This woman is not kind. Rent from anyone else -- there are other options. She will take absurd…read moreamounts of money from college students, exploiting them every chance she gets. Note how every positive response is from 1) someone who knows her personally or 2) a graduate student. She will take advantage of you and treat everyone on your lease poorly. Also, there are many rats. The exterminator refused to come into my rentals basement because it seemed "too toxic".

I am a former Dartmouth graduate student who rented from Jolin for 5 years in Hanover. She was…read morealways very responsive to maintenance requests and respectful. She made sure that she or another staff member alerted me at least 24 hours in advance before someone would enter my apartment. My apartment was well taken care of and a very nice home to return to each day. The rent prices were reasonable for the quality you received and consistent with prices for the area overall. I highly recommend renting from KCC if you want quality housing in the Upper Valley, follow the rules, and are polite with staff. I suspect the negative reviews here are left by former tenants who were not communicative, disrespectful to staff, and had unreasonable expectations. The Upper Valley has a housing crisis, so it's critical you alert the leasing office prior to Thanksgiving if you'd like to renew your lease for the next year. If you are considering a new lease, do not take too much time to decide, because apartments are rented out on a first come, first serve basis. Additionally, if there's a problem with your apartment, you need to let Jolin or another staff member know; they won't know unless you tell them. The staff were always polite and friendly with me because I tried to be polite and respectful as well. Lastly, KCC rents out hundreds of rooms - be respectful of their time and realize they have hundreds of other tenants they're trying to accommodate other than you. They will get back to you in a timely manner.

Heidi did a tremendous job from helping us find excellent people to get our house and property…read moreready for showings to providing thorough and timely updates during the selling process. She is extremely knowledgeable about selling (and buying) homes in the Upper Valley and I cannot recommend her highly enough.

Being recent transplants to the Upper Valley, my partner and I didn't have personal recommendations…read moreon realtors and chose to work with Heidi from a Google search, more or less. So glad we did. Heidi helped us buy a wonderful old farmhouse in the area and was incredibly helpful, attentive, and flexible - even helping us navigate showings while on vacation. She provided amazing insight into the area and was a joy to work with from the first email right up until closing (and even after!) We'd highly recommend Heidi to any buyer and hope to work with her again next time around!

Melissa Robinson helped me sell my house then worked tirelessly to help me find the right place to…read morebuy. She went above and beyond and was punctual with all the paperwork, showings, and helped me make appropriately priced offers. I wholeheartedly trusted her judgement and assessments on the properties we viewed. I would recommend her to anyone and although I hope that I won't be moving for a while - if I did find myself in that situation - I would 100% try to work with Melissa again.

Jill Harlow at Coldwell Banker in Hanover, NH, went above and beyond making the purchase of our…read morecondo a stress free experience. Right from the first meeting Jill was extremely helpful, understood our needs and accommodated our time constraints. She always managed to get seller's agent to squeeze in a viewing for us. Jill was always available and very quick to respond to our communications - would highly recommend.

This real estate agent company is located in Hanover NH, on 17 1/2 Lebanon St. Gave it a one star…read more Was referred to them to sell our house, Melissa, was our first agent and all she did was we need to fix this, fix that, need to have done etc. Not even one showing of the property but she sure asked a lot to be done to the house which was not that old. The worse part was when she hired someone on our behalf to clean the surrounding of the house and in the process broke the sliding glass door in the basement. Neither Melissa nor the broker offered to help repair something that was obviously not our doing/fault but happened under their watch. Told the broker how unhappy we were with the service and transferred our to another agent which was not any better. Kept on asking things to be done so the house looks really good. If we have the house looking great then we probably don't need their help and the house will sell without them lifting a finger. Had to say 'no' a lot and put on the breaks. What was also annoying was when the new realtor keeps on making arrangement and telling the workers we hired what to do: gardeners, plumbers etc, - without notifying us if we can actually afford the work she is asking them to do. It seems like this realtor group doesn't care if you have to put a lot of money to get your house sold even if you are practically giving the house away. Looking back, I wouldn't use this realty group.