I cannot say enough good things about this shop. Located in the heart of downtown Downers Grove it…read moreis a must to visit if you need something special. All of the rings, earrings, necklaces, bracelets, watches and other jewelry pieces that are available for purchase are of the highest quality and are gorgeous! Dariusz is also amazing at repairing jewelry. They take such pride in their customer service! It is so refreshing to know that you are in a shop that not only has the best jewelry around but it also values relationships with their customers. That's why they have such a large base of repeat clientele. If you are in the market for some nice jewelry or need some pieces appraised or repaired, head to Dariusz.

The best jewelers in the area, hands down. They have done a half dozen custom pieces for my family…read moreand they have all been perfect and very fairly priced. I can't speak highly enough.

I've purchased an engagement ring, wedding band, and a Cartier watch from Merry Richards Jewelers,…read moreand I can confidently say this is a top-tier jeweler. Richard is someone I've known for decades through a close family friend, and I completely trust him. My first purchase, a platinum engagement ring, was the largest I had ever made, and he made the entire process feel calm, straightforward, and easy. I shared what I was looking for and gave him the freedom to guide the decision, and the result exceeded expectations. His son Scott is equally great, and everything they deliver comes with GIA certifications, including QR-linked documentation, which makes the experience feel transparent and professional from start to finish. Richard is personable, has a magnetic sense of humor, and isn't afraid to tell you when something isn't worth it, which is rare in this industry. If you spend any time researching high-end jewelry, you quickly realize how much of the pricing at big brands is driven by name recognition, even though grading standards are consistent across the board because of GIA grading. Richard does an excellent job helping you understand what you're actually getting and how it compares, so you can make a confident, informed decision. We also had a custom wedding band made, inspired by a design from another noteworthy jeweler in London. The final product was excellent, the craftsmanship was strong, and the pricing felt very fair compared to larger retail brands. More recently, I purchased a Cartier watch for my wife, and the experience was just as smooth. It arrived quickly, exactly as specified, and any questions I had were answered promptly. Richard and Scott are consistently responsive and stand behind their work. He has also appraised jewelry for my family members, and those experiences were equally honest and direct. The jewelry business doesn't always have the best reputation, but this is a place you can trust completely. I'll continue to go back, and I would highly recommend Merry Richards.

This review is for the old location (Glenview) too, which closed in 2017? Nonetheless, excellent…read moreservice by Richard and son, Esther and Laura. It's great when folks know you by name once you walk in. They are competitive with pricing and highly responsive and engaged. The drive is a bit farther but we enjoy coming here because of the service that you may not get from a chain or large store. They also do complimentary cleanings and polishing. Nice parking lot and excellent food choices in OakBrook and surrounding area.

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

I'm not one to write reviews but for Paul, I have to. Paul custom designed my engagement ring and…read moremy wedding ring and they are both absolutely stunning. He looked at my inspo pics and turned them into my dream. Paul is kind, and honest! When you go into a chain jewelry store, they're just trying to sell you what you want and don't tell you the negatives. Paul will tell you exactly his thoughts based on his experience as a jeweler and that couldn't be more appreciated. I would recommend him to anybody who is looking for a jeweler to make your vision come true! Thank you Paul!

I broke another gold chain(dammit). Since I had good repairs here before, went back and had another…read moregood repair. Small shop right in Lisle downtown area. Easy to park just north where that strip center on Main & Ogden still sits empty. I thought the price was decent for repair.

