My washing machine was giving me troubles so I reached out. I cannot say enough nice things about how much I appreciate the time and honesty they gave me. I trust them implicitly and will continue to use them for any appliance need, and refer them to anyone who asks. read more

Patrick and Carries, were great. Very patient and helpful. They came to the house to evaluate the problem. They found out what it was, so problem resolved. If I have another challenge in the future, ideally, they would be the folks I'd hope to work with again. read more

Took my call late in the day Friday and set up appointment for Sat morning to replace my water heater. You won't find friendlier service or a better price. Patrick and Carrie are a great team. read more

This is the second time I have had this company out to fix my appliances. Washer-the first time and dryer - the second time. The dryer unfortunately was not able to be fixed without a huge expense, and it was recommended that it was best I get a new dryer. Both times that they have been out, I felt that they were honest and they did not over charge. Very reasonable! read more

Prompt, responsive, good value. They weren't able to fix my dryer, but they offered to install a new one at no cost. Much appreciated

Tenant calls me at 6pm, says SoCal Gas has red tagged all the gas appliances. Call, leave a msg, not expecting a callback until morning. Get a callback within the hour and they able to get out there the next day. Determine the problem is with the stove and fix it within 2 days, right before Christmas. Thanks for all the hard work. read more

From the moment I called and spoke to Carrie, I was treated well. She asked questions, gave me information and was able to send her husband on Monday. ( I called on a Saturday). Patrick was patient, kind and honest. My dryer wasn't worth fixing in this rare situation at least to me. Even when he knew I wasn't going to fix it, he remained professional and respectful. I've been taken advantage of with service tech, construction companies, etc. It was a pleasant surprise to find such an outstanding & truly honest company. I have a plumbing project coming up and I cannot wait to use them. read more

Patrick replaced our hot water heater the same day he came out. He also installed a circulating pump so we don't have to wait for hot water in our master bath. His price was less than the other bids. I recommend this business. read more

My dryer stopped working, I called Patrick's repair service, and got an appointment for Friday between 1pm and 3pm. I waited until 3:15 pm, and no response, I then called a few times and still no answer after leaving a message. I didn't receive any calls say that they were running late, or there was an emergency, nothing at all. I called back and left them a message to cancel my appointment, that I would get someone else, which I did, and that person was very prompt, and did an outstanding job. I would not recommend Patrick and Carrie Appliance repair to no one. read more

Had a dishwasher issue. At first they were reluctant because they don't repair dishwashers anymore. That's fair. But for some reason Patrick motivates himself to pay me a visit on a Saturday. Service man was on time and very professional. Diagnosis was spot on. A stuck floating making the unit inoperable. Repair was completed in less than an hour and we're back in business. This is a rental property for me in Pismo Beach. My tenants are happy and so am I. What I really like is that I was able to pay via PayPal but they offered several pay options. I received my invoice via email which is also outstanding. I'm a business owner living in the Central Valley, operating a business in SoCal, and also own rent property on the central coast. For a business man like me they enable everything to come together by just a few phone calls. Support local and small business. It makes a huge difference and Patrick's Appliance has it together. read more

Overpriced, had someone else doing the job he was supposed too and we still have plumbing issues. We will never use them again, very unprofessional read more

I had a confirmed appointment after talking to the office manager. I even got an email from them confirming date and night. Off to an impressive start. Then no one showed up that morning or called me. Sent emails and called but no one answered or responded to me. Then I get a call from a totally random plumber telling me that Patrick referred him to me since they were too busy. What?! That is one of my biggest pet peeves when people don't just give me the common decency to just call or text or email and just simply tell me they can't make the appointment or they are too busy for the job. Do not recommend based on this level of service and then farming out my name to some random plumber. read more

I thought this would be a great company because of the reviews but after dealing with them, I think not. We originally scheduled to be seen between 2-4 on a Tuesday. We waited until 430 and finally had to get back to work. I got a voicemail around 515 letting me know they were on their way. I didn't get the message until I got home around 545 and called them back immediately. I was told they came by at 530 and that nobody was home. At this point I had explained that our appointment was form 2-4 and that nobody had shown or called to let me they would be late. They asked if we could reschedule and I did against my gut feeling. They were on time the following day which made me feel a little better. My father in law who is 70 had tried to see if this was something he could fix so the dryer was pulled out and easy to get to. The man who came was there a total of 15 minutes replaced a sensor and told my father in law he could put the dryer back together since he had taken it apart and left without leaving an invoice. I got the email today for $128...I was floored. In hind sight I wish I had gone with my gut and called Tuffy's Appliance. The gentleman I spoke to was very informative and friendly. They had quoted me $60 for the first 30 minutes and let me know that generally easy fixes are able to be handled in that time. Something big that needed to be special ordered would be more but that they would let me know before ordering. Yes my dryer is working now but the customer service is sorely lacking at this company. and to have to put your dryer back together and in place after a repair man leaves is unacceptable especially after being charged $128. read more

