This place has been amazing! The staff are all consistently kind and patient. The food, and my…read moreestimation, is excellent. And the apartments are spacious and very well designed.

I want to express my gratitude to the memory care staff. While there has been a big turn around in…read moremanagement since the transition from Westmont to Ivy Park, the staff that have stayed have been wonderful. My father in law had been here for over a year but passed while on hospice very recently and the staff were so supportive. They were very attentive to his needs and made sure he was kept comfortable. The med tech, Stacey, is an absolute angel. She's so caring and knowledgeable about the care the residents are receiving. I'm so thankful and appreciative of the med techs and caregivers who kept my father in law comfortable in his final moments. Thank you all so much!

My mom has lived at Terrace Garden for over 10 years. Unfortunately, she has been sent to the ER…read moretwice because the dinners provided by Terrace Garden were difficult for her to digest. In both incidents, the GI doctor had to perform a procedure to remove food that became stuck in her esophagus. Dinner is included in the rent. Residents have to pay for it even if they do not eat it. We requested that the office consider offering at least one soft-food entrée option for seniors, but they were not helpful and declined to make any changes. I do not recommend this senior housing. The rent increases every year, yet the quality of service does not improve. It used to have a long waiting list, but now there are always openings-- and this is not surprising.

My parents live there for three years now. The place is constantly maintained and very clean. The…read morestaff is friendly. The food is so-so, and the rent is kind of high for seniors. The trains can be noisy at times, but the location is hard to beat. It is close to many supermarkets, restaurants, library and senior center. They even have Chinese newspaper newsstand outside the complex. The security is also good. I checked a number of senior homes, and sometimes they are very depressing and smelly. This place looks cheery and sunny.

Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

We had a very positive experience at Milpitas Care Center when my parent checked in for respite…read morecare. They took extra care in learning her routine and needs. We were able to rest assure that they were in very caring hands. They had very open communication and kept us updated. I would recommend them to any of my friends. The staff was delightful and my parent felt safe.

My mom has lived at Golden Heritage for almost 2.5 years ever since she broke her hip and some…read moreother issues which made living at home with me more difficult. My brother and I had looked at a number of possible assisted living facilities and Golden Heritage was my first choice. It is relatively close by to where I live and work, has an Asian staff with many speaking Mandarin (as well as I believe Catonese). There are also some Japanese and possibly some Korean residents as well. We had also considered Aegis Gardens in Fremont, but it was further away and higher cost. The place is independently owned and run by a very nice family with experience in running health care facilities. The place also felt less "corporate." The facilities were converted from a "European" style hotel - with each of the resident floors having a big common space - so it doesn't look like a typical assisted living facility or hotel. The place is clean and the staff is friendly. It took a few months for my mom to adjust living there, but she's come to enjoy living there. My mom enjoys the activities including simple daily exercises, some crafts, weekly outings to pick up small groceries (like fruit for small fridge in room) and household items, and bingo. And, often on the weekends there are small performances by local groups like youth or senior church groups I think. There is free wifi and my mom regularly streams videos from her iPad which I understand is common. Having just broken her hip my mom started off in the assisted living floor of Golden Heritage, but a few months after transitioned to an independent living floor which helped keep the costs down. Despite being in independent living they do check in on her and have called my brother or I when they have noticed problems such as falls or strange behavior; we monitored more carefully and eventually had a medical issue taken care of. It definitely gives me piece of mind knowing that she's being watched over. All in all I'm very satisfied with Golden Heritage. I think if you're looking into senior facilities for you elderly loved one you should definitely check out multiple places as they will each feel a little different to you. I wouldn't state that Golden Heritage is for everyone, but it's been working very well for my mom.

This place was such a treasure and ran by very loving people. So sad to hear that it is permanently…read moreclosed.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Today I had the chance to tour Ellore Santa Clara, with Joyce Aquino--their Executive…read moreDirector--personally showing us around. Honestly, I walked away both impressed and thoughtful. Ellore is the kind of senior living community that sets a high bar. It's beautiful, with a library where the books actually change every month based on what residents want to read, a real movie theater, and even a penthouse. But what really stood out to me was the mood--staff were actually happy to be there, and it showed in the way they interacted with everyone. You could sense that residents are genuinely seen and valued. Of course, the level of comfort and care here isn't for everyone-- and I know that. But for those who can access / afford it, it feels far from institutional. What made the visit even more meaningful was the open conversation not just about business, but to find ways they can give back and support the larger community. I left feeling hopeful about what's possible when people come together with the right intentions.

Went a few times to look around. Every time it was different people running the place. No…read moreconsistency at all. Felt like they were just trying to sell, sell, sell. Building was empty but lots of big promises that didn't feel real. Nothing ever matched what they said before. Didn't trust it. Would not recommend.

Priya living, Warm Springs located in calm and quite surrondings of Fremont is a "Home Away From…read moreHome" for Seniors, in a gorgeous environment and with friendly active Seniors as neighbours. I enjoyed my stay in PLWS. " Nevera dull moment"- thanks to our community Director Seema Tuli who greets us with a variety of new activities/-social, entertainment. brain teasers, group lunch and so on. She spares no efforts to innovate new programs to cheer us up. All maintenance issues are solved by Elias instantly on the spot with a smiling face. Other issues are quickly sorted out by the office. I proudly say that my life in PLWS is one of the happiest phases in my life and I strongly recommend this place to Seniors.

