Is this the best lounge for business/first class? Far from it. But is it a decent lounge for pre-flight? Yes. The food that was available was pretty good - 3.5/5. The missing 1.5 is for a smaller selection than most premium lounges. Their miso braised pork was stand-out and their lilikoi cheesecake bar was delicious. Most of their produce/fruit offerings were local and fresh - can't say that about every lounge I've been to. Staff were continually refilling the stations. Drink selection is quite bare - 1 hard seltzer and 2 beers, a few different wines (I didn't check). No spirits, which other self-serve lounges even have. They make it a point to tell you that everything is self-service, including bussing your own plates and dishes. As such, some guests still leave their dishes and trash behind and it really doesn't seem like anyone is paying attention, so tables can stay full for a while. There are very limited big/full tables with outlets nearby, so I ended up bussing someone else's dishes myself to use the table for our party. Everything seemed clean, including bathrooms. Someone is also regularly cleaning it. Wifi wasn't strong enough for me to download anything off Netflix, which was strange, but maybe it was just me. All in all, this would be a 3.5/5 lounge experience, but still glad to have it. read more

Truly awful customer service, particularly from Fay. Lounge was not properly stocked. Overall a dismal experience.

This is a small lounge located in Terminal 1 on the 3rd level. There are adequate food and drink options that are self service. No full bar available, but there are a couple of wine and beer choices. I especially enjoyed the make your own salad/ poke bowl bar. Clean restrooms are located in the rear. No showers. Airport shuttle service is located directly outside the lounge entrance making it convenient to travel to the other terminals with ease. read more

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It is part of Hawaii airline for bussiness, first classes and loyalty programa. They no longer accept Priority Pass program. The lounge is small but clean, comfortable and well stocked. We were flying out on a Tuesday red-eye flight so it is not packed. Free wifi Plenty seatings and charging stations Clean bathroom (no shower though) Food: rice with miso-braised pork, soups (chicken gumbo or tomato basil), salad bars a, pancake station with blue berry and strawberries, and a poke bar (c'mon even poke bar!) Drinks: coffee machine, hot chocolate, soft drinks, tea, wine and beers. Poke bar is very fresh, with tuna, dry seaweeds, green and white onion and several dressing (ginger shoyu, Hawaiian spicy, etc.) Staff is constantly cleaning and replenish items. Staff also contacted transport for older passengers. Hope I can get to use this lounge again in future. read more

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Update on The plumeria lounge looks like they added new items from the last time I was there . Now there's a poke bar you can add your on ingredients. Of course one hot dish today it was sweet sour pork it was pretty good . My favorite automatic pancake machine I've been to several lounges and pretty much they all have this machine and it's actually the best pancake I ever had lol read more

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Crowded, old, with limited food options. Definitely something to pass up on. You get assigned seats and sometimes put on a waitlist when the lounge is at capacity. The comfy seats are reserved for international first class passengers only. It's also self service. And nothing can go out of the lounge. The staff is definitely trying their best to manage this mess... but they can only do so much when the place is so poorly designed. read more

The Plumeria Lounge - Airport Lounges Near Me - Honolulu, Hawaii

The aloha comes in waves at this lounge at HNL close to the A Gates. I had a relatively long layover to Asia, and as either a Platinum member traveling internationally or traveling business/first you have access to this lounge. Breakfast - pancake maker and also can get fruit and cereal. The pancakes were excellent, put some fruit and the coconut syrup on them for an awesome combo! Lunch - poke bowl and salad bar with the freshest ingredients as well as some hot food and soup. The local produce also allows you to have an awesome salad and try out that papaya dressing! I wasn't too keen on their hot food offerings but there's so much other selection you'll still get your fill without it! Beer and wine available along with soda and coffee. The employees are just like your Ohana, so so helpful and kind, makes any stopover feel like a little holiday. The lounge environment is casual, nothing fancy but tables and chairs and a few TVs. The aloha is everywhere though which is the best! read more

