Amazing update and renovation to the old Gansevoort hotel on South Beach. Only had lunch here and explored the public areas of the hotel. Pools area amazing...there are 3 of them! Beautiful updates to the pools and great furniture and vibe. Similar in style to the new Edition Hotel...which is also amazing. Service was very good. Appears that some restaurants at the hotel still haven't opened; however, the pool bar/restaurant is and is great. Will definitely consider this place for a staycation. read more

My review is based on a few experiences in Dec. 2015/Jan. 2016. I'm not sure what was going on here before but I can tell you, now, it is amazing! Service is on, whether the beach bar is packed or not, they manage to be courteous and efficient. But the food is the real surprise. its 4 Seasons quality and its a beach bar which is even more exciting. read more

I was staying at the 1 hotel and usually went here for some lunches. It was quick, delicious, and had a great view of the ocean right in front of you. The ahi tuna poke tacos were good same with the basic starter, chips and guacamole. The staff and service were nice and quick. Overall this place was pretty good. read more

Walking into this hotel, you feel like you are in a forest - the smell of wood and pine is amazing and refreshing. Even the rooms smell fresh. We stayed for a work trip, and although the staff gives exceptional service (Robert Novell _ GM is awesome), there were a few kinks to be worked out. Since the hotel has only been open a month, service was a bit slow - especially in the restaurants since there was only one open. I do give 5 stars just because although they were slow, the staff was so professional and great about it, was hard to get annoyed .Hotel is pricy - but worth it. The view and private beach are to die for, and the hotel itself is amazing. read more

The staff was wonderful, kind, and very attentive. The scenery was amazing! They had natural plants all over the place and the scent of the hotel was very rejuvenating. I would definitely come back! read more

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Hung out at the pool bar. Had mexicalis and tacos. Beautiful pool and right on the beach. Ask for Leficia. read more

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I've stayed in a lot of hotels over the past 25 years traveling extensively globally. This hotel is hands down the best of the best!!! Highly recommended!! read more

The Sandbox - Pool on 3rd floor - New American Near Me - Miami Beach, Florida

Went here last night and had the pulled lamb sandwiches for starters. They were incredibly good. The meat was so tender and juicy and the ingredients were fresh. I also shared the octopus for dinner with a friend and it too was top notch quality. The service was lighting fast and always paid good attention. My waiter was such a soft-spoken gentleman and always made sure my water was kept full, I just had to leave a nice tip! He suggested I order a scrumptious rocky road gelato for dessert and even gave me a special discount for it! Also the beach bar here is something truly special. I noticed people were genuinely having fun and happy to be here, probably because this locale is top notch. My bill came out with a fair price, and I'm not going to disclose that in my review because I don't want people misjudging this place because of the price. Overall I had a fantastic time here and there's nothing I can negatively critique. I definitely recommend giving this place a visit. read more

Absolutely gorgeous lobby, room and amenities. Staff super friendly and not to mention very easy on the eyes. You can tell they pay attention to detail in every aspect. However, it just opened so they still have to work out some kinks but totally understandable. Room key is made out of different wood and bamboo which sometimes glitches and doesn't work and not to mention kinda easy to misplace. Lol. But still pretty cool idea. They try to be super green but still very practical and high end. Would most def come back to stay here again in Miami. read more

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After a tiny rocky start, Ryan, one of the hotel supervisors, came to our rescue. We were dealing with technical issues and he made sure that our needs were met and exceeded! His kindness and attention to detail were superb. We found the hotel incredibly beautiful and warm in regards to the aesthetic and the staff! The spa feel to the decor was cozy and chic- just what we wanted. Be aware- the spa isn't open yet- but the concierge can help you book treatments next door at the W. Huge shoutouts to the incredible guys at the beach- Eric, Richard, and Alex- thank you!!! And same to Patrizio, Brent, and Fernando! David at Beachcraft was fantastic!!! Sit at the bar and he will take great care of you! And don't miss the raw scallops dish!!! Thank you again Ryan, for reminding us why we will return here. #love read more

