Great Coaching from all trainers especially Kaylee and Steph and Aiden. Love the way the work outs…read moreare always varied

All of the trainers are amazing! I look forward to working out and they are a big reason why.read more

The staff is super friendly and helpful, as well as the actual members of the gym. I have been to…read moreother CrossFit gyms in the area and I have to say this one has a much friendly vibe you do not feel like an outsider walking into the front doors. Excited to go back to my next class.

Great gym and very welcoming environment! The coach's are truly invested in your fitness and your…read morehealth. They really work with you to help you reach your goals and they are very knowledgeable. Love this place!

I was a frequent gym-goer at this place, I love the community and the people, they are what truly…read moremakes it shine. The pricing however, not honoring legacy members after years of being part of the community, was a little ridiculous, since many gyms around will only raise rates for newcomers, not legacy members. Also, the personal training is really expensive and doesn't roll over, which is really awful, because everyone has lives and responsibilities and sometimes the gym and personal life clashes. I don't think it's fair to punish people who have a harder time scheduling sessions to lose out on a lot of money. It's turning into a cash grab in my opinion, and I will miss the community I loved so much.

I love Wolf Heart! Not a fitness person at all, never have been (I'm 50+). Started going w/my…read moreniece and I truly do love it. Great workout, great community, and I'm especially grateful for accommodations for my not so great knees. Very encouraging and fun group of instructors who know their stuff!.

I have been to multiple CrossFit gym and other gyms in the area, and this is highest quality one by…read morefar. Owners are involved and are experienced coaches. Case in point, on day one the owner diagnose an issue that I was having with my form for one of the Olympic, weightlifting movements, which another gym in the areas coaches hadn't noticed for seven months, and had led to an injury. Day one Joe diagnosed the problem and it was fixed without me even asking!There are two sides of the gym, dedicated for electric weightlifting on one side, and the other side, high intensity, interval training. This shit is easily accessible, clean, and has easy parking. It is not a globo gym, nor is it simply an iron fitness. There is space for what you need if it's a casino workout, or you're dropping in for open gym or individual weightlifting session. Coaches run classes on time, one hour, which is not the experience that I have had other community style gyms in the past in the area. American flag over the door, attentive coaches and community, never asking for reviews online (a great plus!), accessible in ten minutes or less from JBLM, Lakewood, all the way up to Ruston. Great location for access!

Worst company! Do not shop here. They will screw you over! They have TERRIBLE!!!! Customer service!…read moreI was called names by their employee. They overcharge. And don't send you what they say they are going to send. Oh, and trying to return is even worse. They try and rip you off BAD! Then they try and make you pay more money to return it than it was to buy it? Haha, how does that make sense?

Best coaches, amazing workouts, awesome community. What more can you ask for? Great gym for all…read morefitness levels.

In my 4th year here and feel stronger than ever in my life. All levels welcomed and encouraged…read more Amazing community. People are serious about their goals while keeping a down to earth attitude. People are great and welcoming. Loe is amazing and gives you the supportive and technical feedback you need to get better. I tried it out after covid and never left.

Hotworx runs on shady business ethics and even worse customer service. They're quick to take your…read moremoney but impossible to get a straight answer from when something goes wrong. The staff is unhelpful, dismissive, and completely uninterested in resolving issues. If you value honesty and basic respect as a customer, look elsewhere. If I could I wouldn't even give this a star

Was a member here for almost a year and loved every bit of it! It's open 24/7 to all members and it…read morewas a really neat, clean, and friendly staff. Loses one star because when I went to cancel my membership I had to pay for 3 months in advance and I was moving the month I went to end it so I wasn't even able to use the remaining of the months paid for. Was kinda spendy too but read the contract closely and cancel 3 months in advance!

I was a member for 3 years until the owner decided to up my rate because of a "software change." I…read moresigned a contract for $145 a month, and she was trying to raise my rate to $180 a month. I believe that is completely illegal, I'm surprised someone doesn't sue her for it. The owner is stepping over dollars to pick up pennies. And losing long-term members because of it. I was kicked out of the FB members page on May 15th even though I was paid until the 31st. So I could no longer see what the workouts were. I asked the owner why, and she just said, " That's what's best for now, I'll send you over the workouts in an email." I never once received an email with the workouts. The coaches can be unprofessional at times, starting class late just to "wait on members" who are consistently late to class, making the class go over in time. I used to love this gym, but things have gone down hill the last few months sadly.

