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    The Paw Spa

    4.2 (49 reviews)
    Open 10:00 am - 3:00 pm
    Updated 2 months ago

    Services - The Paw Spa

    Bath and groom only

    The Paw Spa Photos

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    Recommended Reviews - The Paw Spa

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    Reviews With Photos

    After
    Geoff At L.

    This place is amazing. I have a longhaired cat named "Kiwi" who was dumped off on me by a friend who moved to Arizona about 4 years ago. This cat has always been a bit of a Hellcat to deal with being she was a stray "community cat" for a long time and had never fully become domesticated. I've had difficulty getting her groomed in the past and was worried it couldn't be done due to her being so skittish around strangers. Well, we finally found a place that could groom her without issue, The Paw Spa! The owner, Amanda, said Kiwi was relaxed the whole time for her. In the past, the last groomer had to have 2 people hold her down while Kiwi fought them off. So, I was quite happy when I got the call an hour after drop off to come pick her up, and that she had gotten the full feline lion's cut. No longer do I have to worry about cleaning up clumps of cat hair from my place. Such a relief. I will definitely be doing business with Pet Spa in the future. I highly recommend this place to any other cat owners out there. Thanks Amanda!

    Amber S.

    I love coming here the ladies are so nice and really care for the dogs. I've been bringing my baby Taco here for over a year now. He hates it but only because he knows I'm leaving him and he gets a bath. They have even come out to the car to get my dog when I'm having back issues and can't walk. Great customer service! I recommend this place to everyone I know.

    After a day at the spa
    Carrie C.

    Definitely a 5-star experience every time! I have finally found my go-to spa for my Bichon Frise pup! She loves it here too! They are able to squeeze me in on same-day appointments and fix any mats without a complete shave that I've experienced at corporate-pet-salons, and their prices are competitive but it's a small business so I appreciate everything they do! Staff is caring and kind to both pets and humans. I love their add-on services, such as nail trimming or teeth cleaning. Very happy with their services!!

    Took both our dogs here. My experience here has been amazing and I plan to keep taking my dogs to Paw Spa.
    Kacey C.

    This was our 2nd visit to Paw Spa. The experience has been positive anf the haircuts perfect!

    Emily G.

    We had been putting off taking in our 2 year old golden retriever to get groomed but the mats in his fur and his long nails were getting to be too much. Paw Spa got us in very quickly and had our sweet boy all cleaned up within hours. I am so impressed with the extra detail they put into cleaning up the fur around his feet and his big fluff butt. He came home smelling so great, had a nice clean cut underneath which is perfect for the upcoming summer heat, and even a 4th of July bandana. Oliver is a happy puppy and we are extremely satisfied customers. We will definitely be returning and are so grateful to the friendly and talented staff at Paw Spa.

    Angela G.

    I've been going to paw spa for 4 years now. Always had great service and still do. I have a small poodle, shihtzu, Maltese. Her fur gets very matted and fluffy after a few months. I usually bring her in every few months or sometimes as little as a twice a year. They have never complained about my dog as other places have. Things I look for in a grooming service are: overall experience, haircut, cleanliness, and attention to detail. 1. Making an appt has always been convenient and easy. The service from greeting to goodbye are always professional and friendly. 2. Haircut is always even, brushed out, haircut appropriate to what I was requesting for, for my breed. 3. The place is kept up and clean, it smells clean and my dog is bathed and smells fresh. 4. Her nails are always cut and never sharp. Fur on the paws are always cut with extreme detail, never a piece missing. Anal trim and belly trim (female), and armpits, shaved close for a cleaner look. Overall, I give this place a 5/5 because I can't find another place that pays attention to detail in all 4 categories. I also want to mention I now live 40 miles away and I still will not change groomers. From past experiences at other places this is where you want to go. Hands down.

    Best groomer ever! Look no further! They let me check in vis the car because I had 3 kids with me. Then they pinkified my pup. She's so happy. I'm so happy. Thank you Paw Spa!

    Their nails are amazing and not tearing up my carpets or skin! Yay!

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    5 years ago

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    4 years ago

    Fantastic groomer for our two dogs, they always do a great job and are fairly priced. Highly recommend!

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    7 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    No staff showed up for our appointment, we even waited outside for half an hour after the scheduled appointment time. Highly unprofessional.

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    7 years ago

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    10 years ago

    Our dogs love Amanda and her staff. We just the basics done, nail trim, anal glands suppressed and are usually in & out.

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    Page 1 of 2

    Ask the Community - The Paw Spa

    Review Highlights - The Paw Spa

    . Throughout the years I have wanted to try different "do's" for Kisses and Amanda has helped me out creating different looks

