I dropped by Summit 4x4 and met with Lee who scheduled an appt for a multi point inspection of my…read more 2004 TJ at my request. I had recently purchased this jeep and wanted it gone over to see what I could not see. They spent a good amount of time and when the inspection was over, Lee discussed all of the issues, Texted and Emailed me the results of the inspection which included videos which clearly described everything that should be looked at and replaced/repaired. I was given a very clear document which included costs for repairs. I was very pleased at the entire experience. Wynn S.

I find it hard to believe this place is still in business. Shows you how little competition is in…read morethis area. Not only one location, two price gouging fairly incompetent locations. Been to both multiple times. Their current hourly labor rate of $220 per hour, not for a mechanic, or a plumber, or an electrician, but a basic parts installer, is insane. I used to own a truck fabrication business and have installed well over 300 lift kits. I know the lack of mechanical knowledge that is needed to install a lift and most off-road accessories. I don't have my shop anymore so I went in pricing lift kits and installation pricing. First, they could not even match the price for a $5000 lift kit from ANY online retailer, even at the direct manufacturer MSRP. Then, they tell me they are going to charge me a 3% credit card fee on top of that. Why, no online retailers charge that fee. So, you're telling me you cannot sell me a lift kit for the same price I can order it from the Cognito website? Ok. Then I ask about installation. The Cognito instructions say installation takes 10-13 hours for the average mechanic. Not someone who does this regularly, an average mechanic. The Prescott Summit quoted me $2500 for installation and 2 days in the shop. That is a LOT of money for one guy working for 10-13 hours. Then they nickel and dime you for everything. Well, it gets worse. I then go to the Prescott Valley Summit. The price for the lift? Same price but now a 4% credit card fee. The labor for the 10-13 hour lift kit installation, $3700. $1200 difference, 10 miles away, same shop, same kit. Insane and infuriating. I would drive to Vegas for a tire change before I would go back to Summit. I ended up having a highly rated tire shop in Prescott Valley Install the lift. They were meticulous, did an amazing job. Called to ask me questions about how I wanted this or where I wanted that. $1500 out the door, alignment, everything. NEVER. EVER. Go to Summit 4x4. Ask around, I did. I could not find a single good review or happy person.

This is for the Chino Valley store, second time back and both were excellent. The latest was for…read morewater pump replacement , was quoted a very reasonable price by Brett, and job was completed for what I was quoted and am very happy,and on time. Also I asked Brett if he could check A/C compressor thinking another big bill, I described what was up and he said sounds like electrical problem said he could diagnose for 1/2 hour labor called back said it was some thermal switch. I said go ahead and check it out, called back in no time said it indeed was the switch I said go ahead. Once again hundreds of dollars less than what I was expecting. Do a lot of my own stuff but being 76 there some I will pass on water pump being one, I will be back. Awesome customer service, Brett is excellent. I also met my tech when I picked up, Brandon also very friendly and very helpful. Check them out

This is a great auto shop. DUSTIN, the 2ND in charge is a skilled and knowledgable auto guru. I…read morehad asked him to go over my 14 yr old Toyota. Actually asked him to "find something". He only advised that I think about the tires, showing me the wear. He was right too. Nothing else. How honest is that! Great auto repair shop!

I wouldn't take my vehicle anywhere else…read more David and team have done all my maintenance and modifications since they opened. Iconic always exceeds expectations. Jenny in the front office is hyper-attentive and personable. I could not be happier.

Iconic always delivers solid work. Just had the Banks grid heater delete, EGR service, serpentine…read morebelt replaced, and the valve and CCV covers replaced. Just a great team at Iconic!!! Thank you to everyone at Iconic for keeping my truck rolling down the road. And thank you Jenny for always letting me add last minute stuff to my work order...LOL!! Iconic's the place for me and my truck (2017 ram 2500 CTD).

Always done on time .Always done right. Take a lot of different vehicles in and never a problem…read moreafterwords.

They took my car in almost immediately. After a short time diagnosing the problem, they told me it…read morewas just the battery. They got a one delivered and installed it and I was out of there in an hour. Great work, great people.

Quality Trailers installed an electrical connector for towing on my hybrid PU truck. Great service…read morestart to finish and competitive pricing. Friendly and professional.

I was in a difficult spot. Kolton was honest, true to his word and understanding. I purchased a…read moregreat trailer at a fair price. He answered all of my questions, and followed through with everything we spoke about. Truly a great experience with great people! 10 out of 10, I will recommend quality trailers in Chino Valley to anyone who asks me!! Thanks!!

This new off-road shop has raised the bar for 4x4 shops in Prescott & Northern AZ. They provide an…read moreexpertise that is unmatched. Also, their services are completed quickly, with precision skill. The Uncharted Offroad team are very friendly & customer first oriented. A great value & experience. This is the only 4x4 shop for my vehicles.

New Off-road shop? Yes! Seriously, this place is awesome. It's got that overall vibe of being very…read morelaid-back, but you can tell right away the team knows their stuff. They're clearly experienced (and off-roaders themselves, which makes a huge difference). You can ask them anything, and they give advice on what they would do for their vehicles, not just a sales pitch. I'm excited that we have a new shop in town, It's exactly what we needed!

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.