Wish I could give half stars because I would say this place was closer to 2.5 stars. My boyfriend and I had a day pass for facials and to use the amenities. I definitely recommend getting an early appointment if possible because the locker room got overcrowded around 12 and I had to wait in the seating area for about 30 minutes to use any amenities in there. The showers, steam room, and hot tub attached to the locker rooms were nice though and the robes they gave us to use were great quality. The pool was also very nice. The facial itself was great but I was not happy with the the staff. When I entered the room, the lady asked me about dermaplaning and if that's what I was there for. I explained that my boyfriend booked the appointment so whatever he paid for was what I was there for. She said okay then asked again to make sure my skin wouldn't have any bad reactions to dermaplaning and did the facial. When we went to check out for the day, the total was more than expected so I asked about the bill. The lady at the desk mentioned dermaplaning was an additional charge. I was definitely annoyed that the first lady tricked me into that for what I assume is a larger automatic tip, but I was also annoyed that the lady at the desk didn't even apologize for the misunderstanding after I explained my frustration. Since my boyfriend paid, I am not sure if the price was worth it in my opinion, but he said that the day at the spa was not worth the price especially after the added gratuity. Overall the spa itself was nice but I didn't appreciate the staff at all. Most likely will not be returning out of spite. read more

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My boyfriend surprised me with a massage and I don't know what was in store and Baebee! It was a whole vibe!!! This resort come with so many other experiences and amenities I don't even know. I was just wondering around and doing a little of everything. I'm glad I did. And then gave me a two day pass to come back! I'm otw back now! I need one more hot tub and pool experience. Or maybe a steam room or zen area idk just go! read more

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I was really excited about this place when I found it on Groupon, and I feel sad to report that I was not impressed... It has decent amenities and it looked nice, but that is about the only positive aspects that I noticed. I went there on Monday, and from the jump, I noticed that the people who checked us in were not very friendly or helpful. They checked us in and showed us to the locker room... but that was about it. They didn't talk about the history or benefits of the spa, things that we could do to enhance our spa days, etc, which are small potatoes, but also didn't go over basic things like where the pool was, how to access it, where to go for my massage, where to go to order food or drinks... We had to keep going back to the front desk to ask them for things and in my experience with other spas, these things are usually gone over in the initial walk though. I barely ever saw staff keeping the bathrooms clean, so they weren't. Empty toilet paper in one of the bathrooms, overflowing laundry hampers, full trash cans and both showers that they had were dirty / had other peoples old towels and robes in them. There are also no toiletries offered like skin care/ hair care / body care etc. The lady that massaged me was polite, but didn't ask me what areas she should focus on or what kind of massage I wanted. She didn't offer any upgrades (which I probably would have done) and didn't ask me how I liked the pressure once. I like a firm/ deep tissue massage and I got a Swedish. I was super disappointed. And then the worst of it was the service at the pool. It was over 100 degrees. People should not have to go on a scavenger hunt for waters. When I couldn't find accessible water anywhere, I waited for the pool staff to come by. I was at the pool for over 30 minutes before someone came over. There were no menus anywhere so when they would ask what I wanted, I had to ask for waters and a menu so I had to wait for them to come back with waters and a menu - most places would just bring these off of the jump. The wait time to get drinks and food wasn't bad, and they were both great when it came, but they only came around to check on everybody like once an hour. Most of the time they were talking and laughing with each other (the workers) under the canopy and not being attentive to the guests. After we went to get our spa services done, we came back and basically had the same exact experience. No waters, no menus, no check ins for almost 40 minutes. The girl that was working finally came around and asked if I wanted anything and I said yes but I need a menu again and then she said she would go get one and bring it to me. Never came back. I totally understand that it's hot for them too and don't expect them to be out there all of the time, but it just seemed like they were being inattentive and forgot that they were at a "luxury" resort spa. I hate to leave reviews like this, but the service was seriously lacking all around and I hope that my review can help them improve. read more

Received a wonderful deep tissue massage from Judy. Very relaxing morning. Started with steam room, tea, jacuzzi, the pool and some sunbathing. read more

