O stars, would be a cool place if it wasn't for the noise. You will hear every sound from your neighbor, some tenants are just disrespectful and make so much noise even after 2,3 AM. Sometimes I even get woken up by it, and this on a weekday. Too bad it's a lease so you have to wait to move. Just plain garbage and nothing gets done about it, stay away from this place. read more

One of the worst apartments in downtown. Getting any type of service done is like pulling teeth. We had informed several times during the week of our move in of specific problems like fire alarm issues and other maintenance issues and we where basically wrote off and made out to be liars like what we where experiencing wasn't happening. In our time living there we got to know other tenants very well and the consensus of opinion about management was the same across the board. Absolutely awful. Any noise complaints like dance parties/ classes directly above your unit is handled with a response close to " they are upstairs neighbors and noise will be heard, but we will talk to them and that is about all [they] can do". The results from that are absolutely nothing until they move which was our case. When trash shoots are clogged I was met with this response on several occasions " take a stick and poke it down". Packages are left by the front desk on the floor in a huge pile which are susceptible to being stolen. On many occasions important documents and packages were not received in any timely matter because of that fact. The front desk security there is an absolute joke! The front door which is supposed to have a buzzer does not work and there are many altercations with homeless people and people who are not supposed to be on the premises entering the building. On top of that the security at the front desk does absolutely nothing besides sit on their butt and watch sports on their phone or play video games on their phone. I find half the time they are outside the building having conversations with random people instead of actually doing their job. They also have a Checkin list that guests are supposed to sign into that in my entire stay there has never been filled out. In a case of emergency you won't have any information to go off of to refer to the police because of that. If I could give this apartment building a zero I would but because that is not a possibility I give it a one star. read more

I just signed my lease today and IM IN LOVE with MY NEW HOME!! I have to say this has been one of the fastest, easiest, and most importantly comfortable leasing process I have ever experienced. Ariana went out of her way to show me my Unit 3 X with family! Just to make sure I felt good about the unit. She was very clear about everything and explained everything throughout the entire process. She's extremely professional and patient. You can tell she really genuinely wants the right people to rent their units and welcomes new people into the community. I got a chance to meet Michael and he was so amazing. He even gave me an additional history lesson on the building which was so inspiring! I felt right at home and I am going to be a part of an awesome family. Looking forward to my move. One of the best experiences so far! Downtown LA is not the easiest place to find hidden Gems and this is it! Thank you, Reserve! read more

Loved our place, super cool and creative community. Management is very accommodating and genuine. Maintenance is quick and efficient. The living space is exactly what you're looking for if you're looking for a loft DTLA. read more

My husband and I have lived in dtla for 4 years now. We moved to this apartment about 6 months ago and it has been the best experience. It's a hidden gem, and the management team is awesome. We went from a 775 sq ft apartment to 1024. Such a huge difference. The people here are open and welcoming. A dog friendly community too. read more

HERE IS THE FULL EXPERIENCE ON LIVING HERE (The noise all the 1-2 star reviews are referring to). The sad part is, there is so so so so much more I didn't record... https://www.youtube.com/channel/UCL1ueuCL2E-cedZDdX5v1Jw The legendary walls the 1-2 star reviews here are talking about: https://www.youtube.com/watch?v=X_Z5Mo-godQ Neighbor's noise after being told by management to keep it down: https://www.youtube.com/watch?v=GA4bAu6M7kE read more