I've intended to write this review for quite a while. We were living in these apartments when Priya…read moreLiving first purchased them a couple of years ago and stayed there about one year under their management. My wife and I are public school teachers with three children under the age of 7 at the time. We expressed both a safety concern and a concern about family accommodation to them a few months after they took over ownership. The response we received was pretty charged and addressed from a person who referred to himself elsewhere as the "founder and CEO." Per yelp policy I won't publish the person's name. After observing some concerning actions (or lack thereof) by Priya ownership in their treatment of other tenants with whom we were close, we mentioned to Priya living in advance we would potentially write a social media review of their business. I thought it was important to post an excerpt from that response from the CEO in case it is helpful to anyone to understand the philosophy of management and their attitude toward customers. It also might explain the limited yelp reviews (I must admit that I felt a little cautious about posting this - not a lot of extra money sitting around a family of teachers to defend against SLAP lawsuits). Excerpt from letter from "CEO and Founder" of Priya Living: "Be aware that if you choose to publicly make false and irresponsible statements about our actions and intentions... we will immediately initiate a defamation lawsuit against you, and pursue it aggressively." Even though we had many experiences to share, one of the reasons we had not posted this earlier was because we actually really liked the onsite manager Priya Living, named Selva. As a caring and customer-oriented individual, he seemed a contrast to the attitude and philosophy of ownership. Our kids and family considered him and his wife great friends. Shortly after we left, we heard from Selva that he had been fired. While quite sad, it was not surprising based on our other interactions with Priya Living. Priya Living seems to have a somewhat "we-know-best" top-down management style, so I'm guessing Selva's willingness to listen to tenants and make positive changes likely made them uncomfortable. I have chosen not to include some of our specific concerns and observations (neither positive or negative) since we didn't find Priya Living was very receptive to constructive feedback. Feel free to send me a private message though if you feel this information would be helpful to you in making a decision on whether to move into the complex yourself or have a relative move in. You might wonder why I gave 3 stars when I obviously had some major concerns about the ownership. I actually did have some positive things to say about the company and their management, but I just didn't feel I could write a totally objective review with the previously-mentioned lawsuit threat. Three stars reflects our overall experience: essentially a mix of significant concerns about ownership with some positive experiences regarding improvements to the grounds and facilities.

Amarjeet Kaur LVN is a Angel she took such good care of my sister and gave me such good information…read moreon all of the medication that my sister and she took care of all of my sisters needs and is very thorough she is so kind it's so hard to have your loved one in hospice Amarjeet is wonderful I am grateful for her

I am grateful that Good Samaritan introduced me to Vitas Healthcare because I don't know what I…read morewould've done without that option being offered to me. My wife was admitted to San Jose's Good Samaritan Hospital in late November 2024 thru the ER, then cardio floor, then ICU, and back to cardio. This was after series of hospitalizations and rehabs over a five year period or so. She lost her appetite, became agitated and suspicious of being in a strange place. The attending doctors didn't know what to do. After consulting with the palliative care doctor and discussing with immediate family, hospice was the option I decided for my wife because staying in the hospital was not helping. She was released on December 11, 2024 and transported back to the board & care home that she had only started in early November. The local San Jose Vitas team that cared for my wife was tremendous and there have been no out of pocket expenses throughout. Vitas coordinated and setup a hospital bed, oxygen compressor, other supplies and meds for my wife working with staff at the care home. She continued not wanting to eat, and her physical self rapidly declined. A month after she returned from Good Samaritan she passed away on January 8, 2025. The entire team maintained contact with me on her situation because it changed from weekly to 24 hour care quickly. The team includes a case manager nurse (Jackie), social worker (Hyun Ah), doctor (Dr Han Yu), CNA (Agatha), on-call nurses, and chaplain. I am particularly thankful for Vitas because they offer counseling and therapy through their chaplains. I asked Jonah if he could officiate for my wife's memorial service at sea in late January; and he agreed to also compose her eulogy with me. About a week after our service, I reached out to nurse Adina who was with my wife when she died because I felt guilty not being there. She was so kind and reassured me that my wife peacefully passed and was in no pain. That my wife felt the presence of our family who visited days earlier and carried that with her. Chaplain Jonah and I maintained a year long connection through weekly therapy sessions, and recently continued with a three month bereavement dinner group he coordinated for other members that have lost loved ones. Making those connections has been comforting because it does help to know that you're not alone and that others going through this process are also having a difficult time because grief is not a simple thing to deal with, and different for each person. It is an ongoing journey learning to navigate loss and grief.

This is a long overdue review. Barbara Lee Senior Center is a very nice facility for seniors to go…read moreto. The staff here is top notch! Very friendly, helpful, and caring. They have a calendar of the scheduled classes that the seniors can participate in like exercise, crafts, weight lifting, etc. It's a excellent and safe place for seniors to hang out with their peers, or meet new people. It is a popular place. The parking lot is adjacent to City Hall, Panda Express, Peet's Coffee, etc. so there is plenty of spaces available. Thank you again for being such a great part of the community! My dad enjoyed his time here.

Great place for a workout. Good place for Chinese games,…read moreClosed on weekends. Open until 4:30 on weekdays.

I'm writing a special thank you to Tri Starr Home Care for their caring, compassionate, and…read morehard-working team of caregivers who are providing excellent 24/7 care for our Mom who is 98 years old. She had pelvic fractures following a fall, and we would not be able to care for Mom at home without their professional, kind, and attentive care. Our whole family loves them! They are warm, helpful, and responsive to Mom's physical and emotional needs. They also work seamlessly together by keeping extensive notes and briefing each other between shifts. Our family is incredibly grateful to the Tri Starr Home Care team and we highly recommend them.

My Mom is 96 years old. She had a stroke 5 years ago and needed 24/7 home care…read more Tri Starr is the 3rd agency that we have used. We had problems such as the agency not having caregivers to care for my Mom and also caregivers that stole from her. With the first agency, a caregiver took several pieces of jewelry including my grandmothers pearl necklace.A caregiver at the second agency took over 100 Norco( pain medication). We have had Tri Starr for almost 2 years. The caregivers take good care of my Mom and they are very honest.