Fabulous experience through and through. This is our second time here for our mother-daughter spa days and it's been divine each time. The quaintness makes you feel the staff's dedication to your enjoyment and comfort while you're there from start to finish. Utilizing the pool and spa facilities before and after our massages was a treat! Thank you and we'll be back. read more

Alvadora Spa - Day Spas Near Me - Phoenix, Arizona

Worse experience. They screwed up the appointments twice and then didn't provide one of the services. Absolutely the worst experience! I wouldn't even give them 1 star. read more

I wish I could give this spa a 4.5 stars. It's more than 4 but not quite 5. It's a small spa but very cozy and comfortablez the Spanish architecture is so beautiful and rustic. The spa is equipped with showers, toiletries, a private hot tub, multiple sitting areas and a relaxation room, as well as a steam room. The only thing missing that I would add is a sauna. I got a facial with Moriah and she was wonderful. She was so attentive and detailed and made me feel so relaxed. I didn't want it to end! She seemed very knowledgeable and was very nice. I would definitely get a facial with her again. After my facial, I took a dip in the hot tub and enjoyed the steam room before heading to the pool for lunch. I ordered the Chilean Sea Bass tacos and they were Devine. I paired them with a watermelon margarita and had the most delightful afternoon. I've been to The Royal Palms multiple times and I'm never disappointed. I will always recommend this spa to out of town guests and I love to coming here to relax and feel like I'm on a mini vacation. I will definitely be back. read more

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Treated my sister to massage here and it was a great experience. We got to enjoy all amenities and staff were super friendly. Definitely recommend bringing clothes along for the pool and you can even get ready at the women's locker. They have an amazing eucalyptus steam room read more

We had such a lovely time at the Alvadora Spa. I purchased a Groupon for my Fiancé & I and we thoroughly enjoyed our experience. We were greeted by a kind gentleman who guided us over to the spa from the valet. We checked in & were directed to the locker room to secure our belongings. Alvadora provides fruit infused water right outside of the lobby. The spa is very small, but it is clean. They have 2 showers and a steam room in the locker room. They also have a women's only hot tub located on the terrace. Our massage therapist greeted us with scented neck warmers & guided us to our couples massage room. The therapists left the patio door opened during our session so we could hear the serene sounds of the water fountain. Mariah did a wonderful job with my massage. She applied a good amount of pressure and made sure to get all the tension out of my neck. After our massages, we caught a vibe at the resort pool. Overall, we had an amazing day at Alvadora Spa! read more

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It is a pleasant atmosphere - the property is beautiful. Not too many amenities and the locker area is very cramped. Two people take up the entire area. The massages were okay. Nothing spectacular. read more

Similar to a previous customer I booked the 50 minute massage. It ended up being around 35 after every thing. The quality was poor. Additionally beware. They automatically add 20% to your bill for a tip. We had a discount because of construction but they added the tip- without telling a before the massage- that is would be added to the pre discount cost. Do not recommend at all read more

Overall, had a wonderful self-care day at the Alvadora Spa! I think there were some opportunities considering how much they charge for their services. Massage 5/5 - I got the Custom Massage from Judy and she was phenomenal. She asked for areas I wanted her to focus on and delivered. Pressure was perfect, oils she used smelled so nice, and it was one of the best spa massage experience ever. Amenities 3/5 - Showers had a slight "egg-y" smell to them upon walking in. Private hot tub was very nice but also very small, so it was awkward to sit there with just another woman using it besides me. Steam room was very nice. Robes were cozy, but not the most comfortable robe I've tried on. Biggest complaint I had was that the relaxation room is located right next to the pool gate. So whenever someone used the gate, I would hear a loud banging noise. That was a bit of a turn off and I had to leave the room. Services 3/5 - I was greeted by a very friendly front desk attendant, but after checking in, received a very rushed tour. Even though I told her it was my first time at the spa, she didn't list all the resort amenities I had access to. After my massage, I noticed other spa guests using the main pool outside so I went to go ask her how to get there. Upon walking up to the desk, the attendant was sitting there with her head on the table. I had to "wake her up" verbally to get her attention and ask my questions. Tips: Valet parking is complimentary! The valet team there was so nice and helpful. Also, food by the pool is excellent. Highly recommend you try out their Fish tacos :) read more

