Trisha and Josh were FANTASTIC! I needed some a sewer cleaned and scoped in short order for a home inspection. They squeezed me in to meet my timeline, and were even early. Best of all, they were attentive to cleanliness and left the condition of the home is great shape. By the end, I had a video in hand, a clear sewer, and a very clean experience. I'm very happy to support the "small shops" in our neighborhood. I would recommend these guys to anyone. read more

Josh and Trish saved the day, they showed up quickly, scoped the line, and diagnosed the problem. We're saving their number for the next time a problem arises - they were easy to work with, responsive and speedy! read more

Trisha and Josh are both professional. Communication for scheduling and completing the work was great. We had them install a new clean-out in our front yard and hydro-jet the side sewer from our house to the City's main line. They provided us with photos and video of all their work for our records. They were prompt and left everything how it was. I'd highly recommend them for any side sewer repair, side sewer cleaning or general plumbing repair services. I would certainly use their services again. read more

Josh and Trisha like the other reviewer said has integrity. And they work very hard to do things the right way. Trisha returned my calls promptly after I left her a VM and explained to me why she could not do my gutter drainage issue at 12noon due to other emergency issues (more urgent work like SEWER) in the neighborhood -- rightly so and she did put her priority right. They showed up at my property and jet drain the drain pipe quickly and efficiently (tested all things and worked) and keep the place clean, All in all very please with their work and I sensed that Josh is a not BS guy from the phone conversation I had with him, which I like (I guess I like myself too because I am just like that) ----- it shows that he has character and take his work seriously and has pride in what he does. read more

My mother needed a clogged toilet repaired. We chose The Pipe Doctor because they were local to us and already had great reviews. Josh was at our door within minutes and fixed a problem that had been bugging our house for some time. Very very friendly people and I cannot recommend them highly enough. Thank you. read more

We want to add a bathroom to our basement and the first step was figuring out how to add a new side sewer. I had multiple companies out and got mostly expensive, confusing or incomplete bids for the work we wanted done. Once I met Tricia, everything changed. She was a thought partner right from the beginning, helping me think through the best way to add the sewer for the new bathroom and how to improve the existing lines. In the end we ended up lining our shared main sewer (with our neighbors) and replacing the original side sewer on our side, adding the new side sewer and replacing the main water line. Tricia was patient with all my questions, her team was efficient and careful and pleasant. The price was competitive and we are thrilled to have all new sewer lines! read more

I noticed water leaking from underneath the toilet whenever I used water in the house. To make things worse, I was leaving for a 2 week vacation the next day. After finding Pipe Doctor on Yelp, I contacted them. Trisha responded immediately, helped diagnose the issue from my description (sewage backup), gave me a quote for the fix, and offered to come out the next day. Josh and Trisha arrived promptly the next morning and hydro-jetted my sewer line to clear everything out. Upon further inspection, they noticed roots in one section of the pipe. They showed it to me on camera so I knew what they were talking about. It looked pretty bad. Josh told me that long term I'd need to replace the section of the pipe with the roots to prevent further backups. Less than a week after my vacation, I noticed a leak underneath the toilet again after doing laundry. I immediately contacted Josh and Trisha. They came out the next day, but were not able to replace the section of the pipe because the power lines to my house are underground, so they had to contact the city to find out where they were first. They hydro-jetted my line again so that I could at least use water in my house until the city got back to them. The day after, Josh had heard back from the city, called me while I was at work to tell me he'll be dropping by to do the replacement/installation, and took pictures of the before/after so I could see what was done. Josh and Trisha are simply amazing. They are honest people and reasonably priced. I hope I won't have to deal with anymore plumbing issues for the foreseeable future, but if I do, I know who I'd call. I would highly recommend them. read more

