Dropped off 2 dogs there this past Saturday morning. The areas that I was able to see were covered…read morein dirt, the entire room smelled of urine. I can only imagine what the conditions are of the areas not visible to the public directly. The owner or caretaker does not seem in great health, very nervous that something would happen to her and as a result all the animals would be left relatively unattended. There is supposedly another younger man who works there, didn't see him though at the time. The dogs were picked up this week, covered in urine and stained from sitting in their pee. Little food was gone from the supply that I gave on their drop off day. Do not leave your animals here, it is only a matter of time before something happens.

So I picked my dogs up after 5 days there. My youngest bichon was covered in urine. His tail , paws…read moreand one side were yellow . Urine was dried on his hair. The owner said he had a bath????. The smell taking him home made me want to vomit. I gave 2 cans of moist food to give him 1/4 cup twice daily. She gave me back almost a full can, how can that be. My groomer today said his entire paws were covered in urine. She said he definitely sat in his own pee for days. I'm so upset over the care or lack of to my fur baby.

I first took my cat here to see an opthamologist last summer. I had taken him to 2 separate vets…read morefor issues with his eye due to allergies and scratching. (We tried a new vet local to us since moving, but decided to go back to the one we trusted, an hour away). Both vets prescribed prednisone drops among trying other things. Our regular vet suggested it was time for a specialist. I'd called several places and no one had an available appointment for months. Some had an office visit charge of $400+ and insisted on doing bloodwork although he already had recent bloodwork done. Finally I called Newtown and got him an appt for the same week, and it was under $300 for the exam. The opthamologist we saw that day is no longer there, but our experience was a positive one. I found out his eye issue was a herpes infection that was not resolving due to the prednisone. Something completely missed by the regular vets. She also recommended entropion surgery for his eyelid that was turned in (later discovering his eyelash had fused to his eye). Fast forward to last week... I brought him back to the vet because of changes in the appearance of his eye. He had a "corneal sequestrum" which is dead scar tissue from trauma. We were monitoring it to make sure it didnt become an issue. Back to the opthomologist in Newtown - this time we saw Dr Crabtree. The cost of the visit was only $202, billed as a followup from last year. I feared surgery, but she told me his eye was attempting to heal itself by pushing out the dead tissue, which was a good thing. Surgery would be $4000, but she is confident he wont need it. She prescribed antibiotics drops but didnt make me buy them there, since I had some at home already. The plan is to recheck him in a few weeks, and remove any loose tissue at that time. Such a relief to hear good news. My worry woth specialists is that they want to do expensive procedures and testing, but this was not the case here. Contrary to another review I read, my cat was treated with care by all staff we encountered.

I brought my cat in for emergency treatment after it was mauled by a neighborhood dog…read more They basically soaked me to pay for care that was very unhelpful. I truly believe that they had no intention of helping me or my cat. They just wanted to soak me for money as the poor cat died. NB. This veterinary clinic is own by KKR, a private equity. They're only in it for the money. Newtown Veterinary Specialists 52 Church Hill Rd Newtown, CT 6470 Practice Website Consolidator: PetVet Care Centers Investor: KKR

My two Labs and I are absolutely thrilled with the doggie daycare at the Haute Dog Hotel. The…read morefacility is beautiful and the staff very warm and welcoming. The dogs have a hard time containing their excitement when we pull into the driveway. After a full day of play, they come home, eat their dinner, and pass out until it's bedtime. I love knowing that they are having fun and are well taken care of. I recommend The Haute Dog Hotel to pooch lovers everywhere!!

From the owner: For over 17 years, Haute Dog Hotel has been a trusted name in doggy daycare and overnight boarding,…read moreknown for our deep commitment to the love, safety, and well-being of every dog in our care. Families throughout the region count on us for our exceptional service and personalized attention—earning us one of the best reputations in Connecticut. Now, we're excited to begin a new chapter at Willow Creek Farm, our stunning horse farm nestled in the Connecticut countryside. With fresh air and a peaceful natural setting, our move to the farm means your dog will enjoy even more enrichment, relaxation, and joy—whether they're here for the day or spending the night or more! We get to know your pup and they get to know us! They'll enjoy free roaming all day, both inside and out, with trained professionals who have been here a long time so your pup will feel comfortable coming back and seeing the same people! With treats, cuddles, and pictures for mom and dad, all included all the time - Come see the difference!

Woodbury Pet Commons has been my primary pet store for the past five years. I can't say enough good…read morethings about this store and it's staff. John carries only the best quality food and pet products and he and Evan are a wealth of knowledge, which is a huge help when troubleshooting a problem with one of my pets. I trust them implicitly and consider them partners, with my vet and I, in keeping all of my pets healthy and happy.