My experience at cottage hill, was not a good one. Allow me to explain why, I contacted the store…read moreabout purchasing an engagement ring that was pretty much brand new. They were aware of the ring i was looking to sell before and acted interested of course. They asked me to come on so of course I did. However as soon as the appraiser started looking at the ring which I believe was one of the owners, but in any event. He immediately started in on there normal tactics and well the bs sales tactics. Which that's ok, but they also use sales tactics wich is usually a mix of dishonest tactics, mixed with disingenuous monologes, a little condescension and a nice side of bs. What do I mean? Well Allow me to explain. I have no problem with them trying to make money that is not the issue. It starts off by then wanting you to come into their store for them to assess the ring. That's fair enough however that is just a what I consider slightly dishonest sales tactic. I had talked on the phone to them multiple times letting them know the exact ring I had all the details of it that I was interested in possibly selling. Of course they act very interested I also sent them all the information about the ring cut Clarity all the ratings kind of diamond it is which it was a 4 Carat white gold 14 karat white gold ring engagement ring. Well unfortunately after my fiance or girlfriend said yes two and a half weeks later it was over. So the ring was only a few months old high quality ratings 4 Carat Marquee cut. However the ring was a lab grown diamond which cost me almost $10,000 a few months before the ring was perfect condition brand new but I was unable to return it to Rogers and Hollins because it didn't pass the 30 day mark anyway when I get to the store he starts looking at it and immediately starts criticizing it even though the cut Clarity color and everything else was of the highest ratings and I had the documentation back that up he then let me know that oh this is a lab diamond yeah they're not really worth much I mean I can maybe give you $200 for it but that's about it. He went on to put down lab cut diamonds saying they're not really worth much. However at their store and on their website they advertise and promote all their beautiful lab grown diamonds and talk about how they are just the same as mine diamonds chemically speaking there's no difference they're great but he thought my 4 Carat Marquee diamond engagement ring was worth nothing. His excuse was well that's a custom-made ring so I would have a hard time selling it what he didn't know is it was not a custom-made ring it was right there in the showroom floor of Rogers and Hollands so okay baby lab diamonds are are not his cup of tea however when you look around the store they sell many lab grown diamonds some one, two karat even less selling for 3 , 4, 5 6,000 dollars or more. Lab grown diamonds smaller and not as nice as mine. For a lot of money. My point is after he went off saying he can only give me maybe $200 for my 4 Carat Marquee ring because lab diamonds are really not too valuable according to him but then in his store he's selling diamonds half the size of mine for almost as much as I paid for mine. So basically after he gave me his speech about lab diamonds not being worth anything he has plenty of lab diamonds in his store for sale for large amounts Rings half the carat weight of mine but almost the same price. I was not asking for the full price I paid for it I wasn't trying to make money I was just trying not to lose any more than I already had. So the more of the story is I understand business you want to make money fine but if I would have sold him my 4-carat diamond ring for $200 it would have been on sale at his store the next day for probably 7 or $8,000. So while his website for his business speaks of lab diamonds very very highly exactly the same as mine diamonds as far as the chemical structure and how great they were and how they are real diamonds he told me how my ring was worth nothing because it's lab diamond even though it's 4 Carat white gold pristine brand new diamond ring. He didn't have to buy my ring but telling me my ring is worth nothing while he sells lab diamonds for very high prices that are not even close to the value of the one I had and he just basically told me my ring was worth nothing while standing next to lab diamonds with extremely high price tags that we're not even as big as my diamond I get business but basically very dishonest and full of it because he wouldn't be selling lab grown diamonds some 0.25 carat for 3,000 or more. While telling me my ring is worth nothing so if you decide to give Cottage Hill your business I would learn as much as you can about what you are buying because I would not trust anything they tell you they were selling cubic zirconian rings in that store for more than he offered me if lab diamonds are worth nothing you sure have a lot of them in your store I don't care if you don't wan

I went to 2 chain store jewelers for help to set my citizen atomic timekeeping watch after no…read moresuccess following the instructions online. Cottage Hill Diamonds helped me and succeeded in setting my watch. I asked them what I owed and they said no charge! If I could give them 6 stars I would. Absolutely my go to for jewelry and watch needs going forward.

They were extremely responsive, incredibly fast turnaround time, and obviously quite knowledgeable…read more All of this with a relaxed, warm and welcoming attitude...... we will definitely be back soon When you go, don't forget to look up at a truly stunning chandelier!!

