I went with a friend to get a massage and facial but their only masseuse was also their top hair…read morestylist so they weren't able to spare her this day when they were short staffed. So my friend and I both got facials but they only have one esthetician so we each had to wait an hour while the other had her facial. Ok, fine but the waiting area was freezing cold and the chairs were far from comfortable, no reading material, not even a very cozy area, no ambiance whatsoever. The facial itself was ok. Esthetician did not put anything under my knees so by the end of the hour on that flat table both my friends and my backs were killing us. Room was freezing cold, no warm blankets. No extractions, just a basic face cleaning with a polishing. A bit of a face, neck and shoulder massage but not nearly what I've received with other facials at other spas. A short hand and arm massage as well. No head massage either which I have had with other facials at other locations. The whole time I was getting my facial I could hear the stylists above us talking loudly. The esthetician had nice music playing but periodically a commerical would play ruining the whole feeling of calm. I feel like the esthetician probably had decent training by the way she was applying the cleansers and creams to my face and she was pleasant but with all the facials I've had in my lifetime, this was honestly the worst one. I would not return or recommend unless this is your first facial and have nothing to compare it to.

My husband bought me a gift card for our anniversary. I got a massage by Karen and she is AMAZING…read more Hands down, the best massage I've ever hard. The atmosphere is great, plenty of parking, and nice people. I cannot say enlighten great things about Karen- you've got to go here and see her!

I've been going to this place for years. I can't find anywhere that does a better job on facials…read morethan this place here. Sam does an amazing job. Very relaxing, professional, and great service. Best facials

Got a peel for my acne and hydra facial for dryness and it brought life back into my skin! Hormonal…read moreacne cleared after a few days and helped with clusters.

What an amazing salon! Not only do I love the staff at La La's, but their service can't be beat. I…read morejust let Laura do her thing and I'm always thrilled with her highlights, lowlights and cuts. Roberta is a master of nails and for the first time in forever, I have strong, healthy and good looking nails. I also enjoying going in and hanging with them. They are an amazingly fun bunch of talented women and I'm beyond happy I found them.

I have been going to La La's for the last year. I recently moved to Boston and I am still married…read moreto my hairstylist Travis. Everyone here is welcoming and wants to make sure their clients look fantastic. Roberta is always on point with my eyebrows and the shampoo is literally my favorite part because it's a much needed relaxing head massage. If you're looking for a place who knows how to do hair, you found your place!

I went to Mint & Honey for one of their head spa services and did the Winter Ritual. It was…read moreabsolutely phenomenal. I had Laura, and she gave me such a relaxing peaceful experience. My ritual started with the scalp cam and then included a custom scalp treatment and massage. You're provided a cushy robe and fuzzy socks for your treatment. It was so relaxing and my scalp felt amazing after.

My first time coming here an it was great. I needed my lashes filled and found locks an lashes an…read moredecided to try them. I am very picky when it comes to my lashes so I have to say I am so glad I did. I made my appointment with Madisyn Dorsett. As soon as I walked in the door I was greeted with hellos an asked if I would like anything to drink as I waited for my appointment with Madisyn. I didn't wait at all as she was ready for me right away. I have to say she is amazing. She was gentle an fast an my lashes looked amazing. She asked me questions about what I wanted an make them look amazing. I highly recommend her for all your lash needs. When I'm visiting my dad If I need a fill I will definitely be going to see her.

CUTEST SALON IN LYNCHBURG! Customer service was great, great area, amazing stylists. Came in with…read moremy hair absolutely fried and ruined by a previous stylist a month ago and Kyla absolutely saved my hair. I have Asian hair which is hard to work with but Kyla just did so amazing. I tried to pay with a giftcard then the rest using my credit card and it just wouldn't work but the receptionists tried so hard and so patient. Cant recommend this place enough!!!