The hotel decor is awesome and well done, very much appreciated. But the only thing that ruined this hotel experience for me was the man "hosting/manning" the entrance to the rooftop pool/lounge at night. He had a million and one reasons as to why my friends and could not get in. Now we were a group of 9 people (6 women and 3 men, usually a good ratio, at least it is here in CA and vegas), and it was our first time in Miami, we thought our hotels rooftop pool would be a good place to start experiencing the night life. But his excuses consisted of we had too many people in our group, we had to change our shoes to get in, and the occasional eye rolling, etc. Anyways, he ruined the experience, lost the hotel some $$$, because we were willing to spend some. Like I said the hotel decor was great and i'm sure the pool was nice, but this guy, no thanks, he probably did us a favor. read more

YES!! This hotel does everything right. As someone who has traveled my entire life, I rarely come across a hotel I love this passionately. I recently moved to Miami from NYC and I can't get enough of the 1 Hotel. I take all of my guests here, and recommend it to tourists AND locals. The lobby is beautiful with its warm woods, succulents and whites. When I asked the manager, Colin, (somewhat joking) about the incredible smell he replied with a complex recipe that is spritzed throughout the lobby. The service is fantastic btw. I love the rooftop and the vibe is chill, but chic. Not clubby which you see all too often on Collins. And Beachcraft like all Tom Colicchio restaurants is delicious, modern tapas. (Though I'd love it if they added some additional gluten free options!) This is THE spot to go to right now. read more

Advantages: Nice hotel Nice design Nice service Nice pool Nice room Disadvantages: Food at the pool not good Valet cost 42/day include taxes You might hear construction read more

Worst experience ever. I don't usually complain but we were very very disappointed. We got reservations for 11pm through open table. As soon as we got there. The server says kitchens closed! Then why was it open for reservations? We got there at 10.45 and it took an hour to get our drinks. They didn't even give us proper utensils or Nakins. Because they were out of it! Really! Is it a restaurant or what? Food was alright but it took a really long time. I wouldn't recommend going here to anyone. read more

Great snack foods and atmosphere. One of the best views in Miami Beach with a cool vibe.

Our server Jaz was phenomenal. She was friendly, funny and knowledgeable. Normally going to a place like this can be a "scene" and not always a good one. Not the case here...oh and drinks were on point read more

The Sandbox - New American Near Me - Miami Beach, Florida

This hotel met all my bougie expectations.. I didn't stay at the hotel but I did spend the day on their amazing rooftop pool and gv them lots of money on drinks..food and the amazing view. Ha don't u worry I'll be planning another trip to miami in Dec for a lovely stay at this amazing place read more

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Great hotel, we stayed at the tides south beach yesterday , this hotel by far is superior to the tides! Great helpful staff , rooms are beautiful and have touch of nature with classy designs ! Recommend it read more

We stayed here several months after it opened, and I was looking forward to checking out the remodeled version of the Gansevoort. The renovation did not disappoint, as the hotel design is fantastic. The theme is ecofriendly modern, and the lobby, rooms, and pool areas are all very cool. The rooftop pool is very cool, although it is basically the same as when it was the Gansevoort. Unfortunately, it's downhill from there. The service is as horrendous as many other people have noted, the bar staff and the pool staff are poorly trained with respect to simple basics; needed multiple tries to get drinks, then to get drinks correctly, to have items picked up, to get menus, etc. They have a smart phone in the room to order things, which would be cool if it worked properly: it doesn't. The room service took forever, and they got the order wrong three times on the same order. So many things went wrong that it became comical, and we only stayed the weekend. The hotel is very expensive, from the rooms to the valet parking to the drinks and food, which I wouldn't mind at all if the service was on par with similarly priced hotels like four seasons, setai, mandarin oriental (the service at these other properties isn't even in the same universe as the one). I rarely complain to management unless something egregious happens, so I did mention all the snafus with 2 managers before I left and they graciously offered a free night in a king balcony room facing the beach as compensation. However, it took 3 additional phone calls and 4 emails to actually get the certificate, which is actually a small card made of recycled material. In all fairness, they hadn't been open that long so will give them another chance since they gave us the complementary room although am not optimistic. I really hate to give a poor review, as you can see my other ones are favorable, but this one is deserved. read more

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Do not even try to go to their rooftop bar at night. I went on a Thursday and they turned us away because my friend with a medical issue who can't wear heels wasn't wearing heels. As locals and a new bar you would think they want business and no one else was in the lobby. I get trying to be upscale and pretentious in this city but this place definitely takes it a step too far. read more

Most beautiful hotel that I have stayed at! We had a king room which has 2 bathrooms including a beautiful vanity and cool features! You can have their tesla take you anywhere within 3 miles but beware of the 20 minute wait. Rooftop was spectacular and had side cabanas overlooking the ocean! This place has a fresh, crisp, environmental feel and I loved every minute of our stay! read more

$38 valet is absurd. I stopped there to eat and my valet tab was higher than my food tab. Very disappointed.

