The facility at Pebble Beach is lovely but the facial that I received was one of the worst I've ever had. Not only was it overpriced, but for 10 minutes of my 50 minute facial the esthetician she was filing out a form up sell product and it sounded as if she was texting.on her phone. There was no arm, shoulder or head massage included. In addition, it should be left up to the client how much gratuity they leave rather than the spa automatically adding 20 percent. I certainly wouldn't have left as much based on the quality of service! read more

I think this is what heaven is. I booked a half day at the spa, the package was called Walk in the Forest. It included a citrus scrub, the signature pebble stone massage and a 50 minute facial. The facilities are impeccable. The facility is fully decked out with jacuzzi, wet and dry sauna, showers, and vanity areas filled wtih nice hair dryers, curling irons and styling products. My favorite tho has to be the showers. It was a big rain head that had such amazing water pressure. I really felt relaxed in the shower. The shower was one of my favorite parts of the facility. So onto my actual services. I loved getting the scrub. You are in this "wet room". They have all sorts of shower/water heads in this room. They scrub you down, then rinse you off with this bar that had like 5 water heads on it across your body. It is so relaxing, something about laying down while water is rained on your body and someone washing you. Plus my skin was like silk afterward. The pebble massage was a hot stone massage and it was very good. The thing is I get massaged at least once a week, so its not as special. Finally I finished with a nice facial. I old the facialist nothing extreme, just a relaxing one and she complied so not much of extractions. Overall, a wonder 4+ hours I was there at the spa. If my man comes back for golf, he will know where to find me. read more

If you're in the mood for peace, quiet, total surrender and luxuriating in fabulous products and services, then you must visit the Spa at Pebble Beach. My friend and I were there for a conference recently and booked a few services - The Royal Treatment and the Deluxe Silk Peel facial. People commented on my skin DAYS AFTER the facial. We spent some time in the salt room and relaxation dome with the fireplace. The staff was so on top of things and the vibe was very understated yet attentive. My kind of place. Keep up the great work! read more

I had a 50 min massage here yesterday and was very disappointed. My massage was scheduled for 1 pm but the therapist didn't come call my name until 1:10 and then took me to the massage room. The massage was really bad. She didn't know what she was doing at all. I have had many massages and this was the worst. I guess I should have been glad when it ended at 1:50 but I was not happy she couldn't even give me a full 50 min. I realize she was running late but I didnt think it was fair at all to cut mine short. Her name was Laura and I definitely don't recommend her! read more

"Need to spoil my crazy ass girlfriend" he says Leave it to my boyfriend knowing how to score on Valentines. And oh, how did he "score". I digress. We arrived for our romantic weekend to watch a little golf, eat a shit ton but most importantly get some quality downtime. Well, downtime for me while the boy raced around the gold course watching all his man crushes whack their balls. Serene, quiet bliss all the elements one could ever want (or need) in a spa. After all, I am the spa queen and I know. read more

I don't give 5 stars easily, but this no question for me. My husband and friends had set a golf tee time for Spanish Bay yesterday, but he really wanted me to golf with him, but I had sustained an injury to my fingers and could not play for a while. Still, he wanted me to be there with him. So he booked me a spa day at The Spa at Pebble Beach. At first, I was concerned about the cost, which is very pricy, but now I know it is worth every penny. I arrived 1 hour before my scheduled massage and was shown to the ladies locker room immediately. The hostess showed me around in all the amenities; hot tub, sauna, steam room, shower, makeup room, and they even have a aroma cleansing room. Then they show me the waiting area and the Conservatory. First impression is the place is clean,service is impeccable, and friendly. I use the hot tube for 20 min then went to the cleansing room to cool off. It was so amazing. It's a room that is designed to be noise free and slightly chill to cool you off. Then I went to the waiting room and it is designed with lots of comfy couches and lots of cool lemon water for you to drink. Then my massus greeted me in the lobby and took me into the massage room. She asked some questions about any injuries, how I like my massage, how often I have massages...etc. Then my session started. It was wonderful. I had the Hole in one package so it has a 80 min massage + reflexology....I was in heaven. After the session, she encourage that I use the conservatory if I had time. So I did and it was amazing. The conservatory is a large glass room with chairs+ottomans that is situated around a large fire pit in the middle of the room. There was no smoke. The room was warm and inviting. I sat there and relaxed while reading all kinds of magazines. I was sorry to go, but my husband's tee time was coming to a close so I had to shower and get back to Spanish Bay. The showers were large. The shower is equipped with 2 jet heads and rain drop shower head. fully equipped with shower gels, facial cleaner, shampoo, conditioner, and you are provided with shaving necessities. I got ready and the hostess arranged for a shuttle to take me back to Spanish Bay. I highly recommend this for everyone who likes to be pampered. read more

