If I could give them zero stars I would. The blinds they installed two years ago are already broken…read more(fraying on the sides and shade cannot actually go up all the way so we have no light in our master bedroom). We contacted them and it took two weeks to get a call back. They told us they were a bit behind with repairs do to Covid (which is understandable) and that we would be contacted for repairs in the next two weeks. That conversation took place in August, it is now October and we have not heard back. I have also called their customer service line weekly since then and only have the ability to leave voicemails and not actually speak to some one. Quite possibly the worst customer experience I have ever received. We have now given up and will reach out to Shade Store. AVOID AT ALL COSTS UNLESS YOU WANT BAD QUALITY AND EVEN WORSE SERVICE.

Our experience was TERRIBLE and Eynat is OUT OF HER MIND. We had our blinds picked up for a very…read moresimple repair. A new string. They told us 2 weeks and they would call with a price estimate. No one did. My boyfriend called the company multiple times, no one picked up or returned his calls. I called and Eynat answered (probably because she did not have my number on file) and told me 2-4 weeks. Four weeks go by. No shades. I call, Eynat says she will call the repair company and get back to me. She never calls me back. More weeks go by, my boyfriend calls again and Eynat lies about the previous time estimates she gave, and finally says she isn't sure if they can even do repairs! She directs him to the warehouse. He calls the warehouse to find out that over a month after our shades were picked up, Eynat has STILL not sent them to the repair facility!!!!! When they finally arrive at the repair facility the kind lady there says that she'll send the shades directly back to him so he doesn't have to deal with loony-toon Eynat ever again. We slept without shades for over two months. NEVER. Shop here. EVER.

Shopped around a few companies for motorized shades and stumbled upon Glamour Decorating after…read morereading some of their reviews. I decided to give them a shot, couldn't have turned out better, very pleased. Pricing and service were on point. Thanks guys!

Jonathan came highly recommended by my boyfriend. He designed the shades in my parents house and…read morethey came out great! We got light filtering in the living room and blackout in the bedrooms. Overall I am very pleased!

What a showroom... Hundreds of fabrics and styles on display to get inspiration from. Installation…read moreof shades was done perfectly and overall job was very well priced. Thanks Mark for your help and guidance!

Fist let me start that Mark is an awesome guy!!!…read more The service is outstanding. With tons of shade option from top brand. And an array of fabrics to choose from, for curtains, draperies styles you desire. You think of a design or fabric. Think mark he has it or else he will make sure to get in within a few days. Store is conveniently in the Williamsburg location near the Williamsburg bridge.

Super efficient for fixing my car key batteries, and very reasonably priced compared to other…read moreplaces I checked. Would definitely recommend.

Great shop. Great customer service. You're always greeted with a friendly hello and if you need…read moresome help. Came here to replace a bulb recently... it was not a standard socket but the staff at the shop were extremely helpful even with my inept description, because stupid me didn't bring the old bulb! Anyway, I'd recommend this nice shop to anyone looking for whatever it is you might need! In an area that is being consumed by chain stores and upscale retail, it's comforting that a great place like this exists.

I literally signed up to Yelp just so I can share my experience with Dyphor…read more Every bad review you have read about them is true. My family and I didn't read the reviews prior to purchasing since we were just walking by and found them. The owner, Francesca, will gaslight you until you turn into an Exxon gas station. One of the rudest business owners I have ever dealt with. On Jan 1st - I ordered 4 dining chairs and 4 bar stools which equated to thousands of dollars that we paid upfront. The 4 dining chairs were in the showroom so we took that home right away. The 4 bar stools were going to be ordered and delivered from Indonesia and she said you will get them in late March or early April. I got my barstools the last week of July, four months later than promised. I am actually not upset that the stools were late. I was upset with the following: 1) The first time I called to get an update was in April. When I called, I was told they were shipping in 2 weeks. This was from an associate in the store 2) When I called in May, I was told they were delayed. This time Francesca got on the phone and went on a rant. - "There is Ramadan, so they are delayed in Indonesia. How can you not understand this?" - Meanwhile, I literally only asked why was the delivery was delayed. - Never mind that Ramadan was in March and that I had ordered these on January 1st and it was now May. - I had no idea why she was mad at me? I wasn't even upset on the phone. I was just asking where these multi-thousand dollar bar stools were - She then went on a rant and said "You have no respect for small businesses. We're a small business trying to survive" - For the life of me, I couldn't understand why she was ranting this to me. All I had asked was where are my bar stools. 3) I called in June and asked if there was an update - This time, Ahmed, her husband talked with me and said, we're really sorry that the shipment from Indonesia is delayed, it will come in 6 weeks. - And you know what, I said thank you for being honest, this is all I wanted to know. - Ahmed is actually a nice guy who is very fair to deal with. He was honest, he did not gaslight me and go on a rant as to why its absurd of me to ask where my barstools are after being several months late I am making this review so people understand what they are getting themselves into when dealing with Dyphor. They have cool stuff but Francesca's demeanor is not worth it. They will not follow up with you, they will gaslight you and you will wait way longer for your stuff than they say. What softened the blow of not having the barstools is back in Jan, they gave us 2 loaner stools to use, so I do appreciate that. It's ok if it takes a long time for things to get made, just be honest and don't treat people badly. They changed locations in Brooklyn so the other Yelp page is closed for them but you can find it in the link below. More reviews that are similar to mine - https://www.yelp.com/biz/dyphor-brooklyn

