I haven't taken Sora back since they stopped grooming large dogs because of the owners back injury…read morein 2016.They did do a great job before though. They also don't accept any payment except for cash, and get very angry when you ask how much your total is over the phone (how else am i supposed to know how much cash to carry)? It would probably be easier if their prices were consistently the same for the same services, but they're not and were different with each appointment even though they did the same service every time. When you ask why, they go on a huge rant about how much work they do, which I totally understand. I also understand they prices rise and fall, but everytime? I've never had that happen at a grooming salon and just needed some clarification. Somehow asking over the phone about why the price was higher (not $5 but more like $15) meant that i was unhappy with their service, which was not the case. If you can deal with attitude and misunderstandings on their part, this is the place to go since they DO do a good job, but remember, they don't do large dogs anymore. In the end, its all about the service rendered. 5 stars for how awesome the groom was previously, 2 stars for the ridiculousness of the ever changing prices. I hope its gotten better!

This place is the best! They've taken care of our pets for years and our most recent experiences…read morehave been as good as ever! It's clear they care about how animals are treated from start to finish! And professional quality at that!

She did an amazing job and my puppy was very happy afterward. This is my first time going to a…read moregroomer and there was no fuss with anything. Very simple. In three hrs my dog looked like a brand new puppy plus he can see again without all the hairs on his eyes. Thank you!

Great communication and quality work! Very happy with how my dog looks! We will definitely be back!read more

They are amazing! Took care of Kuy clip nail and haircut. Marvelous job! Highly recommended.read more

We wanted to try out a new Groomer who would hopefully have more availability and were so pleased…read moreto be able to not only get in within a day, but our sweet doggie looks fantastic and didn't even want to leave the new Groomer, thanks Pet De Lite....WIN!!

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

When your expectations are low, but the outcome is worse than your low expectations…read more Is the groomer blind or is just a sh**ty groomer? I know my dog had some mats in some areas because I spend over an hour brushing her every night and 24 hours later she gets new mats, but thinking about it now, there is no way she couldn't get 1/4 cut and needed 1/8 instead. It was pure laziness and BS they tried to feed me. The cut was also uneven all over and I had to fix it when she got home. She also doesn't smell like she just got groomed. She smells like a pet store. Additionally, I was quoted $120 on the phone and charged $135 plus an additional $10 for de-matting. What and where exactly did the de-matting occur when she was shaved all the way down and all over except for her head and tail? Talk about ambiguous pricing and hidden charges. Saddest part was that we had to pay before we got the dog so naturally, we tipped 20% but had I seen my dog first I would not have tipped a single penny. For nearby groomers, Barksuds is so much better! I couldn't get an appointment in time and desperately needed a groom which is why I settled for this place knowing they didn't have really good reviews, but wow, I can't believe they think this is "looking pawesome and feeling fabulous. My dog definitely looks like sh**t and feels like "a$$." She's been hiding in her crate all day and she never goes in there during the day.

Awful! I tried twice and it's almost like they don't actually wash my dog. She comes out smelling…read moreworse than she did going in.

Our dog Perly loves going to Dogtopia in Springfield to play in the romper room once a week…read more Everyone that works there is very nice, cares about the dogs and we know Perly is in great hands there.

Employees when I called to inquire about services gave conflicting information about their…read moreservices. What was relayed does not match Dogtopia policy. There is no "free" meet and greet and stay per the employees. The "stay" is mandatory and charged after per the employee when the larger Dogtopia company said that was complimentary. Not worth my money to take off work to do a temperament meeting and then forced to have a "stay" before a trip to test things out.

I stumbled upon this place after visiting family. Normally we take our dog to Pet Supplies Plus…read morebecause we enjoy washing our dog ourselves. But since our dog had a butt mishap (aka we tried to trim his butt at home) we thought he needed some professional help. We called this place and got an appointment the next day. If you are new they require rabies documentation for your first visit. During the phone call, they just ask general questions on your dog's name, weight, your info, and times you can come in. In addition, they are very upfront with their fees. We told them our dog weight/breed so the receptionist gave us a range so we knew what to expect. I believe they give a range because until they see the dog, they won't know what extra things might need to be done. The day of the visit, we felt very welcomed and seeing all the dogs in the back and in the front waiting area gave our mind ease. Our dog is quite shy and a scaredy cat (except at the dog park, go figure lol). Upon checking in, one of the groomers came out saw his butt and knew he needed to be saved from a haircut got wrong. Although shy, as soon as we let him behind the gate with the groomer, he was quite willing to follow them...but very slow. They gave him a little butt trim and a very good wash that including nail trimming which took roughly 3-4 hours. When picked up he smelled so good, looked extremely happy and calm, and had the cutest bandana on him. The price we paid was less than what we were quoted on which was awesome. But this is probably because he didn't need much of a cut. We definitely plan to use this place in the future as all staff was very kind, all the dogs we saw in the establishment (including ours) were quite calm/happy/excited. The price is reasonable and I like that you can get quoted where they give you a range from the cheapest it could be to the most expensive.