I have been to the Spa at Pebble Beach about 5 times now, and was yet again reminded how amazing it is during my visit last week. When you arrive, it is honestly like you are entering another world! Everyone is always so friendly and helpful, and the facilities are always immaculate. It is nice to know that no matter how much time goes by between visits, you know what to expect as everything is always perfect. I have had a massage from Jerry twice now, and highly recommend him if you have the choice! Thank you so much for making a quick 2 day trip to Monterey such an enjoyable and relaxing experience! read more

It's hard to write a review, when you're still in a spa coma My senses are still dulled from the amazing room aroma From the picturesque entrance to the sanctuary room and fire pit and of course in my facial how she extracted every zit! I fell in love with it all, from the gym to help me get fit and the cocktails with my mani was definiltey a hit The amenities were over the top galore I wanted all the services and kept ordering more The staff is very friendly and knows all their stuff You feel so relaxed, it was hard to get off my duff Already looking forward to my next visit here My credit card bill will be the only thing I fear! read more

I love it here, my one issue is the jacuzzi is never fully working right. Sometimes the jets don't function, other times it's cold, other times it's not full all the way. So disappointing as that is a top reason I go to a spa. Please fix this! I love you guys, please pay more attention to the jacuzzi!! read more

I went to the Spa on a recent trip to Carmel. We were lucky enough to have been blessed with unseasonably warm weather so the group arrived an hour or so before anyone's first appointment and some of us took walks all around the coastal area surrounding the resort. In around 5 minutes, you can walk up to the famous Pebble Beach golf course's 18th hole right from the spa. The Spa's grounds & architecture are beautiful. There is a little pool area with comfy cushioned lounge chairs where you can also relax to kill time. Pleasant staff, relaxing environment (duh). Even the locker/shower room is super nice - classy wooden doors on the lockers, and all the toiletries you need. The shower has a giant "rainforest" shower head as well as two side showerheads. Towels & robes are plush, soft, and luxurious. If you have a treatment scheduled, you can freely use all the services adjacent to the locker room such as the dry sauna, the steam room, jacuzzi, and the aromatherapy room. I took advantage of all after my manicure. (The day use fee, if you have no other treatments scheduled, is $40.) The manicure itself is probably the best I ever received. I actually paid for the 'mini manicure' which is supposed to take 25 mins. Rebecca, the aesthetician, was very sweet and focused in her work. The mini-mani includes the cuticle treatment/trimming, nail shaping, and polish (basically they leave out the hand & forearm massage). Well, I don't know how they expect all that mess to be done in 25 mins. Mine ended up being more like 45 but Rebecca didn't rush through to get my mani finished. BTW, mini-mani costs $48 including tip. And... the true test of quality: it's been 6 days since my mani and the polish has NOT chipped except in one teeny corner of my left pinkie! Good stuff, if I'm up in the area again and wish to indulge, I'm so there. read more

We recently visited the spa, and had a great treatment. Spa is located in a beautiful setting, offer great service and has very clean rooms. Will be back again :) read more

I had a couples massage here with my boy friend and had a wonderful experience. Both of our masseurs were very through and experienced. We both felt so relaxed when the 50-minutes was up. The facilities were clean and impeccably attended to. I loved the sanctuary outside of the conservatory with citrus flavored water and ginger lemonade to sit snuggled in a blanket by the fire pit. It was a once in a lifetime experience that I would recommend to anyone that would like to splurge on themselves. read more

I go to the Pebble beach spa at least once a year for a business event. This is truly how a spa experience should go. It's a comfortable, soothing environment with plenty of staff around to help you. I have had massages and facials there and every time it has been a great experience. The massage therapists are very professional and create a calming environment for your massage.The estheticians are very knowledgable and are very good at customizing your facial to go with your skins needs. The only con is that this is very pricey spa as it is at Pebble Beach! But if you can afford it you won't be disappointed. read more

