Managers need to be retrained and taught proper customer service. Pamela was the only person that…read moremade me feel welcomed and showed me products I've never seen in the store, she recommended me a hair mist and went above and beyond for me. I may have only came to buy candles but i left with a new reason to come back. She deserve a better job and more respect

I order 7 items on 12/18 to be picked up at the store. I received an email saying because of the…read moreholiday rush there maybe a time delay so wait for the email. That's understandable. Today 12/20 I received an email saying the order was ready to pick up. Then I received an email saying the items were cancelled because I didn't pick them up. Really , the email was sent to pick up 6:20 then the cancellation email was sent 6:28. Are you kidding me ? Please get this system together ASAP

I usually love shopping at Bath & Body Works, but this visit was extremely disappointing. It was my…read morebirthday, and instead of having a pleasant experience, I was made to feel uncomfortable because of the cashier's attitude. The cashier named Dana was rude, dismissive, and unprofessional. Her tone and behavior completely ruined what should have been a happy moment. Customer service should never make a customer feel disrespected, especially over something so unnecessary. I hope management addresses this situation and provides better training, because no customer deserves to be treated this way--especially on their birthday.

I will readily admit I'm not a fan of B & BWz products and fragrances overall. Not sure what it is…read more Too sweet or something. The exception? As they label it, " Concentrated Room Spray". I stumbled upon these useful little guys years ago and have been a devotee ever since. They were 3 for $11 the first time I bought them and are up there at 3 Xz $22 now! But,watcha gonna do. I've got 3 bathrooms covered for a year plus. Guest love it. Go!

An enormous shop (what ISN'T enormous in Dallas?!?) that is well appointed, well organized and well…read morestocked. Displays are easy for customers to access with samples to test/smell. Love their candles...so many scents to choose from. Super friendly staff who really pay attention to the cliental.

I love catching Bath & Body Works when there's a sale on something... The Mockingbird Station…read morelocation is a great store, the staff are super friendly and helpful.

Bath and body works in general is always a friendly store, but this Firewheel one is extra…read morefriendly. My wife enjoys this location because of some of the staff she has dealt with in the past. Today we had the pleasure to meet Mrs Veronica, she explained today 3 for 3 sale and was telling us about all the new products and how they were made, lot more than they just smell good. The store is smaller than some other locations, which is great for my wife since she has trouble walking long distances, they are still always well stocked. Bath and body works seems to be carrying a lot more essential oil products. I feel they have gone from a scent store to more of a body care store. I had to check out the mens tiny section over in the corner. Great stuff, just no purchase today. My wife made a 3 for 3 purchase, also used her coupons. Sign up for their Emails and Coupon Program, great offers

Excellent customer service. Atmosphere smelled great, awesome music. If you want to buy Christmas…read moregifts here is definitely the place.

What a cute shop nestled in a group of shops in the Bishop Arts District stores. White Rock Soap…read moreGallery has a variety of products: there were candles, soaps, incense, and lip balm. They have some nice prepackaged gift collections all ready to go! Service was okay. There were two people seated at the back of the store and they didn't offer any help. But, I am pretty sure they would have responded if I asked for help. I didn't realize this was a collective of artists in one shop, which makes more sense of how they had a lot of variety in the various products. I liked smelling the candles. I just didn't find one that sparked my fancy. The soaps are all natural, which I found amazing. You have to wind around the shop, because it is long and thin. There were a lot of products packed into the space. The prices looked fairly. I remember it was around $28 for a candle. I would definitely stop by and check them out again.

I love their shower sprays. I have used them for years, and…read morethey are always a favorite when I give them as gifts.

Mrs. Celeste helped me today and was amazing!! always so attentive, everything is soo so clean all…read morethe time everyone's always so welcoming! great environment .

Miya really is the best. She is so patient and knowledgeable. Always answers all my questions and…read morehas the best customer service I have seen in a long time. Seriously my favorite place to shop for my supplies. I drive out of the way to come here. Thank you Miya. Keep up the amazing hard work. People see you and appreciate you.

I personally think this is a great Ulta. They always have stock of what I want, Clinique black…read morehoney products, Tula products. Besides the front doors always being broken, I recommend this Ulta.

Glad this location is close by. Staff is very helpful and it's usually not crowded so I'm able to…read morebrows freely.

poor customer service! I asked the owner (AsianLady) about a price difference on the same product…read more I was told her store wasn't Walmart and stupid people don't price her products! She was rude and very disrespectful! I had to remind her I was not asking for a discount! She has very bad body odor and she reeks of menthol cigarettes! They do don't want African Americans shoppers! Go where you are treated with respect! Your Dollar Does Matter! Shopper Beware!

Both the employee who gets the wigs down for people and the owner who runs the register are such…read moresweet and welcoming women. They both are very patient and kind. This was my first experience here as I am from a different state and it felt just like home. Prices were fair and quality was great. I ended up buying two wigs and have been so far very satisfied with my purchase. Thank you! Define you would recommend any local folks or out of town shoppers to get all your beauty supply needs here!