Great experience. A family member normally changes my oil but for convenience I chose to just…read morequickly run in here on the lunch hour. I was the only car there. I was in and out in 20 minutes. The tech did offer the air filter but was forth coming about the price and did not push when i said no thanks. Previous experiences at the dealership left me with a shocking bill, no surprises here. I will definitely return for the next oil change.

Slow day for these guys so that may be partial reason for a 5 star. But the guys were very…read morefriendly, communicative and didn't pressure you with anything or suggest unnecessary things. The manager, James, was particularly pleasant and respectful. Solid place to go for a decent priced oil change. Been here twice now and haven't had a bad experience yet. Hopefully never will.

Best service I've ever had at a Valvoline. I've been going to Valvoline for 12 years and have lived…read morein 3 major cities. These guys are top notch. Had 4 services done in one visit by Tae and his crew (2:50pm-4:00pm, Wednesday 5/21/25) and they were awesome. Great attitudes, great vibes, and a job well done. I drive a Toyota Tacoma these days and have had two different locations tell me they couldn't service my transmission. Tae called up an experienced friend of his who provided some knowledge so he could get the job done. My truck's driving like new now. His whole crew was professional, polite, and expedient. Job well done by Tae and his crew.

We moved to Louisville about 2 years ago and I had a wonderful relationship with my Service center…read morein South Florida, Tires Plus. So my initial inclination was to go to tires plus right down the street from our house. Well that was the biggest mistake that I made. They "saw me coming" and basically fleeced me for $2,000 only to tell me my Explorer couldn't be fixed. I was leery about starting with another tire place, but I gave Big O on Taylorsville Rd. and try and was very satisfied. THey did my normal maintenance and did a find job at it. When I needed a head light replaced they went out of the way to find the right part. But to show their true colors took until this week. My power seat wasn't going back and forth, so I called one Nissan dealer who told me the could see me at the end of July -- 4 weeks away. THe other deaier in town said they could take in the car, but let me know that I would need to pay nearly $200 in diagnostic charges before they would do any service because it was Non-Standard service that I was bringing the car in for. SO I called Big O and they said to bring in the car. I left it there the other afternoon and within an hour I got a call from them telling me that they would need to remove the seat to figure out what was wrong and that may run up 1-2 hours... was I OK with that. I had no issue, as I knew that would need to be done. THe next morning I got a call saying my car was ready, When they took the seat off they found debris in the track that was blocking the seat. My total charge was for one hour of labor and about half of what the "diagnostic fee" woudl have been from the dealer. They could have easily taken me for a ride for several hundred dollars, but that's not their style. The level of honesty that these guys show is incredible. Needless to say, Big O on Taylorsville Rd. are the only ones that are going to do any work on either of my cars from here on in.

Used to be really good people who didn't rip or scam people. In the past year or two they…read moreconstantly try to tell my family and I things need to be replaced or try to not give us warranty prices for tires. Ripped my mom off on brakes, try to make my dad pay full price for warranty tires, and told me my "timing belt" needed to be replaced for 2k (i have a timing chain) just bc of leaky oil.

Usually get my oil changes here and satisfied by the friendly service, and they recommend things…read morebut no hard upsells. Drove in there one day, as I had a branch stuck under my car making horrible racket and they gladly took it out : ) OH! and they are good at checking important things like headlights, turn signals, brake lights, etc Recommend these guys!

Good day, This is…read morethe second time that I visited Valvoline, and was nothing short of perfect. I stopped by after work during there peek hours, and even with that mentioned everything went smooth. Everyone knew what they were talking about, seemed like a great atmosphere to work in, and offered a broad variety of services for a reasonable price. Leaving Good Year that was in Saint Mathews because they closed there location, and coming back to this location was a really wise choice. Simply because it is about the customer service, and getting everything out of the experience.

My daughter needed new tires for her car and I'd checked around for prices all over. I called…read moreTires Plus and they had tires in stock and offered a great price. They were able to get me in the next day to install. The guys work very hard and I've always had a great experience when I've utilized their services in the past. I'm happy with the job performed and will definitely be back.

My experience was great! I arrived when they opened needing help with a small issue. Sean and Tom…read morewere really kind, and they took my car in right away. They were able to fix my problem and have me back on the road quickly. Wonderful customer service!

New to area, had AC issues in 90 degree heat. Able to get next day appt and they were able to fix…read morewithin the day! Price was what was anticipated. Appreciate the timeliness and customer service!

Says they are open on Sundays but I drove her on a bum tire and they are fully closed with no…read moreexplanation and nobody working. Sign says they should be open. If you are going to have hours, please stick to them.

Timely, quality service, and communication was great. Pricing was fair for what I had done.read more

I came to this place to get my wheel replaced after hitting a pothole and get a good deal. It was…read morea good decision. Kaiser was able to find a used wheel with minimal scratches for drastically cheaper than the dealership. Since then I hav been going to Kaiser for all my auto repairs. They are fast, kind and easy to work with on all repairs.

I had a great experience at the Westport Rd. location. Matthew was under the hood and in the pit…read more Service was complete and done in a timely fashion. They even checked my lights and wipers. I plan to return and recommend Strickland Brothers 10 Minute Oil Change to others. Go online for a coupon. It's a great package.

Amazing service never going to Valvoline again! Anthyn was amazing! They also explained the…read moreservices very well