I bought a Groupon for my mom and I to get a facial & massage for her bday! When we arrived, we were greeted by valet which was free if you were just there for the day! We checked into the spa and were escorted into the beautiful woman's locker room where you can shower and enjoy the steam room. The robes were so comfy and soft, we wished we could take them home! We then headed to the pool before our appointments and relaxed for a few hours. The pool is beautiful and has a bar where you can order drinks and food which we did not as we ate before hand. We then relaxed in the relaxation room with complimentary tea before our appointments. My mom loved her facial and was definitely glowing afterwards! And I very much enjoyed my massage with Judy, she did a wonderful job & had the perfect amount of pressure. My only complaint is that the Groupon was only for 50 mins and so I felt like the massage was rushed ( not that she was rushing, she spent a good amount of time on each body part I just personally wish the massage time was a lot longer so she could focus more on each body part ) Overall my mom and I had a very relaxing time and would definitely have another spa day here again! read more

Alvadora Spa - Day Spas Near Me - Phoenix, Arizona

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If you are ever in this area of AZ and need some relaxation time, this is THE SPOT!!!! I had an incredible massage by Mercedes, she listened to all my needs and I came out of there feeling like a millions bucks. They also allow you to stay a while in the resort and enjoy the pool + jacuzzi!!! The reason it's not 5 stars is due to the girl in the front, Crystal. When it came time to pay, she treated us disrespectfully. We used GroupOn deals and once she found out, she changed her tone completely and was speaking over us when saying that we should have not been allowed to use it because we came on a Friday. When I called to book the appointment, no one told me I couldn't use GroupOn when I told them that is what I was going to use for our massages. Rudeness, awful customer service and disrespect is not what you expect to close out a day of relaxation at a spa. Crystal, you make the spa look bad. read more

My daughter and I booked a massage here at the last minute. Surprisingly this spa has a quaint, old fashioned vibe to it, very Mediterranean. We checked in and were shown around, donned some super soft and comfy robes. We then went into the waiting room where nuts and coffee and tea were offered. Our masseuses came and we were offered a cool neck pillow to prepare us for our treatment. The massage room was adorable, made me feel like I was in a Mediterranean country. My masseuse was very quick and precise with her hands and very professional. What impressed me most was the quiet atmosphere here, truly made me feel relaxed... a definite must try. read more

From start to finish we had a wonderful day. Valet escorts you to the spa. A nice touch. Greeter was friendly. The spa itself was nice, older- but nice. Clean. The relaxation room had hot tea assortment, nuts and dried fruit, and fruit infused water. David was my therapist and was one of my favorite massages I've ever had. My gf got a prenatal and it wasn't her favorite. I think more bc she's used to a deeper massage than what one can get pregnant- not so much the masseuse. The pool was nice with a lot of chairs available. The gentleman serving was attentive and gave great selection options that weren't on the menu as we weren't drinking alcohol. The view of the mountains from the pool was lovely. The music was contemporary. Overall the amenities are older but still nice. Would definitely return. read more

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I've been coming to the alvadora spa in the Beautiful Royal Palms resort for many years and although there are plenty of high end spas in Scottsdale, it's the massages I keep coming back for. My therapist this time, Julie, was obviously very experienced and was able to hit all the tender spots with the perfect amount of pressure. It's a small spa so not the gross opulence of a gaudy vegas joint; but more of a personal touch which is appreciated here in Arizona. I started my day with a perfect Mimosa at T Cooks, the restaurant, and ended with another one by the pool on a stunning day. read more

Had an amazing massage here!! I loved that the massage rooms had windows that opened up to a fountain so you could listen to the relaxing sounds during the treatment. The check-in was great, relaxation room was nice, overall fantastic staff and facility! My only complaint is that the robes are not very comfortable, pretty scratchy material actually for a luxury spa, but not worth taking off a star. I was in bliss! The little shop is super adorable too and carries the cutest goods. Definitely recommend! read more

Alvadora Spa - Day Spas Near Me - Phoenix, Arizona

Incredibly overpriced for the services provided. I had the royal massage and not only was quality of the massage fairly poor but 20% gratuity is added to the primary service requested and EACH additional add on. This is never mentioned when you book your appointment, on arrival when you check in, or you before you receive the treatment. You are only notified of this after the fact. Transparency is important so I didn't appreciate how this was never verbalized. I would not recommend this spa for a loved one nor will I be returning. read more