I had a massage here as my husband played a round of golf. It was nice. I liked that the waiting area had a nice fire pit. There are signs that say it's a quiet area but some girls next to me wouldn't stop talking which was a bit annoying. As for my massage it was wonderful. Soarin was my therapist and she gave me a great 50 min relaxing massage. This costs $210 including the gratuity. I forgot my bathing suit so I didn't use the jacuzzi. I loved the steam room. I had it all to myself so it was nice and quiet. The staff is friendly and the spa is clean. read more

if I could imagine what heaven might be like, this place comes pretty darn close... first of all the location is amazing, set right on the Pebble Beach Golf course on 17 mile drive. Secondly, it has everything a woman can ask for... an indoor jacuzzi, a dry sauna, a steam room, a revitalization room (basically cleanest air you will ever breath) and don't even get me started on their showers with three shower heads per stall! I have been here for a massage before and this was my second visit, Robert was my service provider and he has the hands of Zeus and Mother Teresa combined, strong where it counts but gentle where he needs to be. Not to mention he was very friendly. If you need to get away from reality, I highly recommend this place, reality never comes here. read more

Had a wonderful massage by a woman who has worked there for abt a decade. She was awesome friendly and knowledgeable.

Great ambience and service. Highly recommended if you have some extra time at the resort

Such a wonderful experience! The spa is calm and well ran. The ladies working at the front handle themselves with class and dignity. While my check in was quick and error free; I did get to witness one that was not as smooth as needed. The team really kept their composure in a very heated situation. I went for a massage and was delighted to see the quiet room. That was by far my favorite place. No cell phones or chatty people laying about, just readers, sleepers and me. read more

Arrived early for a 1:30 appointment. The facilities are fairly standard and reasonable. Unfortunately, after a 20 minute wait and inquiry, I was advised that my massage provider was not available. Definitely not expected or acceptable. I was provided food and wine for my inconvenience, which was nice, but did not make up for the lack of service. Disappointing. read more

This spa is amazing! This was my first time here and the entire experience was great. The staff was extremely friendly, helpful and excited for my first spa visit. I didn't feel discriminated against either. Most places with such a high price point tend to seem judgmental, at least in my experience. But it wasn't like that here. I got to enjoy all the amenities that the spa offered and everyone kept remind me to drink water. It was great! I would recommend this place to anyone visiting the area for a vacation or just a weekend get away! read more

I've had a spa treatment here in the past and although the facilities were nice and the service was friendly my massage was definitely unmemorable. Unfortunate that is for sure. read more

The spa facility is very nice. My friend and I are here for a relaxing getaway. We booked 80 minute facials - very expensive and really one of the worst facials I have ever had. It felt like 80 minutes of nothing. My massage therapist had ice cold hands, she talked too much and spent about a half hour massaging my shoulders and chest. Weird. It seemed like she was just trying to waste time. The worst was, when it was all over, she announced that she had put tinted SPF on me without asking. After a facial I don't want anything colored on my nice clean skin. She should have asked. My friend had the same experience. When we told the manager at the front desk, she was less than helpful and not even remotely sympathetic. She could have cared less. So much for customer service. Definitely will not ever go back. read more

I took my mom here for a birthday present. We arrived in plenty of time to relax in their wonderful relaxation room and drink their yummy water. The therapist came to take my mom to her room but my therapist never came. Having worked at a local spa I know how some treatments can run behind so I waited. And waited. And waited. I wasn't about to go traipsing downstairs in nothing but a robe to the front desk to ask where my therapist was- 1. I was afraid I'd miss her and 2. Uh, no. About 30 minutes after the scheduled appointment time a staff member came up to get another woman for her treatment. After explaining how long I had been sitting there and asking what went wrong she called the front desk and said that my treatment was not on the books- as if it had been cancelled. A few minutes later a woman (who was not dressed as a therapist and I can only assume she worked in the office) came and brought me to a room which no one was using. The massage was wonderful and I commend them on fixing the problem as soon as they knew about it. However, I was not given any discount towards a future visit or any form of apology that I would have expected. Since my mom was done 45 minutes earlier than I was we were not able to enjoy their other amenities such as the steam room or the hot tub. The facilities are beautiful and the showers are amazing however. read more