    Mentioned in 6 reviews

    Read more highlights

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    I feel this establishment does not even deserve 1 star. Here's the reason why…read more... We took our 7-month-old Dachshund puppy, Chewy, to Soggy Doggy yesterday evening for a nail trim shortly before closing time, and unfortunately, the experience was very upsetting for both our puppy and us. During the nail trim, Chewy yelped multiple times in discomfort, which immediately concerned us. What stood out most to me was that the same nail appeared to be trimmed repeatedly several times, and each time Chewy reacted more anxiously and vocally. As a pet owner, I found it difficult to watch, and it left me feeling uncomfortable about the handling process. I understand that puppies can sometimes be nervous during grooming, and nail trims are not always easy. However, we have previously taken Chewy to other grooming establishments, including Petco and PetSmart, for nail trims and have never experienced this level of distress from him before. I was also surprised that during the nail trim, we were asked questions about Chewy's diet and food choices. While I understand businesses may offer additional services or products, I personally felt that the focus at that moment should have remained on carefully completing the nail trim and ensuring our puppy was comfortable and calm. At the end of the appointment, Chewy also left with a noticeable hangnail. We declined the nail buffing add-on service, but even so, I did not expect his nails to be left in that condition after the trim. Overall, this experience left us questioning the level of handling, training, and attention to pet comfort during grooming services. As pet owners, we trust groomers and staff with the safety and well-being of our animals, and unfortunately, this visit did not leave us feeling confident. Because of this experience, we will not be returning with Chewy in the future. I hope this feedback is taken constructively, as gentle handling, professionalism, and pet comfort are extremely important, especially with young puppies who are still learning to trust grooming experiences.

    Standard DIY dog bathing setup, but I do wish the force dryers had more oomph! Good…read moreshampoo/conditioner options, good water pressure, good service.

    K9 Design Grooming Salon

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    4.7
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    I can't believe I haven't written a review yet! Most loving dog owners know how hard it is to find…read morea grooming salon you can truly trust. I found K9 Grooming through Yelp and I'm so glad I did. We drive 30 minutes to get here and I won't lie, the salon is pricey. It usually costs me around $300 with trip for a standard Aussie and mini Aussie regular groom. But it is absolutely worth it. My dogs are my babies. We have a 6-year-old Aussie we've had since he was a puppy, and we recently added our rescue mini Aussie who is now 8. Our rescue has extreme anxiety from her past trauma, including living in a hoarding situation. The team here treats both of our dogs like family. I've never once worried about the way they're cared for. The salon is spotless. Anytime I walk into a grooming place that smells like urine or feces or is chaotic with constant barking, it's an instant red flag for me. K9 Grooming is completely different. It's clean, calm, and you can even watch your dogs being groomed so there's no mystery about how they're treated. Recently our neighbor warned us about fleas in the area, so I called K9 as a concerned pet mom. They were so helpful. They told me they'd start with a regular bath and, if they found any fleas, they'd do the treatment and call us so we could prep the house. Sure enough, they found a few a went forward with the flea bath. They provided me with helpful information and next steps. I sincerely appreciate the level of care, transparency, and customer service the staff provide. I could never take my dogs anywhere else after coming here.

    We've been taking our girl Mila here for over 3 years now, and we truly couldn't be happier with…read morethe service. Australian shepherds have very thick double coats, she requires grooming at least every six weeks. From the front desk, all the way back to the groomers they're always so professional, and Mila is always so extremely eager and happy to go there; that says so much. I've had my fair share of very bad grooming experiences, with this very dog. K9 Design Grooming Salon has changed my perspective and Mila's perspective on grooming experiences. We used to live extremely close to the Salon, but we recently bought a house in Olympia and still make the drive! We love K9 Design Grooming!!

    PetSmart

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    2.5
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    My experience was very positive. I found the staff members were so kind, very helpful by walking me…read moreto the proper isle. Upon check out with one cash lady... we were talking & laughing ..... I really needed the fun positive interaction that day

    I will never give Lakewood PetSmart my business again, and I will actively discourage anyone with…read morepets from shopping there. Based on my experience on July 8 and July 9, I cannot recommend this company to other pet owners. I scheduled grooming appointments for both of my dogs and the groomer arrived late. After the grooming was completed, my dogs were left locked in kennels for an additional hour after their service was completed instead of anyone calling to let me know they were ready. I only found out they had finished because I called the store to check on them. I gave very specific instructions for each dog's haircut, and none of those instructions were followed. The grooming did not resemble what I had requested for either dog. When I called to request a refund due to both the poor grooming and overall experience, I was transferred between multiple employees before finally speaking with the supervisor, Carol. From the moment she answered the phone, her tone was unprofessional and dismissive. She told me that I could receive a refund, but only if I returned to that specific store. I explained that I had traveled a significant distance to that location and would not be able to make another trip just to receive a refund. She responded that returning to the store was my only option if I wanted my money back. When I asked her to please refund the original payment method instead, she stated that she "didn't have time for this" and hung up on me. Later that day, I returned to the store to request my refund. Coincidentally, Carol was my cashier and I asked why she had hung up on me, and she claimed it was because I had been yelling. That simply isn't true. If PetSmart reviews its recorded phone calls, they will hear that I never raised my voice, used profanity, or behaved unprofessional in any way. The two employees I spoke with before being transferred to Carol can also confirm that. During our conversation in the store, I asked whether I could have received my refund at another PetSmart location. Carol responded, "Oh yeah, you can get it at any location." Had she not hung up on me earlier, that information would have saved me a long drive back to the original store. When I pointed that out, she simply shrugged her shoulders and motioned for me to move along while processing the refund. As she counted cash from the register, I asked if she could please refund the purchase to my original form of payment instead. She ignored my question entirely and continued counting the money without acknowledging me. Only after she finished did she look up and say that debit card purchases are refunded in cash because "it's on the receipt." The entire experience--from the late appointments, poor grooming, lack of communication, inaccurate information, and dismissive customer service--was unacceptable. I expected much better from a company this size that people trust with the care of their pets. Carol, do better you old hag.

    The Paw Spa - groomer - Updated August 2026

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