1. The Pup Camp

    1. The Pup Camp

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    Severna Park, MD

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    The Pup Camp

    3.0 (8 reviews)
    Closed 6:30 am - 7:30 pm
    Updated over 3 months ago

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    4 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    4 years ago

    Wonderful family owned business! Employees are all top notch and take such good care of my babies. We absolutely love The Pup Camp!

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    3 years ago

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    4 years ago

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    Our cat could be dead and it would be impossible for anyone there to care less. We took our boy…read morethere when we noticed he was losing weight at an alarming rate. There is no sense of urgency. We have spent thousands already on tests and months have gone by while my baby withers away. No answers, no follow up. No real concern or motivation to save him. Years ago when Dr Braden was there you can feel the compassion and the real love for animals. She would call to check on our baby girl and did everything in her power to help. She's gone and so is every shred of true compassion for animals. At this point we are forced to find another vet and hope they can find the problem before it's too late.

    They invited us to tour the facility before we boarded our 2 dogs. We went on a Saturday at 2pm…read more They were not busy. We waited 10 minutes for the woman to finish the tour she was doing. When she was done her coworker informed her she had another tour. She pouted because she said she had a sore throat. They paged a male employee. Are several minutes he came in from out front. They told him they needed him to do a tour. He made an exasperated noise and said he didn't want to. I stepped up and said since our business wasn't a priority, we would take it elsewhere. If they couldn't be bothered to give us a tour that they invited us to take, how would they treat our dogs. We could not believe we were treated so poorly.

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    My boy Bear loves this place. He loves being boarded here, taken for walks, and most differently…read moreloves playing with the other dogs in daycare. Positives that I have found at Cozy Canine Camp (CCC) over other doggie daycares in the Annapolis area: CCC: My dog is worn out and happy and doesn't want to leave. Others: He still has energy and he is ready to go home. CCC: He doesn't stink and loves the same as when I dropped him off. Others: Smells like urine and needs a bath as soon as we get home. CCC: He has not gotten sick once since coming here. Others: Got kennel cough and a few other illnesses. CCC: He loves the staff Others: He loved 50% of them.

    Very disappointed with the care my dog, Scotty received during the stay from July 3-July 11, 2026…read more I chose this business because I expected my Scotty to be safe, comfortable and well cared for. I completed all necessary questions, completion of documents, physicals, etc. prior to admittance. I explained the care my that was needed, and I was assured that he was in good hands. Unfortunately, upon departure, Scotty was given to me in my arms rather than placing him on the floor I noticed unusual behavior and poor hygiene. Upon arrival at home I placed him in grass to potty and he could barely stand. I picked him up and took him inside and begin to wipe him off and I noticed that his front paw pads were damaged. It was obvious that an injury was sustained. I attempted to communicate by calling and emailing this company. I was able to raise my concerns with the staff. Eventually the owner, Laura responded to my email. She admitted that she meant to communicate with me before my departure, but I had already left. I could have been contacted when the injury was observed. They did not notify me of any issues and I called three times while on vacation. I never received any report cards on a daily basis as mentioned on the website. Laura also implied that it was my fault as owners are not aware that concrete can burn off the paw pads. I do not walk my dog on hot concrete. Cozy Canine places dogs in outside kennels with rocks. It was a concern of mines and I asked about the hot rocks. I was told that they monitor all pets and only keep them out for a short while when it is hot outside. I took my dog to the vet and the vet said that it looked like his paw pads had been pulled off. The paw pad was badly infected and was treated. We went back to the vet twice and the paw was not healing. This impacted Scotty because he was suffering. I could not see him continue to suffer. I had to have him euthanized. It has also affected my family and I because he was part of our family for 17 years and we loved him. It was his one month anniversary of his death on 8/21/2026. I am sharing this review so other pet owners can make an informed decision. I hope the facility addresses these issues and improves the quality of care for the animals entrusted to them. I have raised my concerns with the owner, but no resolution offered.

    The Pup Camp - petboarding - Updated September 2026

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