Miracle workers! Took our 14 year old Toy Poodle here because she badly needed a haircut. It had…read morebeen years since we thought she was "cute" by any stretch but we loved her anyway. The day of grooming at our old groomer was always the day we thought she looked like a rat. And then we moved and went here. WOW! My 14 year old dog either had a glow up or these guys know what they're doing! Made our old "fur granny" look cute again! We'll definitely be back!

My fur baby looks great! We are new to the area…read more I tried one place , but I wasn't really comfortable with them. I loved how they greeted us & released the dog back to me. I loved the groomer getting details on how I wanted her cut It's one of the better cuts she's had! We will be regulars

my family loves this place! my mother in law first took her dogs here over 15years ago. I've take…read moremy fur baby twice now and she's looks amazing each time, she's also so relaxed while there! my mom took her dog and will be taking her other one as well. they are sweet caring and amazing. I will always trust my animals with them!

Fantastic!! I will never take our little dogs back to PetSmart Grooming, coming here is worth…read moredriving out of my way. For the first time in 12yrs our little dogs are happy about visiting a groomer. Mindy has been phenomenal with our two chihuahuas (they are little old men and usually find faults with everything, but they love Mindy. She does a great job on them. Overall the shop is clean, staff is very friendly and we are saving so much money. They even offer two free nail trims between grooming services for each pet. Yay! We will never go anywhere else, we have found our groomer. ( we haven't lived in Georgia long and have been looking for new regular services for everything) . Support small business and check them out you won't be disappointed.

I can't thank the team at Best Friend Veterinary & Pet Lodge enough for the compassion and care…read morethey showed my sweet boy, Eli. After he was found with severe injuries, they spent hours doing everything they possibly could to help him. Throughout the entire experience, they treated Eli with incredible gentleness, dignity, and kindness, and they showed me the same compassion during one of the hardest days of my life. I will always be grateful for the extraordinary care, professionalism, and empathy this team provided. They didn't just care for a patient, they cared for a beloved member of our family. Thank you for everything you did for Eli. I will never forget your kindness.

We've been going to Best Friends for almost a decade now and they've always given us the best…read moretreatment. Our dog is always anxious about the vet but the techs and doctors help him calm down. They always listen to our concerns and answer our questions. Dr. Bailey especially has helped us so much recently. Can't thank them enough for helping my family. Will always recommend them.

I love Shaggy Paws! And so does my pup - she comes home happy (and clean) after every trip! We have…read morenow had two appointments with Shaggy Paws and I can confidently say that we will be long term customers. I found Shaggy Paws through Yelp after a search of dog groomers in the area. I got a super quick response from the owner, who was able to get me scheduled within a few days. She does such a great job grooming my mini poodle. The services are reasonably priced, quick, and everything has been so smooth from the beginning. So happy to have found this place!

She always does a wonderful haircut on my Labradoodle and makes sure to be gentle since my dog has…read morearthritis in her back knees. I highly recommend.

Have been taking my Bassets for years and i absolutely love them. Izzie my very timid Basset baby…read morerelaxes immediately with them. They are always good with her and would never go anywhere else. Highly recommend!

We took our two pups to get groomed this past Saturday at Mud Puppy, and I have to say -- we are…read morebeyond impressed! For over 10 years, we've always taken our dogs to a big-name grooming facility. But after this experience, we'll never go back. We found Morgan, and she is absolutely wonderful. She greeted our pups so kindly and made them feel completely comfortable before we even left. In the past, our pups would be at the groomer all day -- from opening until after closing -- and I'd still have to do a few touch-ups at home. Morgan had them done in just four hours, and they looked (and smelled!) amazing. Perfectly groomed, happy, and relaxed -- I think even they noticed how good they looked! If you're looking for someone who truly cares about your pups, call Morgan at Mud Puppy. She's kind, professional, and has a personality that makes dogs feel safe and secure. The shop is spotless and very clean, and the prices are fair. I'm so thankful we found Morgan -- she's definitely our new go-to groomer! Thank your again Morgan.!!!!

Laura is hands down the best groomer I have ever worked with and used for my pets. She is patient…read morewith both fearful and excitable dogs. Her haircuts, shaved and scissoring are amazing. She is also trained and knowledgeable in recognizing skin, ear, eye and other medical issues and knows when to recommend you to seek veterinary care. I drive an hour to get to her and it's well worth it.