I am so glad we moved here, I love living in this building! We've lived in both urban and suburban areas in three different states and this is hands down the best building we've been in thus far. First of all, the architecture is just beautiful, none of these new modern closet sized "lofts" that are popping around all over downtown. These are true industrial New York style hard lofts with high ceilings, exposed piping, and stained concrete floors. We've been here almost a full year now and I still can't get over the fact that our windows are about 10 feet tall and completely open up. They are factory windows which means they don't slide-they are actually on hinges, have a handle on them, and open outward. The walls are pretty solid too-we are right by the elevators and share one wall with a hallway and the other one with the loft next to us, but I never hear anyone. The rooftop garden is really pretty- its full of flowers and I can go out there and grill burgers on the BBQ anytime and I'd never know I'm smack-dab in the middle of downtown LA. Which is the other thing that is awesome about this place-the location is just right. We looked at places all over downtown before deciding on this one. Its one block away from Grand-Hope Park, two blocks away from Ralph's & Whole Foods, and about 6 blocks away from Target. This part of downtown is very well lit, super clean, and is not at all "sketchy" (for lack of a better word) like some other parts of downtown. I've often walked to Ralph's at midnight to go get ice cream or pie and have felt perfectly comfortable doing so. In fact, another tenant here at the building told me that she takes her dogs out at 2 AM all the time. The subway train station is only 5 blocks away which means I can walk there in less than 10 minutes. I seriously stopped driving about 1 month after we moved here once I realized how ridiculously easy it is to get around on the Metro-which means no more being stressed out driving and stuck in traffic. All of the bus lines also cross through here which means, for example, that I can get from here to Glendale, Beverly Hills or Santa Monica on either a bus or a train during morning/afternoon rush hour in just over 40 minutes!!! That's less than half the time it used to take me driving on the freeway. We did the numbers and to top it all off we are saving almost $1,000 a month on gas and car maintenance. Our poor lonely car is just sitting there gathering dust in the parking garage and is really only used for outings like camping at this point. Finally, everyone here at the building is great. I've often seen the Michael, the owner, on the property and he is always sweet and approachable. The manager, Arianna, is phenomenal. Her door is always open (quite literally) and she has always immediately addressed/taken care of anything that comes up. I once went down to see her with a question, and I'm not kidding, by the time I got back upstairs to my unit, she was calling me on the phone with an answer. The doormen are great, especially Raul, always greeting us by name and they will sign for all of our packages and hold them until we pick them up so we never have to worry about missing any deliveries. Miguel is the onsite maintenance man and always has a huge smile on his face and something nice to say every time you see him working away in the building. I don't have enough nice things to say about this place, I'm seriously going to be bummed when it comes time for us to move. read more

We have been renting office space at the Reserve Lofts for a year now, and we are absolutely delighted we made the decision to move our business here. Our team had experience at CrossCampus and WeWork over the years, but having our own space, especially in such a supportive and exciting environment, has been perfect. Ariana, the building manager, and her entire team have made us feel at home from day one. I'd highly recommend the space to others. We can only give the very warmest recommendation for The Reserve Lofts, especially from a bsuiness perspective! read more

As with any big decision, I did much research before choosing the right loft to live in in DTLA. In my opinion, The Reserve Lofts was (and is still) the best in regards to price and aesthetics - amazingly high ceilings, exposed piping, cement floors and big factory windows. If you are a fan of the industrial warehouse environment, look no further. The perfect loft for the creative person. You also get 1 free covered parking space and there's no extra fees for your furry babies( at least during my occupancy). That alone can save you over $200 a month! Everyone here has been super friendly which includes Michael (the owner), Ariana (the manager), and all the front desk personnel. I've become very fond of all of them. They're just sweet people you feel you can talk to and you do feel the appreciation is mutual. Just a positive vibe. I get packages sent here CONSTANTLY for business and they are always accommodating with storing them before I get to picked them up and they are always safe. Downtown is growing and expanding exponentially and Ariana was very clear about the construction that would happen in the area when I took a tour. She explained the changes that would happen outside my window. We talked about how the downtown noise level was different from suburbia. It was nothing I didn't expect by moving into a highly urban area. I welcomed the city noise as part of the urban experience. This is any downtown city or any community building. I have lived here for over 2 years and only will be moving out because I bought a home. I would stay here longer if I could. I am currently in a beautiful corner unit that has huge windows on 2 different walls. It's light and airy in here and the view is great. We have a lot of clients that come through here and are floored on how beautiful the loft is. It's totally bittersweet to have to leave. Point being, I'd live here again in a heart beat and I highly recommend the building to new renters! read more