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Okay, I was able to come here because I upgraded my seat for my flight home. This time, it wasn't crowded at all! I could actually sit anywhere I wanted except the very front area which was reserved. Grabbed a counter seat, and then went to see what they had. Me: Eh, you pouring? He: Yes bruddah, you like? Me: We should just take the bottle, where you sitting? He: Chee Ho! We'd get kicked out! Local guy was funny! The wine wasn't bad. At the buffet, I grabbed some of the sweet and sour spareribs and some mixed berries. I also took the lilikoi cheesecake and a chocolate cookie. The spareribs were boneless and really good! I liked the cheesecake. I felt the cookie was a little dry but drinking the red wine with it was good! The staff was really friendly. I think when it's not busy, it's a pleasant experience. But when it's busy, like my first time, it's not so great. Mahalo Hawaiian! read more

Located on the third floor up the escalators. Check at the front desk.. and have your way at hot food, salads, seared fish... deserts. Pancake maker. And drinks- coffee, tea, soda, beer & wine. Self service for meals. Casual lounge area. read more

The Plumeria Lounge - Beer - Airport Lounges Near Me - Honolulu, Hawaii

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I finally got to experience an airport lounge using a pass I got from my Alaska airlines card. I'm still super confused on how this works, cause the lounge is listed on the Alaska website but the lounge normally gets a pass and not the code that the credit card site provided. But either way, I got in before an early morning flight so it was nice and empty. I wasn't sure if anything would be available since it was so early, but I was happily surprised - got fresh fruit and coconut and maple syrup over pancakes, local honey and granola topped with sweet fruit, fried rice and scrambled eggs, cereal bowls, and a few espresso cups. Didn't get to try the alcohol cause it was a work trip, but was impressed with the options! Bathrooms were large and clean, and overall a wonderful place to visit before going on a Hawaiian airlines flight. read more

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Probably one of the worst lounges I've been in. My favorite part was the attendant telling me I needed to go back to the premier lounge that told me to go to this, the plumeria lounge. The seats are all uncomfortable. The air conditioning seems to be non existent and the food is very lacking. The Alaska air lounges are so much better than this. I can't say I'll ever waste my steps coming here again. Oh service doesn't exist in this lounge either, it's completely self service. One of the sinks in the women's restroom is clogged and not functioning and there's water everywhere on the floor. read more

This is Hawaiian airlines hub. And this lounge is small, over crowded, old and worn. I was surprised. The food selection is poor. I wonder why anyone would pay to get In , but perhaps that's why it's crowded. The wi fi connection requires a series of hyphens and letters, making it super sensitive and just about impossible to use. Forget it, I'll just use cell data Do they not pay for a/c in here? Hot , stuffy with a few ceiling fans As far as first class lounges go, this is the saddest I've ever experienced. read more

The Plumeria Lounge - This is the look of sadness upon buying a first class ticket and experiencing this lounge - Airport Lounges Near Me - Honolulu, Hawaii

It's always nice to have lounge access at the airport, but the Plumeria Lounge is only a couple steps up from sitting at a gate. The atmosphere is similarly bland and busy, but it's probably worth a stop if you have some time to kill and want something to eat or drink. I hung out there with my friend Nick L. and had a Diet Coke from the soda fountain, passing on the beer and wine, which were readily available. There was food too, though not a huge selection. I saw some miso pork in a warming tray and a poke bar that did not inspire confidence. The time passed easily enough, and it was better than sitting at our gate the whole time. If you want more than that, though, you're unlikely to be impressed by the Plumeria Lounge. read more

Food: 4* Service: 3* Ambiance: 3* This is a basic club. I can't wait for the new one to emerge now that Alaska and Hawaiian merged. This is an ok lounge that does the job, it just basic. The food options were good and they even have poke, which was a nice surprise. Not a bad lounge, just out of the way and a little basic. read more

