A delicious breakfast and friendly service.  This was our first visit to the Pancake Farm and we were very pleased. The restaurant is large with lots of seating and not on top of other tables. Service was friendly and our food arrived promptly.  The robo-service was a cute and quite a functional addition to the dining experience. It brought entrees/meals to the assigned table and the server followed to serve the food. This was efficient because our meal came out and another server was able to grab the items off the robo-server and give them to our table.  The food was very good and portion sizes were equal to the price. We sampled the egg white veggie omelet with toast and homefries, which was cooked perfectly. The home fries were spot on! The eggs benedict were cooked just right and very tasty. We also enjoyed the pancakes and sausage. Very good consistency and flavorful.  A bonus that there was a carafe of syrup on the table instead of the little packets or small bottles.  Overall a great breakfast spot.  We will try their lunch menu in the future. read more

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After a New Year's Eve laden with libations and waking up sleep deprived in the morning, I discovered that Pancake Farm was open so I stopped by for a warm meal in an attempt to ward off the residual effects of last night's consumption. The place was busy! Despite this, I was quickly seated. I ordered the Veggie Omelette and requested that my hash browns were prepared extra crispy. It wasn't long before my food arrived. The hash browns could've been cooked more to my liking and it seemed like the portion was less. Overall, my first time here was better than this time but at least I know they are open on holidays and I can get a quick meal. read more

The Pancake Farm- Richmond Square - Robot Server in action - Breakfast & Brunch Near Me - Lancaster, Pennsylvania

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We went on a week day and it wasn't too busy. Our server (Roxanne?) was great. It was a very happy, light hearted and friendly atmosphere. Now for the food. I am a junkie for a good Rachel. The sandwich was fantastic. I'm so excited and ready to go back. It's also very clean. The menu has a lot of really good options. I'm thinking about eating my way through the menu. Do yourself a favor and go check it out. read more

The Pancake Farm- Richmond Square - Rachel yummy - Breakfast & Brunch Near Me - Lancaster, Pennsylvania

Breakfast all day with a large menu - you won't have trouble finding something amazing. High quality ingredients at an affordable price. Wait time to be seated is to be expected given their popularity. Which there was more parking and seating. read more

The Pancake Farm- Richmond Square - Burger with egg and bacon - Breakfast & Brunch Near Me - Lancaster, Pennsylvania

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The service here was simply amazing! I can't speak highly enough of our waitress, who was professional, attentive, and efficient. The establishment as incredibly well maintained and clean. I was impressed that even the syrup pitchers on the table were immaculately clean. There are so many delicious menu choices that it was difficult to choose. Our order arrived promptly via a googly-eyed robot that brought smiles to our entire party! Each of us truly enjoyed our meals. The food was high quality at excellent prices. My one daughter who has some significant allergies was accommodated with kindness and respect. My oldest daughter's wrap wound up being a bit spicier than expected and the staff was attentive and kind to replace it without question. We all truly loved the whole experience and put this on our list of places to visit again- despite the distance! You need to check it out. The establishment is large enough to accommodate large parties while also having space for an intimate family meal together. There is both street parking and a parking lot area within close proximity. read more

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First I'll say I will have to try this place again and get breakfast food. We had lunch which wasn't that great. Our service was good and the restaurant was clean with little wait. It's located in a complex is there was plenty of parking. The bathroom was clean but no paper towels. read more

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Another good eggs Benedict at Pancake Farm. My friends and I enjoyed a weekday meal at the Richmond Square location so it was easy to find parking and we didn't have to wait to be seated. Our breakfast was tasty and we United seeing the robot carry around food. read more

The Pancake Farm- Richmond Square - Eggs Benedict - Breakfast & Brunch Near Me - Lancaster, Pennsylvania

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We were in Manheim and I googled gluten free breakfast and found this hidden gem. I walked in and was THRILLED SILLY that they not only offered GF breakfast options but they had MANY to choose from. This was our first time here and we were a group of 5. Everyone ordered something different and everyone enjoyed what they ordered. Plates were sent back clean!! Food came quickly and the waitress was very knowledgeable when I asked questions. Would highly recommend coming here!! read more