Just re-signed for another great year :) As with all places in a city, you need to pick the place thats right for you. My wife and I want exposed brick, central location, historic looks and the sense of community that comes with living in a smaller building. My doorman knows our names, lets us know when we get packages and makes us smile when we leave in the morning. There is indoor parking (first come first serve) and a covered loading area for moving groceries in the rain. Yes there is street noise for out-facing units (its near a fire station) but frankly i am happy about that close location incase of emergencies. Units more-inside the building probably don't have this problem. When I lived downstairs you rarely heard a noise. The area is very clean and safe and has the least amount of trouble of anywhere i've lived in the 7 years I've been downtown. like most things, you get out what you put in - and we really feel like we are getting a lot out of this place. read more

My wife, son, and I have lived at the Reserve Lofts for almost 3 years. We love it here for many reasons: Location - Location is ideal for a new family in downtown. We are right across the street from Grand Hope Park, so we can take our son to play int he jungle gym very easily. Walking distance from great bars and restaurants, LA Live, Staples, Ralphs, Target, and 7th Street / Metro Center station. We feel totally safe walking around our neighborhood at any time of day/night, very few transients around us. Huge parking lot across the street for when friends visit. When moving downtown, we initially wanted to live in the historic core which was more hip/cool, but since we were starting a family we opted for South Park and it was a great decision. The area is calm and quiet, but still walking distance from Historic Core and all of the other places we like going. We also dont get much of the Staples/LA Live event crowds in the area, which is nice. Amenities - Great gym, clean laundry room, convenient parking (we have a basement parking space and another space across the street in our gated lot). We have a nice 3rd floor garden to get some air, and includes a community BBQ grill. We also have a nice hot tub, although I would LOVE a pool! A big plus for me as a working musician is rentable storage spaces in the sub basement, where I keep all of my audio gear. Staff - Weve seen many guards come and go, they have for the most part all been really great, friendly, and helpful when we need them. Management - Ariana has been really great in taking care of all of our needs. We feel that she really cares about the tenants and is just an overall pleasant person. I havent had much chance to speak to Michael, the owner, but my wife seems to really like him. The maintenance guy Miguel is really awesome, everyone we talks to always seems to have great things to say about him. Value - We researched many places after deciding to move downtown, and this place by far was the best value we could find in terms of price per square footage. Environment - In general, all of the neighbors we have met are very friendly. The building throws several social events throughout the year. Food and drink is provided, and it gives the neighbors a chance to get to know each other. We plan on staying at the Reserve Lofts until we outgrow it (we have another child on the way, well see how that goes). A huge bonus that was just announced was that a new charter school was approved and is supposed to open in the fall only 2 blocks away... of course this was a huge concern of ours as parents. I highly recommend this building if youre looking for a great place to live in Downtown LA! read more

I think The Reserve lofts is a great place to live. Before moving downtown I did a lot of research and found that it was difficult to find apartments that were run well and not run by large corporations. I had a friend living here, inquired and there was one unit available which I almost immediately took. The owner and the rest of the staff are friendly and attentive. I've been here for almost a year and whenever I have needed anything, including maintenance, they are on top of it. As for the units, they are each unique, which I like. You can hear your neighbors a little bit through the walls, but it doesn't seem to bother me. Also, you can't beat the location. It's within walking distance to Spring St., Staple Center, and The Fashion District. I also feel very safe walking around whether it's day or night. read more

I live here and no real complaints yet. Basically, I was sold on the location and nightlife. I originally moved in with my GF (at the time) because she was attending FIDM but we've gone our separate ways since those days and I harbor nil regrets. I'll update this if something worth mentioning comes up. read more

