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    The Plumber

    4.7 (43 reviews)
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    Services - The Plumber

    Plumbing inspection

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    First the good: Austin came out as soon as we called and installed a tankless water heater. He did a very professional job and was knowledgeable about every facet of the install. We're very pleased. The not so good: Austin said that So. Cal Gas had a rebate on the tankless and promised he would submit all necessary paperwork. The rebate check should arrive in about six weeks. That was Aug. 2, 2021 and now October, no rebate. Repeated attempts to contact Austin have had no results. So, if you want a rebate on a tankless install, do the application yourself.

    Brand new jumbo tankless water heater

    Our 18 year old tankless water heater started working poorly so I sent them an inquiry through Yelp. They got back to me immediately and sent a technician the next day to de-scale and troubleshoot the water heater. As it turned out, the water heater was past its useful life cycle. They were able to install a new more capable unit for us the very next morning and they credited the cost of the initial troubleshooting/descaling to the new install. We also had them install a new kitchen faucet as well. Bobby the technician was great, highly capable, and very professional. We are very pleased with the service we received from The Plumber and highly recommend them!

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    4 years ago

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    4 years ago

    Austin and his assistant were both incredibly respectful, competent, responsive, professional, and trustworthy. Highly recommend.

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    7 years ago

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    5 years ago

    Austin was very professional, courteous and respectful. He knows his craft and would gladly use his services again.

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    6 years ago

    He came and replaced our hot water heater the day he was called. Couldn't have been more grateful and happy with his promptness and service.

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    Page 1 of 2

    Ask the Community - The Plumber

    Review Highlights - The Plumber

    Austin was not only was super quick to respond but was super efficient and let me know what can prevent the clogs.

    Mentioned in 32 reviews

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    Justin Jackson's Plumbing Services

    Justin Jackson's Plumbing Services

    4.8
    (187 reviews)

    We cannot recommend Justin Plumbing highly enough!…read more After our main water line burst, we were without water for 36 hours. We initially called another plumbing company that came out, charged us for the visit, couldn't locate the leak, and told us we'd need to hire a separate leak detection company before they could even begin repairs. Then we called Justin Plumbing, and the experience was completely different. Their consultation was free, and Justin and his crew found the leak almost immediately. They clearly explained the problem, walked us through all of our repair options, and showed us exactly what needed to be done. The repair was extensive, requiring concrete to be cut and removed before fixing the broken main water line, but they handled everything efficiently and professionally. To top it off, their quote was nearly half the price of the first company, and they completed the work much faster than we expected. Throughout the entire process, Justin and his team were honest, knowledgeable, responsive, and incredibly professional. It's rare to find a company that combines fair pricing, excellent communication, and quality workmanship so well. If you're looking for a trustworthy plumber, Justin Plumbing is the company to call. We are so grateful for their outstanding service and would recommend them without hesitation!

    Justin Jackson's plumbing company helped us out tremendously. We had called two other plumbers who…read moredidn't show and he was our last hope. We called him at the end of the business day and they showed up within thirty minutes. They were reliable and handled our plumbing issue with ease. Good people and trustworthy. Thank you so much for helping us out and for being someone we could count on!

    Folkrod Plumbing

    Folkrod Plumbing

    3.8
    (10 reviews)

    It's taken 3+ yrs to reach a calm enough mindset to write this review. If possible, even after all…read morethis time, I would give ZERO stars. At the insistence of my business partner, we hired Dan (owner of the defunct Folkrod, now called Agape Plumbing), to do ALL new plumbing on a full remodel of my ranch home. Dan was pleasant enough at first, but his personal issues quickly began interfering with his ability to arrive on time, be at the job when he said he would, or complete quality workmanship. When he was on the job, his frenetic work approach made it difficult for other sub-contractors to work around. Early on, I wanted to replace him, but my business partner who knew him personally, insisted otherwise. For me, the final straw (after arriving 3+ hrs late again) was the rush job Dan did so he could take off on a weekend Vegas trip. His conversation that Friday afternoon was more focused on the gambling he planned to do, than on his careful attention to finishing the basic plumbing work he'd promised to complete several weeks earlier. The contractor and my business partner were out of town already, so I was alone when I decided it might be wise to drive over after Dan left for Vegas and check out the construction site. To my horror, I discovered a disastrous mess which, had it not been discovered w/in a few hours, would have resulted in my well pump burning up; a very costly expense. Because of Dan's rush to turn the well pump back on, ALL the existing plumbing (going from the well to new interior plumbing), burst under the sudden water pressure. My 2,500 gal. water storage tank was empty and the pump was working beyond it's limit trying to pull water up from the well into the constantly emptying tank. The house foundation, the 50' long driveway and much of the exterior grounds were flooded with water! It goes without saying, I fired Dan on the spot. Fortunately, I was also able to quickly find an excellent, very reliable company (Zeek's Plumbing) to come out after hours and start repairing this fiasco as well as several additional problems which surfaced from Dan's irresponsible work. It's been 3+ yrs since I endured this horrible incident with Folkrod/Agape Plumbing. Ever since, I've used and refer to anyone wanting efficient, honest, reasonable AND reliable plumbing work done, to Zeek's Plumbing!

