The concierge team makes living here an absolute nightmare. For lack of better words, it's honestly…read moredisgusting how lazy they are. We are told that we get a 3 day grace period to pick up our packages and after that they are sent back with no refund, yet when we go pick them up the concierge tells us "you have to come back later i'm busy." We are expected to pick up OUR PACKAGES on THEIR timing even when our items are less than 2 feet away from them. It's so disappointing and frustrating. They are extremely unprofessional and inconsiderate. It is not looking too good for Fort Totten Square please do better.

I read a sign that said "the right place to call home starts with the right support." That…read moresentiment is nowhere near the experience of the Ft Totten Square staff!  And instead of doing their jobs, they hide their 'concern' for the new tenant's move-in experience behind an email from a 3rd-party company asking for feedback that's not anonymous and will be "shared with the community management office in order to resolve any immediate concerns and improve service delivery."  The leasing staff (Oge & Ingrid) in the rental process seemed scatterbrained and unorganized.  Thankfully, I don't deal with them on a daily basis.  Tamika, property manager, either doesn't know her job or just does a piss poor 'I really don't care' job.  She quotes the most absurd thoughts and says "it's policy."  (It could be policy but it's still absurd!). My apt is a nice size, and the bathroom has an insane amount of space (which should have been designed to maximize space elsewhere in the unit).  Animals are permitted to live in the building ~ you'll pay rent for them, they've gotta be added to your lease, and clean-up bags are provided.  It's truly sad that management needs to send emails to ALL tenants that SOME tenants are allowing their pets to 'defecate in public areas' which causes an unsanitary and unpleasant environment, in case the nasty-ass lazy tenants didn't already know that.   It's not discussed but it's in your lease:  Tenant pays an upfront $500 amenity fee (gym, courtyard grill, pool, etc.) whether you use the amenities or not.  I've been told by several people that "it's not safe in the gym."  Tenant pays all utilities.  You're not informed, but their accounting system may be vastly different from what you are used to.  There are no separate line-item amounts; any money you add to your resident portal is used to pay all monthly expenses.   This apartment was built on top of Walmart on Riggs Road in NE.  The best attractions in living here are (1)the Concierge staff collects packages (Amazon, UPS, FedEx, food deliveries) and (2)that usually everything is quiet by 11 pm no matter how much noise is made during the day.  And there is quite a bit of noise during the day from some neighbors:  music (or what some consider music), people in close quarters loudly talking to and laughing/cursing at each other, and loud television.  Oh, and lest I forget.  If you just love off-key nightly singalongs, this is the place for you!  I don't understand the need for some people who feel that others want to hear their music, conversation, or selection of shows.  And don't you dare think of making a complaint!  That's met with false empathy with the staff leaving you thinking that there's a favorable outcome.  This is supposed to be a smoke-free building, yet there's a STRONG weed smell in some corridors.  I must keep my windows closed because my neighbor (and/or their visitors) smoke.  No, I don't complain about it because I don't want a pot head coming after me!  They would know who complained.  Tamika does not correct the situation with the neighbor; she wants both neighbors to meet to "discuss the issue." Most annoying about living here are (1)the insane amount of times the fire alarm goes off and how jarringly LOUD it is and (2)the slow response from the leasing office to inform the tenants if it's a testing of the alarms.  If you park your vehicle in their lot, you'll pay a fee; however, you might have to pay more to repair your vehicle after the many break-ins that regularly occur in a locked lot. I was told that there's security roaming the building.  I've never seen anyone who looks like security, so I can't confirm it's true.  However, there was an incident in a stairwell that began hours before I was made aware of it:  a male & female were arguing LOUDLY!  He was yelling, she was screaming, and the BABY was crying!!!  I was told that he had been "beating on her since 2 am" (it was around 11 am when I heard them).  Her screams sounded terrifying; it triggered a reaction from my past no one should have to relive.  When I arrived in the lobby, no security was present, the concierge was just then calling the police, and leasing staff (Tamika & Ingrid) had slowly come out of their office ~ not looking very concerned, primping their hair & adjusting their clothing; by the way, their office is located near the stairwell where the noise was.  I don't know what the outcome was but for a supposedly secure building, this incident and the lack of security / prompt action left me feeling very uncomfortable and less than secure. Overall, not the worst living experience, but most certainly could be a LOT better! Honest review from an actual current tenant who tries to be fair and nonjudgmental of all people no matter who they are. If things don't change, I won't be a tenant much longer. I pay too much ~ in a 'secure building' ~ to put up with behavior and incidents that are not seriously or promptly addressed.

Everything about this senior residence is outstanding. The staff are courteous, and my…read moreinteractions with staff have been pleasant. They are quick to help and solve any problem that you may have. Kudos to Juan, Jenna, Brandy and Olivia!

I have been living at Riggs Crossing for9 month and I love it…read moreI love the large capasity washers and dryers, dishwasher. The staff is very helpful and always willing to help. The activity coordinator, Olivia Smith is on point. The manger Brandy and Jenna is always willing to help you to solve problem. Juan the only maintenance personnel keep up with demands of the building. The building is outstanding and I am enjoying living here.​

In January 2025, neighbor across the hall begin playing music across the hall so loud even with my…read morebedroom door closed it was like being in their living room. This went from the last week in January to the first week of September 2025. Management knew about this because of the complaints received and it still took them 8 months to act. Not to mention neighbor next to me started smoking weed early in the morning and it would come through my bedroom wall. Avoid this place... I have moved, people play music but the construction isn't poor so we don't disturb each other where I live now. Oh and the parking is FREE

Roach infested apartment with subpar management. They harass residents and make up new rules to…read moredisallow residents to use the amenity spaces that they pay SO much (um, over $600 annually plus monthly fees) to use. Disgusted. I do not recommend unless you like to be overcharged for project housing.