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Lounge opens exactly at 6:30 a.m. check in is fast by showing your boarding pass. If status to enter lounge is not on your pass then show your Premier card. Sit anywhere that is not reserved. Good if you haven't had anything to eat before arriving at the airport. It's like a continental breakfast with some snacks. Passengers help bus their own tables. Thankyou Doc for gifting me this card so I can get a bite to eat and not twirling my thumbs for rescheduled flight 4+ hours later. read more

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No waitlist to join this morning! Quick restroom stop, Yeti fill-up of water. Quick bite to eat, good place to meet friends before heading out for your flight! Don't forget to ask for your Cup Noodle. Remember to join the waitlist during peak travel time. Safe travels! https://www.waitlist.me/w/theplumerialounge read more

The Plumeria Lounge - Cup Noodle - Airport Lounges Near Me - Honolulu, Hawaii

The perks of having the Priority Pass allows you access into certain airport lounges all of the country and the Plumeria Lounge is one of them! Most times that I have traveled, there wasn't a wait but when it gets very busy, there is a wait list after you check in with the employee at the check-in counter. The employees are always so welcoming and friendly sharing the aloha spirit greeting you when you enter and when leave. When you check in, you show your priority pass card which they scan and they check your ID and boarding pass. The have tables and chairs, bar style seating, and well as lounge chairs with coffee tables available for seating. Most times there is either a sandwich, sliders, and they also have had yakisoba noodles and teriyaki chicken. They always have fruit snacks, bags of pretzels, taro chips (fav), mele macs (fav), and mini chocolate chip cookies available in jars. They also have soft drinks, a machine for ice and water, coffee and cappuccino, ice tea in 4 flavors, wine, beer, and seltzers. Today for food, they had pork sliders with plain and taro rolls, milestone soup, and assorted veggies with ranch dressing. The food was not bad and a great snack before your plane ride. They do also offer wifi and have restrooms for use inside. We enjoy coming to the lounge to relax before our flight and will definitely return. read more

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Located on the upstais floor by the Wiki Wiki shuttle, the Plumeria lounge serves as a serviceable spot to rest before your flight. Although it can get a little crowded in the early afternoon as this this is the only Priority Pass lounge in HNL, the service is great and they do have some snacks and beer and wine available. All service is self service and you are asked to clean up for yourself. Beer and wine are available as well as self service coffee and cappuccinos. A highlight after 10am is the Poi rolls and hot Kahlua Pork. Power outlets are not at all spots, and primarily against the wall by the elevated seats. read more

The Plumeria Lounge - Poi rolls with kahlua pork - Airport Lounges Near Me - Honolulu, Hawaii

The Plumeria lounge is a clean comfortable place to park it and grab a bite and a drink before a flight - no frills, it's self service, but the food was decent and beer, wine and hard seltzer are chilled and available. As an Alaska lounge member I appreciate being able to take advantage of the space. If I had paid for single entry I might feel differently. read more

The Plumeria Lounge - The lounge - Airport Lounges Near Me - Honolulu, Hawaii

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What a wonderful privilege to be able to spend time at The Plumeria Lounge. We were welcomed warmly with an Aloha and a smile. Seats are comfortable. Employees are very conscientious in keeping the Lounge clean and well stocked. Nice selection of breakfast and lunch offerings, and lots of options for drinks, including wine and beer and hard seltzer. The Plumeria Lounge is a great place to relax while you await your time of departure. Free WiFi is available with many power stations and working counters. read more

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Pretty basic lounge to kill some time before the flight. Not so many options available for the food and drinks. The service was friendly and the wait staff seemed working hard to make the place clean and tidy. FYI. This lounge is no longer accepting priority pass. read more

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We visited the Plumeria Lounge on a Tuesday morning at about 11:15 am. There was no line and we were lucky enough to check in and be seated immediately. The lounge was crowded, but everyone seemed to be comfortable and happy. The standard food and drink options were available to include, hot soups, kalua pork sliders, coleslaw, mixed veggies tray, Tillamook cheese, milk, orange juice, soft drinks, beer and wine. I'm thankful for any complimentary food and drink I can get, especially with the soaring cost of airport food these days. The lounge gives you a place of refuge before you head out to the busy and noisy airport gates. The Hawaiian Airlines staff here were welcoming and friendly and kept the lounge running smoothly. Overall I enjoyed my visit today and I hope that Hawaiian Airlines will someday expand the lounge size in the future to accommodate the growing number of passengers who access the lounge. Mahalo! read more