I just moved to the area, and I have to say, the experience I had at Woodbury Pet Commons was…read moreunmatched. Not only did they have a St. Patrick's Day party today, they provided all pet parents with an amazing corned beef sandwich, homemade soda bread, deviled eggs, and more. They handed out goodie bags for dogs, and overall made me feel very welcome in their store. The store has a very strong sense of community, where the owners and employees know most of their customers on a personal level, and even remember everyone's pet's names The owners helped me to find the best foods needed for my 2 kittens and 1 dog, and it was very reassuring to see how well they know the products they sell. The owners genuinely care about you and your pet, and I left with so many food samples to let my dog try. From now on, I will always be shopping at Woodbury Pet Commons for all of my pets needs. If I could give them 10 stars, I would. Thank you guys again for everything!

Not gonna lie I was kind of scared to board my dogs here because of some of the reviews but I'm…read moreglad I did! It seems many local doggie daycares do group play and sleep. Unfortunately my dogs can't do that. One is scared of other dogs and one can be aggressive. So I liked that Cassio did individual boarding but also let dogs in a family board together. We did the test run overnight with them and all seemed well. So we used them when we had to go out of town for two weeks. I got my babies back in perfect condition! I even added on the grooming service and they looked good! I would definitely use them again when traveling away from home without my dogs. One star off because I wish they would send pics of the dogs throughout the stay. My previous daycare in Florida did and it helps a lot with the anxiety. I did call and ask but got like 2 pics and one vid over the course of the two weeks. 5 stars if they provide pics daily/every other day.

I was very skeptical because of the reviews. However, I was visiting the area for the weekend and…read moremy dog was freaking out when left alone in the hotel, so I didn't have much of a choice. Firstly, I called probably 20 other places in the area and Cassio was the only place that answered their phone on a Saturday morning, which I greatly appreciated. They didn't need to do a meet and greet, which every other place that I spoke to seemed to require in advance. Upon arrival, I shared that my dog is scared of other dogs and can be aggressive when there's toys or food around because he's possessive. They let me know that they don't do group play or keep multiple dogs in a space together which I was happy to hear. They said that during the operating hours, minus a break from 12-3, someone would always be with my dog. We only boarded him at Cassio for about five hours on a Saturday and Sunday, so I'm not sure what the overnight protocol is. There seemed to be a fair amount of staff members each day and the services were fairly priced. It cost about 41$ each day. The only thing I was hesitant about was that they required his collar to be removed, which has an Apple air tag on it, so that made me nervous because I was worried he'd somehow escape the facility. They remove all collars and leashes so the dogs don't get caught on the cages and get hurt, so it makes sense. The facilities seem very large, there were multiple outside areas that had large fences around them, and an open air cage area that had an overhead covering. We weren't offered a tour of the facility, but we also didn't ask. This was our first time doing a doggy day care situation, so we weren't sure of the protocol but I wish I would've asked to see where my dog would be spending a few hours. Overall, if I had to do it again, I would use Cassio for doggy daycare.

I don't know what they do to Max, but he gets soooo excited to see them. They do a great job with…read morehis grooming and he loves to go there.

Very happy with their services. Grooming was done perfectly. Everyone is professional and my puppy…read moredid great! Definitely recommend

I am so grateful and thankful for the care RCO pet care provides for my pets! I have a dog and a…read morecat and work full time five days a week. Julie Ann comes every day to walk my dog every day for 30 minutes. They use an application where they show you the route of every walk, if the dog peed or pooped, and if fresh water was given with a short summary of what happened during the visit. Julie Ann even alerts me to things like when the sun room in the back of my house was getting too hot for my cat (and things of that nature) when she comes to walk my dog. I can tell she treats my pets as if they were her own. And I really appreciate that, and that's hard to find. I leave everyday for work feeling good that I know my fur babies will be under good care. I am so grateful for Jessica, the business owner as well. She is so professional. She emailed me a month in for a check in asking for feedback if anything could be better. What a stellar business. If you are looking for petsitters, please contact them! You wont be disappointed.

Now our go to pet sitting service when we travel. Super efficient and organized. Great feedback on…read morehow the dogs are doing throughout the day. They go out of the way to do the little extras (brought in our Amazon deliveries). Feel safe and secure with them visiting the house and caring for our dogs. Highly recommended. Plus feel much better having the dogs at home instead of at a kennel for a reasonable price.