Great small engine repair! Friendly Family Run business in lovely Killingworth below the circle!read more

Great service deserves a great review. Today I was ably assisted by Turk and Etienne in replacing…read moremy non-functioning hedge trimmer. They were friendly, knowledgeable and efficient. Can't ask for more than that. Thanks! Henry G. Madison CT

Senior woman and another associate at the front desk always has a snarky uptight attitude every…read moretime I come in. Guys in the back service department are always on point but you'll always lose if you have an issue or complaint come time to check out. Home Depot and Lowe's aren't too far from here paying extra for attitudes and problems doesn't make any sense. Based on a few reviews of this rating here they don't have any respect nor consideration for their customers if you have a problem. They only care about their bottom line...

The staff knows everything - the paint staff especially. I…read morehave lived about 1 mile away for 27 years. Whatever I need, they have. They support our local community so I am happy to support them with my business.

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!

We bought a house on the Shoreline a year ago and as part of the renovation we wanted to replace…read moreall the floors -- hardwood, carpet, tile. We went to several stores, had to wait for a salesperson and then had a hard time getting questions answered. Then luckily we went to Floor Craze and immediately had the manager's full attention. He showed us a a great selection, ranging from gorgeous high-end wool carpeting and wood flooring to stylish ceramic tile for the mudroom. He explained all the options, including the pros and cons, and gave us a very specific, detailed quote for each room, including taking out the existing flooring, and installing the padding and new flooring. Their prices are surprisingly reasonable! As soon as he placed the order for each room, he gave us frequent updates on delivery and installation times. The whole crew was warm, friendly, efficient and very professional from delivery through installation through cleanup. Everything was delivered and installed on time and perfectly.The rug for our entry had to be re-cut and rebound twice, for example, due to changes during renovation, and Floor Craze did that seamlessly within a couple of days, both tones. It's so rare to see this level of friendly service anywhere and Floor Craze made this part of our renovation a breeze!

Never have I had such a positive, pleasing, professional experience with any company. I will not…read moreuse anyone else ever for flooring work. I have carpeted several rooms and laid wood floors in the main part of my home and kitchen. Lee knows his business and will steer you in the right direction AND try to save you money. Now who do you know that will do that these days??? He's hands on with his crew at all times overseeing the jobs and bottom line just wants his clients to be happy. And his crews are clean, polite, fast and thorough. Thank you for a painless, wonderful flooring experience Lee. If only he could install a new bathroom and kitchen for me too?......

Alfredo and his team were fantastic! Pillar Flooring came highly recommended by a very fastidious…read moreneighbor. They exceeded my expectations in quality and cleanliness (sanding floors is a mess, but they left the whole house spic n span) and they got the job done on time and on budget, even when the scope of work changed due to some unexpected subflooring issue that needed to be addressed. Pillar flooring may not be as inexpensive as the Big Box stores, but the value they bring is unsurpassed. You get what you pay for. Price is what you pay, Value is what you get.

Pillar Floors is under new management. Alfredo and his crew are top notch! The work efficiently and…read moretimely and clean up after themselves daily. I was worried about the dust from sanding floors but I didn't have to be. They used bags on the machine and covered my belongings with drop cloths; there was little clean up. We had our harware maple floos of 23 sanded and had 3 coats of water-based stain added.; we love the finish! Alfredo came and showed us samples of stain and finishes prior to deciding. We are glad we stayed with Pillar Floors from out first install!

Great local hardware store in Old Saybrook! Everytime I go in there, the staff is incredibly…read morehelpful! I can be describing a tool/part that I need and before I can even finish, Brian knows exactly what I'm talking about and where to look for it! A great staple in the community!

I needed a key made for my Toyota and Saybrook Hardware did a great job making it. Owen, Brian,…read moreCharlie, Mark, and Jessica made the experience wonderful and painless. They worked with me on scheduling. They happily answered all my questions. I highly recommend them if you need a car key made. Janice P (and Marialina D)

Lisa's customer service and knowledge is top notch!! Years ago we worked with her for our kitchen…read moreand more recently she helped us with our bathroom. We had a few hiccups on our end and Lisa was able to help through it all!! We had many multiple orders (and a few returns) as we changed our minds and added more area to tile. All in all Lisa worked very closely with us to assure we were satisfied and happy with our purchases. Prices are fair and quality of her tile is great! Would recommend highly!

when i needed to recarpet my stairs, I went to Lisa for advice. i had never done business with the…read moreClinton Floor store but found Lisa very comfortable to work with. she made some great suggestions and the carpet was available in a few days. after final install, the stairs were done to my satisfaction and I've received many compliments on them. the cost was equal to the value and I would use her again if I had another project. lisa goes above and beyond to make sure her customers are happy

I purchased my kitchen 9 years ago and was delighted with the design and value of my cabinets. I…read morehave enjoyed it ever since and am so glad I chose Wholesale Cabinet Outlet for the biggest investment we have made in our home. When I noticed some issues with my cabinet finish after all these years, I contacted Mike and he came to my home and then advocated for me with the manufacturer. They replaced some of the cabinet doors today and I could not be more thrilled! This company not only gives good service initially, they back that up with a long term commitment to customer satisfaction. Thanks, Mike and Wholesale Cabinet Outlet!

Let me sing the praises of Sarah and Wholesale Cabinets!…read more I first came across this place in 2010, when I needed to re-do the ugly master bath. Sarah came back with a nicer design and lower price (by a good 20%) than the two other places I checked out, and from then on I was hooked. A few years later, we re-did the kitchen, and we went straight back to Sarah. She worked her butt off, drawing and re-drawing and re-re-drawing until it was just right. She listened to what we had to say -- and I mean, REALLY listened -- and used her experience and wonderful eye for design to come up with a kitchen that really worked. Her ideas were always spot-on, things that I never would have thought of on my own, but that once the kitchen was done, I couldn't imagine not having. Vertical tray dividers above the wall oven for my sheet pans? Frickin' brilliant! Oh, and of course the price was fantastic. I took her design to another place for a sanity check, and they came back thousands higher -- and that's without investing all that time in the design process! And then we moved, relocation for work, and recently bought an antique house here in Vermont. I knew even before the closing that I'd have Sarah do my kitchen again, and let me tell you, she has come through again, even better than last time, if such a thing is possible. And when my builder looked at her final designs, he said that if he had made the same thing in his workshop, it would have cost at least 30% more. Sarah, you are the best. THE BEST!