I was nervous because the business is out of town. I bought the shipping package for $19.99. Worth it to me. KAY Jewelers wanted to charge $100 more than Pearl Girls, and they also sent it back in a beautiful pink keepsake storage. My pearls look fabulous and well done. I strongly advise anyone who is sentimental about their pearls or expect excellence should entrust them with your valuable Pearls. read more

The Pearl Girls - My restrung pearls sent in lovely pink display box. - Jewelry Near Me - Athens, Georgia

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I received my repaired pearl necklace today. I'm thrilled! The work is incredible and the necklace looks amazing. I was very nervous about having my necklace restrung - that it wouldn't look like it did originally. I had nothing to worry about. Thank you, Pearl Girls! read more

This company is amazing! I needed to restrand my Gran's pearls that she had for probably 60+ years before she gifted them to me. Re-stranding is expensive and I was willing to pay the price but what I wasn't a fan of was the customer service and how it seemed like they were just another set of pearls. Boo. Luckily, I did a quick search and found The Pearl Girls! I am so happy I found them. Yes, I was reluctant because they are based in GA and I was in PA at the time. Did I really want to entrust my Gran's pearls to people I've never met AND were in a different state? I read the reviews on their website and decided to give them a try. First things first, the customer service is AMAZING. I incorrectly ordered two boxes for shipping my pearls to them for them to repair. I received a phone call to verify that I did in fact need two boxes. We discussed how big the necklaces I was sending were and was advised I really only needed one box. She asked me if it would be ok if they just took the amount I overpaid for the box and deducted it from the total repair cost. I really appreciated the time that was taken to ask me about this. That alone made me feel more confident with my choice. They were in constant communication with me and when they shipped them back, I was beyond happy with the quality of the work they did. I'm so sorry I do not remember the woman's name that I spoke with about the box situation but everyone I spoke with or had email communication with was lovely and very easy to understand. The pricing made me very happy. It was considerably cheaper than what other big named companies were charging but the care wasn't there from them like it was with The Pearl Girls. I love the fact that this company is heavily invested in pearls and understand the significance of them. I love the fact that they are always exploring and designing. I would happily recommend this company 100 times over big named companies. I will absolutely be doing business again with them in the future and that will include shipping my pearls back to them for cleaning and the spa treatment they deserve. read more

My husband bought me a Pearl necklace for our 15th wedding anniversary. This year we will be married 40th years and I decided to start wearing my beautiful necklace. I broke it on the the second day of wearing my necklace. Lucky for me they were knotted between each strand. I went on Yelp to find a company to repair them for me. I found The Pearl Girl and send them an email to inquire about my repair. I received a prompt reply and mailed off my pearls. I just received them back today and they did a excellent job restringing my Pearl necklace. I highly recommend this company and their website has a ton of information. read more

The Pearl Girls - Jewelry Near Me - Athens, Georgia

I recently inherited a number of pearl necklaces from my mother and was unsure of their quality and value. I mailed them to The Pearl Girls for assistance and was blown away by the amazing customer service India provided. She went above and beyond to help me. Her vast knowledge of pearls, their origin and how they are formed is impressive. If I were in the market to buy more pearl jewelry or have something repaired, The Pearl Girls is the only place I would trust to shop. Thank you so much India! A++++++ read more

I found my one long strand to have pulled and broke all but one thread holding it together. Looked on line and knowing most jeweled ship items for repair rather than doing it in house I thought let's cut out the middleman. Put in order on line and got my shipping box in a few days. Had to count pearls which I did several times. 183 in all, I said it was a long strand. Well I estimated the length at half just figuring how long it hung down. I received a call in a few days to let me know I had pearl count correct but length was twice what I had put down. So after I OKd the price to restring they got to work. Less than a week later the pearls were back and beautifully restrung. First class treatment all the way around. They also sell pearls here and will redesign and outdated piece. Could not be happier with the price, quality and results. read more

