So grateful this location is back to accept donations. When I arrived, I was second in line and…read moreeven with only one attendant, the drop off went quick. Post Covid reopen, please note items not acceptable for donation (quite a few new items listed). Be sure you are aware of the items you pack up and that you pack up items you won't miss. ARC will try to help reclaim "accidental donations" but cannot guarantee. As always, don't forget a receipt for tax deductions!

I had a horrible experience today at this location. To the employee who waited on me, you have some…read moreserious mental issues and need help!! I just sold my house and needed to downsize. I pulled up in a sport utility vehicle full of items I was donating, about 10 boxes including cookware and utensils, silverware, sports gear, electronics, holiday decorations, and about 80-90 articles of clothing, to name just some of what I had. All of it was good quality, no junk. A male employee approached me with a bin on wheels, grabs the first box and slams it into the bin, hard enough that it got my attention. He then grabs the 2nd box and does the same thing, causing 2 boxes of glass Christmas ornaments to pop out and land on the ground. He then starts to wheel the bin inside and is literally dragging one of the boxes of glass ornaments. When I pointed out to him what he had just done, he got visibly angry with me and told me if I had a problem, I could take my s#*t somewhere else. I told him to relax and just be careful with the fragile items I was donating. That's when he told me he was not going to accept my items and if I continued to offload my vehicle, he would call the police, and I would be charged with illegal dumping. I walked up to the entrance of the warehouse and yelled to see if anyone else was working but he was alone. He didn't like that I did that, so he grabbed his phone and called the police. I immediately started putting my stuff back in the car. As I am doing so, I'm listening to him tell the police that they need to hurry because I am threatening him and he fears for his safety. He told them I was acting hostile and confrontational. ALL LIES!! I then pulled around to the front but stayed about 15 parking spaces away from the building. I wanted to see if the police showed up to tell them that everything he said on the phone was a lie and they should check the video. He shouldn't be wasting police resources with lies just because his feelings were hurt. He then walked out front, I assume to wait for the police, and spotted me sitting in my car. He immediately started grabbing his genitals and yelling at me to s#*k his d#*k and that he was going to c*m down my throat. I put my window up so I could no longer hear him, but he kept grabbing himself in a very animated manner and yelling. This is the mentality that Arc decided to put in charge of their donation center! Pathetic!! I understand that this is not a high paying job and Arc is probably limited to who they can hire, but you couldn't possibly do any worse than this guy!! After a few minutes, when the police didn't show, I left and took my donations to GoodWill. They were happy to help me and even made a few comments about how nice some of the items I was donating were. It made me feel really good about helping out. You lost me forever, Arc. In case you are not sure who this individual is, he is missing 2 teeth in the front of his mouth, one upper, one lower.

The gentlemen at the Maximus station are maximally pleasant and efficient to work with.read more

This is a very small, stand-alone donation center. I like it because it's EASY. The donation center…read moreconnected to the store on Quebec is kind of a pain. This one, you can simply drive up, and someone will come out to help you unload your car. Or you can simply deposit things in the outside bins. Very efficient. They have the tax donation receipts outside, so you can just grab one instead of waiting for someone to bring one to you. Parking is convenient. I prefer donating to ARC as opposed to Goodwill or the Salvation Army because reasons.

Big Very big…read moreinside. Heavy on women's clothing. Very nice furniture section as well. I saw a lot of golf clubs too.

Did a quick drop off of donations through their drive through. Very nice employees on an early…read moreSunday morning. They had me pull forward to where my trunk met their door so they could easily take the bags--and there were many-- so that I did not have to get out of the car. Excellent and expedient service!

I just happened upon this establishment as it was next door to where I was shopping at. I've never…read morebeen to an arc thrift store but I've heard you can find some interesting items there. I'd say I do agree. I liked how everything wasn't so crammed together that you couldn't see in between the items you're looking for.

This is like a messy goodwill. On Saturday it was so busy! They have a lot of stuff!! Tons of…read moreeverything you can think of!! Large parking lot out front.

We got two brand new sleds for $5/each!!! I found from Facebook marketplace and then went together…read morethe store picked up.

Went in today in hopes of good finds. This store needs to close its doors. The items look like…read moretrash and are over priced. Couches looked soiled, other pieces were beyond old and nothing usable. Also two front desk workers don't even greet or acknowledge customers

Love ARC. I hardly ever leave this place without a new piece of clothing whether it's a T-shirt,…read morejacket, etc. I was looking for some spring-form pans the other day and found a 2 pc set that looked brand new at this location for 5 bucks! Can't beat it! Staff has always been very helpful at this location and the store is pretty clean and well laid out. Definitely be coming to this location again.

I was a senior and I didn't get my 50 percent off. Only one item with blue tag was 50 percent off…read more Am upset, I was told only whatever tag is 50 percent off is it. You people should take off your signs that says senior 50 percent off signs.

Helpful and friendly. They always offer to help take it out of the car and usually offer a receipt…read morewhen doing so.

Got up early this morning, loaded my first-class donations in the car and drove to Goodwill…read moreDonation Center on Smoky Hill in Aurora -- only to find it closed at 9:30 AM with handwritten signs that it was "Full." What? This has happened before, too many times, when the center is unexpectedly closed. Evidently another donor was angry enough that she unloaded her donations in front of the store anyway, then left. So does this mean I should go back tomorrow or the next day or ?? I don't understand.

Quite a variety of things...u found a lot of clothes, a Chala purse, Henckel knives...I had to make…read moreroom in my suitcase for my treasures...had a blast!!

Too clogged up with junk, you really have to like "picking"! It was a hoarders treasure.read more