Absolutely Perfect "Yes to the Dress" Experience…read more Bridal & Tuxedo Galleria gave me a day I will truly never forget. I booked their Princess Appointment and the private bridal suite made the entire experience feel so intimate, calm, and incredibly special. Everything felt elevated from start to finish. Kayla, my stylist, was AMAZING. She was helpful, funny, relatable, and instantly made me feel comfortable. She completely understood my vision and made the whole process feel exciting rather than stressful. Her personality honestly made the experience even more magical. Mercedes was also wonderful -- she helped coordinate my appointment and was there during the fitting offering extra support (while wearing the cutest beret!). The entire team was warm, attentive, and genuinely invested in making the moment special. Trying on dresses was such an adrenaline rush, and there was never any pressure -- just encouragement and joy. The most meaningful part was sharing the moment with my mom, aunt, and grandma -- the women who raised me. Saying "yes to the dress" with them there is a memory I'll cherish forever. To top it all off, I'm honored to be the first bride to wear the designer's dress & veil from his new collection -- such an unforgettable couture moment. We're very much giving couture! #LumiereByNavidNoor Endless thank you to the Bridal & Tuxedo Galleria team for a truly VIP experience. Highly recommend to any bride

I had such an amazing time here! My wedding is coming up and I thought I wouldn't find a dress on…read moretime but Mercedes did such an AMAZING job! I found the perfect dress all because of her! Thank you for your kindness and patience with me i definitely recommend Mercedes! Especially if you are a Spanish speaker Also I loved that we can take up to 5 people to help pick out the perfect dress for your wedding day. I will never forget this lovely experience

AMAZING EXPERIENCE - Olga was fantastic!! I highly recommend asking her to be your stylist if you…read morecan. She picked out my dress for me that I ended up saying yes to. They are nice, understanding, and efficient here. I will say their selection isn't as huge as upscale places, but you get what you pay for and my dress was $1300 which is insanely affordable and I am in love with it. For my brides trying to save a buck, but also look beautiful and have the bridal try on experience, this is for you!

I brought my mom here for my sister's dress alteration appointment and it was such a negative…read moreexperience and here's why. My mom recently had foot surgery and is on crutches. This location only has one entrance and it's off the Main Street. There's no parking, unloading, anything near the entrance. I called in and first spoke to Kimberly and then the manager Rene explaining the severity of my mom not being able to walk far and the dangers of unloading her off a street that's restricted and pleaded if she could enter through the back. They absolutely refused. First we were told it's because the door doesn't work and then it was because it's an employee/loading/unloading door only. I don't know what the truth was. They refuse to give a district managers phone number and name so they took my name down. When they finally realized how serious we were about filing a complaint they tried to be kind and offer us things. If disabled FYI there's only one tiny little ramp to get to the entrance door, the door swings out in front of you when coming up the ramp, and there's absolutely no handicap parking spots near this entrance. They're all located at the back of the parking lot near the back door that's not accessible to customers. It was an absolute insult and hurt to see the lack of accommodations given to disabled customers by this company! I will be addressing this issue further.

I got married in 2013 and absolutely loved my wedding dress then -- and honestly, I still do to…read morethis day. For years, I told myself that someday I wanted to update it into a cocktail dress so I could wear it again for an anniversary, vow renewal, or another special occasion. I had actually gone to another tailor previously and was told that what I envisioned couldn't be done. This is further testament to Carla and what she can do. From the very beginning, working with her felt like a true partnership. She brought an incredible level of craftsmanship, creativity, and honesty to the process. Not only did she make my vision a reality, but she also improved elements of the dress that I would have never questioned myself. There were details she insisted could be better -- and she was absolutely right every single time. Throughout multiple fittings, she was meticulous, patient, communicative, and deeply invested in making sure the final dress was exactly what I wanted (and what she knew it could become). Watching my wedding dress transform into something modern and wearable again was such a special experience. Pricing was fair and reasonable, and communication throughout the entire process was excellent. Wedding dresses are such unique and delicate garments, and her talent in working with them is truly exceptional. She is an artist and an incredibly skilled tailor.

I am so thankful I chose Tailor Love to alter my wedding dress! I gave Carla my mother-in-laws 30…read moreyear old wedding dress and told her I want it to not only fit me but also look a little more modern and less old timey. We got rid of the puffy shoulders, large bow on the butt, hemmed it, took in the sides, fixed the bustle, shorten the sleeves, added lace to the back, etc. and it came out perfect. It was my dream wedding dress and such a special family heirloom now thanks to Carla It cost me about $1,500 but given the amount of work that went into it, it seemed fair and reasonable! I also got a simple elegant veil from Tailor Love which made things super easy!

