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    Spencers Jewelers

    4.8 (16 reviews)
    Closed Closed

    Services - Spencers Jewelers

    Watch cleaning

    Watch part repair

    Spencers Jewelers Photos

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    3 months ago

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    1 year ago

    Top notch service with a local touch! So glad to find them for all my jewelry needs!

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    2 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    13 years ago

    Helpful 2
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    12 years ago

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    10 years ago

    Fast, friendly and experienced service. Got out watch batteries changed here. Felt like home.

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    9 years ago

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    8 years ago

    Great family business. Nice people. The way a store should be. Did a great custom update on my wife's wedding ring.

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    8 years ago

    Nothing compares to the service you get from a locally owned store. Spencer's is not just my first choice but my only choice for a jeweler.

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    9 years ago

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    14 years ago

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    11 years ago

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    Culbreth's Jewelers

    Culbreth's Jewelers

    3.4
    (10 reviews)

    I started out him fixing a silver bracelet and liked his work so well, I had him fix my wedding…read morebands together. He does a great job and at a reasonable price.

    My mom brought a watch to Ed Culbreth simply to have the back removed to see the inner workings. He…read morebrought the watch into his back room. BIG red flag. Any professional will be able to do this in your presence. He was gone for ages. During that time my mom browsed and found about a half-dozen pieces that she was interested in purchasing. When he finally returned to the front of the store he said that the face of the watch fell off by accident and he lost the tiny second hand. She asked if she could go in the back room and look for it. He said no, the area was such a mess, she would never find it. He offered to have his usual out-of-town watch repair person fix it. She shipped the watch to his preferred shop. The repair cost $25, the shipping to and from with insurance was $20. He refused to pay any of it. This is beyond unconscionable. I have never met any business person who broke something and didn't take responsibility for it. He boasts that he sells Rolexes. He flaunts ruby rings on his Facebook page. But he's too cheap and to pay $45 for his own blundering. My mom is a hard working person. Totally unjust treatment -- of a senior citizen at that. Plus he lost her business regarding the items that she would have bought. To cut off your nose to spite your face is never good. Really disgusting behavior Ed Culbreth.

    Jewelry by Selin

    Jewelry by Selin

    5.0
    (4 reviews)

    Finally there is a quality "5 Star" Jewlery store north of Alpharetta! Jewelry by Selin is owned…read moreby Selin and her jewler husband, Sayat! They are amazing! Not only is their store full of quality jewlery, their customer service, repair services are beyond excellent! This family shows their concern for you and want you to be satisfied with their service and products. I had a small ring that my husband gave me on out 25th wedding anniversary. Due to arthritis, I needed to have the ring cut off. I was so saddened to think I would lose this. (My husband passed in Dec. 2019, so all my treasures from him are treasured memories.) Removing the ring was difficult, but Sayat - with Selin and his niece, they persevered with care and were able to remove it in such a shape that Sayat could rebuild it for me. I picked it up today and wanted to cry! It is more beautiful that on the day I got it 27 years ago. I will return. I want to have a custom piece made for out daughter-in-law and I will go nowhere else!!! Thank you Selin and Sayat! CRH

    Jewlery by Selin is very professional, and will be honest and realistic when discussing your…read moreJewlery which I appreciate because it allowed us to come to the best decisions when choosing our wedding bands. They are very experienced and respectful and provide a top notch experience. We loved having my engagement ring resized there, bought both our wedding bands there, customized by wedding band, and they even helped fix one of my white gold chains to hold a special gift from my mom on my wedding day (a diamond pendant made from my grandmothers engagement ring). We will always go to them for our Jewlery needs. They have the honesty, timeliness, and integrity I look for in a Jewlery buisness, and I will always trust them with my most precious pieces!

    Its About Time

    Its About Time

    4.6
    (35 reviews)
    $$

    Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

    I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

    Clock Shop The

    Clock Shop The

    4.9
    (9 reviews)

    Keith is fantastic and an honest and kind business owner. I live in Washington, DC, and have a…read more20-year old Cuckoo Clock that was in storage for about 10 years and wasn't working. I contacted the manufacturer in Germany and they referred me to three authorized repair shops in the US, of which Keith is one. I went down the list and the others said my clock was out of warrantee and referred me to other websites to look for a repair shop. To the contrary, instead of telling me my clock was out of warrantee or asking me to ship the clock to him, Keith shared some initial steps for me to take to first see whether the clock will restart. After a few follow up text messages, my Cuckoo clock is back up and running -- and singing sweetly on the hour and half hour. Keith, you're a gentleman, and you didn't have to help me via phone and text. Much appreciated, and I wish I was in your area to thank you in person. -Drew, Washington DC

    Thank you Keith! I truly cannot express the relief you have just blessed me with…read more I'm in Texas and my cuckoo clock purchased in Rothenburg ob der Tauber in 2023 decided to stop working in January this year... I've been stressing and calling all numbers on the Authorized Repair shops sheet provided to no avail. :( Finally received an updated list and called you, being the 1st listed. Thank goodness! In a 5 minute and 10 second call you amazed me with your direct, to the point, fix it attitude and yet so pleasant and happy to help. Truly. I value your knowledge and willingness to support, which is truly something you don't come in contact with much these days. Your Customer Service to a stranger in Texas is AMAZING! Many Blessings to you, Teri Hall Texas

    It's About Time

    It's About Time

    1.6
    (14 reviews)
    $$$$

    DO NOT GO TO THIS STORE!!!!!!! I took my watch in because…read moreI thought it needed a new battery. Turns out it is an Citizen ECO drive that just needed to be charged under a light. They tried to charge me $65 for a part I didn't need. Had to wait for them to give me my watch back because they had to put it back together. When I got home I realized that it was no longer ticking. They voided my warranty by opening it and damaged it, and LIED to my face changing their story saying the never opened it. They are INCOMPETENT and LIARS!!! I have now been told by several local jewelers to tell everyone I know to NEVER go to their store.

    I agree with the first review, there is one girl there that is less than stellar. She's not…read morehorrible or rude, but doesn't try to be accommodating either. This IS frustrating for me b/c I've been shopping there since they opened in the mall who knows how many years ago. I HAVE always gotten good prices and service overall though. I take all my watches there for battery replacement, Seiko takes FOREVER it seems but it's not the store, it's Seiko/parts/shipping, etc so I can't fault them for that. AND I'd rather it be done right than have to come back for faulty workmanship. Seiko has to do the testing on the water tight seal which is why it's a little more expensive and time consuming, but no point in having a diving watch that's not truly sealed. Overall a good store, great products and always fair pricing. Very competitive even w/ department stores and the sales they usually have running. They can also order you anything you like, catalogs like crazy! Hope this helps!

    Spencers Jewelers - jewelry - Updated August 2026

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