Highly recommend this place they really know how to groom dogs…read more i have been struggling to find a place and have had really bad experiences I live in Centreville Virginia and I have tried all the grooming services including vans that go to houses And really bad service This place " how cute your dog Grooming " is top of the line and super reasonable prices

Fantastic self dog wash!…read more My favorite option for washing our 100# Shepard without breaking the bank near Springfield. Basic wash fee gets you access to their tubs with adjustable temp water sprayers, assorted shampoos, towels, and high powered blow dryers with different nozzle attachments. They have 5 self wash tubs with ramps and washing harnesses (so your collar can stay dry). Also there are rubber aprons for your convenience to minimize your secondhand shower. Blowing out that undercoat helps with heavy shedders A LOT. Come to the dog wash so you don't destroy your house every time you wash your floofy friend. This store has a large selection of treats and food as well. Our good boy gets to pick a cookie as a reward after the water torture. Staff is very helpful and friendly.

I have been coming to your store for 4 years at least. I loved everything about it. The staff, the…read moresales and prices, the selection. Yesterday, I called in to ask if the food I had ordered for my foster dog had come in. The conversation I had with the manager went downhill fast. He told me that what I was saying couldn't be true, since they don't text for special orders. He told me that they didn't carry the food I was talking about. I didn't know the exact name and I was driving. This was the second time I had tried to special order the food. Both times no one called or texted to let me know if had come in. Last time the food was in the shelf and they told me it was out there inadvertently. They did another order for me. A lovely team member helped me. So I knew the food was carried by the store. I was frustrated and told him that I had a picture of it and they definitely carried the food since I had bought it there before. I said I was coming over there, since I needed it. I got there and a staff member I'd never seen had some of the food up front. I had looked on the shelf and what I needed was there too, so the Purina One is carried in the store. Regardless, I asked to speak with the manager I talked with on the phone. I still don't know what happened. But the end result was an argument in front of at least 8 customers, where the manager basically told me it was my fault. That his team member had done the order wrong. They never did find my order request. They also told me that from now on I needed to pay ahead of time. He grabbed a handwritten note from the regional manager and slammed it in the counter. I still have no idea how the conversation degenerated into a store manager yelling and berating me. I told him you're yelling at me. He said, if I was yelling at you would know it lady. I was in tears by the time I reached the parking lot. He yelled at me. Wow... To top it off, because others had seen the argument and didn't know the context, another customer stopped in the parking lot just so he could call me a Bitch... I am heartbroken. This has been my go to store for years. I foster, rescue, transport and work with at risk dogs and other animals. Before yesterday, I couldn't have said enough about the store and the staff. I've recommended and talked about the store frequently. I will never come there again. Being humiliated and talked to that way was one time too many.

Aussie Pets is absolutely the best!!!! We have been with them for years and love having them groom…read moreour Maltipoo, Teddy. The groomers we have had have been OUTSTANDING!!!! They are all careful and take their time and truly care about your dog. We have had Kate many times and she has gone out of her way to make sure he is groomed so perfectly and truly cares about my dog. Noone has ever gone so above and beyond in caring for our dog!! In fact, Kate even found an ear infection and we promptly took him to the vet. Thank you! Also, Anna is just awesome. She is highly responsive and always makes making appointments easy and truly cares about having the best possible outcome for our dog. In fact, she calls back immediately and is so pleasant to deal with and so accommodating!!! I have no idea why some people took it upon themselves to leave a negative review. Quite frankly, you are wrong. The customer is NOT always right and I suggest you learn manners and how to treat people. They are not subservient to you because you pay them. Thank you Aussie Pets!!!! You rock and I am thrilled with how well you've treated my little dog. Note to those complaining : You are wrong, misguided and looking for an outlet to vent your frustrations Note to Aussie Pets: Thank you for being the BEST groomer ever!!!! Kathy from Alexandria

I would give Aussie pet ten stars if I could. My dog was traumatized due to a nail trimming gone…read morebad. I couldn't get her to go into a groomers even after I sedated her. Yasmine now comes to my house and trims my dog's nails. She is patient with her and there is no sedation needed. I'm so thankful for Yasmine.