I really wanted to love my experience here. Pebble Beach is a spectacular setting and the Spa facilities are beautiful and well maintained. I booked a makeup application appointment here to treat myself as a bridesmaid. I arrived with the Bride and another bridesmaid and we were greeted with professionalism and warmth. It's clear that they have they have the logistics of accommodating a lot of guests arriving for a variety of services down to a science. My appointment started a half hour after the girls so I watched the beginning parts of their appointments. The Brides up- do seemed to be going well as she had already had a consultation with her stylist. The other bridesmaid threw her stylist for a loop when she wanted to diffuse her curly hair and keep it curly (GASP- according to the stylist everyone with curly hair wants it to be straightened). A 15 minute search for a diffuser ensued. The stylist clearly had minimal experience with curly hair and the bridesmaid ended up giving her step by step instructions on how to dry it and what products to use. The final 'look' turned out pretty well but when you are paying the big bucks to have your hair done, you don't want to be the one doing the work. I was escorted to another area to have my makeup done. It was a counter set up in the gift shop which I found a little odd. The spa has so many different areas that are relaxing and quiet. I was hoping that by paying for a service I would be in more of a 'spa' environment. The woman was very nice, professional and listened to my ideas. I didn't take a look in the mirror until almost the end when she asked me to curl my own eyelashes....and I was a little shocked by what I saw. The foundation and blush looked pretty good but not much different than the look I achieve on my own everyday. But the eye shadow was poorly blended and there was a noticeable gap between my lash line and the eyeliner....which in my opinion is makeup 101. I also noticed right away that the 'cat eye' (extending the liner out from the eye) was totally uneven. One side was much longer than the other. I asked to have the shadow evened and blended and for the liner to be fixed. To her credit she was very gracious and got to work making some adjustments. Unfortunately she stared using makeup remover and then reapplying color over the corrected spots that were still wet. What resulted was very uneven color. Just as these changes were being made the other two girls appeared ready to go. I didn't want to make the bride wait so I said I was satisfied and asked to purchase the lipstick she used. Well, they were sold out of the lipstick and the other color that was closest. This was disappointing and in a rush I ended up with a color I'll never wear again, just because I wanted something that I could reapply. That is an honest mistake that could happen to anyone but I wish she had picked a product that I could take home with me. I have no doubt in my mind that if I had time the makeup artist would have worked with me until I was completely happy. Also, a manager came up and asked about my service and I lied and said it was great just so that I could be on my way. I'm sure given their obvious efforts towards customer satisfaction I would not have left with what I felt to be an unprofessional makeup application. Overall I got the sense that the makeup artist was inexperienced, not bad. I could tell she was very hesitant to pull on my eyelids or get too close to my face which is what you have to do for the best results. The Bride had gotten a manicure pedicure and massages the day before and she raved about both services - as do they other people here on Yelp. I would definitely like to come back to Pebble Beach and take advantage of the spa facilities and try another service - but I would not recommend makeup application here. read more

Unfortunately, I still feel the same about my experience. I would however like to send out an update that the manager did contact us and provided us with the discount that we were quoted. Thank you so much for following up with us. read more

I'm an avid yelp reader, and despite fleeting thoughts of writing reviews never really felt inclined until now. I get it. It's the Spa at Pebble Beach. Treatments are bound to be more expensive than your local standby. But, I had a mani/pedi TWO days ago and 4 of my fingernails are already chipped. Normally I wouldn't feel the need to complain on an online forum, but for $140 plus tip, I'm disappointed to say the least. I could do my own nails and have them last longer. read more

the spa at pebble beach is one of the nicest spas i have been to. the facilities are huge, and include showers, steam rooms, sauna, jacuzzis, inhalation rooms, and a conservatory. it's an absolute paradise. i came here with a couple of friends, and we soaked it up in the hot tub, bouced back and forth between the sauna and steam room, then we kicked back in the conservatory by the fire place, where they have nuts, fresh fruit, dried fruits, and chocolate for guests to munch on. surrounded by trees, the atmosphere is so tranquil, and that day the clouds were silver and gray (my favorite kind of days). i got the botanical body smoother. first they scrub you with sugar crystals, then you get to relax while they give you a foot massage as you're cocooned in hydrating botanicals. $200 later your skin feels like a baby's bottom. one of my friends got a massage, and the other got a facial. they both loved it, and came out relaxed and rejeuvanated. the locker room is fully stocked with really nice hair and skin products, as well as hair brushes, dryers, and styling products. read more

