Great facility. Very clean. The prices are very ridiculous. I get that you need to make money but…read morethis is gouging.

Great, clean laundromat with good equipment and everything we needed to do some laundry during our…read moreextended stay in this wonderful town.

I notice most all the reviews are for the "old Owners"-- that's a shame since the quality of the…read moreprevious owners work was only fair quality. And as we all know it takes a while to change behavior and perception. The "New" Carmel Cleaners now owned by a lovely guy- he also owns The Grove Laundry in PG. he was a Commander in the South Korea Navy and that discipline is reflected in his business. Anyway you cut it having a cleaning business serving the public is a tough business. Clothing is personal -we get attached to items and unfortunately sometimes clothing gets ruined. No matter where you go. I look for cleanliness, on time delivery, careful handling of my items, staff attentiveness and support. The New version is spot ( no pun intended) on with the preceding requirements. Soony ( his name shortened) is very friendly and totally committed to customer satisfaction. I bring him high end clothes and don't worry. I can't say that about some other establishments. I am in his store once a week with drop offs and pick ups. He is great with all bedding. Sheets and Duvets are impossible to do at home but he has the equipment to wash and press so they look and feel brand new. In all the times we've used him we had one mishap. I brought back my wife's expensive blouse and showed him the problem that he acknowledged and Took complete financial responsibility for the item. No questions. A very classy business man. If you still haven't tried Carmel Cleaners because you remember the Old Days please give this new version a try. When you pick your clothes up you get an itemized list of all your clothes with a price for each. Never in the old version. Enjoy

They have professional machines to do repairs and have experience cleaning very expensive clothing…read more Love it.

Horrible experience. Walked-in to do some laundry. When I walked in, four girls were doing laundry…read more I dropped some money $275 on the ground and before realizing, one of the girls there picked it up, gave it to another girl (whom I think is the owner) I'll have to go back and ask for camara footage to confirm exactly witch girl claimed it was her money and walked out. No one mentioned anything, until I asked some of the girls. Be careful with this place, extremely dishonest people. Even with a room of what seemed like good women just doing laundry.

Super unethical business practices. They have no prices posted anywhere. I dropped off two sets of…read moresheets, two bed blankets and one duvet cover and it was $420. After saying how ridiculous this was they dropped the bill to $320. Horrible experience. I would never recommend going here. They do not spot treat, they take terrible care of your things and they are very overpriced. When discussing the price they charge, they responded "it is Carmel". Way to rip off the people of Carmel! They wouldn't even provide an itemized receipt. I guarantee if you ask for the price up front, you will choose to go elsewhere. For these prices they should be ironing the items too. Plenty of other options with far better business owners. NEVER AGAIN.

Update on this review - the owner refunded me my money and took out the alteration they did so I…read morecould take it to a different seamstress. I kept my review up because I feel it is appropriate to tell the public that the dry cleaning is amazing, but the alternations are poor. I received a call today from the owner asking me to take down my review because it was misleading. I was stunned. Original review - I'm leaving three stars because the dry cleaning is great. The reason I am writing this review is to warn people to not take alterations here. I thought this would be a one stop shop, but they completely ruined my satin skirt. I took it in with the request of a small hole repair, and the person who did the sewing completely ruined it. I am attaching photos of the before and after. I intend to talk to the owner this evening to see what they can do. I truly cannot believe how bad it turned out. I could have done a better job myself.

Owl Cleaners has been our family dry cleaning service for years. Edward and his team are fantastic…read more We live in PG and work in Monterey but the quality of work and customer service make the trip over the hill to Carmel well worth the effort to keep our business with Owl Cleaners. They are a great team!

Well, there's a lot I could say about this place. They do offer alterations, but the seamstress is…read moreonly there at certain times, and sometimes she doesn't come in at all -- which is frustrating and why I'm writing this review. On top of that, I was really disappointed by the behavior of some of the other customers. It seems like in this town, a lot of elderly people feel entitled to cut in front of you even when you've clearly been waiting. It's as if their time is more valuable than anyone else's. Honestly, it feels like a pattern you see all around town, and it even shows up here at the dry cleaner. The entitlement is just exhausting.

Always do a good job and reasonably priced. The owner is very accommodating to time lines and…read morerequests. Very pleasant and professional.

Attendant was very friendly welcoming us in. Very helpful and knowledgeable of the facility.read more

Place was neat and clean however put a $10.00 bill in their coin changer and you get $9.50 back…read more How do I know, because the wash machine says $4.75 and I ran two machines for that price and had no money left. Hahaa! At lease steal from me in a way that feels like it's a mistake.

Stuck in the 1980's…read more I came in to drop off some shirts and there was no process to count or check the incoming laundry. There was no receipt to prove I dropped off X number of shirts in the event I got back fewer than I dropped off, or any process to prove that my clothes were not damaged at drop-off. My estimate for pickup was "Maybe Monday, maybe Wednesday". After trying to pick up the shirts on a Saturday (they're closed Saturday), then trying to pick them up the following Monday on the way home from work (they close at 3!) I finally snuck in at lunch the next day. Oops, they're cash and check only (who still uses checks?!). A quick trip to the ATM and I got my shirts. They did a decent job on them, but I don't think I'm coming back. I'm glad I could make my shirt-cleaning convenient for them

I've been a customer for 11+ years, during which I've entrusted these professionals with a wide…read morevariety of items; from bulky blankets to delicate tablecloths, and everything in between. It all comes back quickly, beautifully, neatly, and ironed and folded perfectly-- Every single time! These folks are experts; have great integrity; fair pricing; and I thoroughly enjoy all my interactions with them. I'm treated with respect, kindness, and friendliness!

Kind of a pain in the butt to do laundry here. Dryers are not super hot so expect that part of the…read moreprocess to cost you more.

This place is horrible. To begin it's expensive. Most…read moremachines are out of service and most eat your quarters up with no credit. The bathroom is "closed for health reasons" and if you do your laundry on a Sunday there is no office hours.

Del Monte Laundry did an exceptional job with my personal laundry last spring; but my ongoing…read morefrustration with its online system... messages left online about scheduling deliveries and pickups...led me to cancel my account and find an alternative. Case in point? Two weeks AFTER I opted out online of ALL future recurring laundry pickups at my home? And messaged the owner to delete my credit card on file with Del Monte Laundry? This afternoon the owner arrived in my driveway in the company's vehicle out of the blue... And rudely blamed me !! in front of my home for all the world to hear for the confusion. I cannot recommend Del Monte Laundry. ... UPDATE: THE OWNER'S Response? It may serve his new laundry business in the future to fix the "bugs" in the company's online reservation platform; but in no way does it serve as any kind of adequate apology for the disrespect this laundry service owner showed me; shouting in my driveway... nor, for the unforgivable thing he said so all the world -- and my all my neighbors could hear him. Unjustified. Unbelievable. Unforgiveable.

I seldom, very seldom, leave business reviews but have to give a shout out to Del Monte Laundry for…read moreexceptional service! Needed some bedding washed, the app was straightforward and user-friendly and they even located me in address-less downtown Carmel. When my girlfriend freaked out about a missing pillowcase, Ryan was super helpful and located it within the hour, had it delivered. If you're not using Del Monte Laundry, you SHOULD!

Very friendly, transparent in time it will take, fair pricing, and very quick! I had taken in 2…read moredresses in for $15 each. They took good care of them. We had taken in many pairs of military pants, during the intake process they let us know of the previous damages to the pants that we didn't yet see. And told us they'd do their best but they went above and beyond!

Support your locals Mom and Pops!! Quality work, great value. Always on time.... And they do…read morealterations!