I was a client at Bloom Studio for 9 months and I never had any problems until I tried to cancel an…read moreappointment back in September. I left a voicemail 3 days before my appointment and received a text letting me know that if I canceled, I'd be charged my full appointment fee (around $500) since it was within two weeks of my appointment. While nothing about a 2-week cancellation policy was posted on personal or business socials or website, I decided to keep the appointment to avoid my card being charged. I got a call from the salon two days later letting me know that Salem (my stylist and also the owner) went into labor and couldn't keep our appointment for the next day, which was completely fine with me because I obviously would never expect her to keep my appointment while she was in labor, and I'd originally wanted to cancel anyway. Another stylist said that either herself or another stylist at the salon (neither of which were fully certified in extensions) could take my appointment for a 25% discount if I wanted. I said I was fine with cancelling and asked for confirmation that I wouldn't be charged a fee given the circumstances. The other stylist said she didn't know and that she'd have to check with Salem. I told her I didn't feel comfortable paying a cancellation fee for an appointment that ultimately, I didn't cancel, but to please not bother Salem while she was in labor, and she responded saying "it's fine, she's still working and answering messages." We even laughed about it because of course she was still working and answering messages while in active labor. The stylist called me back, told me there was no cancellation fee and that all my future appointments were cancelled. I did let the stylist know I thought the 2 week cancellation policy was ridiculous but I was not mean, nasty, rude, demanding, nor disrespectful on the phone with her. I got a DM from Salem not even an hour later basically saying everything the other stylist said to me: That she wouldn't charge me a cancellation fee but that she agreed it was best we part ways ( like stated, I had cancelled all my future appointments during the call earlier since I was moving and had already been speaking with/found a new salon where I would be). The tone of her message was weird, but everything was resolved, so I let it go. Fast forward over 6 months later to this week, and a TikTok from Bloom Studio/Salem popped up on my FYP. It has screenshots of her last message to me and pictures of her in the hospital after giving birth, and a caption saying "sometimes you just have to fire your client and go about your day. It's crazy work to be difficult when your stylist is 9 months pregnant. It's even crazier work to be difficult when she goes into labor 2 weeks early & is rushed to the hospital. GIRL BYE. Don't let the door hit ya where the good Lord split ya." The caption, pictures, and Salem's responses to the comments make it seem like I was upset that she couldn't keep my appointment even though she was in labor, or that I demanded the receptionist reach out to her, which was obviously not the case. I then found that she also posted something similar on Instagram, this time with video of me from one of my previous appointments, which was posted without my knowledge. Both of these were posted within the last 2 weeks, months after all of this happened. I had never posted about any of this on socials or left any reviews until now. It's been disturbing to find out that a salon I went to for months and spent thousands of dollars on extensions would bring up an already resolved situation months after the fact and completely misrepresent what happened. We've had no contact since then and like I said, I never posted anything about this until all of this surfaced. I can only assume it's for increased engagement on her socials. I'd always had good experiences with Salem in the past, so I'm completely blindsided by how she's chosen to handle this. There are similar stories in other reviews that show a pattern of overreaction, dishonesty, and aggression towards clients. Steer clear of this salon if you don't want videos and a fabricated story about you to end up on social media.

Bloom feels like home right when you walk in. The environment and hospitality is inviting and…read morerelaxed which is really what I hope for when I decide to take time for self care. I have been seeing Salem for the past several years and cannot recommend her enough. She has taken me through warm brunette, beautiful balayage, and even my most recent copper tones -- and every single time she absolutely nails it. Salem has an incredible eye for color which is something I value, being so heavily involved with color in my personal career. She knows how to create dimension, richness, and tones that feel elevated but still natural. My hair always looks (and feels) healthy and intentional when she is finished with it. Beyond her talent, she is professional, consistent, and truly cares about her clients and team. It has been inspiring to see God move in her life and bless her business as a testament to her honest hustle and work ethic. If you're looking for someone who understands color at a high level, listens to your goals and delivers refined results every time, Salem is the one you should see!

Driving down Main Street, with construction ongoing, seems to make it so much more challenging for…read moresmall businesses to weather the challenge of Covid19 and parking woes. Imagine my surprise upon seeing a new spa pop up in thes times!! I booked online and met with Alexis, the professional slated to do my brow wax and tint. Upon checking in, found a bright airy space tat was inviting and comfy. I opted to upgrade to brow lamination. I am so pleased with results and more importantly Alexis took the time to carefully describe each step and patiently customize treatment to my preference. Thos is a gem for Lynchburg and I highly recommend it!

Darla is fantastic. I always feel safe, confident, and comfortable after each of my visits. I had…read morenever been to an esthetician due to fear of discomfort/judgment, but I felt at home the moment I walked in. The workspace is clean, the office is cute, and I look forward to my appointments! Thanks Darla!

I showed up 10 minutes late to my appointment and Carly was so nice about it. She was very bright…read moreand cheerful and made the haircut one to remember. Definitely the best interaction I've ever had in a barbershop. EVER.