Love the views and amenities!! It's located in the suburb surrounded by malls and nice restaurants!…read moreI would love here.

We moved into a one bedroom at Vertis Green Hills 10 months ago and recently moved to a larger unit…read morein the building. Yesenia was instrumental and wonderful to work with as we moved from one unit to the next. Even when she was out ill, she emailed us with updates regarding the schedule for moving in. We really appreciated her communication throughout. Obviously we are enjoying the amenities and location, but there is more to Vertis than those two things. Our new unit has been completely refurbished and is lovely. Everyone on staff greets the residents with a smile and positivity. Dwight,Haggaikia, and Makaya are all part of the concierge team. I don't know how they are able to remember everyone's names, but they are incredibly gracious and welcoming while simultaneously maintaining the security and service at the front desk. We leased our first unit through Emma who was extremely helpful over the busy holiday season last December. She knows the units really well and was so patient in helping us decide on a unit. We actually came back three times and she always met us with a smile. Very happy to call Vertis Green Hills home.

Living at The Percy Apartments has been such a great experience, and a big reason for that is the…read moreincredible team that keeps this community running. From day one, Community Director Jerrimiah Turner went out of his way to introduce himself and make me feel welcomed --he's one of the nicest, most genuine people I've met on the property. The front office staff, Mai and Tonya, along with our community event coordinator Brenden, are always friendly, professional, and approachable. They juggle a lot on a daily basis, yet they handle every situation with kindness and a smile, which goes a long way in making this place feel like home. On the maintenance side, Mitch is outstanding. He's not only quick and efficient, but he truly puts his heart into his work. You can tell he genuinely cares about the tenants and our needs, which is rare to find. Of course, like anywhere, there will always be little issues or the occasional bad seed, but what makes all the difference is how those situations are handled. And at The Percy, this team consistently steps up with professionalism, compassion, and a "we've got you" attitude. The community itself is beautiful, inviting, and filled with friendly neighbors. In today's crazy world, no place is 100% perfect--but The Percy comes close, because the staff here truly do everything they can to make it feel that way. I couldn't recommend this place enough.

Would not recommend this complex! The apartment itself is fine but management is terrible…read more Maintenance requests do not get resolved & management will give you the run around. If I were you, I would RUN FAST from this place!

I had an appointment for a tour of apts & the amenities. The leasing agent was a sweetheart but…read moreworking alone. We were interrupted 3 times before ever being able to get out the door to view a unit. She didn't show me any of the amenities or explain community events, extra fees, etc bx of nonstop interruptions. Sadly, I felt rushed, confused & unclear about all of it in comparison to other apt tours I've taken. The leasing agent, her office & the apt she showed me was cute, that's all I know.

My experience with the complex has mostly been a disappointment and unpleasant. Maintenance is…read moreexcellent, the only good. Very unprofessional property manager, Nikki who lied about available apartments and floor plans and has consistently been reluctant to do her job, very rude to my boyfriend and I, also pretty sure she hung up on me when I called about missed trash pick up. The valet trash is more than likely the most incompetent I have ever seen, leaving trash on the stairs because they forgot to complete the job. Also, lots of noisy neighbors party till 3am and courtesy patrol is non existent. The experience is more so like section 8 customer service so do not fall for the smoke and mirrors. I need the regional manager's information please and thank you!

The move-in process was the easiest I've ever experienced. I had a maintenance issue the other day,…read moreand both Tyler and TJ fixed it quickly and professionally. I highly recommend this place.

I lived in Unit 572 for about 5 months and decided to move out early because the experience was…read morethat bad. The building cosplays as higher-end / luxury, but this has been the worst apartment I've lived in. I'd strongly recommend doing your homework before moving here. The positive reviews seem inconsistent, so take those with a grain of salt. Issues I dealt with: * AIR QUALITY CONCERNS: The nearby water reclamation facility releases a strong gas / sewage-like odor every few days. The smell was horrible and caused headaches for me - see video * HEALTH CONCERNS: During my time in the unit, I developed respiratory issues that disappeared when I was away for two weeks, but came back as soon as I'm home. Whether it was from the outside odor, mold, or something else, but I did not feel comfortable continuing to live there * MOLD / HABITABILITY: My respiratory issues were bad enough that I chose to pay the lease break-up fee to move out for my health. Mgmt will have you drop dead from the place being uninhabitable before working with you on the lease. Also, search "Modera Gulch mold / ceiling falling" on TikTok, Google, or Instagram to give you an idea * POOR UNIT QUALITY: The apartment itself felt poorly built and was falling apart. Maintenance was generally quick to respond, which I do appreciate, but the issues were not always actually resolved. * LOUD NOISE ISSUE: There was a loud clicking noise in the unit that happened every couple of hours, and it regularly woke me up. When I asked maintenance to address it, I was told to wait for 1 MONTH and see if it continued. I was also told a real fix could require opening up a wall and taking weeks, which would have been a major disruption since I work from home * GOOD LUCK REACHING Property Manager: Calling their office routes you through an AI agent for 30 mins before reaching the office, and even then, no one may be available. I also stopped by the office multiple times when no one was there for hours. I'd have to follow up via emails 4 times before receiving a response * Frequent building issues: Packages were stolen, the garage was frequently out of service (several times per month)and the fire alarm went off often * Other issues: The coffee machine was frequently broken, the public water fountain filter/light appeared red the entire time I lived there, and there was often a foul odor near the co-working space. Overall, I would not recommend this apartment. If you are considering moving here, I would be especially cautious about Unit 572 and would ask detailed questions about air quality, mold, maintenance history, package security, garage outages, and fire alarm issues before signing. Best of luck to whoever moving into my unit

