Ohh goodness, what I can say truly to express my deep appreciation for the team at Suburban propane…read moreSan Jose accept they are absolutely amazing!!! Seriously they went above and beyond after this last storm to get us heat and lights as we had lost it all after 7 days of no power, roads closed etc.. It was a terrifying to be honest emotional yet deeply grateful time and the team at Suburban San Jose truly pulled thru when I thought I may loose it.. We have a special needs son and many fur babies plus 4 more boys and this experience truly brought us to our knees, yet when we were at our last straw Corin(I pray I spelled her name correctly, apologies if not:)and her team where there!!! They all are so kind, respectful, understanding and there when you need them the most!! Thank you all so very much, you were and are our angels,we appreciate you deeply!!! Biggest Blessings to you all!!

I've been here a few times and it is usually a good place. I went this afternoon at 2:09PM to fill…read moreup my 30lb propane tank for the RV and was told they were closed. The attendant was still there and refused to fill up my tank because they are closed. I told them their website says they are open until 5pm. He shows me the special hours posted on a piece of paper due to covid-19. If you are going to change the hours, I suggest you UPDATE your website as well as yelp profile. I will take my business somewhere else and did. For anyone wanting to use them, here here there official hours (that are not posted anywhere online)

Besides being on hold for over 40 minutes when trying to talk to a person, let me tell you about…read morethe tank removall fees. Being fed up with outragous pricing for their propane, I decided to buy my own tank and contacted Amerigas to pick up their tank. They charge $299.99 tank removal fee AND another $119.99 dispatch fee for a total of about $420 to pick up their tank I have been renting since 2018. By comparison, Blue Star charges $160, total Suburban charges $150, less credit for whatever fuel is still in the tank, total, and Ferrell charges nothing. I see absolutely no reason to ever do business with this company again, barring a change of ownership.

I manage a 4-unit rental property in Scotts Valley, and we've been using AmeriGas. The shared tank…read morefor all four units is medium-sized. AmeriGas consistently drove tenants away by issuing outrageously inflated bills. One former tenant received a $5,500 bill for May 2023--even though they weren't using the wall heater. Another tenant was billed $3,700 for November. To put that in perspective, a city inspector from Santa Cruz confirmed that $3,700 is way more than the annual gas cost for all four units combined, closer to the cost of two year gas usage by all 4 families. The only way to combat this scam is to get the city involved, forcing an AmeriGas employee to physically read the meter, or to spend endless hours on chat or phone calls with AmeriGas--both of which are exhausting and time-consuming. After inspection, the actual meter readings are nowhere near the thousands of dollars they claim remotely. But if you don't vigilantly monitor your bills, AmeriGas will hit you with $4,000-$5,000 per month, and they're lightning-fast to send those fraudulent bills to collections, wrecking people's credit. Bottom line: AmeriGas's remote meter readings, which inexplicably add a few zeros to your bill, are a complete SCAM. We're switching all tenants to FerrellGas this month and hoping they're not another scam like AmeriGas. If you want to destroy your credit, waste countless hours battling a dishonest gas company, or drive away good tenants, by all means--use AmeriGas.

Awesome costumer service, great people, and great prices. Would definitely recommend it to anybody!read more

Great family owned business! Very helpful and Amazing customer service. This business is expanding…read morewith more gases available. Great location right off the freeway.

Amazing guy ! Helped me in the time in need ! I needed some air in my tire urgently biking to pal…read morealto and he helped me out no problem! Completely stopped what he was doing and added air to my tire ! And got me in my way !

I've been a happy customer at George's auto repair for years, and they always took care of my cars…read morewith quality work and reasonable prices, not to mention everyone being so nice, honest, professional, warm and are genuinely good people. Other auto shops insists on selling you parts (so they could make a profit on the parts too). But I'm super picky about what parts are installed on my cars, and George's actually encourages me to bring in parts that I sourced myself, to spare them the trouble of searching for hard-to-find pieces. This is a winner in my book! I noticed the recent construction at the site, was wondering when would George's reopen. A couple of days ago I saw that the snack shop opened, so I went in to check. The clerk told me it's a new business there now, they don't yet have a phone number, it's currently just a gas station (no longer Valero) and snack shop, the auto repair section is closed at this time. He didn't know if George's would reopen elsewhere. Suggesting that I return another time to ask the manager as he might know. I haven't done that yet, but the sudden change makes me sad. If anyone from the old team reads this, I'm the guy with the Audis. If you r shop moved elsewhere, I'll remain your customer wherever you go, as long as you're not too far away. I'm sure other customers feel the same. So please let us know!

Matt has been most helpful at working with me by giving me a discount on what he perceives as a…read morecustomer error. I paid the bill but with the discount of a hundred dollars 377 dollars I paid to cover the charges still pains me .the invoice reflects o propane delivered. the handwritten amount on top of my receipt is fraud. in the same handwriting it says mailed. the technician does not mail out bills. I kept my word by paying the bill to keep off any adverse collections on my credit report. the fact remains that I was disregarded as being a disposable customer after seven years of loyalty. technicians came took my propane regulator rendering my tank useless. the tank I have I own . lease fees were charged and paid for for six of seven years. $67 a year for a regulator. which was the main reason I started service with mountain propane. very disappointed with the business model. I would not recommend getting involved with the manager Patrick he is out of his mind. time to be put out to pasture Patrick. I do prefer to leave positive feedback. Matt was most helpful in trying to resolve our differences I know he is only going by what Patrick insists is true. To this day small claims court is my resolution. Mountain propane has left me bitterly out of money for service not rendered. The first red flag should have been the amount said delivered was 114.6 gallons in my 115 gallon tank. Which is impossible to do. 90 gallons is maximum capacity if I was empty which I was not. Have better communications with technicians ,don't allow written amounts on invoices from management and faith in customers and you might be able make it in this small town.

I unexpectedly found my tank empty as a winter storm was approaching- after investigating I found a…read morevent under the house disconnected which means I heated the outside long enough to go through my entire tank - a quick call late in the afternoon and a test, and a refill was complete in 30 minutes - I expected days- benefits of a small town small business -super happy custome

Albert went over and above to help me fill tanks on my camper. Great customer service, friendly…read moreguy. Top notch.

Fixed or replaced hoses while I wait. Great inventory,…read moreknowledgeable staff. Huge inventory of air fittings and connectors, other related items usually that slip my mind are there in stock

Great service, they installed tow kit on my van, the team did great job…read more Thank you for your help. I will back again for sure !!

DO NOT come to this place. When I showed up to pick up the U-Haul I noticed that all their gas caps…read morewere all off, first red flag Then, I turned on the truck and gas was basically empty on E. I told them about it, then they began to tell me that they already had put a little bit of gas and that they tend to steal their gas during the night", and they weren't going to put more gas; that I had to put the rest of it. When technically they're supposed to give you 1/4 of a tank AT LEAST. Like excuse me , that's a company problem, not a customer problem. I'm surprised they're still open with that service. Made me waste my gas & time. Anyways, I asked for a refund immediately I went to a better location on curtner.