The staff at Clearwater pools and spas are amazing. Specifically Sarah and Mandy. I was having some…read morewater quality issues with my spa, and Mandy took complete ownership of the problem as if it were her own spa. She assisted me in resolving my issue and was quite patient and informative in her answer and explanation. After visiting the store, I was also informed that I could bring in water samples and they will test it and tell me exactly what I need to fix whatever issue. The store is extremely clean and well organized and fully stocked, the prices are reasonable and the staff is quite friendly and knowledgeable, which makes for a very nice combination in a specialty store. This will definitely be my provider of choice for all of my pool and spa chemicals in the future.

I wont trust the pool water testing service here without them calibrating the stores water test…read moresystem. The employee that tested my pool water sample was about to dump it into a container to draw from that had the previous customers pool water sample residue in it. I had to ask them to stop, rinse it with distilled water first before proceeding.. They had no distilled water on hand and used tap water and recontaminated my sample. I was primarily concerned with the Cyanuric Acid level, which is not present in tap water, so I ignored their process error. Their machines test result was way off on the CYA level, which, at that time, I trusted more than my own result from a DPD Taylor Test kit. My misplaced trust in this pool stores test process caused us to spend wasted money on pool draining and filling, together with start up chemicals. After this, I'll trust my Taylor Test kit results, as it seems this store is far more focused in selling customers the wrong amounts of the wrong pool chemicals based on their wrong water testing results.

We had some new electric run and lights installed. Service was prompt and looks great! Price was…read morereasonable. Employees were personable and worked quickly, cleaning up any mess. We had them a second time install a ceiling fan!!!

Had totally misfired 3 way switch/light. The electrician showed up on time, diagnosed the problem…read moreand retired the switches and the light. Problem solved! Thanks!

There is not enough good things on this planet to say about this establishment…read more When you feel like a failure because you aren't Walter White with pool chemicals.. the people behind the counters at this location pat you on the back, give you a thorough analysis of the "water" you've been getting angry at and make you feel warm and fuzzy. STOP going to Wally World for your chemicals. If you have a spa, get them from here, they have everything you need at great prices.

Wonderful family business. We felt comfortable from just walking in the door. Byron (owner) gave us…read morea wonderful overview on purchasing a pool....and all the necessary details. We looked into other pool stores, but, finally decided on this establishment. We will update once pool is installed. Only good feelings.

We had Pools, Patios & Spas install our inground pool in 2021. We are in our 6th season- no issues…read moreat all. They were great to work with, on time and the pricing is very transparent and did not go over any amount that was stated. Great family as well! Highly recommend!

Beginning to end, Patio, Pools & Spa's exceeded our expectations. We researched salt water…read morefiberglass pools quite a bit online, but still had many questions. Their entire staff was friendly, knowledgeable, professional, and courteous from the initial quotation through the final construction phase. Highly recommend!

Great service and very accommodating. Good customer service. Pleasure working with this company.read more

They are the perfect place to call when you need things moved. Had a small job....compared to a…read morenormal move...and they treated me with respect and kindness. Since it was just moving heavy items from the third floor to the garage, they worked with me to fit us in a soon as possible. Steffa (sorry if I misspelled) worked with me from start to finish to make sure that everything we needed was done. Patrick and Ron took care of the moving. Taking great care to move the large items down our narrow stairway. We will definitely call them the next time we are in need.

Over an hour late and poorly equipped. Very unprofessional, their website is very misleadin.read more

EXCEPTIONAL SERVICE!! I recommend to everyone, Brandon and his crew were very efficient, went over…read moreand beyond. I'm extremely satisfied. I will definitely call them again for pool services! Thank you again!!

I set an appointment for Friday June 6, 2025. The man I spoke with had me text my name, address to…read morehim. He didn't respond back with a time. I tried calling, texting, leaving voice mails. He never responded! He also No Showed on Friday, June 6th. Since I couldn't get him to send me a time I stayed home all day just in case he showed. He never showed or called. He has still never responded.

This company was recommended to me from pool store in Jacksonville and we are overly pleased and…read moregrateful for the recommendation referring us to Bethesda Pools NC. Received a text message in the morning that they would be arriving and they arrived early which was even better. Seems like this company works seven days a week rain or shine because it was pouring & possibly 24/7! Super nice guy Steven came out hooked up our new pool pump our pool is now crystal clear! His wife who took our phone call told us he would be out in the next couple days and he sure was! The pool store told me it would probably be at least 6 to 8 weeks before they could get anybody out and referred me to Bethesda Pools NC very grateful and did a great job! Told me if there was any issues they would come right back to address it, but I haven't had any issues as it was completed yesterday on Mother's Day. Another thing I could not believe they were working even on a holiday but a Sunday! Being a seasonal company, I understand that and wish I had employees that would work on the weekends but what a great company what a great job and obviously a great family business! God has blessed them immensely they are blessed to be a blessing! Thank you, Steven. Thank you Bethesda Pools NC I will refer you always and hope to see you again!