Tuck pointed our chimney quickly. All workers were helpful, professional, and more than capable.read more

Would rate zero stars if possible. Paid over $10,000 to get chimneys repaired and workmanship was…read moresloppy.

Great service. Having used several larger Chimney sweep providers, I was looking for a more…read morepersonal and detailed service. That is Valor to the T. Great work, detailed services and the best education in a service I've had. David explained every step in detail, what they were looking for during cleaning and inspection and made me feel like I was learning from a professional. Highly recommend Valor.

As a new homeowner, I felt that Valor Chimney did a fantastic job both in their initial evaluation…read moreas well as their organization in addressing the issues on a priority basis. With respect to general cleaning, their work is A+, and resolving problems to promote the health of the fireplace/chimney system were completed on time and for reasonable pricing. Dave and Victor were both personable and straight-shooting as far as how they communicate to me as their customer. They respected my interests, and listened to my concerns. Definitely will be looking forward to having them service my chimney again in the years to come!!

Great experience all around - from showroom to installation. Great people, everything was explained…read moreand made easy. Highly recommended!

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in…read more2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

This was the third time we had a technician come to our home to repair our 26 yr. old fireplace…read more After the initial two visits, the fireplace began malfunctioning again. As we were still under the 90 day warranty, the visit in February was at no cost to us. The technician, John, we extremely efficient, as well, working on finding to problem for almost 2 1/2 hours! He did something that I had not thought of before... that part of the problem was on the OUTSIDE of the house, as well as a broken part IN the fireplace, as well! The resulting repairs were completed , both in and out, and the fireplace is working magnificently again. John was very personable, courteous and knowledgeable of all things "fireplaces" and I am sending kudos to him AND Majestic Distribution. This is very much a stellar and professional company, it's employees the same. Thanks so much for your assistance!!!! Sandy Hill Aurora, IL

This business is amazing. From the moment we walked into the showroom through installation my…read moreexperience was excellent. Ben made sure we bought the fireplace that would suit us perfectly. It was modern, minimalist and within budget. The order was placed and shipped to them in a very timely manner. One or two weeks tops. The installation crew was on time and very courteous. They protected my floors with coverings. They had to move my t.v. as well. They did a wonderful job. They also made sure they vacuumed any dust created. I can't say enough good things about this company. I would recommend them to anyone looking for a new or updated fireplace.

This company is great!! They helped me pick out a great fireplace and helped me out greatly when I…read moregot into an issue with my contractor. They are really nice and have the best customer service I have ever received from any company!!

From the owner: Turning Houses Into Homes.read more

We had to convert our wood burning fire place a couple of yrs ago due to a structural issue. Greg…read morewas fantastic! Not only did he do the install he also helped us find the right people to help us fix the structural issues all while staying within our budget. I highly recommend Greg and Fireplace by Design! We love our fireplace!

We decided to replace our wood burning fireplace with a gas insert fireplace. Now I can turn it on…read moreand off with a remote control, make adjustments to the flame and burner fan or even set a thermostat on the remote and have the fireplace make its own adjustments to maintain a certain temperature. This unit should be way more efficient than a regular fireplace. Now I get use it way more often than I would use our old one! Greg was great. He is very knowledgeable about these units and did the entire installation all by himself in about 5 hours. He was very careful to lay out floor coverings and made sure everything was tidy before he left. We love this unit so much and are looking forward to converting our other fireplace. Thank you Greg!

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Daniel came to my condo before Christmas. I was really hoping I could have my fireplace up and…read morerunning for the holiday. He was so kind and so helpful. He explained what he was doing and managed to get it working with a quick cleaning and a small replacement part. I am so glad I called them and I will continue to recommend them to anyone who needs this kind of work. Thank you, so much, Daniel. You are the BEST!

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Professional and serious team of dedicated specialists. Quality service from initial walk through,…read morequotation and then the rebuild & repair to the 4 Fireplaces and Firepit. I spent over $18,000 with Capital and now I appreciate the value. They also rebuilt 35 year old fireplaces to look not just new but also impressive

Did a great job adding a lentil above my basement window. Was able to come out the next day and was…read morereasonably priced. Will use again.

UPDATED 3/11/26. Here's what I had to deal with ever since they redid my patio:…read morehttps://youtu.be/tA2aaeo_bbM Original Review back in 2024: Do NOT hire them to do your patio. I had them come re-sand and reseal, and the sand filled in is falling apart on one side of my patio as well as the edges in only a few months. They came a second time to try to fix it. Told them to let me know when they come because I want to be there whey they start so I can see what they're doing. I did not trust they were doing it well. They came out but didn't let me know and only after they had started, they came to me. That pissed me off, because I explicitely told them to wait until I am outside with them because of that and that I had questions. That request was blatantly ignored. Now about a couple months later, that sand is falling between the cracks and soft to the touch, I can literally compress it with my finger and I now have sand missing between cracks all over the place on one side of my patio again. There's no way they sealed that because that sand wouldn't be soft to the touch and able to compress with your finger! It's not only soft, they don't even put enough sand in it let alone forget to seal the damn thing. The second time they came out, they try to blame it on water, as if I'm an idiot (sure after a few months I expect this to all fall apart). There's nothing that would cause this. Regular rain shouldn't cause a $2k+ job to fail after a few months. The prior company who sanded this patio, the sand was not falling apart like this anywhere. Even after 5 years. Now I'm going to have to refill that sand and fix this myself. Maybe learned a lesson, just do this stuff yourself. Do it right the first time and you won't have reviews like this. Or customers that annoy you because you can't do your job well. They claim "warranties to match our underrepresented workmanship!". What warranty? I got no warranty and even when they come to fix the mess up, it still falls down. Anyone gets rain, even down pours. It's very clear what areas they did not do properly because the rest of the patio is holding ok. I expect a job to last a few years not a few months. Rain and nature happen, we expect this to hold up at least on average 3-5 years. I'm just going to seriously go back to Menards, there's a mexican guy there who knows a lot about this, and he's told me how I can just fix it myself and save money. He explained the different sealants, etc. and the pros and cons. That's exactly what I am going to do. No more hiring people for this. The ants are even crawling into the cracks now. Good times, right before it starts getting cold outside. So glad I have to spend a couple hours fixing this sh** now. I don't normally go out and rant like this but any moron can see this is not done right. More here on my actual patio, see the problem first hand: https://www.youtube.com/watch?v=xm8h2ZUq88A How it's supposed to be: https://www.youtube.com/watch?v=PMu1l2ure4M https://www.youtube.com/watch?v=mRGi6xa9ALo https://www.youtube.com/watch?v=Qi-KeIcv-Kk You do your customers right. You f up the job, you redo it. I expect the craft to be done well. You make mistakes, you fix it. You don't just tell people it is what it is and make excuses like you did with me after the fact.