Exhorbitant pricing. Unwilling to work with us to correct a toilet problem. Can't recommend. read more

They list refrigerator repair on their list, but when you ask them for a quote they reply "we don't offer this service." I was disappointed when I read someone else had their refrigerator serviced with this company, so maybe they meant something else? Because as of right now, it seems they don't offer refrigerator repair even though it's listed. read more

Patrick and Carrie were very responsive to our request and resolved our broken washer pretty quickly. They were fair priced and efficient with their services. read more

TERRIBLE Saw this company was rated well on yelp and normally have had good success with yelp. Called to schedule an appointment on Tuesday to install a washer dryer unit at our house that was bungled up by a delivery service and thought I would be receiving premium service . The lady that answered the phone mentioned that they would be happy to come out on Thursday between 12-2pm to install the washer and dryer. I mentioned these were brand new units and I didn't care so much about the price just as long as it was done professionally and the work was quality. She said not a problem. Thursday rolls around now past 2pm. No follow up call to say they were running late or what happened. Meanwhile i'm not at home and texting my wife.... "have they shown up yet?" 4pm rolls around and they show up at my door a man and a woman. My wife says hello and the 1st thing they ask her in an odd manner. " Are you over 18"? My wife scans their name tag / uniform and pick up that this must be the installation service guys and says "uh yes". ((((( just curious if "hello my name is Patrick from Patricks appliance and installation I had an appointment today to work on a washer and dryer. " might have been a better introduction .))))) My wife is 33 by the way. So pretty much they show to say that they cannot do the work because they are short a guy to help , apologized and left. ????????? So meanwhile I pull up and pass them in my car in the way in the driveway and tell them that I haven't been that impressed with the service. "you showed up just to tell us that you couldn't do the work????. No phone call letting us know your late , and now to tell us you're leaving and will be back Saturday? What type of service is this? He apologizes, mentions that he has a bad back and apologizes about the no call and doesn't know what happened. Although I have a feeling it's just a man and a woman operation sitting next to each other in the van so not sure how they "didn't know - no one gave me a call or what happened. I went on to say that I could have called a competitor and been done by now!!! This did not reflect accuracy with reviews on yelp. SO GET THIS .... Patrick then begins to say that he completely understands if I need to write a bad review as honestly they have so much business and are so busy right now. Well Patrick, because you are so busy right now.... as requested.... here is your bad review. In closing .... walked in the door to the house and the smell of CIGARETTE SMOKE hit my face just as they left. UGH.. read more

Do yourself a favor and keep looking. These two are not professional, not on time, and really just strange when they finally show up. Not sure who is writing those glowing reviews, but the one star reviews are way more accurate and explain my experience also. Stick with Idlers Appliances in Arroyo Grande. read more

My refrigerator decided to up and quit on me. I was scrambling to find an appliance repair before all my perishables went bad. I found Patrick and Carries plumbing and appliance repair on google. Super friendly service on the phone and same day diagnostic visit. They were COVID sensitive, informative and courteous. All in all, a great experience. Would use them again. read more

Patrick and Carrie are a fantastic team and I would recommend them to any one of my friends, family, or business colleagues. My 1980's Kenmore washer that I bought refurbished 9yrs ago started to leak and I was worried it was game over for that beast and that I'd finally have to get a new washer. I have been avoiding getting a new unit like the plague as new machines are pretty much all cheap/made with plastic or inferior plastic/start to breakdown after a year/smell/etc. Patrick and Carrie took the cover off the machine, ran it, and checked for leaks. Naturally it didn't want to leak while they were over, but (long story short) it ended up just needing some good ol' WD40 to loosen up the springs that help the tub move around when washing. The cost was very fair and I don't have to get a new washer. Yay! read more

My dryer belt broke on my dryer on a Saturday! I called several companies in the San Luis Obispo area with no one having the part in stock, they advised having to either order or send someone out. My last call was to Patrick & Carrie's Plumbing. They had a all the parts in stock and were extremely helpful, honest and kind. They helped troubleshoot and I was able to get everything I needed the same day! It is very rare to find a company that cares and showed professionalism and kindness! I would highly recommend. Karen Los Osos read more

These two are the best! They came out to our home twice. Gave us their honest opinion of our situation and tried to find the best solution to solve our plumbing needs. They also did not charge for the visits and came out right away. We did not end up using them for our projects but they sure tried to come up with some solutions. First rate people and business. Highly recommend them! read more

I recently had my water softner go out so i gave patick and carries plumbing and appliance repair a call and they were extremely professional, very curtious, and extremely knowledgeable in their field. They had my old one out and a new softner installed within an hour. I was verry impressed especially for such a great cost ..knowing these can be hard to repair and expensive! I would highly recommend patrick and carrie if you have any plumbing or appliance issues. Best around! read more

Patrick And Carries - Newly installed water softner. - Appliances & Repair Near Me

Patrick and Carrie were great. Good response and friendly service.

