After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I just left this shop after spending about 1.5 hours working with Greg on a new pair of boots. I…read morecan't say enough good things about this experience. After measuring my feet he brought out at least 6 pairs of boots from an assortment of companies. He explained the features of each one and his goal was to find me the perfect fitting boot no matter how long it took. I was very impressed and would recommend this shop to anyone looking for anything ski related.

There were associates wearing masks under their noses and no one was really counting how many…read moreshoppers were in the store. Went in to heat mold my new step on boots. No scheduling required. The heat mold process is pretty hands off. An associate with put in the heat blaster and after that it's all you. Took about 10-15 minutes to heat up my boots and additional 10-15 minutes of walking around and going outside to roll the boots on the stones to create an arch. I recommend wearing your thickest socks and an additional one or two thin wool socks underneath to push out the foam/material if the boots were tight to begin with. Lots of deals. You can use the 10% VIP discount if you sign up with Wrentham Outlets.

There are only a couple Burton outlets in the county and this is one of them…read more I LOVE Burton products. Great quality and love the look. The outlets can be hit or miss. They have mostly last season items and the newer items in the front of the store usually has a small discount like 25-30% off retail. Sometimes the clearance is 70% off the retail price but the sizing and colors are limited. Mostly XS and XL. I've bought $4.99 party socks and $14.99 gloves but again size S and XS. Amazing deals if you get lucky.

This year we decided to get into skiing, and what a wonderful experience it's been…read more It started with a visit to Ski Haus on November 1st. The staff there was extremely courteous, and made my 6 year old daughter feel at home. They were so nice to here, and Oliver the dog is so sweet. They set my daughter up with a great package that's cute and cost effective. I came in a day later and love my set up. They also saved me from buying an overpriced set of goggles that fogs up! What really sticks out though, is when I came in to get my ski-boots refitted. I'm new to this all, but they took great care of me and now my boots fit like a comfortable glove. Ski Haus is awesome. Make an appointment and start an awesome adventure.

EDIT: upon calling the location i've been reviewing, i've learned that Steve P DOES NOT work at…read morethis location. Sooo it begs the question of why he would feel the need to lie to such a degree and call me a fake account... lol.. sure buddy.. embarrass yourself and your shitty business. if i could rate below a 0 i would. i am appalled that a business runs this way... not only are the products outrageously priced, the selection is not up to par.. they used to have a public restroom and then suddenly they introduced two store mutts that do not respond to commands, nearly nipped me for asking for the bathroom, and then proceeded to follow me growling at me while i made my way to the restroom. the owners have since introduced a "no public restroom" sign with no regard for customers as dogs still act like they've never seen another human. absolutely awful and shameful as a business. also the owner has responded to my review before and lied about the dogs being "service dogs" yet i never met a service dog that actively disengages from commands from their owner, or a service dog that actively goes to nip at and growl at a potential customer. SHAME ON YOU. "steve p" loves to reply and make up some narrative to dispel this but i've stepped foot in the building every single wednesday for the past 6 months. check the cameras steve p... ive been there and your mutts have been aggressive more than once.

This place is amazing! I came in here recently to buy my first set of skis and boots, and as a…read morenovice skier, I was worried of being upsold. The staff couldn't have been nicer and happily answered all of my questions. They didn't pressure me at all and spent a ton of time working with me to find the perfect gear. I got an incredible deal on boots and skis with the summer mark downs. Shout out Dave for his time and attention! Highly recommend!!!

Had a scheduled ski boot appointment and Stu was the best! He patiently spent almost two hours…read morehelping me find the best fit. As a beginner, I didn't know what I was looking for but Stu had great tips, customer service, and kindness. He was so thorough and thoughtful that he even made sure my poles matched my skis! Thank you so much, Stu!

Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

Absolute scam . Sold me the wrong size ski boots, claiming they're "supposed to be tight." As a…read morebeginner, I trusted their so-called expertise. Turns out, they were cutting off my circulation after two runs. Three other shops confirmed they screwed up. Wasted $100++ trying to fix their mistake. Went back, and they ADMITTED they sold me the wrong size--then refused to do anything about it. No refund, no exchange, just pathetic and was told" buy new ones." Now I'm out hundreds of dollars with boots I can't wear. Incompetent, dishonest, and a complete waste of time. Avoid this place at all costs.

