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    The Shipping Department

    4.0 (1 review)
    Closed 9:00 am - 5:30 pm

    Services - The Shipping Department

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    11 years ago

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    Lodeso Logistic Delivery Solutions

    Lodeso Logistic Delivery Solutions

    1.2
    (41 reviews)

    The worst customer service experience I've had in years. Lodesco gave me a delivery window of…read more12pm-4pm (for a Joybird couch) and told me they would call 30 minutes before they would arrive. I worked from home to be available. At about 3:15pm, I had not received a call and started to get worried as the end of the delivery window was drawing near, so I called them but was quickly assured that the driver was on track to be at my place before 4pm and that he would call me shortly. I did not receive a call, so I followed up at 3:45pm, but my call went to voicemail. I finally got through at about 4pm and was told the driver would call me in 20 minutes but was still not provided an estimate of when he would show up; they told me they would call me back momentarily with that estimate. After another 45 minutes without receiving a call (now over an hour outside the delivery window), I called the office back and was told that they were looking into it while I was put on hold. After over 30 minutes on hold (the last ten spent trying to call from other lines and going straight to voicemail) I finally gave up. They never called me back and they never showed up. If you get Lodesco for a Joybird (or any other) delivery, I strongly urge you to insist that the retailer use a different delivery service for your order. As you can see from the other recent reviews, my experience is not particularly unique.

    I can only hope that people realize the miserable experience ahead of time rather than re-actively…read more Lodeso was the Delivery Agent from a purchase from A.M.B. Furniture and Design. I highly advise staying awy from BOTH companies if you want something in a timely fashion. It's been 1 week shy of 2 months since I placed the order. I even forgot what the couch looks like since it's taken so long. They give guestimates to people for sparing hope but those are always wrong. This turn around time seems like they build the furniture from scratch and deliver it on foot!

    Goin' Postal

    Goin' Postal

    5.0
    (2 reviews)

    Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area!…read more I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!

    I love that we have Goin Postal in Plainwell. One stop to mail my package, regular mail, buy…read morestamps, and etc. The customer service is wonderful, the lady there help me was so polite and sweet. Thanks

    The Shipping Department - shipping_centers - Updated August 2026

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