Was going to charge me over $500 for a procedure that I went to another dentist that charged me…read moreonly $125 and took only 15 minutes to repair.

Dr. David Willey is awesome! He was referred to me by a teacher's aide in 2011. At that time, I was…read morelooking for a dentist to fit my elderly Mom with dentures. He was patient, caring, and very professional. I changed my dental care to Dr. Willey's office and has been very pleased ever since. His office is equipped with the latest technology and friendly staff. I referred another teacher and my sister to him. If you are looking for a dentist, you should consider an appointment with Dr. Willey. I don't think you will regret it. Liz J.

I was dr Tran's patient since then she started this office, she was used to be more concerned with…read morethe patient's satisfaction and being on top of any issues but since last few years she hardly comes in and check the concerns and care about quality of work. She hardly stays in the room for a minute and make her staff to work the rest and by herself start working on the other client. Everyone needs more money but not giving proper attention to patient is not acceptable. Well recently I had the service done by her, I have crowned my teeth my front teeth have a bridge that came off I got appointment with her to get fixed she hardly works 5 minutes on me , didn't clean the bridge or my teeth and just glue it back and charged $440 for less than five minutes service. Apparently that was a mistake she had done and after a month that bridge came off again I came to get it checked then she said because of some gaps in between the bridge and natural tooth some bacterial infection happened so my tooth had been broken and have a big cavity underneath. She told her assistant to put that bridge back and give me estimate for the repair of $5000 as soon but since she has vacation and none working days so they gave me 3 weeks later appointment. The bridge when assistant put it back it was not even sitting on my teeth because of broken piece in then assistant told the Dr about it but didn't even give a second look and tried to fix properly with temporary bond she told me might be it will come off in a day but something from over the counter I can buy and use in the meantime and Waite for my appointment in 3 weeks. The next day it came off as she knew that it would be well I called the office if she can accommodate me in because it is emergency and can't wait for that long since I have been her patient since last 15 plus years and spent a lot of money every year including my whole family but Katelin replied back so rudely and said that she can't accommodate at all regardless. The worst worsted experience I had from her and by her staff. It was very frustrating and very unprofessional by her. I will never going back to her and neither my family. Very rude and unprofessional by her staff and by herself. I wish I could star her in minus 5

Loved the people in this practice!! Very caring and considerate and spent lots of time with us to…read moreexplain everything.

The best dentist in the world, they have an Amazing, compassionate and hard working staffread more

I missed a visit due to an ER trip. I called the office once I was released. I was advised that I…read morewould be billed a $50 no show fee. I explained that I could send the hospital discharge papers but was told I would still have to pay the $50. I explained that I'm on Social Security and was still told that I would have to pay it. Today, October 14, 2023, I received a bill with a sticker attached saying that it would now go to a collection agency.

Great office! They all made myself and family feel comfortable. They were quick yet thorough. Emma…read moreTate was my hygienist. She was great! Highly recommend!

They will upsell you here. We moved to the area and I chose this place based on the reviews (don't…read morebe fooled). I called and asked if our insurance was taken here and they said yes. So I got my teeth cleaning done. The suggested their electric toothbrush and their mouthwash that is claimed to be better for you than retail mouthwashes. I took the mouthwash and was billed. My husband was later evaluated as well (keep in mind we just came here to get basic care). They suggested the mouthwash to him and the electric toothbrush. He turned down both especially since I had mouthwash at home but they sent him home with it anyways and billed us for two. Before he even got his cleaning done, they suggested a whole list of things he needed done and exaggerated the state of his oral health. The quote they gave him came out to $2,450 out of pocket AFTER insurance covered what they could. So we got a second opinion at another dentist office just to find out that my husband didn't need anything more than a cleaning AND it was covered by our insurance. Weird that my teeth cleaning, I still had a fee to pay. The receptionist can be unfriendly over the phone. One the of dental hygienists cleans your teeth so harshly. I get that dentist offices are a business too but it shouldn't be that much of one that it compromises the integrity.

My husband recently went to Valhalla Dental Care. He was told beforehand that they accepted his…read moreinsurance and that his insurance would cover his cleaning. A few days ago, he got a bill for $223 for his cleaning. He called, and they told him that he was out of network after telling him it was covered. They said a cleaning was almost $490, so they wrote half of it off. This sounds like a huge bait and switch to us. He made sure that they carried his insurance and talked to them several times beforehand. They also recommended several expensive procedures for thousands of dollars. My advice is to beware of this practice.

I've had a good experience here each time I've been here. Everyone has been friendly and kind.read more

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.

I scheduled a bonding and consultation appointment at Triple Crown Dentistry, but they booked me…read morefor the wrong thing. They tried to "fix it" the day of, only to tell me they couldn't do anything unless I got a cleaning first. Mind you, I literally had my teeth professionally cleaned last week. You're supposed to do that every six months, not every six days. When I questioned it, the woman on the phone actually said, "Well, people brush their teeth every day, so you can get a dental cleaning every day too." I wish I was making that up. I felt like I was at a shady car dealership getting forced into unnecessary add-ons. Avoid this place like the plague. Find a dentist who actually cares about your needs, respects your time, and doesn't treat you like a walking wallet. Especially not one with staff who genuinely believe daily dental cleanings are a thing.

I had a cap come off. I called as soon as it happened and was given a next day appointment. He was…read morevery apologetic that he didn't have any openings that day. After I arrived I was taken back to my room and assessed by the dental assistant. She was very thorough and explained everything she was doing. The doctor came in and proceeded to evaluate my tooth. He was able to replace the cap and I had no pain or problems since. I appreciate their quick attention to my needs and were able to fix the problem. A office staff came in with a breakdown of the procedures and costs. She gave me the total and my payment options. The expense was a little more than I expected but it was an emergency so I guess it will all be worth it in the long run. I am sorry I didn't catch the name of the Dr that I saw but he was very young and very knowledgeable. I would recommend this practice to anyone.

The worst and most traumatic experience ive ever had at the dentist. My dentist was A.MEUNUER . I…read morehad a failing root canal and needed the tooth to be removed, the tooth was infected so it was harder to numb that normally. The dentist was so rough with me it caused extra pain, was frustrated with me because i wasnt numbing easily . Sent me home & said he cant help. I got the tooth removed same day from my regular dentist which lets me know he wasn't numbing me correctly and should go back to school . Idk if it was cause im black but i never had that experience & was never rude to expect him to act like he did. Ill never recommend this dentist to ANYONE . Go to first care dental pls .

I had a dental emergency while I was on my way to the airport for a cross-country flight. I was…read moreeating a protein bar when one of my crowns came completely off my tooth. My family and I scrambled to quickly find a dentist in Louisville, Kentucky. Luckily, my daughter found Parkway Family dental and they had good reviews and they were nearby the location where we would be staying. I called the office from the airport and Michaela answered the phone, which was fortunate for me. She was professional, friendly, and she answered all my questions and got the ball rolling right away. They were able to immediately scheduled an appointment. Then, once I got to the office the next day, all of the staff were completely helpful and accommodating, even though I overslept and missed my appointment time - bad on me. I cannot recommend this group of dental professionals highly enough. Shout out to Nakasia and Dr. Rachel.

Amazing practice with the best dental care from Dr. Haldankar! The front desk staff is also…read moreincredible and so kind :)