They don't allow drop ins which is the first CrossFit gym I've come across where this has been the…read morecase. Have literally been to about 100 different CrossFit gyms in different cities around the world over the years and I love getting to know the locals whilst doing a wod. Such a shame

Staff is friendly, the workouts are great, 10/10 recommend. Tay manages the studio fantastically…read more My happy place. Thank you.

I have been a member of this community since it opened. I've only considered canceling my…read moremembership one other time when they had the Caroline crew, but this new crew they've hired has really soured my whole experience. Hotworx was my favorite place to go for stress relief, detoxing, alone time after work and weekend peace. Now, I have to make myself go because I am paying for the membership and feel guilty if I don't go. It all has to do with the staff. I'm completely surprised by the way the owners have allowed this new manager to create social media with her tatas out every time she posts something. The content she puts out is just distasteful and her husband in every video- it's very off putting and not "on brand". It reflects poorly on the company. The other young man is social awkward and I don't feel comfortable with him. He doesn't know how to interact with people, he bombards new signees the minute they walk out of the sauna, right in the middle of the isle and immediately asks what membership they want? What a turn off! Yet, if he is close to his lunch hour or it's too soon to closing time and someone new wants to sign up, he tells them he's off and to come back tomorrow. I, personally, have never felt comfortable with him being there if I'm alone at the studio because of his awkward presence, lack of knowledge and social skills. I don't know how a business has gone through so many different employees in such a short period. Additionally, this new staff doesn't seem to have the work ethic to clean and maintain the same level of sanitation that the previous staff has always done. I've only seen them sit or stand at the front desk. I've had to clean broken toenails out of my sauna AND I had left my sweater in a cubby for a week and no one had noticed it!

Thinking about a new experience in healthier lifestyle? Check out HOTWORX in Bonney Lake, WA! The…read morestaff are super awesome in assisting you with any questions you may have about the studio or the membership information. Each sauna studio can contain up to 3 members working out. You must have a smartphone to download the HOTWORX apps because this is how you'd gain entry into the studio, book your appointments, and retain your work-out records. The concept is simple: you book your appointment(s) whenever you wish to work out. You show up and do your thing! You may be able to work out by yourself if you happen to book during the time other members are busy or members may cancelling sessions last minute. Besides the sauna studios, there's a neutral zone (I call it because there's no heat!), where you can utilize weights to work out to add in the spice. I honestly love HOTWORX, and it's my new journey into a healthier lifestyle.

I have been a member here since September 2024 before they even opened, I knew I wanted to be a…read morepart of this. I had knee surgery in Dec 2024 and started 14 days later in the infrared sauna (light in stretch) but over the year have added a bit of everything. ISO, HIIT & Weights. My knee is healed, mental clarity improved, cardio is on par and building up strength training. I cannot recommend Hotworx enough so many benefits and it's the only gym I have ever fully committed to (no wasted membership) I go 5-7 days a week and sometimes twice in a day. The exercise and recovery benefits will speak for themselves. Once you commit you won't go back!

Best gym around! I think everyone should come here and enjoy the great environment. Cannot…read morecomplain, awesome gym, awesome staff!

Who doesn't love seeing employees and clients genuinely enjoying where they work out and spend…read moretheir time? At LA Fitness in Puyallup, Manager Sabrina makes every visit feel welcoming and worthwhile. Recently, it was her birthday, and not only did her staff celebrate her, but clients like myself joined in by decorating her desk area with flowers, candy, and heartfelt touches. That alone says a lot about the kind of person she is. Sabrina goes above and beyond every day to make the gym both beneficial and fun. I've seen her participate in different classes so she can speak knowledgeably and honestly about them. I've watched her walk through the locker rooms with staff to ensure the facility stays clean and well cared for. She even spends her own money on thoughtful extras, like decorating mirrors with positive, uplifting, and motivating messages. Most importantly, Sabrina always has a smile on her face, and everyone knows her desk is open -- whether you want to ask about personal training, equipment, the facility, or simply share a story and a laugh. Sabrina truly adds value, not just to LA Fitness, but to the entire community she helps create there.