Never make the mistake of going to this spa on your special days. They will ruin it. The place is falling apart. Rude staff at the spa front desk. They expect you to carry moisturizers and sunscreen lotion (wait.. shouldn't spas have that) . Avoid ! read more

Love this place! My daughter and I were lucky enough to visit again and enjoy the heavenly zen of this amazing spa! I will say that I preferred the hot stone massage to the aromatherapy massage, but either one is a real treat. Hearing the trickle of the fountain while getting a massage- total bliss! read more

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Welcoming little spa with great amenities, a bit dated but definitely made up with great service and amazing massages!

Massage was maybe 45min. Therapist was flinging the sheet around like she was annoyed to be there, she sat for 90% of the massage. Made me feel really unwelcome. I expected a better service being it's a five star resort but was really disappointed. After telling the front desk girl that my time was shorted she was uninterested and offered a 20% off for the next visit and then informed me I had to leave 20% gratuity and was not an option. Well if the tip is guaranteed they obviously have no motivation to give a good service. As a massage therapist myself I really needed some good bodywork, really disappointed. MT was an elderly lady, name started with an M and seemed to have a Ukraine accent. Be aware. read more

Spent the day here and enjoyed my experience. The lady at the front desk, Shay, was friendly and a delight to interact with. She really made us feel welcome. She recommended yoga in the garden which was a great way to start the day. The amenities are small but I don't think it's a bad thing. I've been to spas where the 'relaxation' room is jam packed with women waiting to be called. They have limited treatment rooms. The massage was excellent, my masseuse David was great. The only bad thing is that the oil was cold. We had lunch by the pool, service was a little slow but if you are relaxing what is the rush. The lady who checked me out wasn't as friendly or attentive, but Shay made up for it. The grounds are beautiful, I would recommend. I am looking forward to going back. read more

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My husband and I went here to get a couples massage for our anniversary present. And I really must say I was really quite disappointed in the facilities! The massage was great! Dave it was my masseuse and he was incredible and my husband enjoyed his massage as well! However I really thought that the facilities were lacking. The shower wasn't anything special in fact my shower is like that at home so that was disappointing. I also didn't care for the steam room that much because it really didn't get hot. There was a lot of steam in there but it never got hot. In fact, I never even broke a sweat. There is no sauna so that was also another disappointment. And the cushions outside on the lawn chairs were dirty! If this is supposed to be a five-star hotel they should pay attention to the little details like clean pillows outside on the lawn chairs! I don't think I will go back here again although David was phenomenal! Spare yourself the disappointment! There are far too many outstanding spas here in the Scottsdale Phoenix area to go to! By the way, I'm giving it to stars because during my massage they did play the theme from The Godfather! That made my day! Other than that it's a very average spa with limited facilities! As I said before, there are too many other fabulous spas to go to in and around the Scottsdale area rather than settling for mediocrity! read more

Alvadora Spa - Beautiful hotel! Lousy spa!! - Day Spas Near Me - Phoenix, Arizona

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Originally planned to go here with my mother for her birthday but sadly, day-of, she wasn't feeling too great. I did have to cancel her service but the staff were so incredibly kind about it! I ended up still going by myself and I got a 50 minute facial with (I'm so sorry if this isn't the right name but I believe it was close to) Kristina. :-) They did a magnificent job with helping me feel cared for, safe, and informed the entire time. They really took their time explaining things to me and making sure I left comfortable and confident with my new skincare recommendation/adjustment that I asked for. I did take advantage of the amenities afterward- The jacuzzi and the pool were both beautiful and well-maintained. While there was no sauna access this time around (either due to maintenance or Covid-related-safety, which I appreciate) but I am looking forward to that opening back up in the future! The grounds were beautiful as well- I love the mediterranean feel, I truly felt transported to a little oasis right in the middle of the desert. I cant wait to bring my mother back here with me when she's feeling up for it! Thank you to all of the staff members for being outstanding, I appreciate you! read more