Love The Pearl Girls! I recently traveled for first time with India, the owner, to Tahiti as my 65th birthday celebration. Fabulous trip! India handled ALL the details. The shop staff is friendly and attentive. Designer Abby drilled my Tahitian pearls I bought at the pearl farm and made me these custom "Don't Cry For Me" style earrings. She also re-worked some white pearls into simple, short drop earrings. And, they replaced a lost pearl in a sentimental costume jewelry gold-filled pin. We had a small miss-communication on one additional job (duh, they can't read my mind) and the staff promptly replied about correcting the problem. If you want to talk/shop pearls...this is your place and these are your gals! read more

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Like most things of value that I own, I broke my pearl necklace. I'm not that much of an adult that I'd actually find a jeweler, drive to said jeweler and have them repaired. But since they were a college graduation gift from my mother, I wanted to make an effort. I found Pearl Girls via Google and thought: "you want me mail my pearls across the country?" That's a lot of trust! But the alternative was actually driving somewhere, dropping them off and picking them up- Yeah, no. So with "0" minutes spent researching their company, I sent them an online request form. Two days later I received an empty box with a gauzy bag for the pearls. Six months later (no seriously) I packed them up and dropped them in the mail. I received a sweet email stating my pearls had been received and that some nice stranger was currently re-stringing them. They charged my card for a pre-agreed upon amount and I got them back 3 days later. Talk about service!! If you are reading this and vetting these ladies, I assure you they are trustworthy. I'm so happy with their communication and PROMPT service. My pearls look fantastic and no, they didn't swap them and return a fake pair. Please support their small business. *not a sponsored post, I just really appreciate great customer service. read more

The Pearl Girls - My pearls are repaired! - Jewelry Near Me - Athens, Georgia

I needed a pair of pearls restrung and stumbled upon The Pearl Girls all the way from Vegas. I was hesitant to send my pearls across the country for repair, but it turned out to be a great decision! My experience with The Pearl Girls was phenomenal. The customer service and communication was exceptional. I highly recommend using them regardless of geographic location. High quality work, great prices for repair, and incredible service. Thanks, Pearl Girls! read more

I brought in a pearl bracelet my Father have gave me. I was pleased with the quick turn around time for the repair. I added a few pearls to increase the length of bracelet. They were able to match the pearls to a "T". It looks amazing and I get so many complements. It was a worthy decision! I was amazed at the quality of workmanship and personalized help from staff. read more

The Pearl Girls - Jewelry Near Me - Athens, Georgia

I sent my double-stranded pearls to be re-strung and they did an impeccable job! Plus made me feel safe in trusting and sending them through the mail! Awesome business! read more

When it is hard to find trustworthy businesses out there, it is such a relief to find a company like The Pearl Girls, that has completely restored my faith in humanity. My wife's favorite pearl ring had the pearl fall off, luckily she was able to find it. We went to several big name jewelry stores to see if they could fix it, and grew very disappointed when they all replied they would have to ship it off to have it fixed, and then quoted the outrageous prices. It would have cost us less to just buy a new ring, but this was a special ring to my wife since it had priceless sentimental value. After my botched attempt to DIY and epoxy glue the pearl back on, I had lost all hope of ever getting this ring fixed. Then I came across The Pearl Girls. I took a huge leap of faith, since I had never met them or even heard of them, until coming across an article. Thank GOODNESS I saw that article. I shipped the ring and loose pearl to them, and let them in on my covert operation plan to surprise my wife with the fixed ring for her upcoming Birthday in the next couple of weeks. They provided prompt and friendly communication, walked me through the process with complete transparency, and made me feel like I had made the best decision ever going with them. In an extremely short time, they had the ring repaired, and back to me Better than New. Also, they found two gorgeous backings to go on a pair of loose pearls my wife had laying around, so now she has matching earrings. Needless to say they were a bargain for making me the Best Husband of the Year, and amazingly enough they did all this for way less than I ever expected to pay. In fact, if my wife ever has a desire for more pearls, this will be the only place we will go for all of our pearl jewelry needs. Thank you wonderful ladies, for making my Wife's Birthday Extra Special. You have officially restored my faith in companies that are passionate about what they do and providing excellent service to the customer, instead of the other jewelers that just see us customers as Dollar Signs. read more