"Not Habitable Area" I really tried to make this place work. But like many crude loft conversions in LA, the sound integrity of the structure is very poor. If you prefer to hear every footstep of your neighbors, along with them having sex and everything else that goes along with paper-thin floors and walls - this is your place. Do not let the concrete floors deceive you, as they are just giant echo chambers that seriously need insulated panel floors installed on top of. After asking management numerous times about how loud things were before moving in, especially since I had experience in prior lofts with sound problems, I was assured by Ariana, the general manager, that everyone was respectful and professional and things were quiet. After all, this was probably the second most expensive unit in the entire building (#203), so I assumed it was top integrity at $3500+ a month. That claim proved dishonest - a lie that would not come to the surface until the upstairs neighbor surprisingly returned home after being away for the weeks during and following my move in. During those quiet few weeks, I invested about $17,000 and 100 hours in creating a professional photography/production studio. An enormous investment for me. While I appreciated Michael, the owner, allowing me to create this unorthodox structure, this sense of consideration quickly fell flat as time went on. Given the noise, from that moment on, part of my life became trying to talk to my upstairs neighbors about how I could hear literally everything, including even their cell phones vibrating through the floor from their coffee tables. It was amazing. I routinely offered to pay part of their rent if they would simply drop a thin carpet. That was how desperate I was. In hindsight, I should have broken the lease and moved out immediately. But again, my investment was too large and the kind of construction done required demolition - with total material/labor investment losses. I simply could not afford to take that loss, especially since I had JUST built it. After a few different tenants in three years above me, making my situation very clear to management that I wished to be alerted when the space was available again, since I was always trying to find a friend/associate to move in up there that could understand/help the problem, the building management decided to just ignore me and move in somebody with literally zero consideration of their sound, effectively destroying my professional work due to his perpetual and indifferent noise. This guy was a jerk. Final straw. It was an incredible slap in the face as management did this without alerting me to the vacancy, as I had been requesting for years. And this time I DID have a person to take over the space and everything would have worked out, finally, if they had simply respected the request. Again, I really tried to make this work, even if I had to pay the person living above me $500 a month to take proper steps. It is not only a testament to the lack of ethics of the building management, but also a testament to the general nature of our society. Their job is to sell you rents. And they really don't care how they do it or how dishonest they need to be. That much is clear. The owner, Michael, is your classic gaming multimillionaire who is detached from reality; yet can be quite convincing and charming. He pretends he's doing everyone a favor as they claim "the cheapest cost per square ft downtown". What they don't tell you is a good portion of that square footage exists on these stair-cased upper-lofts with very low ceiling height and endless pipes that go literally everywhere, making walking virtually impossible and ultimately dangerous. In my space, a legally required sign that said "Not Habitable Area" is mounted at the top of the staircase. I think something with that designation should not be counted in the square foot calculation cost. While they claimed the space was 2000 sq ft, the functional area of the space was less than 1400sq ft. It is again, another level of general dishonesty of the owners and management, making things look good on paper. In the end, I was trapped in this terrible space because of my initial investment and it was probably the biggest mistake I have made in my professional life. All attempts to rectify the circumstance went fundamentally ignored in the end by management, despite any lip service. I would see the manager in the hallways and she would flash her fake smile that she does to everyone, bypassing any sincerity, sense of professionalism or interest to see problems resolved. However, I can only really understand her as a tool of Michael the owner, fearful of losing her job and hence coerced into her dishonest disposition. She is a good salesman. But, as is usually the case, a good salesman is ultimately just a good bullsh*t artist. In the end, unless you want to live in a loud dorm environment, I strongly suggest you stay away from this building. read more

I love living here! I reviewed my experience when I first moved here in 2009 and my review still stands true. There are so many reasons that I have stayed in this building for 8 years. This building is beautiful. The renovation was done as to keep the artistic and historic integrity of the building and the lofts are huge and well built. In DTLA, you cannot find anything structurally built this solid for such a great price. I like the fact that these are real lofts and not a new building built to look like an old school loft. Because this building was the former Federal Reserve Bank, the walls are super thick - this thing is built like Fort Knox. There is no sound reverb and unlike most of the very cheaply built apartments in this area, you can't hear your neighbors in this building. For someone like me who works very long hours in the film business, it's imperative that I have a good nights sleep. I have never experienced any noise here. Also, since all the construction is done on this side of town, you don't hear the heinous construction noises you hear in every other part of Downtown. I also love the owner and management here. Michael and Ariana treat their tenants like family. They are fair, honest and very upstanding people which is a rare find nowadays. It speaks volumes that the management has never changed since I moved in. I like the fact that they always reply promptly to emails and phone calls. Same goes for maintenance - I have never had to wait for a service call. They work hard to make sure that all maintenance calls are tended too right away. Miguel and Oscar our maintenance men are super friendly and I trust them implicitly in my home. Our 24 hour Concierge is a HUGE plus - especially if you are someone who orders food or anything from Amazon! :) I also like that as a single woman, I feel really safe here. All the neighbors are so friendly and several of them have become lifelong friends. I met my 3 very best friends here. The area is simply AMAZING. It is the safest area in all of Downtown. This I know for a fact. It is also much cleaner down here than anywhere else I have seen. There are restaurants, bars, great shopping and wonderful supermarkets all within walking distance. In fact, I don't even use my car at all down here. I walk everywhere!! Lastly, this building is SO dog friendly! I love that my dogs are treated as well as I am!! I am really happy I am a resident here and I will continue to live here because I like living somewhere beautiful, safe and sound with an owner and a manager who truly care about their tenants. read more