Great groom and cut, friendly, and affordable. No more tear stains on my white Bichon.read more

One of the worst customer service experiences I've ever encountered with a dog boarding location…read more As a customer that spent over six thousand dollars using this location to board my pets, one of their employees (Caris) refused to bring my pets to me because I arrived literally 90 seconds after closing. The 90 seconds is exact and the reason I know it is because I was driving from the ATL airport to Braselton to pick up my dogs (over a 60 mile drive) and I called Caris multiple times on the drive to tell her I was on my way and to please have the dogs ready. I pulled into the Our House driveway at exactly one minute past closing (I watched the clock because I was desperately trying to get there through traffic on time) and I parked and walked to the door of the building within another 30 seconds. While I'm standing there, Caris walks around the corner of the building and said I was too late and heads to her car. So despite the two phone calls alerting her to progress and letting her know I was in my way, Caris rejected the request over a 90 second delay. Horrible person. Horrible customer service particularly because had she simply said over the phone that I shouldn't bother to come if I was going to dare be 90 seconds late after a 60 mile drive on 1-85, I wouldn't have wasted my time. Respect for peoples time works both ways I called with status updates bc I would never assume that someone would be hanging around waiting. But if 90 seconds is really too much to ask when you have notice of the customers circumstances then this type of business is just not for me. Worse, Caris' attitude was also flippant and snarky. She misled me on the phone and had no regard for the fact that my dogs have boarded and received services so many times that in a 2-year period I had spent over 6 thousand dollars with that business. If you want to be treated like a human being and with thoughtfulness and consideration then don't use them.

The punchline first: they injured our dog while shaving him after we told them to NOT shave him…read more They INJURED OUR DOG -- burned and cut him with trimmers. They charged us a "misbehavior fee" for our very chill doodle, which was a huge surprise. He is 7 years old and has never misbehaved for anyone. He is completely non-aggressive and very much a beta. The worst he may do is pull his paw back from you if you are trying to do his nails. When we got him home & saw the hack job they did on his belly -- no wonder they thought he misbehaved: they burned and cut his entire underside with the trimmers (see pics, this dog has no freckles or discoloring, has a solid pink belly, every discoloration and mark you see is a burn or a cut/scab). Pretty clear: he was trying to get away from the person burning and cutting him. We had already considered going elsewhere because, even though we always are the first in the door at this "first come/first served" policy groomer, the past three times we left him at 730am (first there when they open) and didn't get the call that he was finished until 4pm or later (one time it was almost 7pm). It is cruel for him to be there without having eaten all day. And the grooming job in the past has been ok at best. Today, when our dog was left by our daughter, she was asked to choose on a sample mat the length she wanted. She specifically stated that he should not be shaved. He is a well taken care of doodle, not one covered in mats. She asked them would he be seen first this time since he was there first & they said yes. She dropped him at 730am, and he was ready for pickup before 10am. When she picked him up, she called us upset because he was shaved, his face & head were cut in a way that was unusual, his beard was untrimmed and still very long, and they had charged a misbehavior fee and a dematting fee (yet shaved him???). When she got him home and really started looking at him, she saw that he was covered in sores and burns. She knows (has read) that you are supposed to have a second pair of trimmers on hand for larger dogs because they heat when used continuously for a time and you will end up burning the dog if you use the same pair until you are finished. We will not only make sure we never return -- we will make sure it's clear to everyone what happened to our dog and can happen to yours.

Dr. Cumming has been our two cats' veterinarian for over 11 years now, and she and her staff…read morecontinue to take great care of our animals. Not only is she knowledgeable but she's compassionate. We've gone to other veterinarians in emergency situations (outside clinic hours, needing an oxygen chamber for our asthmatic cat) but continue to come back to Hamilton Ridge for their on-going care.

My husband called the office to let them know one of our cats suddenly passed. Brittany who…read moreanswered the phone had no compassion and didn't even ask what cat had passed. No "I'm sorry to hear about that ". Just like a robot gave information about options. We had been going there for about 5 years. We will no longer come to this office based on this experience. Wish I could give negative stars.

Sam and her team are the best! They do our two 120 Pyrenes…read moreand do such a great job!! And our fur babies love them.

I normally don't write reviews on any website, but this time I am absolutely furious. I took my…read morePomeranian, in today, and they shaved him so close that they completely irritated his underside and private parts--to the point where he doesn't want to move or let anyone touch him. I am furious and sad to see my furry friend sad and in pain.