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Nice comfortable venue for those able eligible to come in, you have to be a hawaiian airlines member with this level of perks. Simple food choices, small kind snacks, cut fruit, assorted danishes, a 10 choice coffee machine, chilled wine and fountain soda. Even had hard boiled eggs and cold cereal. All slightly more than just snacks but not even a continental breakfast you'll find in a hotel. No hot food and sadly almost impressed. Service was fine though there was a short line to come in as a couple in front had trouble and it took some time for the one lady to deal with them. Would I come back, prob not cause I may not qualify for this privilege, so I'll stick with the premium club venue. read more

The Plumeria Lounge - In side the lounge towards the snack counter. - Airport Lounges Near Me - Honolulu, Hawaii

Clean...but crowded and a little warm (maybe cause of all the people). Food was good. They had chicken gumbo which was very tasty. They also had miso pork with white rice. Miso pork was tender and well seasoned. Maui Blonde beers went well with everything. And...they now have a fruit and salad bar which included a poke section. Cubed ahi can be mixed with your toppings and mixed with a sauce. WOW! Pretty good experience. Thought it would be less crowded now that Priority Pass is not allowed in. read more

We had to get on a wait list to get into the lounge. There was a rope blocking the entrance. If it's busy, you have to scan the QR code and put yourself on the list. We walked away and spent a good 45 minutes near our gate, but then got a text saying there was room available in the lounge. Our flight was delayed so we had plenty of time to walk all the way back to the lounge. The walk from our departure gate was hot and slightly uphill, so dress for warm weather. It's nice that there are bathrooms inside the lounge. As for the food, it's all self serve and you throw away your paper plates yourself. On the day I visited, there were kalua pork sliders with taro or regular Hawaiian rolls with fresh sliced green onions and a sauce. They had taro chips and mele macs (toffee and chocolate covered macadamias) in jars. I didn't think much of these, but glad I tried them. I ended up buying half a dozen bags of mele macs from the Kauai Costco to bring back as gifts since since they are a little more unique than regular chocolate covered macadamias. The only thing I remember them kinda missing were some nice juices. There were no canned juices nor jugs of juice. They had a soda fountain, coffee, tea bags, and bottles of wine you could self serve. The front desk staff were nice enough. The servers who refilled the food looked stressed but there were not mean. The main downside is that it's a small lounge. read more

Not a high end lounge at all. Minimal choices of anything. First class lol. Alaska lounges are nicer

Our business class ticket allowed our visit inside for free, and I enjoyed my visit. Definitely not the best lounge I've ever been in but it was clean and friendly during our time there. It was busy on a mid-afternoon on a Monday but not so busy that I felt it ruined the experience. I wouldn't mind visiting again if our ticket allows us in again. read more

No bells and whistles here but it will mostly do the trick if you want to save money on airport food and potentially be around fewer people. The seating isn't particularly comfortable unless you're able to sit on the cushioned bench nearest the food or one of the tan chairs. The bulk of the seating is perhaps for aesthetics because it's not for comfort. Also, there are not enough outlets. My friend and I were initially seated near what appeared to be an outlet bank on the floor but...none of them were working. Pork sliders, veggies and dip, coleslaw coffee, soda, tea, and a few tiny desserts are your main food options. There's some fresh fruit like apples and oranges as well. Also, when my friend and I initially walked up, the staff member who greeted us wasn't particularly kind and assumed we saw a sign stating the lounge was at capacity. After 6 hours of traveling and a trek from one side of the airport to another, forgive us for being solely focused on making it to our destination. Sheesh. read more