We went in last week and Doug was absolutely amazing. He not only helped us pick out bikes, but was…read moreso knowledgeable and helpful fixing our old one. When we were having trouble fitting all of our bikes on our car bike rack, Doug came out and helped us put our bikes on the rack. He was so patient the entire time we were there. He even ran inside to get a tool to space out our rack better. He went above and beyond; we will definitely be going back to sun and ski, anytime we need bike or ski equipment thanks to Doug.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Great selection of gear. Ted and the staff are super helpful and friendly, we always enjoy going in.read more

Avie's Ski and Sports is AWESOME. They have the very best staff and service. They were very helpful…read morewhen I needed a new set of skies (after 20 years on my last pair). The staff were very knowledgeable, helpful, friendly, and otherwise outstanding. They went more than out of their way to get me into the right skis for me. 100 out of 10. Would recommend.

Unsafe Bindings + Poor Customer Service…read more.. Key Points -Bindings are key to safe skiing, and they made three separate mistakes on the ski/binding combo I purchased from them. -They did not provide an adequate solution to the mistakes or stand by the product they sell, leaving me with a setup I can't trust. My experience at Summit has me concerned about the safety of the work they perform. Considering the danger this can put others in, coupled with the lack of responsiveness by the store, I felt this review was important for others to read. I expect that they might respond to this review, so I've tried to be as objective as possible...please consider my entire experience in forming your own judgment about their business. Mistake 1 - Incorrect mounting position - I bought a pair of skis, bindings, and boots from them less than a year ago. They incorrectly mounted the bindings more than 3cm ahead of the factory indicators (see photo) and let me take them home, where I identified the issue on my own. The store admitted the mistake, which required a remount before I even got them on the slopes. While they gave me a $50 credit, it took up a lot of my time, reduces the longevity of the ski (typically only 3 mounts per ski), and, most importantly, highlights the low attention to detail. Mistake 2 - Binding ripped out - After less than a year from the second mount, two screws came out of a toe piece while I was using them, with the remaining two almost ready to pop...a potentially dangerous scenario (see photo). I brought them to another shop, where they initially gasped in shame thinking they had done the mount, highlighting that 1.) this should not happen, 2.) it was unlikely they were installed properly, and 3.) the other toe piece was just a matter of time before falling off too. I brought the skis back to Summit to have them look at it. In my quest for objectivity, I must note that I can't be 100% sure this wasn't a fluke incident, but my 30 years of skiing experience, Summit's initial mistake, and the other shop's opinion are enough to warrant concern about the install quality. Mistake 3 - Insufficient repair - I called the next day, and without them communicating to me first, they claimed to fix the problem by doing what is called a helicoil on two screws. When I pointed out that there were at least 6 other screws I (and the other shop) didn't trust, I was told that helicoils for all screws would be the way to have full confidence. When they called the owner to see if the store could cover this relatively modest cost (less than $100), I was declined, thereby implying that they do not back their product with full confidence, leaving me with tarnished skis that I frankly can't trust. They did make a defense that both the skis and bindings I purchased from them are known for ripping out, but my research couldn't confirm this as a widespread issue, on top of which it would imply that they sold me junk equipment and won't stand by it. So, mistake 3 was an insufficient fix and unwillingness to do the fix they said would give me full confidence. While I'm just one review (although 3 separate issues), I hope this proves helpful to others considering business with Summit. At the end of the day, they seem willing to let me leave the shop with skis that aren't done right time and time again, which is why I would encourage others to take their business elsewhere. P.S. I do believe I remained calm, respectful, and rational when dealing with them as we explored the options. For example, they came up with the idea of the complete helicoil, which I was willing to compromise on before the owner declined covering the cost.

Just dropped off a pair of skis for binding adjustments, sharpening and waxing. I purchased these…read moreat a ski swap- kinda bought them on a wish and a prayer and I lucked out. Binding adjustment is $30 - bindings have to be moved to accommodate the boots. Sharpening and waxing is $30. Since I'm skiing until New Years, I agreed to a pick up after Christmas.

I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

I purchased skis and bindings from Al's Ski Barn in December 2025. When I followed up with a few…read morequestions about the bindings, the response came quickly, which was great, but it felt unnecessarily snarky and condescending. That kind of tone really soured the experience. Additionally, I compared prices for my specific ski and binding model and found better deals at other reputable retailers like evo and Backcountry.com. If you're looking for the best value and more friendly support, I'd recommend shopping around before choosing this retailer.

Always super helpful and always have what I need for anything skiing related. They even put on my…read morebindings for free when I got new skis. 100 percent recommend