Patrick and Carrie came out on time and of course the problem I was having would not occur. Patrick did a thorough check of the oven as Carrie was doing the research over the internet. As they finished I asked what I owed and they said there was no cost. I will be calling them again. read more

Thank you Patrick and Carrie for being responsive and helpful with my water heater issues. You are simply the best. God bless you both.

Very disappointed in this company. Been dealing with them almost 4 days now. They did not show up for the service call. They stated they had no idea that we were located in Santa Maria and they did not service that area. But my initial request through Yelp asked for property ZIP Code which I provided. I would not recommend this company. I did not receive an apology from them they just didn't bother to show up to the appointment. I had to call them and ask them where they were. I love to support mom-and-pop businesses but this is not one to support. read more

I'm so glad I found someone reliable to help me with home repairs! They helped me with installing an ice maker in my freezer that I bought second hand. Patrick fixed my disposal and figured out what was wrong with my stove also. His wife answers the phone and comes along to help sometimes too. My cats like them too. One of them rubbed against Patrick's legs while he was working! He even took time to pet my kitties when he was finished. Very reasonable price and quick service! Thank you Patrick and Carrie! read more

For about 5 years, I have used Patrick and Carrie for my rental units and for my own home . Patrick can repair plumbing issues and appliances. Appointments are usually the next day and Patrick has responded the same day I call. They are fair and quick to respond. No complaints here! read more

Wow. Excellent service and response. I came home from vacation To find out that my kitchen was flooded in my basement and garage was flooded. Patrick's plumbing came out the next day or first thing in the morning repaired the leak and got My water turned on again. I highly recommend Patrick's plumbing for their professionalism response time and thoroughness. read more

Big thanks to Patrick for coming over and taking a look at my malfunctioning clothes washer on the same day I called. A&E Factory Service had already looked at it but completely misdiagnosed the problem. The machine is toast and needs replacement. Since he couldn't fix it, Patrick didn't charge me anything! Very much appreciated. read more

Patrick and his wife are awesome! came out within a half hour of me calling them this morning! Had the part we needed and everything. My dryer wasnt tumbling anymore and had a broken belt.... and with 4 kids we do a lot of laundry i couldnt be without my dryer for long. Thanks to them we are back in business and finishing lots of baby/kids laundry! read more

Called to have washer/dryer unit repaired and they didn't make it over the first day they scheduled. No call back so I called to find out when the repair could be done and was told Monday. I called Monday AM to confirm and, the office person sounded less than enthusiastic but confirmed. I called again the same day at 4:00 pm since I had not heard and surprise, they do not want to work on this type of combo machine. Thanks for letting me know....NOT! This company failed to keep me informed and then, neglected to tell me they didn't want the job until I called them. It's surprising that a business without customer service can even stay open. read more

I had my 40 ft trailer at pismo coast village , I have a residential fridge , first couple people I called said no, called Patrick , said I'll come look at it . I asked how much he said nothing , to come look . He immediately diagnosed motor for fan was out, and went straight to work . Definitely would recommend, no one likes repairs , but extremely knowledgeable and hard worker. read more

Left a voicemail roughly a week ago & never heard back. Not sure Id try again. Closed due to Covid???

We're so glad we found Patrick's Appliance! We have 6 kids and our dryer went out. After calling numerous appliance services and being told it would take weeks, Patrick's Appliance came out right away - the same day. They are reasonably priced and saved the day! read more

In a matter of moments they had both issues diagnosed and fixed them both. They were responsive, courteous, professional and neat. Very knowledgeable. We would definitely use them again. read more

Great Service - Reliable and Flexible scheduling of service appointments. Had everything needed to make a quick repair to our dryer in one visit. I love supporting local independent businesses! Patrick's Appliance is a perfect example of why! Thank you so much! read more

Wow! Super nice and very polite and helpful service. Came out the day we called and worked to help fix our stovetop problem. Highly recommend for any home maintenance issue you may be having. read more

We are so blessed to have Patrick's Appliance in the Five Cities area. These days trying to find an honest company that won't take advantage of you is getting harder to find. My dryer wasn't drying the clothes & after trouble shooting it on the Internet, I called Patrick. He came out, turned my dryer on, checking the outside venting & it wasn't blowing through much at all. He took the vent hose off & it was blowing from my dryer. He told me about a dryer vent system that I could pick up at Miner's (which I did for $16.99) he didn't charge me anything. Thank you Patrick for being one of the HONEST, GOOD GUYS! read more