The Plumeria Lounge - Airport Lounges Near Me - Honolulu, Hawaii

Had a chance to stop by the Plumeria Lounge when I was flying back from Oahu to SFO and this was a nice experience. We ended up going around the morning time around 9ish, and there were lots of couches and seats open which was nice. We logged on to the WiFi and were able to check out the continental breakfast. Let me tell you the breakfast is not good , it's cereal, some pastries, coffee/juice types of stuff but nothing hot which is my type of foods. Around 10AM, they start the lunch service where they brought out normal and taro buns, kalua pork, coleslaw and bbq sauce. You turn these into sliders and it's absolutely perfect and so delicious. I also got a side of minestrone soup - this was okay, but I liked that it was warm. Overall for the lunch service I enjoyed it a lot, and even though it was less variety, it was really good. We left with a happy heart and a full stomach! read more

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The lounge of Aloha... Thank you Nadine for the pass as it felt like a VIP once the staff had seen it as they were full capacity and was going to put us on a wait...meh! This lounge is located obviously in Terminal 1 where all the inter island flights are, right after you exit the security near Burger King you just take the elevator or escalator to the second floor and walk all the way in the back is where they are. It's not as big as some other lounges I've been to but do have lots of comfy seatings with charging ports everywhere, bathroom and of course lots of food. Minestrone soup was it today along with a build your own Kalua Pig Sliders, fresh fruits, veggies and ranch and snacks...taro chips, cookies, fruit gummies, pretzels and fresh pastries then don't forget the drinks...soda fountain, milk, orange juice and wine. The walk was pretty far depending on your gate but is nice to have a place to stretch, relax and enjoy prior to your flight and The Plumeria Lounge is a great place to recharge in so many way. Thank you read more

Good escape from the crowd and gate seating area before your flight. Lots of seating, free WiFi, free juice, coffee, soda and cocktails such as beer, seltzer and wine. That night, they served Kalua Pig, Taro rolls and Minestrone Soup. Very quiet, tv's are turned down low or no volume at all. The lounge seem to need an upgrade but all in all, still worth it. read more

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A bit of a disappointment at the Honolulu Airport. Located in the inter-island travel part of the terminal, you have to catch the Wikiwiki shuttle bus (it's a bit of a distance to walk) if traveling to the mainland or overseas (other than the U.S.). The lounge is spartan - food selection limited to pre-packaged food, soft drinks, wine and beer (Maui Brewery cans in a small refrigerator). It can get a bit crowded at times so based on the location, (lack of) selection of food and drinks, if you have an airline lounge access elsewhere, it would be better to visit the other lounges. read more

The Plumeria Lounge - entrance - check in is to the left as soon as you enter - Airport Lounges Near Me - Honolulu, Hawaii

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So obviously my rating, like anything I got for free, would depend on if I was paying for it. If I paid full price, I'd probably say it was a 3/5 (you'd have to drink a decent amount of beer to be worth it), but I got in via Priority Pass, so I'm rating it compared to other places I've gotten in via Priority Pass. We also got there around 9:45, so they still had room - it looked much more likely people were getting waitlisted by the time we left around 11:20 (AM). Here is what we got in exchange for getting on the Wiki Wiki shuttle to/from the other terminal: as far as drinks, one pretty solid craft lager and one pretty solid craft seltzer from Maui Brewing, bottles of Heineken, a couple very mediocre wines by the self-serve glass, and coffee, tea and soda from a machine. For food, decent enough sandwiches (turkey and tuna), hard-boiled egg, slices of cheese, a decent enough minestrone soup, and various little snack items (adequate taro chips, bags of fruit snacks, pretzels, little pastries). The sandwiches were gone when we got there, but refilled within a few minutes (and ran out and got refilled a couple times while we were there). quickly and often. You *cannot* take anything with you (for reasonable environmental reasons, but they are a bit touchy about it). The wifi works well, but that's not terribly useful, as the airport wifi works well enough too. It isn't terribly relaxing with the relatively small size and being always busy, as the only real lounge in the airport, but for the price (free), I can't really complain. 2 craft beers at the terminal would be pretty expensive otherwise (though to be fair - a bigger selection.) And yes it is indeed literally about a 30 second walk from the wiki wiki drop-off/pickup spot in terminal 1. From terminal 2 it's across the bridge and upstairs (the lounge is on terminal 3.) read more