Stellar Customer Service (And Rings)…read more My wife was looking for the perfect wedding bands for us and stumbled across Karat's baguette band on Etsy. Even though we're in the NY area, we decided to order -- and it was one of the best decisions we've made together. Karat quickly adjusted my wife's band when we realized it was a bit small and then, two years later, when I had a mishap with a local jeweler who completely polished my band, Karat restored the ring to its (perfect) original condition absolutely free of charge. They've definitely earned customers for life.

I bought my fiance an amazing and unique engagement ring recently from Gino at Marry Me Jewelry,…read moreand it was perfect! The ring came out better than I expected and the whole staff was extraordinarily helpful. The service was quick and I got it back faster than I thought. The entire process was easy and I was guided the whole way from a true expert. 10/10 across the board, I give this place my highest recommendation for anyone seeking engagement rings, jewelry, watches and any other similar items!

THIS REVIEW IS FOR THE MEN WHO WANT TO FIND A GREAT WEDDING RING…read more If you're looking to buy a wedding ring and don't know much about the process, GO TO GINO JR at Marry Me Jewelry. I walked in not knowing much beyond the basics, and Gino immediately made me feel comfortable and confident. He took the time to walk me through the 4 C's in a way that was easy to understand and never overwhelming. What really stood out was how collaborative he was throughout the entire process. He did not just try to sell me a ring. He asked thoughtful questions, laid out different options, and helped me compare them in a practical way so I could make an informed decision. He was patient, straightforward, and focused on making sure I felt good about the choice I was making. Gino is also just a great guy. Super personable, honest, and responsive. Anytime I had a question, he was quick to get back to me and always willing to explain things clearly. At no point did I feel pressured or like I was paying too much. He made sure I felt confident that I was getting the right ring at the right price. The end result was a beautiful ring that my fiancée could not be happier with. I highly recommend Gino Jr. and Marry Me Jewelry. If you want someone knowledgeable, trustworthy, and invested in helping you get this important purchase right, he is your guy.

The Cartier watch I had my heart set on for my 30th bday/push present was a bit out of our budget…read more OK, way out of our budget unless our daughter-to-be doesn't wear clothes for 10 years. My husband told me he'd be happy to get it for me, but I'd have to forfeit all bday presents until my 40th bday. Riigghhhht. I like presents so I resorted to plan B, which was to email every highly yelped jeweler in Chicago and even some in my hometown of Boca Raton, FL. I sent along a picture of the watch I wanted (the santos demoiselle with diamonds) and asked who would be able to get me the stainless steel version for the best price. I heard back from a few jewelers, but Gregg Helfer was by far the most responsive. He also came back with the most competitive price and I felt he was trustworthy since a good friend had just purchased her gorgeous engagement and wedding bands from him. Weeks later my hubby picked up my gorgeous new watch from Gregg and I absolutely love it! While I never met Gregg besides phone/email, I did have the chance to meet his brother Michael a few times in their store. He was also an absolute pleasure and even took out my extra watch links for me yesterday within 5 minutes. Gotta love speedy service! My only concern throughout the entire process was that Gregg was never able to give me a firm price until after the watch was ready. During one of our initial phone calls he estimated a price that I was happy with; however, when I received the invoice it was $700 more than he had quoted me. To Gregg's credit (and the reason why this is a 5 star business) he brought down the price minutes after I addressed the issue. While it all worked out, it always makes me a bit nervous to not know the exact price of something from the beginning...especially when jewelery is involved! Overall, I had a fabulous experience and can't stop staring at my beautiful new watch. Next time I won't have to waste my time emailing dozens of jewelers. I"ll just pick up the phone to call Gregg!

The compliments keep coming in and my now fiance loves her ring!…read more I was referred to Michael from a friend. From the beginning both Michael and Nikki were great to work with. They are friendly, casual and knowledgeable. This allows for sometimes a stressful buying experience to go much smoother. Michael worked hard to find the right diamond and from there did an outstanding job of designing the setting. It was easy to work with him via email and online payments processing. The pricing of the ring, service and care after the purchase all make it a great buying experience...would definitely recommend!