LOVE. My mom used to take me here a lot. I am always the youngest in the crowd of spa patrons. So relaxing, and so perfect that your surroundings are equally as beautiful. read more

Pebble Beach Spa is wonderful. It is pure luxury and relaxation. The service is excellent. The staff really takes care of your every want and need. I loved the goodie bag they gave you in your locker with goodies you may need to beautify after your treatment. They have amazing showers and everything you could need to make yourself presentable after your treatments. I recommend having plenty of time to relax before and after your treatments. My girlfriend and I spent the day there for our annual girls spa weekend. They have a little cafe with salads, soups and smoothies if you get hungry, it is a $21 salad but this is Pebble Beach. I enjoyed my day very much and would highly recommend this spa. It is pricey, but worth it. Every employee there really provides excellent customer service. I feel everyone went above and beyond to take care of our every want and need. The only compliant I have is not with the spa but with the people that attend it. There is a room with a fire pit that is a quiet room. There is a sign that says " please be quiet in this room" most people respected this and were quiet. I was there with my girlfriend and we respected the no talking rule. Some women could not control themselves and had to whisper talk. This was very annoying. When you whisper in a totally silent room it is very noticable. Please have some manners and refrain from whisper talking in the quiet room. Its so rude. I do not care how much money you have, it makes you look low class and like you have no manners when you disrespect everyone else. The only thing that ruined my exsperance was the whisper talking women, besides for that everything and everyone was perfect. read more

Spa is amazing! Getting a pedicure from Shantel. She is fantastic. The moment she greeted me she was so friendly. She encouraged me to grab multiple colors so I could see which one looked best! When you get a spa service you receive complimentary mimosas or champagne. I also loved how mid way she asked if I would like the water re warmed. So thoughtful. Her massage was fantastic and I felt like royalty. I highly recommend getting a pedicure. She also gave me a great line for instagram. read more

ubber nice and one of the best resort spas I've been to (and I always visit spas in any resort we stay at). I tried a new service (for me). Microdermabrasion. Great altho pricey. Pedicure was by far the best I've ever had. Can't beat being offered champagne and lounging on a new massage chair. Great staff and helpful at getting you to your next location as the spa is spread out and challenging to get around without getting lost. Great experience and my second time at PBSpa. read more

I loved this spa and have visited two different times, most recently Nov 2013. The spa is the real deal with all the special extras. Their little snack bars I remember being ridiculously good. I especially enjoyed reading by the fireplace in the outdoor patio area / room. It is a neat room and if you enjoy reading I would suggest making extra time before or after your treatments just to enjoy that area. The prices are very steep but its Pebble Beach, what do you expect. I would go again, strictly as a splurge. Expect to pay about $250 for 80 min massage. read more

Good evening, My name is Louise Audet. I am an occasional customer at the Spa for the past few years. I usually bring my 2 young adults daughters or friends at least two times a year to enjoy, celebrate a birthday, mother days or other events at the Spa in Pebble Beach. I always had good service until last Saturday. The three of us were scheduled for a 105 minutes massage. Unfortunately, my therapist had to rush out the room about 50 minutes into the massage. She came back gave me my locker key and asked me if I don't mind to get dress and change room which I taught was kind of weird and rude during a massage. She explained that someone need the room for a stone massage. I got dressed but she came back to let me know everything was fine that I could get back on the table and she proceeded with the massage. This was an unfortunately and hopefully rare situation for the spa. I just want to share the situation with you and ask for more explanations of this particular situation. I am an owner of a private physical therapy clinic and would never acted this way. Kind regards, Louise Audet louiseaudetpt@gmail.com read more