In January I discovered that my buried downspout drain lines were full of roots and in desperate need of replacing. Fun times with all of the rain we were having! Trisha saved the day. She answered my call, came out the next day to assess the work and a week later I had new drain lines. As a single woman I value working with people who I feel I can trust and that are patient with me and all my questions. Hiring contractors for projects like this can be an overwhelming experience but Trisha made the process easy and comfortable. For that I am grateful. If you are in need of drain or sewer work, don't hesitate to call Trisha. read more

Responded quickly to my call, came out a week later, and then didn't deliver a quote. Called a week later, and was told I'll have it that weekend. No go. Got the impression they're pretty busy or perhaps my $5-7k project wasn't big enough. Not sure, but no tolerance for no response. read more

We had the Pipe Doctor fix a sewer line that a previous contractor had screwed up - it went up hill and also had a 90-degree angle in it. It was constantly backing up. She fixed it and put in 2 45-degree angle pipes 1 foot apart and showed us what she did and explained the whole thing to us. When the crew was done, we couldn't even tell they had been there. They did a great job. I would recommend her to anyone who has a problem with a sewer line. read more

We had another contractor come out to clean our slow drain line, but then refused to complete the job they were brought in to do and still charged us, instead wanting to do a larger job that was over 10x the original quote. Josh and Tricia were great. They came out to inspect the situation, described the problem and gave me two options which were both much less costly than the first contractor. They completed the work over the weekend in the rain. If you are interested in honesty and choices, then you should call The Pipe Doctor! read more

I was satisfied that they did the work, however this was after my appointment was canceled twice. I am glad I wasn't in an emergency situation, or it would have been a nightmare. As it was- this is a word to the wise.... when hydro-jetting the homeowner should be aware that if there's a turn in their storm drains or a 90degree angle, they probably won't be able to fully jet out your drains and you will pay the full amount. I had a main flooded drain (from last year) that ran to the street, along with a small water spout drain coming down from our house that ran into the main drain. They were able to clear most of the portion from the house spout down to the main water drain, but not all the way, and not any part of the drain from the main drain to the street. My caveat for homeowners is this-- you will pay the entire amount (close to $500) for whatever they can hydro-jet... regardless if it's 3 feet or 30 feet.... so it was an expensive proposition for us to just clear the less than 10 feet from the house down spout almost all the way to the main drain, but not quite. I feel that home owners should be aware that they will be on the line for the full amount regardless of how far they can actually jet out. read more

We are so happy with the work that Trisha and her team did at our house in the Maple Leaf neighborhood and would highly recommend The Pipe Doctor for your plumbing needs. We smelled sewer under our deck and called her immediately. She was able to work us into they're busy schedule starting the day after we called. She was very responsive even answering my calls with questions off hours. She diagnosed my issue in a timely manner and was very professional and up front about the issue and how much it would cost to repair the damage. Having a sewer leak at your house can be a bit scary and yet at no time was I concerned after talking to Trisha that this issue would not be resolved. They finished when they said they would and put everything back as before so it looked as if they had not even been there. I cannot say enough positive things about the experience we had with Trisha and her team and would highly recommend them to anyone. read more

Our drains plugged up on a weekend night and they were on site first thing the next day. After one quick attempt to unplug our side sewer Josh knew exactly what and where the problem lay. One day later he had dug up the failed concrete pipe, replaced it with new, and unplugged the rest of it to keep us flowing. The next day it was inspected, fresh fill dirt added and the concrete slab above repaired. They are by far the most competent, hard working, and pleasant contractors I've ever met. read more

Called to have a pipe inspected. They were right on time with the appointment we set. No problems were detected. Josh went over what would be needed to further investigate but he also explained to me how I could do it myself and the tools I would need if I wanted to save money and do it myself. Easy to work with and honest. I would definitely recommend them. read more

Josh and Trisha were so responsive, thoughtful, and committed to finding what the problem might be to cause overflowing toilet, and another one with water coming up at the base. After diagnosis with hi-tech equipment the solution may be to do a bit of digging and some pipe replacement after the holidays. For now, things are working well enough to postpone. I appreciated them coming later in the evening and then back the next day. read more