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A very basic lounge. It's a bit small and dated but it's clean and comfortable. Food quality is pretty good. Beer and wine choices are limited but adequate. Service is nonexistent as it's all self serve. Descent place to escape the crowds read more

First time flying Hawaiian business class internationally so I didn't even know this lounge existed till today. I initially went downstairs to normal domestic lounge then was directed upstairs to the Plumeria lounge. It was much nicer than the domestic lounge, have much better drinks, soup, food, and snacks. I enjoyed some coke and pondered drinking a Heineken but ultimately decided not to. They had canned beer, wine, drink dispenser, coffee, water, and tea for drinks. As for food, they had a hot entree, two types of soup, mini salad bar, desserts, and what looked to be a poke creation station. Food was only ok and wasn't as good as other lounge food from other airlines but it kept me satiated prior to the flight. If I drank alcohol still, I would have enjoyed the free drinks more. The ambience of the lounge is good but the view consists of wiki wiki shuttles passing by. Front desk/check in staff was friendly and nice. The lounge is self service but the staff are constantly making sure the lounge stays clean by doing rounds to clean off left dishes and drinks. Overall, it was a nice place to relax prior to the flight. read more

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This was probably the worst lounge I've been to out of all the lounges I've been to. They do not serve food here, so coming here expecting to eat breakfast, I was in for a surprise. So we left to get food in the airport. They're dropping the Priority Pass program and the program is not really going to be missing much. read more

The lounge looks a bit outdated but is still a nice and clean place to relax and get a little something to eat and drink while you wait for your flight. Today, I had a nice warm minestrone soup, a cold turkey and cheese sandwich (a cold tuna sandwich was also available), and a cafe latte from the self serve coffee machine. However, I was expecting a little more because I'm lucky enough to have tried many other airline lounges. Perhaps more hot food options, a few liquor and spirits options and an easier WiFi login process would get them to a current "standard" of lounge experience. Service was limited since everything was self serve. I arrived around 8pm and did not have to wait in line before checking in. read more

The Plumeria Lounge - Self service food and drink area - Airport Lounges Near Me - Honolulu, Hawaii

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Visited on Saturday around 11AM, they were at capacity but they had a QR code to get on the waitlist, we waited about 15 minutes for a party of 4. 2 members of our party have priority pass but only 1 had the physical card on them, but they let us in the lounge regardless. Customer service was friendly. They have some food & beverage for free - like pork sliders, minestrone soup, veggies (tomato/carrot/celery/pickle), and cheese. They had a few bottles of wine, beer, and seltzers. Seating inside was minimal and it appears to get busy at times. But overall the lounge was fine and a nice place to wait if you have some extra time. read more

A good place to sit and relax while you wait for your next flight. Electronic plugs readily available to charge your phones at the sears. We got in with the Priority Pass included with the credit cards. I'm not sure if I had to pay, it would be worth it. There was a line to get in, so plan accordingly. The minestrone soup was the best thing they serve. As for the noodles and chicken, not the best quality food. Looked like dark meat chicken. Beer and wine available. Some fruits to enjoy while sitting there, since the US agriculture department will scan your luggage so don't bring it with you lol. Water, soda, coffee and other snacks such as chocolate macs, taro chips, biscuits, cheese, etc. Bring a water bottle to fill up with iced water for your flight. read more

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Even though we were flying from terminal 2, we walked to terminal 1 (~10 mins) to access this lounge. According to reviews, this was the better one Priority Pass allows access to. The lounge was smaller than expected considering it's a lounge by Hawaiian Airlines. They offered a few hot food items (shoyu chicken, yakisoba, rice, minestrone soup), snacks, tea and coffee, wine and beer and some fruits. The staff is nice. And the food gets refilled quickly. read more

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