We stayed two nights in this hotel. The interior is beautiful! The pool staff on the 3rd floor was so helpful. Breakfast was good. Live music next to the bar was relaxing. Our staying would be unforgettable, but!!! When we checked in there wasn't any water filter, so I called to reception. The said they will send us somebody to fix that problem. But nobody came. The next day we left to the beach. And when we came back at 5:30 pm our room was dirty. They didn't clean up! So I called to reception, they said they will clean our room. Then at 7 pm we left to have a nice dinner in Fogo de Chao. We came back around 10:30 pm and SURPRISE!!! Our room was still dirty!!!! Old cheats, no towels, full garbage baskets, still no water! I went to the front desk to talk with cleaning manager. She said somebody will come and clean everything. At reception they gave me 2 big bottles of water. Poor service! 10 minutes later came a staff and brought clean towels. I asked for fresh and clean bad, clean bathroom, clean floors- all this is a normal thing in every hotel! But he said that all cleaning staff is left. Then my husband went to talk to assistant front office manager- his name is Robert Normil. He was disrespectful with my husband. So we waited 2 hours to got a clean room- number 454. We are disappointed by poor customer service. read more

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Food was really good, but service could use improvement. We sat for 30 minutes before someone even came to the table to take our drink menu- and that was because I actually got up to pull a waiter over to our table of 6. The table was not set properly & we had to ask for waters 3x, and chop sticks 2x. It's pricey, so I'd expect better service without having to ask for it. But, I must say that once we did say something they made an active effort to improve it & did. The chef even came over to say hello, which helped and redeemed them from a horrible review. Also- make sure to bring or wear bug spray- tons of mosquitos- my friends and I got bitten up while we were having dinner! read more

How do you charge us for a 2 King room and put us in a 2 queen room. Then, you say you are at capacity and can't move us....but clearly you are not. Taking our business elsewhere. read more

Very disappointing experience at the bar of the hotel where everything is outrageously expensive (you can expect that from such place) but the customer service was poor and the drink selection and quality awful. I'm fine paying a high price for a premium drink with good service but that was not the case here. They even have two wine menus with different prices for the same bottles, the staff is clearly not experienced enough and not customer oriented at all. This is a "so-called" luxury place in SoBe and not a motel in the middle of nowhere. I expect a top drink selection and a premium customer service they must improve ! read more

Great vibe. Ask for Grazie behind the bar, super friendly and makes great drinks! The fish tacos are delicious.

Amazing place, great service with Yohan, he knows what hospitality is. Recommended for everyone with family, we had amazing time with my wife and my son here. Great food,cocktails and everything else. Thank you read more

As per their policy, only in room dining at 3am,is only for hotel patrons. Would have loved to try the food!!!

Visited Prey during the SOBEWFF for the Pop-up event. Nice ambiance, lots of yummy food and drinks. The staff were pleasant to guest. I was quite impressed that when it started pouring they provided umbrellas to the patrons. Will go back for Sushi in the future read more

The attire the girls wear is extremely inappropriate. I honestly felt like my kids were at a strip club. We would be in the pool look up and the servers have see through white dresses and you can see right up dresses and see private parts. I understand this is miami but the 1 hotel is family friendly but this is not okay. The girls hike the dresses up so far for better tips I get that but this isn't the place to do that. read more

The service provided by the pool staff here was first class. Both Valarie and Tia were attentive and sweet, checking in on us throughout our time at the beautiful and newly finished pool here. The location of this hotel couldn't be better either, and the addition of STK makes for a delicious dining option without having to go anywhere. read more