    I called Folkrod plumbing to come clear a backed up pipe in my home. Dan Horn (one of the owners…read moreof Folkrod Plumbing) came out and installed a new clean-out and completely snaked out my pipes. They had not been professionally cleaned in many years and he patiently cleared them completely. He was on time, courteous, efficient and very professional. The cost was very reasonable for all the work he had to do. I highly recommend Folkrob plumbing and Dan Horn for your plumbing needs. I had called another plumbing company two days before who overcharged and the drains clogged up after they left (see my review of Sargents plumbing beware).

    Five Cities Plumbing

    Five Cities Plumbing

    3.7
    (24 reviews)

    Called Chad in a complete panic. He calmed my stress and assured me he would have someone here the…read morefollowing morning. Got a call the first thing the following day that a tech was loading his truck and would be on his way. What a relief. Would recommend them without a doubt. HUGE thanks to Melissa, Torrey and Chad.

    They replaced a faulty bathtub mixer cartridge on Jan 14, which began leaking excessively on…read moreSaturday Feb 21. Couldn't reach them all weekend. Spoke with them Monday morning, kept saying they were sending someone out, then delayed multiple times and never came, said Tuesday first thing... again, they never came. Then I received a hostile phone call from the owner accusing me of trying to get free work, refusing to pay, and pissing him off with multiple phone calls. I have no idea how he arrived at that conclusion when I simply asked if they would guarantee their prior work (which was paid promptly on the day of service btw). Meanwhile my bathtub has been hemorrhaging probably hundreds of gallons over 3 days. They finally arrived on Tuesday around 11, pushed past me at my own front door and began demanding payment immediately before performing any work. I asked him to communicate with the home owner (who I had standing by on the phone), which he refused to do, then left abruptly hurling profanity, yelling insults, and driving excessively fast down the culdesac. My Ring camera captured it all. I can't believe the level of abuse and completely unjustified rage and unprofessional conduct. I'll be uploading to youtube. I'm legitimately concerned about the mental health and anger management issues of the owner, I think his name is Chad. Anyway, save yourself the expense, aggression, and wasted time... choose literally any other plumber besides these guys. I can't imagine anyone handling this situation any worse than they did. Not only is my issue not fixed, I'm actually kind of rattled by the unhinged way the little guy raged out for no apparent reason.

    Mr. Rooter Plumbing of The Central Coast

    Mr. Rooter Plumbing of The Central Coast

    3.9
    (14 reviews)

    11-19 -25 my bathroom , the tub and the sink was rooted out by Mr Rooter. The waste lines were…read morecleared which I normally have done every three years. On 2-9-26 Mr rooter came out again to root out the washing machine waste line and fix a leaking fitting associated with the washing machine waste lines. Mr Rooter then went to the bathroom that was rooted on 11-19-25 and did it again. which Obviously was not needed. I was billed twice . I called the office at Mr Rooter asking for an adjustment on the billand was told Norman Solis the owner would call back. I have asked twice and twice told Norman would call, As of today 2-17-26 Have not heard a word from Norman. I WILL NEVER USE MR ROOTER AGAIN. BE WARY THE BUSINESS IS NOT HONEST

    I would give Gabriel ten stars if I could. My whole bathroom was backed up and my septic system was…read morefull. I sent Roto Rooter a text and the called me within two minutes. Gabriel came out within 15 minutes and diagnosed the issue. My septic tank needed pumping out, so Gabriel said he would make arrangement for the pumper to come out on Monday (this happened on Saturday). About an hour or so after Gabriel left, he called and said he was on his way back with a pumper truck. Everything is working good and it was all completed in less than eight hours. Because Gabriel was so nice, polite and upfront about what was going, Roto Rooter now has my business and I will recommend them to everyone. Thank you Gabriel, you are not just a plumber, your our angel. Dave and Karen Bender

    The Plumber - plumbing - Updated July 2026

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