After hanging out at Costco in Lancaster, we decided to give this place a try. The restaurant is big and has two dining areas that are located in the front and back. Fancy cylindrical lamps hang over the booth tables in the back and various potted plants can be seen sitting atop anything that will hold them. A butterfly mural that takes up two canvases hangs on the wall as well. Daughter ordered Breakfast Special #2, which had 2 over easy eggs with scrapple, home fries and sour dough bread. Daughter loved the scrapple but we thought it was a little gamey tasting. Hubs ordered the Dutch Fries with onions, peppers and Swiss cheese and a side of rye bread. We didn't know what Dutch Fries was and thought it was French fries. But, hubs said it turned out to be an omelette with the hash browns mixed in. He thought it was bland and doused it with ketchup. It seemed to have helped a bit. Lastly, I ordered the Breakfast Special #8, which came along with a waffle and 2 over easy eggs. I thought this was the best order of the 3 this time. Waffle was nice and crispy. I also ordered bacon and requested it to be crispy but it wasn't. The one thing I thought was cute was the robot they invested to bring our food out. Service was meh. Our server greeted us and took our drink orders, then disappeared for a while before coming back to take our orders. Afterwards, she disappeared for a while and brought our meals over. She was prompt in bringing our check, though. But, we had to remind her a couple of times in refilling hubs' coffee and we had to search for her to get a takeout box for our leftovers. All the servers were hanging by the hostess station gossiping. I didn't care for that because they basically forgot their customers. FYI to people who managed to find a parking place outside the restaurant. Be careful when you open your passenger door. We parked next to a curb that was kind of high for our door and we scraped our door and couldn't get out. I had to back up the car and find another place to park. I'm glad we got to give this place a try but we were disappointed in the service. Will check out other places to try when in the area. read more

Took my daughter and grandkids here this morning.. Three out of 7 plates of food had hair on them.. told waitress and she stated " not sure how that is because the cooks have hats on". I went up to the front to see for myself, and not one kitchen person had anything on their head. The manager was rude, and when I asked to have those 3 meals taken off the bill, the waitress replied "they were remade, so they can't be taken off the bill". Never ever will I step foot into this establishment. Check your food before eating!!! read more

I've been there 3x and it's been a race to the bottom! We are gluten free and grateful there are gf options although we need to pay extra for them. The pancakes were crunchy the first time but undercooked every other time. Don't get the apple ones- bitter and hard apples. We didn't get our entree and they charged us full price for the sides. The manager/ waitress with tattoos was so rude. We waited forever, didn't get the entree and were not comped for the sides! And insulted on top of it. Adios! Never again. read more

Good atmosphere, good breakfast food and friendly service 8.5/10. And love the cool robots

Decor/service: decently sized place but gets very busy and can have a decent wait time. The set up however is weird as it feels like the hostess stand should be closer to the door as it creates a lot of standing around and waiting around tables of people eating. Waitress service can be slow but food usually comes out quick 3/5 Food- I mean it's called the pancake farm so we usually always get pancakes. Which are tasty! Some of the best pancakes around 5/5 Sausage: I love their side sausage. Good flavor 5/5 Other sides (ham, hash browns, etc): wasn't a huge fan of any of the other sides I've had. Basic stuff you can get at any diner 3/5 read more

Just as good as their original location in Ephrata. Great service and fair prices. In my top 2 for best breakfast spots in Lancaster county. read more

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02.24.24 3:30 Very extensive menu, very modern decor. Our server was very nice. Sorry I forgot his name but he's in one of the photos below . Cool guy, very polite. Our group of four ordered the Taco Salad, Cheeseburger, ham & cheese omelet (side of scrapple), and .... I forgot what John ordered but it he really liked it. The clincher was the amazing, very much appreciated, and attractive Skynet / Cyberdyne Systems automated server-assistant. (I figure I'd kiss it's a** a little in case one day it and others become self-aware and take over mankind. It'll remember my kindness and put in a good word for me). Anyway, it was fun. The food was very delicious. I definitely would recommend. read more

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The breakfast was delicious-- scrambled eggs with cheddar, bacon, rye marbled toast, pancakes of course! The male server was on point and personable. I love the robot that brought out the food. Great concept with alleviating bussing heavy trays for the staff. Parking is parallel mostly. read more

The service was a little slow, hence the food was not hot. The establish was very clean and friendly. Would not go back again. The two breakfasts probably sat under a warming light for 15 minutes. read more

Breakfast was great. Service was fast. Atmosphere was pleasant. Would recommend trying this place.

Nice service and good breakfast! Easy to park and relaxing! Warm atmosphere ! Great place to meet friends for coffee and breakfast!