Alvadora Spa - one of the many outdoor relaxation areas! - Day Spas Near Me - Phoenix, Arizona

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Had treatments at the Alvadora Spa over Memorial Day on a staycation weekend at the Royal Palms. The staff are extremely nice and professional. The facilities were clean and treatments allow for access to the pool for the day. They do still currently require masks in the spa facility for everyone protection. Each locker room has nice amenities along with a steam room and jacuzzi. They serve spa water, coffee and tea in the relaxation lounge for before and after treatment enjoyment. I had a 80 min custom massage and enjoyed every minute. Mariah was attentive and applied the perfect pressure. She was thorough and made the massage relaxing and enjoyable. My treatment room had a fountain just outside and added a nice soothing sound rather than just the typically spa music. I would recommend this spa for a nice spa experience. read more

The facial was very nice and the grounds are lovely. The common areas of the spa itself is on the small side. We enjoyed the hot tub and the eucalyptus steam room but if the property was busy it would be too small to accommodate many guests. There were two showers in the women's locker room, no privacy stalls, two enclosed toilets and and the hot tub and steam room accommodated 8. Staff treated us very well and we enjoyed our facials. The property, however, is showing its age. It needs renovating. read more

Stayed at the Royal Palms for a few days last month for a little getaway. I thought I'd treat myself to a mani pedi and opted for the more expensive ones as they sounded most relaxing and the best options (the Mediterranean). The entrance of the spa is beautiful, staff is very pleasant and friendly. However when I walked in the seating for the pedicure was similar to outside patio wooden furniture with a cushion on top, not the most relaxing. The lady who did my nails was so nice so it almost pains me to leave this review. However, when it came down to expectations of both manicure and pedicure I was dissatisfied. They both stated 45 minutes each, which is possibly how long it did last. With it being $65 for pedi and about $50 for the mani I thought there would maybe be some form of foot/leg/hand massage but that didn't happen. When I left I took pics to send except it looked like I already had the growth of a week with the polish not covering my entire nails. Amazing resort, next time I'll skip the spa. read more

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I gifted my wife and her friend to this spa. I am a retired US Navy SEAL, who is handicapped. My wife of 34 years has always been by my side and disite my condition, she has never complained... I wanted her to have a day totally dedicated to her that was stress free and totally about her. Her dear friend from The Easr Coast, came here to visit her, so I thought, what could be better than to gift these ladies to a day of pampering... I was so please to hear that the staff treated them like royalty, they wanted for nothing, as the staff catered to there every need. This ment so much to me, as my wife and bestfriend has always been there for me and this was the very least that I could do for her... I want to thank the entire staff for their dedication to exceptional customer service. From all the positive feedback that my wife and her friend have givin me about your Spa, I will indeed be sending her there again. Not only did you revive her body, but you revived her mind and spirit as well... Thank You All. read more

This was such a lovely experience. I booked the 50 minute prenatal massage and nothing could have been more relaxing. My masseuse was beyond friendly and wonderful checking that everything was to my liking she put the emphasis of my massage on places that were bothering me and I feel like a whole new person! You really have to try this spa all the services are sure to amaze! read more

Enjoyed the CBD massage so much, I booked another one for the next Day!! Very relaxing!

We decided to get a massage and saw a Groupon offer at this spa for a 50 minute massage. Booking a same day massage appointment for two people at the same time was pretty easy. It was on a weekday however, so that might have been it! We arrived here 2 hours before our massage to take advantage of the spa facilities, which included a nicely kept locker room with showers, jacuzzi, a pool with a plethora of chairs, and the relaxation room equipped with tea, water, and light snacks. I subtracted one star because of the loudness of some of the patrons at the pool along with the dirty pool water. The massage was decent. The masseuse listened to how hard I wanted the pressure to be. The room was super clean, fragrant, dimly lit, and relaxing. However, I docked another star because of how she would sigh really loudly all throughout my massage - it was pretty distracting! Overall, my spa experience here was decent but it didn't amaze me. The spa is really beautiful though! read more