Happy to finally find a place in South Beach that has it all! I spent the weekend here with some friends and were very pleased with our stay. From the second you approach this property, you are greeted with very friendly staff and an impressive "living" lobby, The foliage and the Plants of The Future shop, really set the tone for the property. It is comfortable, chic and GREEN! Exactly what you want after a long day of touring around the beach in the heat. The check-in process was seamless, with very cool woodchips as room keys. the rooftop pool, had a nice crowd, great service and refreshing drinks. The burger was the best thing on the menu (my friends ordered it both days because it was so good) Beachcraft was the perfect brunch spot and a nice edition to the "Craft" empire. the Spartan gym was also a very nice touch to the weekend, mood lighting and turf would inspire anyone to workout. The manager Toby, on the roof, was very accommodating and made sure that we enjoyed ourselves. Cant wait to come back for another relaxing weekend. read more

Love, love, love this hotel! They are spot on with all they're doing. The design is incredibly chic and different from the other Miami hotels. The food is excellent, staff helpful and attention to "green" living makes it that much more desirable. Highly recommend coming here! read more

Everything is "natural". Much of the hotel is made or cottons and reclaimed wood or other reclaimed items. Its the poster child for global warming! Which is a good thing because the sun always shines and the views from the many pools that overlook the ocean is a million dollar view. Place is worth every dime.. surrounded by nice restaurants and friendly staff. Only downside is that the service needs some help-- sometimes frustrating but by the time you read this I am sure it will be perfect as they are constantly showing that they strive to be the best! read more

Beautiful hotel. I would without a doubt stay here again. The rooms are so clean and fresh smelling. They pride themselves on organic materials and reducing waste and you can see that throughout your stay. You're always welcomed with a smiling face and a hello, the staff is pretty attentive. There are a few things that they can work on though. The service on the beach was a little slow for cocktails. The pool service was much faster, but the pool had some nasty muck floating in it which made it extremely unappealing. I believe it was the GM that greeted us at the door and he was super nice, overall a great experience and I highly recommend it if you are staying in the area. read more

What a spectacular hotel! Such a modern minimalistic yet high tech place. I love the vibe as soon you entry and the staff is just so friendly! They are so nice and accommodating!!! So unusual for south beach. Love love love the organic restaurant and juice bar. Will be here again... Pools are awsome too!!! read more

Best experience in Miami!!!! Room are huge, gorgeous, and zen. While the pool and beach is spectacular - I ended up spending most of the time in the room as weather was so-so and I was happy chilling in the room. I also made good use of the gym and the daily workout classes offered with Cassidy! I took both the 9am burn and 10am circuit - which are challenging and fun! The 45 mins flew by and I can feel my abs after! I also did the Sunday rooftop yoga as well- and highly recommend the high quality workout to all!! I can't wait until the Spartan gym opens..I definitely want to try it out! My only caveat is event communication - as gym workout are 45 mins long and classes are not offered on the weekend; however- the info on the in-room phone and posting by elevator is inaccurate. I went to the gym on the weekend looking for the class...and ended up working out in my own. The facilities are first class so not an issue- but it would have been helpful to have the correct info. read more

Great new hotel in South Beach. Great service, decor and layout. Rooms are spacious and well designed. Pools are inviting and several choices for mood and music. My pick for Miami over any of the other good choices. Well done! read more

Stayed at the hotel for 3 night. beautiful hotel. rooms are big and modern. They're into everything organic. have triple filtered water faucet by the coffee machine. no need to buy bottled water in the rooms. service was great. They have staff standing everywhere for any need. Only problem they have is housekeeping. They make the beds and put on new towels, but I don't think they vacuum the floor . I found old sock just few inches under the bed. We left in hurry one day and left out staff laying around, mess was still as we left it, though we left tip for the housekeeper. Deducted one star for that. Though this is not major problem, they had a very small drawer and closet space. I also wish they had a place to hang towel near the shower. Now, the best experience about staying in this hotel is, one- the third floor swimming area where there are numerous lounges and gazebos where you can relax. Nice bar. many staff right and left that are extremely helpful. Can't explain it in writing. It's just amazing. On our last night, we went to the roof top where they have swimming pools and lounges. There are big palm trees all around. bar was open late. It was a beautiful night. It was very windy. They offered us to bring towels to so we don't get too cold. We were there just to see it, we just couldn't leave. It was an amazing experience. read more