*Resident here offered no incentives to review I just love this place so do my friends who've been…read morehere years. I have been incredibly impressed with my experience living at the Cleo. For over 2 decades I've rented apartments in Nashville, San Francisco, Sedona, Chicago, Murfreesboro, Brentwood and on the big island of Hawaii. * The Cleo staff is fantastic (by far number one of all the places I've rented in 20 years of nomadic living) along with the atmosphere and the character of my neighbors in the building. There are endless opportunities to engage as a single person activity wise the property offers during holidays especially which is really nice and unifying. Don't let a great property be mislead by the tiny minority of a huge population resentful enough to stigmatize with a 1 star review purposefully spouting resentments out of anger that aren't fact checked. I don't have any motive or loyalty to owners or employees, meaning this is an honest review of a resident who has never thought in the past to take the time to thank a place. When residents take the time to review accurately currently residing there with many friends who loved it as well it means it's a great place to live. There will always be people with one star reviews that skew the average esp in large communities. It's also so clean and fresh so you don't have the nightmare of moving in to then encounter pests like some older places where flooding or lack of upkeep causes spiders or worse. I haven't even seen so much as an ant here. The location as a Nashville Native is unbeatable and unlike a lot of Nashville properties, the Cleo is a safe place to live with building security unmatched elsewhere. I came to the property due to 3 friends who rented here for years and love it. When many places promise a great living experience without follow through it's great to not be mislead so much so I am taking my time off to write a review. I'd remind anyone looking at reviews to be mindful that people are most motivated to review apartments when they have a resentment. It's a bit different than other reviews like a restaurant. The vibe here is really positive and personable. It's again just been so refreshing whether I'm walking my dogs around the property or going to the best gym I've seen in an apartment. I work nights so that's usually when I'm walking my dogs and I feel really comfortable out and about. The security guy I talk to is also really nice. The office also keeps us up to date on anything we'd need to know. It's quiet during the day and night so a welcome place for those with any schedule of sleep. It's nice to be able to walk my pups at night with such a beautiful neighborhood bordering the property. Also there are cameras helping keep everyone safe. The garage has so many spaces to park and plenty of guest parking. It also has a gate system that prevents people from getting in on foot or driving in as well as locked key doors after passing through the gate that's the most secure I've seen in any Nashville apartment. One time a car followed someone in and the office let us know when my last place in Belle Meade had real crime and instead of informing they'd downplay it so it was unpleasant bc they didn't care. Cleo property is one of very few nashville properties where a parking garage doesn't have people who don't live there "hanging out" due to management that isn't paying attention. Trust Nashville Native reviews when apartment hunting instead of misleading places with fake 5 star reviews. Really grateful to live here. You will be too.