It's a nice place and all, but its got problems. All the guards are great, Miguel the maintenance guy is great, and I even like the people in the office. Also, Michael the owner is a cool guy. The problem is the walls. I get to hear every intimate detail of both my neighbors. Especially the stereo of my one neighbor; and when he brings home a bunch of idiots at 2 in the morning to continue the party. I really love that. Now apparently my other neighbors have a new dog. Cute little bastard I'm sure, but it seems he loves to bark nonstop into exhaustion when they leave. That's really great. Especially when I'm trying to sleep in the morning! It's a cool looking place, but I'm beyond tired of hearing everything going on with my neighbors. read more

I have been living here for over a year and it's been a real pleasure! The pricing is highly competitive in Downtown for the amount of space and amenities you receive. The staff has been excellent on all measures. The owner is approachable and understanding of tenant needs. The Property Manager is the most accommodating one I've had in all of my years of living in LA. She takes action when there are complaints, she reaches out to make sure tenants are comfortable and she is easy to reach. The maintenance staff is on point for repairs, issues, etc and are very friendly about it. The security staff also knows each tenant by name, gives you a heads up when you have packages and also helps when we move heavy items or need to leave our cars in the loading zone. The gym is immaculate and has all the equipment we need and the garden and jacuzzi are safe havens. It is very well kept, including the BBQ grill and the neighbors are great to meet when everyone is sitting out there. I have no complaints about The Reserve and I look forward to staying here for years to come! read more

DON'T BOTHER! I originally found this place and thought, "finally a real loft that has character, space and for the most part is updated (except for the hospital plastic molding)." I was excited to move in and now I wish I'd held out a bit longer or just stayed at the Judson, which is, a hidden gem. My first month of moving in, my fridge and air conditioner went out, in mid summer. The maintenance crew is great and really worked hard. After realizing I'd need a replacement fridge, management ordered me a new fridge that would arrive in 3-4 weeks. I stated that I'd be ok with also receiving an empty units fridge as well. A MONTH later my fridge arrive and finally my air is back in order. Obviously I had to eat out just about everyday, paid for my out of town guest's food, while being miserably hot. I spoke with other nearby property owners before writing a letter to management to make sure I was well informed and professional in writing a letter. 8 out of 8 stated I should receive some type of compensation and that they had similar scenarios where they without hesitation OFFERED the resident some type of compensation. After writing a letter to the owner and not receiving any reply after 2-3 weeks (after being informed by management that I'm not entitled to anything), I decided to visit in person. I was told if they were to take care of their residents and compensate them when major appliances went out or other, they'd be out of business. They also made a big deal that they were out of $700 in purchasing a new fridge. Isn't that your job as a residential property owner, to make sure everything's running properly..? I'm obviously livid and could continue, but it seems to me if you'd want to stay in business, you'd take good care of your residents, especially new residents....and then maybe they'll sign a renewal lease and recommend the property to friends and clients...just my thoughts. I wouldn't do it again. Counting down my several months:( read more

This July, I will have clocked my 5th year at The Reserve, and I can't see myself living anywhere else in SoCal for the foreseeable future. I love that my landlord isn't some giant, faceless corporate entity. Michael, the owner, is an absolute gentleman who takes a keen interest in his tenants. Ariana, the manager, takes the owners same interest in making sure I'm happy with my place...and both are just kind people who stop to say hello and ask how your day's going. Miguel, the handyman, is great...as are all the doormen! I couldn't be happier with my place: it's quiet, and whenever I've had anything repaired (nothing major), it's done quickly. I live on the second floor, which I like, because in addition to being quiet, I have the fitness center and laundry right down the hall. And one floor up I enjoy a hot tub, common area that's always spotless, and grille when I'm cooking. Finally, I'm a creative, and there's lots of us here. The whole community at the Reserve are really special people. read more

