I have several family members and friends interred there and they have damaged my grandparents…read moremarble (cracked) and bent their brass headstone with their heavy equipment (large tractor) and several other grave markers are damaged (sinking and sagging) as well from their heavy equipment.....sad indeed and the grounds are in poor shape covered in geese droppings so watch your step when visiting. What's even move disturbing is the theft of brass flower vases on the grave markers.....obviously security is lax and incompetent

This cemetery and office staff is of no help when trying to make a request, been trying for weeks…read moreto get work done on family graves and no help at all this is so offensive and just not right we as customers deserve for our loved ones graves to be taken care of the front part of cemetery looks nice but the further you go back it us just horrible and the staff just does not seem to care I talked to office staff this morning told her I would make yet another complaint and she said we'll maybe that would help, where is the kindness, respect at for our lived ones the value of this cemetery is poorly run and absolutely no stars from me please try and fix our Cemetery.

Funeral Director Nicole Best was wonderful to work with. She had the answers to all our questions…read moreand really helped navigate the complicated Arlington National Cemetery application process. She really helped put my shell-shocked mother at ease and she personally attended the burial. She also helped protect my mother from DD214 military record scams that charged ridiculous fees. We chose to provide our own casket from Costco because it was much cheaper and life insurance had not paid out yet and the government auto-withdrew 3 months of my dad's payments out of their bank account regardless of death date. Nicole and staff were very accommodating for our outside vendors and I appreciate them seeing us as humans and not just cash cows. They really do provide dignity and respect when you need it the most. *The body pick up team from our home, however, was not so great. I understand it is an on-call position at weird hours, but workers should be long-term partnered up with matching communication styles and balanced lifting abilities. My husband should not have had to step in to prevent an accident on the stairs. It seemed like it was this team's first time ever doing this job or working together and more training was needed.

My husband passed away last June and I am so grateful I had Brandon Yekel to help me through every…read morestep of the days and in my case months ahead. My husband retired military and a date was to be determined by Arlington Cemetery for his burial. It was four and 1/2 months waiting for the burial, but Brandon was on top of every detail throughout every process. It will be 1 year next month since his burial. Demaine in Springfield helped me so much at one of the hardest times of my life. Patty was also caring and compassionate from the very first call when my husband passed. I highly recommend the care of Brandon and Patty if you are ever in need. I will never forget the comfort that I felt knowing Brandon was taking care of everything. Reach out to them and you will experience true compassion when you need it most.

I lost my husband in December 2019 and searched for a funeral director that would offer…read morepersonalized service. I can't imagine a better experience than I had with Karyn Lord at Everly-Wheatley Funeral Home. From the first moment we met, I could tell that I wasn't just another client. Karyn and the rest of the team went out of their way to fulfill my requests quickly and elegantly. Even when we had many more mourners than anticipated they handled my requests with grace. Months after the service the staff has stayed in touch with me and offered any assistance needed, even during the pandemic. I am a journalist and had written about funeral services for years. Sadly, I've also lost several members of my family. I can't recommend Karyn Lord or Everly Wheatley Funeral Home highly enough.

I highly recommend this funeral home. Anthony never said no to any request. Jennifer did a…read morefantastic job with dressing up my dad. Both Anthony and Jennifer were willing to learn our culture. The place was clean and big.

I have used Jefferson twice; while the facilities were beautiful.. I also felt pressured into…read moreoverbuying services. They were civil but I would not recommend them if you are dealing with FAMILY MEMBERS. I recently lost my sister and will NOT be going there. I used them as the Executor of two estates and I had a large trust to use and still highly stressed. I hope they can live with themselves. Jesus is Lord

Cremation, These crooks refused to cremate my mother…read moreclaiming they had to respect inexistent Virginia laws. They were trying to force me into a $20,000 funeral my mother never wanted. They will hear from the law.

I originally reached out to a different funeral home but just wasn't getting the right vibe from…read morethem. As soon as I reached out to Carewell, I knew it was everything I would want to handle my father's cremation. I spoke with Amelia and she was so reassuring, genuine, and kind. They offer affordable services and a very easy process for arranging everything. Amelia even went way out of her way to accommodate a special request I had. When you're grieving, finding a funeral home that makes you feel secure in handling your loved one is important, and Carewell is it. Thank you, Amelia and the Carewell team, for everything you did for us.

I cannot say enough good things about the excellent customer service and competitive, fair pricing…read moreI received from Carewell Cremations. The took care of everything necessary to do upon my father's recent passing in his assisted living facility. Carewell took care of administering to my father's body, death certificates, urn choices, obituary procedure and delivery of his remains to our home with the death certificates. Using Carewell Cremation services saved me a tremendous amount of money that I would have had to pay out if I used a traditional funeral home for the same services. The Carewell employees were kind, considerate, highly knowledgeable and competent. I highly recommend them.

I wish I can rate them higher 10/10. Brief description of my journey; I was searching for a place…read morefor my mom. Ms. Michelle stepped in with her greatness and provided me much help, comfort and wisdom to help with everything as much as possible. If there is a way she can be rewarded, better I will give her flowers as of now and not wait for any reason of doubt. She really deserves her moment. Thank you, Mrs. Monk-Hunter

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.