I am the most discriminating, particular, and paranoid pet owner I have ever encountered. My…read morePomeranian means the world to me. For the first year I had him, I did not take him to get groomed, because he is a rescue dog, and I did not want him to have a bad experience. I took him to Amanda, at the other salon she used to work at, and he loved her. I instantly trusted her because she is sweet and gentle with him. The best part is she absolutely adores animals, and is a pre-vet student. She always fits him in, and listens to how I would like to be styled. I completely trust her with my angel, and could not recommend her more. When she and Bill opened their new salon, it was not a question for me at all if my dog would go with her. Amanda and Bill truly care about the animals they groom, which is why they are the only people I trust with my baby.

I had my cat "groomed" at this place. My cat has heart disease so I told Bill to handle them…read morecarefully. I believe Amanda did the haircut but nothing else in the 'signature package' because Leon did not cooperate. I totally understand that. However they still charge me $65 as the whole package fee, without doing the bath, grooming, ear cleaning, paw trimming etc. I think generally they are professional and nice but disappointed me at the bargain part.

Everything went well. Found what I needed. Great help. Got my youngest's favorite toy on sale.read more

Overall, a wonderful store. Very clean and well maintained. You can truly tell that it is locally…read moreowned and well kept. On the flip side, I think it comes down to the employees, front of store, wonderful, sweet, always welcoming you into the store. Now for the back of the store not so much, I was going down isles, looking for what I needed, and for what I would assume would be the dog trainer of this store is absolutely awful. For the time I spent in that store, I hear the F work and the B word come out of her mouth, she speaks extremely loudly, and there was info about her childhood. Personally, if I was an owner I would have a meeting set up ASAP to go over store attitude policies. Overall, from what I've heard the owner is spectacular, I would just hope that he would want his employees to carry the same time attitude and pride that he does for his store. Maybe find a new dog trainer?

We've been customers of The Dawg House for years, and they have always handled our little skittish…read moredog with lots of love. We've had different styles and grooming services for him over the years, and he always looks sharp with his fresh post-trim bandana! We've boarded with them for several years and we've been happy with the number of a la cart care options available. I've never had a problem with scheduling and the staff is friendly and enjoy what they do. I'd recommend them!

I imagine the Dawghouse might be a great place to get your dog groomed. It is *not* a good place to…read moreboard your cats, however, as I did several weeks ago. The side room for cats is very small, with too many cat kennels in too small an area. The folks who work here seem friendly; Luke, in particular, was very kind to me and my cats. But the reception desk is in the dog grooming area, and chaos reigned during both my drop-off and pick-up visits, with too many people trying to do too much in too small an area. Super frustrating and inefficient. My cats were boarded at the Dawghouse for 5-6 nights. When I picked them up, the cat room was filthy, smelly, crowded with cats in individual kennels. I was told all cats had a chance to rotate in and out of their kennels for exercise time in the cat room at large. I have no way of knowing if/how this worked, but it seems a hard thing to manage with so many cats of different ages, temperaments, and health situations. At pick-up time, my two little boy cats were obviously stressed, they had lost weight, and their eyes & noses were goopy with upper respiratory infections, which required a trip to the vet. I will need to do a lot of traveling in the next several months, and I will be looking for a new boarding place for my cats.

My big 90lb boy came out fresh as a daisy, clean paws and trimmed nails! He stayed fresh longer…read morethan with any other groomer thus far. He seemed to enjoy the one-on-one attention.

Hanna did a good job. She was on schedule and our dog looked great. Brandi seemed very relaxed…read moreafter her bath. The service was prompt.

I had ny English setter Elvis there today as a walk in sanitary cut with Mae who had been great…read morewith my 2 setters for nail trim and sanitary cut. But she was unable to do it because his skirt area had gotten matted and unfortunately it was more of a grooming appointment. Alex C took a look at Elvis and despite being swamped, she offered to shave only the necessary area and do her best. She did a great job! She saved most of his skirt and trimmed up his paws so he looks adorable. Thank you Alex C I will book my grooming with you in the future.

I took my Rottweiler puppy here for private training. I was very impressed with my trainer and his…read moreknowledge. I learned the right communication to give my puppy to get the results I needed. Call if you need help with your dog. I'm sure they will work with you to enjoy your training as much as we enjoyed ours. Thank you Micheal for helping Coco and I with our training.

If you love your animals. DO NOT bring them here. I took my puppy for a regular groom. Trim wash…read moreand ears clean. When I picked up my puppy, I didn't recognize her. She was shaved all the way down to her skin. Her look was totally different,it was awful. I am so hurt and disappointed to the point that I cried. They did not wash her. I am so afraid that she was mistreated. She is a very hipper puppy, but when I picked her up she just laid in My lap all the way home. I feel so bad for bringing her to a place that has no compassion and care for the well being of pets DO yourself and your animals a favor, AVOID THIS PLACE.

I have used their grooming (nail trim) service many many times over the years with no issues…read more However, 2 days ago my dog was/is in need for a nail cut and I was $1.00 short of the usual charge and I was told they could not cut the nails. Really? In this time of need I swallow my pride and ask for a $1.00 discount and you say NO. Might not have been your best customer but now I'm NOT a customer!

She was fabulous with our scoot scoot... he was gorgeous when done.. even put the cutest baby blue…read moreribbon around his neck.. everytime she does a great job very affordable..

My grandog Tab, a King Charles Cavalier Spaniel needed grooming and I'd been too busy to get him to…read morethe groomers, so i called Shear Elegance in Madison to schedule an appt. for the upcoming week. Surprisingly, they said go ahead and bring him in and they could do him that day (a Saturday!) When I got there they said just give them an hour and a half and they'd have him ready. Comparing this to taking him to one of the big pet chains where they charged me double the price and kept him for 6 hours (apparently rush service was 10$ extra and no one told me this) plus he was probably in a cage for a long time, What a great value at Shear Elegance. Tabasco came home looking great - didn't have to be muzzled, is happy and didn't nip or growl at anyone. I even got to watch the last few minutes. These groomers were really great with Tabasco and you can tell they really do love what they do! I would highly recommend Shear Elegance!