Great experience! Our waitress was super kind and friendly and the service was amazing! We got our food very quickly and it was AMAZING! Will definintley be coming back. read more

From the moment we walked in, the service was unwelcoming. The hostess spent more time on her phone giving dirty looks and joking around with her coworker than paying attention to guests. They acted more like high school mean girls than staff, and it honestly felt like we were interrupting their hangout time. It set such a negative tone that we decided we wouldn't return before we even got our food. Completely unprofessional and disappointing. read more

Food was good. Service was good. Prices were ok. I liked it. If you like pancakes and robots you'll like it

The French toast was good . The coffee was served warm and strong. Good experience. The service was quick. read more

Great breakfast spot! Food is delicious and fresh and we were served by a robot! Lol. Shocked since we are in Amish country and wouldn't expect that lol but it was a fun surprise . The restaurant is decorated beautifully and has a great relaxing feel. read more

me and my bf love eating here, but the last time we attempted to carry out, there were raw egg shells in our food. so of course we took pictures and sent in an email to try and get a refund for our food. and we never got a response. we refuse to support a business that doesn't provide good customer service and we are very disappointed because we love the food and the atmosphere. read more

the first time we ate here it was very good, the second time was absolutely terrible. The waitress was fine...polite, great greeting, friendly, etc.....but when the food arrived we thought maybe they gave us a child portion....but honestly.....it was even smaller than that. We refused it and she apologized saying that it was the last piece of Broccoli Quiche, but returned with a larger piece? ...sadly it was cold. I had to ask for more coffee.....sadly the cups are maybe 6 oz at best. This restaurant seems to be on its last leg and maybe going out of business. I remember reading the State Food Inspection report where they failed miserably the last time it was performed. I'm not sure why we went here....I guess for a change. It was a big mistake leaving our tried and true. read more

Here with friends on a Sunday after church. Expected it to be busy but if it was I didn't notice any delay. Service was prompt and food was super tasty. Many great breakfast and brunch options to try. As busy as they were, it wasn't super noisy or noticeable. read more

Great large plates of food and at a reasonable price. Service is quick and efficient. Nice atmosphere. Get there early before 9am on a weekend or youll be waiting in line. We got there at 845am just in time bc the place was already filling up. We had the huge blueberry pancakes. We split them. They were delish. I had 2 eggs over easy w home fries and sausage links. Fulfilling. This is my go to place now for a good breakfast. read more

This cute family restaurant has delicious food, great service and a little robot (that my grands loved) to help bring plates to the table and sing happy birthday to one of our party. read more

This is a great place! The food was served hot and was very good. Service was prompt and friendly. There is even a cool robot that helps deliver the food! We came from out of state and are very glad to have found this! read more

Excellent food, menu. I tried the chicken fried steak eggs Benedict. Excellent! I will absolutely return. Pancake options were on point.

You would expect at least a "good" pancake from this place. But the pancakes were dry and lacked flavor. Service was horrible. Unfortunately, they carried over the same bad employees and horrible food over from the original spot. read more

My wife and I were there for lunch, l had a club sandwich and fries, fries were not good. My wife had a Reuben sandwich, which lacked any substance, having about one slice of meat. And then they have nerve charging three percent for using a credit card. It was before 1:00 and hardly anyone there. read more

Got there 2 hours before closing and the coffee was so old...it was awful. They said they wouldn't be making any more. Looking for a good cup of coffee to go with my dinner! read more

Got the "loaded" waffle with strawberries, blueberries, banana, and the cream cheese filling and it was PHENOMENAL! I don't normally like cream cheese fillings, but this was only slightly sweet and complimented the waffle perfectly. We went on a Sunday for brunch, so there was about a 15 min wait, but well worth it! I can't wait to come back for lunch because that menu sounded awesome too! read more

Friendly staff & pleasant decor. Marshmallow is very very cool! My husband and I had salads, surpassed our expectations. Presentation was lovely you do eat with your eyes first. The ingredients were fresh, crisp, locally grown and exactly what they were supposed to be. Very pleased! Pricing was as expected. Would go back again and again. read more

We had what appeared to be a newer server who hadn't become familiar with her role. The food was good and I'd probably go back!

Happy to have this restr restaurant in the neighborhood. Not only great breakfast items but they also have several diner type menu items. I've eaten there at least five or six times and so far has never had a problem. Staff is very friendly and helpful plus for your enjoyment, the food is even delivered by a robot. Your kids will love it! Prices are reasonable. read more

Diner type food but not in a diner atmosphere. Interior is really well done & feels comfy. Good food at very reasonable prices.

Everything about this place is great. Food is delicious. Staff are super courteous. Place is clean. Tried both Lancaster and Ephrata locations. Loved them both. Highly recommend!!! read more