I GIVE 0 stars!!! I recently moved out and had almost my entire security deposit withheld for…read morealleged damages to cabinets and the bathroom floor. I provided move-in photos proving these issues existed before I moved in, yet the accounting department has not responded to multiple emails, calls, or voicemails. Communication has been extremely poor, and it feels like tenant concerns are ignored. I expect management to review the documentation and resolve this issue promptly. This level of service is unacceptable and really shows how money hungry big corporations are. I sent them another email of proof since they want to lie and say they never received it like seriously how hard is it to check for emails, but not surprised they want to be scammers and liars and I'd also like to add maintenance was horrible and they never had working Air conditioning during the summer it's not worth to pay rent here and they treat you like trash!

My apartment complex is amazing. The walls are thick, I never hear my neighbors! This is probably…read morethe best apartment that I've lived in. The property manager along with the support staff and maintenance staff are amazing. I never have to worry about tasks being left unfinished. They answer all questions and concerns. During the Pandemic, they have been a huge help with giving access to rental assistance programs. I couldn't have asked for a better place to live. If you're looking for a quiet, respectful, and metro accessible home, Aventine is the place for you.

I lived at Elevation 314 for two years while in DC on a fellowship. I loved it there: my neighbors…read morein the building, the management, the apartment, the location. More detail: Neighbors: This is a friendly building, with community get-togethers a few times a year either in the lobby or someone's apartment. Mix of ages--young families, middle-aged and older people. Residents maintain a listserv, so people communicate well and help each other. Posting when they need to borrow a phone charger, have spare vegetables, etc. I posted one evening when I was locked out of my apartment, and in a short time I had half a dozen offers to couchsurf. Management: Staff were always friendly and welcoming. The building manager and the company's director of property management have an office on the ground floor. The maintenance man keeps the building clean--for example, you walk down the hall running your fingers along the trim and on the windowsills--and no dust! On the minus side, it sometimes took longer than I wished for problems to be resolved, such as contractor delays when fixing dryers, repairing window screens, etc. Apartment: Comfy. Bamboo floors, geosourced heat and cooling, large windows. There was little noise from neighbors. My fourth-floor apartment across from a park had a lot of privacy, esp. for being within the District. My unit had a deck. The building: Well maintained. Indoor bike parking. A freecycle space on the ground floor where residents exchange household goods, books, etc. Laundry rooms on each floor, not in-unit. Auto parking at additional cost in secure garage or on unlocked surface lot. I parked my car on the lot for two years and never had theft or vandal problems. The location: Decently walkable. A few blocks from downtown Takoma Park, MD (hardware store, year-round farmers' market, chain pharmacy, both upscale and normal restaurants, fun shops). Right above a great soup café. Right across the street from the Takoma stop on the Metro. On the minus side, the proximity to the Metro requires safety vigilance. We had problems with package theft from the 314 lobby when I lived there. Several security cameras on the lobby captured this. 314 was a great place to live. If I moved back to DC, this would be my first choice.

Jeff made my experience a 10/10 very professional and great energy. made my process very smooth and…read moreeasy.

This apartment complex has high turnover because of mis-management by several property management…read morecompanies; three in 3 years. Move here at your own risk. Expensive living with no respect and piling up garbage outside placed there by Maintenance themselves.

Emma and Jaylen and the team give great service and very welcoming as soon as you enter the…read morebuilding great job team

I'm a resident here. Would advise to consider other options if at all possible. The staff truly…read moremostly cares about filling units and it's been an unpleasant experience living here. Can't wait to move out. Security is not very good. Not enough cameras. There has been break ins in the garage, and apartments, and the complex will blame the victims of the burglaries vs addressing and notifying the community of incidents. There truly is better places for the money you pay. Soy residente aqui. Aconsejaría considerar otras opciones si es posible. El personal realmente se preocupa principalmente por llenar los apartmentos y ha sido una experiencia desagradable vivir aquí. No puedo esperar para mudarme. La seguridad no es muy buena. No hay suficientes cámaras. Ha habido robos en el garaje y en los apartamentos, y el complejo culpará a las víctimas de los robos en lugar de abordar y notificar a la comunidad sobre los incidentes. Realmente hay mejores lugares por el dinero

Jeff was very helpful and assisted me with bringing in some heavy boxes when I first arrived. I…read moreappreciated the help getting settled in.

I highly recommend The Glade on Laurel apartment complex the community is beautiful,…read morewell-maintained, and truly feels like home. Jeffery, Yesenia, Chris, and Sydney in the leasing office are always so helpful, patient, and welcoming every time I stop by. Their professionalism and kindness make living here an amazing experience, and I genuinely love this community.

Sharon is the absolute best. Her customer service is above board and Stella. I get to meet people…read morearound the world and I must say she is a gem. Thank you for your patience and dedication not to mention your professionalism. Dr. Leven Chuck Wilson

I had a great experience at GabLesTakoma Park Leasing Consultant Sharron Lockhart was amazing,…read moreshe's outgoing and made me feel so comfortable as if I already lived there. She told me everything I needed to know about Gables properties and made sure I had all the information I needed. She completely sold me