OMG, this company rocks!!! I called a different company and was promised someone would be at my house between a certain time... long story short, they completely flaked on me. After waiting ALL day and it's a Sunday night, I call the Pipe Doctor and the amazing gal who answered asked what the problem was and when I explained it to her she quickly assessed the situation and told me how to resolve the issue. No charge, no gimmicks, no "emergency" fee...she was awesome and was SO helpful! I will never call another plumber than the Pipe Doctor! read more

The people at Pipe Doctor are outstanding human beings! I called late on a Sunday for a problem with my sewer pump. I was only available the next evening - late. They arrived and fixed it right away and at a very reasonable price. I don't usually leave reviews, but these guys deserve it. They will always be my first call when I need a plumber! Great people! read more

We had a puddle forming in our backyard that we suspected was due to a broken kitchen sewer pipe. Trisha and Josh came out, gave us a very reasonable quote (not the lowest, but definitely not the highest) for excavating down to the kitchen line and fixing it. Though they needed to reschedule with us because of another emergency, they arrived punctually on their second appointment and began excavating quickly, efficiently, and neatly. Unfortunately, it required a lot of digging before we were able to discover that the previous owners had hooked the kitchen sewer line to the dirt (I don't think there was any way to find this out except by digging it out)! But once the problem was diagnosed, Josh came up with a brilliantly creative and effective way for hooking the kitchen line back up to our actual sewer system with minimal disruption to our house (very little cutting into our wood panels and neatly following the back of the wall so we could still maximize our storage space). I don't think most plumbers would have come up with this solution or done nearly as good of a job so quickly. Their work was pristine. It's like a superpower how quickly and well they hooked pipes together. The price did increase because of this change (a very reasonable amount), and we had a slight miscommunication around that, but I was more than happy to pay because these guys are just awesome. Since coming to Seattle I've had a bunch of bad experiences with contractors. This is the exact opposite. These guys are the best. For what I paid, I feel like they went well above and beyond. For any service that they can provide, I don't see why you would go anywhere else. read more

What a wonderful experience I had today with Trisha and Josh. A little history, I found The Pipe Doctor through my local NextDoor community. We are a military family and have only lived here in Seattle for 6 months. We are renters in Seattle and have had plumbing issues since we moved into our very old house. The first issue we were told was due to a pump in our basement. The second issue we were told it was our fault and charged over $300 for a "clog." Now we are having issues again so we decided to hire our own plumber to really figure this out so if indeed it was another clog, we could just pay someone we trust rather than the guys our landlord sent out. Trisha was so gracious and sent me text messages with updates and scheduling. I loved that when we spoke on the phone, she listened and explained pricing and what they would be doing during the visit to our house. They were on time and very polite. It didn't take long before both Trisha and Josh came up and explained that we had a bigger issue and we needed to contact the City of Seattle and have our plumbing inspected. They were so honest and didn't ask me for anything and just pointed out that they wanted our family to have adequate and fair plumbing in our house. It means so much to me as a mother and as a military spouse to find honest, hardworking people when you have issues with a rental property. I cannot thank them enough for their time and hard work and honesty. I'm anxious to get this all fixed and taken care of for my family. I've learned that you have to really take things into your own hands as renters and we have protections in place for a reason. The other company who came out, Done Right Plumbing, didn't even take notice or explain the hazards to the plumbing in this rental. Instead they charged us and didn't fix the problem at hand. Basically the plumbing is not to code, as we expected. Funny how the Done Right Plumbers were sent from our landlord and they didn't find a thing, yet Trisha and Josh immediately found the issue at hand and led us to the real issue. Thank you Pipe Doctor and you have a long time customer and we will share your name to all of our military friends and also our Seattle neighbors! read more