The amenities are very nice yet the service for a pedicure is mediocre. I could of gone somewhere half as expensive and my feet would of felt like a million bucks after. It's a hit and miss with the staff. My lady was fairly new so she looked a bit clueless. read more

boyfriend golf day = girlfriend spa day :) This place is as amazing as it gets! From the time I arrived 'til when I left, all the staff was so pleasant and helpful. I was afraid of such a high-end spa having a more uptight and formal atmosphere, but it was very laid-back and it was easy to relax. Women's water experience was interesting (20 min of strong jacuzzi jet tub then10 ft tall shower with mosaic fish and golden waterfall, definitely once in lifetime) but I wouldn't really recommend it. Pebble massage was an amazing hot stone massage that truly soothed me to the core. Highly highly highly recommend. Be sure to get there at least 30 min early before any services to enjoy the Spa's other amenities - the jacuzzi is Grecian beauty, sauna is wonderful, steam room and inhalation room was lovely as well. I didn't get much time to enjoy the conservatory as it was pretty crowded, but it looked wonderful. The locker room and facilities were all spotless and comfortable, it's unreal. Prices may be high, but do it! It's a wonderful and memorable indulgence for anyone :) read more

Staff and services are great. Facilities and emenities are 5 star. Beyond your service- there is plenyt to do- steam room, whirlpool-sun room makes for the perfect nap. Don't skip the amazing 3 head shower! All of this makes me think i'm getting my money's worth! Would suggest to avoid going on "obvious peak times/days" if possible. Like any spa- it's hard to relax when there are a ton of people around you. The 18% tip is built into your cost..and you do pay for all of this up front before you appointment so that you don't have to hassle with it afterwards. read more

This spa is truly remarkable! My spa treatments included a body wrap, 80-minute Swedish massage, and a facial. Each of my treatments were exquisite, the facility is absolutely gorgeous, and the staff are very knowledgeable and friendly. read more

This is a 5-star spa. I will give the one reason why I could not rate it as such at the end of my 5-star review. The jacuzzi room, the steam room and the dry sauna were all superior in cleanliness and design. The jacuzzi room is decorated in neutral tones with sort of tuscan looking tile. The water did not smell of chemicals and was hot upon entering. The lighting is subdued throughout the spa, adding to the peaceful feel. A conservatory is upstairs and boasts comfy chairs and lounges all with lounging blankets. Natural light floats in from above and one can even hear the birds talking from the outside grounds. A spa menu is provided with interesting food choices. Off the conservatory is a quiet room where one can enjoy the above ground fire ring that adds to the comfort. The shower rooms are wonderful with lots of towels, hair and body products and a shower head that almost simulates being under a waterfall there is so much water that gushes out. I felt extremely guilty considering Pebble Beach is on a peninsula that may soon be on water rationing. The massage rooms have gas fireplaces, a nice touch. I'm not sure what the other treatment rooms are like. I had a deep tissue massage from Kara, and it was 50 minutes of wonder. Deep tissue is not for everyone, but I always request the service as my profession leaves my back and neck in need of hard-core kneading. Kara is professional and knows what she is doing. This is the best massage service I've ever received. The locker room is furnished with lotion, brushes, hair dryers, curling irons, styling products, etc. Okay, so why only 4-stars? Upon arriving and checking in at the front desk, an attendant escorts you around the locker room and spa areas. Very nice, but after that I felt like she was on my heels the rest of the time. I got to the spa before my scheduled appointment in order to de-stress and relax, but I felt very hurried and supervised with her right behind my every move. I'm exaggerating, but none the less, this is how I felt. I would highly recommend The Spa at anyone wanting a massage. I cannot comment on the other services. read more

This place is seriously heaven on earth. My friend and I arrive about an hour early for our services, my service was a facial. Once we arrived we were shown our locker and got a tour of the the lounge and pre-spa activities. I started out in the hot tub then headed to the dry sauna, after the dry sauna I went to the wet one :) After all that fun I took a shower, blew dry my hair and cuddled up in a blanket for 15 min reading magazines before my treatment. I already felt like I had all the things I needed to make for a wonderful day. I then was treated to a snack and was shown to my aesthetion for my facial which was top notch! I would recommend this as a girls day out or with a boyfriend or girlfriend. I can guarantee you will leave the Pebble Beach Spa feeling like a new person. read more

Excellent massages from Erin and Darcy. Our backs were troubling both of us but after thoughtful massages that hit all the right points with all the right focus and tension and care. It was really a very well presented massage and lasted for 105 minutes. Before and afterwards included time in the beautiful granite and European tile bubbling hot tubs, showers and a great little juice bar where we split the best--THE BEST--Cobb Salad and glass of champagne. Overall, a great relaxing experience. read more