As an interior designer I can say this place is the worst we have ever dealt with. They were 10…read moremonths late, sold us items that deteriorated within weeks. Claiming they a material they were not. Then the owner avoided us and gave us the go around for almost a year. They are scam artist and do not buy ANYTHING from them. We are now entering litigation with them. BEWARE

Every time I go into this business all employees are attentive and friendly. Location is great for…read moreme.

Ordered two quarts in flat. Received in matte. Denied me saying flat and ended up having to buy new…read moreones in flat. Ridiculous

After putting our apartment in the City on the market, my husband and I moved to Yonkers to an…read moreapartment double the size of the one in the City. I now had my own office which I also wanted as a guest room. I needed assistance designing the office and finding a queen sofa bed that would fit in the space along with a desk and bookcases. After work one night, I searched on the internet for NYC/Westchester design firms that may be able to assist. I found that most firms wanted $2000 just to create a design for me. I am so glad I discovered Bark. I put my requirements in and found MCollection & Design through Bark. Michelle called me the next day (the MOST pleasant, friendly and responsive person ever!) and she explained that they could help me design the space for $500 and also help in the search for the sofabed, rugs, desks, bookcases etc. I would just purchase the bulk of the items from her firm. This was perfect for me because I have a very demanding job and didn't want to spend hours on my own looking for items and then purchase them and find out that what I bought didn't fit in the space-- thus wasting money. I gave Michelle my budget, my color scheme and sent her some examples of couches and desk styles that I liked. The next day I got emails of sourced items that she thought I would like! Just great response time! I liked many of the items that she found and those which I didn't, Michelle was happy to give me more choices. In addition, MCollection was able to take my floorplan and electronically show me different scenarios for the furniture layouts. The furniture was conveniently sent to my apartment and MCollection also connected me to a handyman who put my desk and bookcases together. He even hung my artwork. (I had had a difficult time finding someone who had a COI which my building requires). Furthermore, during the process, I was also assigned a designer, Shawn (also the most pleasant responsive person), who came to my apartment to check on the progress of the project. They were able to find a queen sized sofa bed that fit beautifully in the space along with the desk and bookcases I wanted. Within approximately 30 days, I had my office set up! I am so glad that Bark led me to MCollection. It saved me hours in searching for a design firm that would fit my needs. I got professionals who helped me design and source my office/guest room just the way I wanted it. The process was very collaborative and fast! Michelle, Shawn and her team at MCollection and Design are pleasant, responsible professionals, eager to assist you in your design needs. I highly recommend them for any design project you have whether big or small!

I happened to call M Collection as I saw they were an authorized retailer of Gus Modern furniture…read more I was buying a chair as a second owner and was looking to find out how to best clean the chairs, as I couldn't locate any tags. Michelle was amazing -- even though I wasn't purchasing directly from M Collection, she contacted Gus Modern to sleuth out the make of the fabric and the cleaning methods that would be safe to try, and she kindly kept me updated on status along the way. It's so nice to meet someone who takes such care with such incredible kindness. Highly impressed!

Barry and his team were a pleasure to work with. We had them install moldings and crown moldings in…read morea room as well as a framed crown molding for a canopy around the bed. The crew worked diligently even over a weekend to get the job done on time and were very skilled and efficient. The results were spectacular!

Messed up a project, cost me $$$ to buy new supplies and repair. I think they just outsource the…read morework and hope it gets done good enough. Tried to get them back to fix and replace the damaged materials, but they went silent. Do not hire.