I used the Pipe Dr to have my sewer line hydro jetted. The line was clogged up with roots and causing issues. Communication was easy, price was best I could find for the job. They showed up on time and were very pleasant. The job was done pretty quickly and they educated me as well. I would not hesitate to contact the Pipe Dr for future plumbing needs! read more

It's an amazing family business as they respond fast and schedule the hydro-jetting the next day after I contacted them. They are friendly and did the job professionally. Definitely will use them again in the future. read more

Trisha and Josh are wonderful to work with and extremely knowledgeable. They did a great job hydro-jetting our sewer line and make sure there were no other problems. We had a couple set backs and needed another scope video of the sewer line at last minute and they were able to get us in the very next day. They were extremely patience and very pleasant to work with. Will use them again for future projects. Highly recommended!!! read more

I did few quotes from different plumbing companies. They offer the best price and fast response. My kitchen drain was clogged at the further pipe area not the u pipe area. Josh is very kind and helpful and guide me through to solve the issue. I will recommend them for service. read more

We had some water and dirt unexpectedly come into the house through a drain. I called five plumbers with great reviews on Yelp. One didn't go through, one rang but had a full voicemail box, I left messages with two but still haven't heard back a week later. The Pipe Doctor though - they answered right away, explained what they thought the issue was, gave an estimate for price, and came out to fix it the same day. They were nice, professional, explained what was going on, and gave us some tips to avoid the problem happening again. We will definitely use them again. read more

Very responsive and high-quality work from Josh and Tricia. We had a leaky upstairs shower that was causing damage below. Tricia was able to schedule us in the next day, and Josh was methodical in his diagnosis. In the end, the leak was located and fixed. Josh was able to minimize the size of the hole he had to make to get to the plumbing. read more

Phenomenal service. We called Pipe Doctor in an emergency and they were able to come out to the house within a couple of hours to take a look and give an estimate. We had been told by one of the big companies that it would be an extensive job, requiring excavation of a large section of our yard because they couldn't pinpoint the location of the main line, and that it was possible after a day of digging that they would need to tear up the kitchen floor if they still couldn't find it. Trisha and Josh knocked on our neighbor's door and came back like 20 minutes later with the exact location and depth of the main line, and their quote was cheaper. More importantly, they were willing to do the work next day even though it was forecasted to rain and they were done by 5. They appreciated the absolute pain it was to be without water in our home, especially with a 9 month old, and they really came through for us. They answered many, many questions for us along the way and were always patient and professional. Trisha and Josh work hard and I'm really happy we found them. read more

I highly recommend Josh and Tricia for any plumbing or sewer issue/project that you may have. In brief, the sewer line to my 1923 craftsman-style home finally, but unexpectedly, failed (which caused a huge headache for me and my family as you can well imagine). On short notice, Josh/Tricia and their extremely hard-working crew came to rescue! they replaced my sewer line at a highly competitive price in short order; and they did so in a highly competent and professional manner (from start to finish) - and worked all through the weekend to get the job done. In fact, not only did they go out of their way to make the necessary repairs as expeditiously as possible, their crew went well beyond the scope of work by restoring my landscaping/stone pathway to "better than before" the big dig. Their extra care to leave the jobsite/my yard in pristine and re-landscaped condition was an unexpected bonus that I greatly appreciated. Thanks guys for all of your great work!! read more

If I could give them more stars I would. The first time I used the pipe doctor my bathroom sink was leaking. My husband and I called 5 plumbing companies. The pipe doctor was here in less then 30 minutes. All the other companies could not send a repair person for at least a week. Joshua and Trisha fixed the problem under 45 min and charged $60. labour and parts. Other companies charge a min of $150.00 for a service call. The second time I called pipe doctor early evening about 5:00pm. They arrived just after 12:00 pm the following day. They would have come in the morning but the tenant wasn't home until noon to let them in. The hot water tank was repaired quickly at a very fair price. My husband and I own four rentals and have never worked with better plumbers. Calls are returned quickly, service calls are prompt, prices are fair, overall excellent service by a family owned business. read more