I lived here for over two years and loved it. The building is fantastic. It is a hard loft - exposed pipes and ducts, brick walls and giant windows throughout. Of all the lofts I looked at downtown, this was by far the nicest. The ceilings are quite high. The massive windows give the units a wonderfully open feel. It's the old Federal Reserve building. It was built in the 20's and expanded in the 50's. Everything about the building has a really cool look from that era. Another nice thing - it is solid. Not even once was I ever disturbed by noise from other tenants. The entire staff is great. I rarely needed any type of service. But on the few occasions I did ask for something, Ariana, the property manager handled everything promptly and professionally. The service team, Miguel and Oscar, are friendly, competent and always helpful. My neighbors at Reserve loft were easy people to like. There seemed to be a lot of long term residence. I found all of them to be genuinely nice. I had to leave when I got a new job in Northern California. Otherwise, I'd still be living there today. read more

I've lived at The Reserve for 5 years with my husband. We love this building, haven't seen anything better in DTLA. Great management, friendly and efficient maintenance, and really nice 24 hour doormen. Great value for the square footage and one of the only buildings with an actual lofted area in the loft. Parking might be an issue in the future, there isn't enough underground parking for all tenants. Not sure what will happen when they break ground on our lot across the street. read more

I have been meaning to write this review for a long time. I've been here at the Reserve Lofts over two years and find the place to be a wonderful home. Ariana is amazing-really a top notch property manager. The maintenance staff is extremely responsive and does great work. I've found the door men to be friendly, courteous, and very helpful. The lofts themselves with their high ceilings and open plans are wonderful places to live. It is walking distance from all the greatest spots in DTLA including Mas Malo, Danny's Tacos, the Staples Center, and LA Live. I am just so happy to have found a great place to live in Downtown. read more

I don't often share yelp reviews, but in this case I found it incumbent to do so. I DO NOT RECOMMEND LIVING IN THIS BUILDING. I am a professional who works in film, and have a law degree. At its core, this was the WORST living experience I have had as an adult. I lived here for 13 months in '14/15. The noise level in the building due to the construction and thin walls/ceiling was completely misrepresented to me during my walk through. It made living (and working) there during the days unbearable. 6 days a week you can clearly hear the noise outside, as well as dogs barking, music, the elevator, talking, etc.. My friends who lived in the building and left, corroborated this. Also, the maintenance requests (there were many) were usually slow and often neglected. AC typically didn't work which made it brutal at times. Miguel and Oscar are good guys but there was some kind of disconnect from the office. Parking options are terrible as is the courtyard/hot tub (?). Used it a grand total of one time. Way too loud and polluted. Further, you will get screwed on your security deposit. They will use it to improve your unit once you move out. I suggest one of the newer buildings in the area. Same price range. I did it, and am much happier. To prove that I completely didn't hate it all, it has a great gym, and doormen are cool, but come on, you can do better for the rent that they're asking for.... read more

We rented a space for our employees from The Reserve. The staff was always helpful and made move in and move out a breeze. We would definitely rent from them again! read more

As I considered continuing to live at the Reserve Lofts I made a list of pros and cons for my residence of several years. I love that my apartment has high ceilings, exposed brick, tile floors, huge windows, stainless appliances, a large tub and a true loft! The building has a gorgeous granite exterior, speedy elevators, dependable laundry machines, garden greenery on the communal outdoor terrace, courteous front desk staff, a conscientious maintenance/ office team and an owner who knows tenants' names. While I had some items in minus column, they were offset by pluses associated with them such as few closets create flexible space and despite some old pipes, water is steaming hot. Also in the plus column is its designation on the Historic Register with many unique features that remind me of NYC. So my choice was stay and enjoy benefits of a gem of real estate! I recommend loft hunters not be tempted by flash and glass of new construction and enjoy making a home at the Reserve. read more