DO NOT LIVE HERE - Terrible Management and Nightmare Experience…read more Living at The Cleo East Nashville (now under Willow Bridge Properties) for two years was easily one of the most stressful, infuriating, and disappointing experiences of my life. Don't be fooled by their attempt to "rebrand" with new management - the issues run far deeper than a name change can fix. Here's an honest account of my time leasing here. 1. Rude Management and Awful Communication Katie Johnson, the Assistant Property Manager, was consistently rude and unprofessional in her interactions with me. Every time I brought up concerns, she made me feel like I was the problem, rather than addressing the issues caused by their disorganized staff. Bridget McClarin, the Business Manager, was equally dismissive and condescending, taking zero accountability for her team's mistakes. When I tried to renew my lease in Fall 2022, I toured a new unit and was told by a staff member to wait until Monday to finalize everything. By Monday, I was told the unit had been taken because "multiple people applied at the same time," and the system bumped me to a different (less desirable) unit automatically. This happened because of THEIR guidance to wait, and neither Katie nor Bridget took any responsibility. Instead, they spoke to me as if it was my fault. 2. Wrongful Charges and Unethical Practices Throughout my lease, they repeatedly slapped me with unjustified charges. Move-Out Nightmare: During my move-out walkthrough for my old unit, the maintenance manager assured me everything was fine - no charges. I took photos and videos to document the spotless condition of the unit. Days later, Katie and Bridget conducted another walkthrough without me and charged me for issues that didn't exist. When I raised this, they claimed the maintenance manager didn't "document" his walkthrough, so they refused to honor his word OR mine. Unjust Fines: On another occasion, I left an item outside my door for less than 12 hours for a buyer to pick up. Without any warning, I was fined $100. It wasn't until I argued with the office that the charge was reversed - after hours of stress and wasted time. AutoPay Disaster: They added that same $100 charge to my rental portal without notifying me, which caused my AutoPay to be rejected two months later. Instead of resolving the issue, they locked my account, added late fees, and demanded I bring a cashier's check in person - all while I was traveling internationally. They refused to accommodate my situation, even though it was THEIR error. When I returned, it took endless emails, phone calls, and arguments to get the $100 removed, but I was forced to pay legal fees they sent me to collections for, which they refused to reimburse. 3. Move-Out Scams When moving out of my second unit, I thoroughly cleaned and documented the apartment, ensuring there were no damages. Despite this, they still charged me for cleaning and maintenance fees to "prepare the unit for the next tenant." It felt like they were determined to take $200-$300 from me no matter what. Why bother cleaning when they'll charge you regardless? 4. Constant Stress and Money-Hungry Practices Living here felt like a constant battle against management's incompetence and greed. They care about one thing: extracting as much money from tenants as possible. It didn't matter if I had proof or valid complaints - they always found a way to make everything my fault. Final Recommendation: AVOID AT ALL COSTS If you value your sanity, do not lease here. Willow Bridge Properties may have taken over, but unless they've replaced the staff, policies, and management practices, nothing will change. Expect rude managers, unjust charges, and an uphill battle to resolve any issues. Do yourself a favor - look at nearby complexes like MentorCent Apartments, which are better managed, have cleaner amenities, and are more respectful to tenants. 10/10 DO NOT RECOMMEND The Cleo East Nashville. Save yourself the stress.

I have lived here since August 2022 & have loved it. Anytime I've had any issues the maintenance…read moreteam is always on it & they do an excellent job. The office staff is so friendly & willing to help with anything. They have even been nice enough to bring my package to my door when I was working long hours. The property is always clean and I love that the gym is open 24hrs. I'm sad to be leaving in 2027 but I'm moving to a different state to be closer to family.

Between traveling for work and the fact I love living a life a tad bit more nomadically, I've lived…read morein a few apartments over the years. By far, MAA Brentwood, has been the most home feeling of any place I have lived. From the front office staff to maintenance, everyone is friendly and engaging. James leadership is clearly seen throughout the property with how well it is taken care of. There are residents who have lived here for 4-7+ years which I feel like you barely hear about in apartments but is a testimony to how they feel living here. Conveniently located, nestled between the highways it's a quick trip anywhere you want to go.

Management is very bad. Property is great and pretty which is why all of us moved here. But one by…read moreone we all leave: why? Management. There's marijuana use everywhere, car break-ins, unkept grass... but the worse: get on the management about real concerns like dogs off leash, and they turn on you. Recently I was accused of my dog biting a human. I was literally out of state when the accusation came up but the property manager was unapologetic. Never felt so fearful to live in a place. There's no protection for tenants

I am moving from Knoxville to Nashville and discovered this complex by accident. I was impressed by…read moretheir amenities and offerings, but the number one thing they offered, which is hard to find, was stand-alone units. I have owned my entire life and moving to an apartment complex is a lifestyle change and choice, but I wanted to play my music a little louder. There Jefferson Carriage Units offered me exactly what I was looking for. Gina, one of the mgmt team members, was phenomenal with assisting me. I am deployed a lot and she really stepped up and helped me out with emails and communications while I was waiting for the unit I really wanted. Once the unit appeared she contacted me. I will update this listing after I move in, but I am truly optimistic.

DO NOT MOVE HERE!!!…read more Constant car break in's, bugs and mice, homeless people walking through always asking for money or rides. when I lived there in 2024 there was a drug deal gone wrong where a guy was shot and killed. Then upon moving out it doesn't matter how clean your unit is they are gonna charge you for a complete remodel. this place has to be the worst place to rent from, I've lived here all my life and never dealt with such horrible people.

Does not respond to emails if you have a problem with a neighbor…read more Had roaches when we first moved in. Gate gets broken and stays that way for a while. Puts people with kids on top levels instead of bottom so they bother everyone around them. Maintenance is great for the most part.