After a snafu with a Groupon deal, I called and discussed the issue with spa supervisor, Jordan. She absolutely went well above expectations to help us resolve the problem - which was a great start to a planned, relaxing spa day. The amazing experience did not stop there. When we arrived for our treatments staff was accommodating and helpful. The spa was beautiful and intimate. The room I had my treatment in was so relaxing, the outdoor shower a night addition to my scrub. Mariah provided my treatment and made the experience even more relaxing while providing warm towels for my neck for extra comfort, spraying lavender (I think) spray around and prepping me for the details of my treatment. This experience extended beyond treatments into the relaxation room, the steam room and followed by a pool day. I absolutely recommend Alvadora spa for your next spa experience. read more

The Royal Palms is beautiful, and while the spa's amenities are nice (eucalyptus steam room, beautiful courtyard, etc.) I got a $50 manicure that was terrible. The color I selected was a little clumpy (maybe an old bottle) so the manicurist threw it out and just grabbed another color for me-- which I hate. I'm very particular about nail color-- all pinks are not the same, you know?! But she selected a sheer peach from the line that's more quick drying since we were already behind schedule when the first color failed. I decided to not say anything since I wasn't sure if she had another appointment after me- but 3 days after the manicure, they look seriously awful. Peeling at the cuticles and mysterious dark patches! I've had much better service at my trusty neighborhood nail shop where they only charge $25. Come for the ambience, not the actual beauty treatments, I guess!! read more

Alvadora Spa - 3 days after the Mediterranean Manicure. Pretty disappointed! - Day Spas Near Me - Phoenix, Arizona

I am hard to please. So when I saw the reviews of Alvadora after I made a massage reservation, I was scared it was going to be awful. Having had my appointment today, I was pleasantly surprised. From the valet to the check-out, it was an excellent experience. The valet was very efficient, and they directed me to the spa. The walkways to the spa from the valet are quite beautiful. I was there early and was able to take photos of the grounds without many people around. The entrance to Alvadora is tucked away and makes you feel like you are in a secret hacienda garden. So quaint and quiet. I was greeted as I entered and was quickly shown the layout, including the relaxation area, lockers, steam room and showers. Everything was very clean and orderly. The steam room smelled amazing and yes, it could use updated tile work, but people saying it's covered in mold is simply not accurate. There is some discoloration and a little mold in corners, but this is a steam room -- a room that is wet all day long. A little mold shouldn't be a surprise. My massage was fantastic. I've had a lot of massages and this one is definitely in the top five. The room was very large, clean and well-appointed. It had a gorgeous view of the mountains and the bed was very comfortable and adjustable. The massage therapist was very nice, asked what I wanted to focus on, and followed my direction to a tee. You also get access to the resort's pool; however, I did not use it, but from what I saw, it was a very nice and relaxing spot. Overall, for the price of just one spa service, you have access to a lot of amenities that you can use all day. Between that, the service and the quality of the massage, I would definitely go back to Alvadora. read more

Alvadora Spa - Entrance - Day Spas Near Me - Phoenix, Arizona

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Hated my manicure at this Spa. The manicurist did not know what she was doing and talk, and talk, and talk and was a complete idiot throughout the manicure which was a true nightmare. The results were a very mediocre manicure. Stay away, go elsewhere. Not worth the money. read more

My wife and I have been to Alvadora in the past; one of our favorite spas in the valley. Always an exceptional experience for both of us. However, this visit set the bar even higher - and I admit that I didn't think it was possible. I MUST acknowledge Dawn. Not exaggerating here - I have NEVER had such a peaceful and perfect massage like I had tonight. The ambiance - relaxing and peaceful. The pressure - perfect. Her friendliness - outstanding. Her disposition - warm and appreciated. Thank you Dawn and the Alvadora Spa for giving my wife and I such a perfect Saturday. We WILL be back; and I'll be asking for Dawn. read more

Amazing service and experience. Mariah was exceptional! The tranquility and ambiance is superb! 5 stars all around!!!

The environment is nice - charming older hotel (needs a face lift though - the exterior is getting pretty run down). However the massage was mediocre at best. Asked for shoulder and neck work, ended up with endless scalp massage (and it wasn't good scalp massage). A lot of rubbing, but very little actual massage or "kneading." They also force you to pay a $30 tip per masseuse. For what I received, I'd have paid $15, tops. Much better massages elsewhere - can't recommend this spot. read more