Needed a last minute outfit for a wedding. I was honestly lost. Eric was super helpful without…read morebeing pushy. Very efficient with figuring out how to help us and get us what we needed. He offered input and suggestions that felt personal to us with a good attitude. In short, find Eric and be thankful!

Some sales lady was so rude to me here. From the moment I walked up to her she acted like she was…read moretoo busy to help me. When I found a shirt I liked and asked her to ring me up (because the other sales people were in the back of the store) she obliged and I thought she finally ditched the attitude. Nope! When she asked me if I wanted a receipt I said "sure" and she gave me this look like I just asked her what her measurements were! Seriously?? Is it too much trouble to push a couple buttons on your machine and hand a paying customer a receipt?! If you do not like working with the public, then go find work in a real warehouse, driving a forklift.

Bailey is the bomb. She helped us so quickly and provided the best advice. Highly suggest seeing…read moreher for your DXL shopping needs!

Nothing in my size. Hidden store. Unhelpful staff. Nice woodwork. They're trying so hard to have…read more"name" brands but the sizes are limited to mostly 1x-4x

ORIGINAL HEM (4 stars)…read more - Affordable pricing - About 1week turn around - Quality job - Pay at pick-up Over the phone I was quoted, $15 for alteration and $18 for "hem". Location is easy to find but street parking can be challenging. Upon arrival, you sign the sign-in sheet with name and number. I brought in a $110 pair of jeans needing alteration. I haven't worn baggy clothes since the 90s. But it's "in trend" again and didn't want the bottom of my pants dragging on the floor. They have a tiny corner they made into a "dressing" area and they did the measuring for me. It needed to be shortened but to keep the original bottoms in which they called "hem". Hem was vague and I had to communicate "original bottoms/hem" in the event someone re-reads "hem" incorrectly. She then puts on the receipt $15 which is regular alteration price and I had again to verify "this is for original bottoms" and she said yes and I had to re-correct her on her own pricing to $18 so there is no miscommunication of what service I need done and what I'm paying for. She couldn't log my service into the computer because it was down so she wrote me a paper order. A week later, I lost that paper order assumed they have a copy of that because I got the pink slip which is the carbon copy of the original. She didn't. They never logged my order in whenever their computer came back on. They didn't remember me. I had to explain what was altered, tried to show them I signed the log-in sheet with my name and number (seems useless, looks like they don't even archive that), and had to describe the pair of jeans. Luckily they found it but I think that was a bit disorderly. I checked the quality and it was great. Original bottoms aka hem was achieved! Will be back for more alterations on my baggy clothes. Until the next review...

Jane's is reliable, affordable, and professional. I've used their services for years and never…read morereceived unclean clothes, had an alteration go awry, or found a stain they couldn't remove.

I had an outstanding experience at Neiman Marcus during Memorial Day this year regarding my…read moreBaccarat Rouge 540 fragrance. I had unfortunately lost the cap and damaged the spray mechanism while transferring some of the fragrance into a travel atomizer, and I honestly expected to be turned away. Instead, Jorge, the Creed Business Manager, treated me with complete professionalism, kindness, and respect from the moment I explained the situation. Rather than making me feel embarrassed or inconvenienced, he took the time to help find a solution and made the entire experience seamless. This is exactly what luxury customer service should feel like--attentive, thoughtful, and genuinely customer-focused. It's rare these days to encounter someone who combines professionalism with such grace, understanding, and a sincere desire to help. Jorge turned what I thought would be a frustrating situation into an exceptional experience. He is a tremendous asset to Neiman Marcus, and his level of service has earned my continued loyalty. A truly exceptional experience, and a wonderful reflection of both Neiman Marcus and the luxury fragrance brands they represent. I like the addition of "earned my continued loyalty" because that's the kind of statement retail leadership pays attention to when reading customer reviews.

I can see why Saks (Parent company of Neiman Marcus) filed for bankruptcy. Their customer service…read moresmells a skunk and not like the high level colognes they sell. My wife went in there today to look for some clothing for our son. She tried to get an associate's attention and he walked off after clearly noticing her. This is quite the opposite of Nordstrom's approach which - no matter the section- always has people who are friendly and helpful. The customer is always #1. Company's that follow this to a T do well.

I have been a Ron Stuart Men's Clothing customer for over 30 years, and can't imagine going…read moreanywhere else for quality menswear. Ron Ford, the owner, gives outstanding professional service to every customer, and understands the needs they have for both professional and casual dress. He remembers the styles and brands that make each individual look their best, and his prices are very fair and reasonable for the quality of his garments. With Ron's eye for style, and tailor Joe LaFata's experience and talent, there's no reason to go anywhere else. The next time you need a high quality suit, sport-coat, trousers, or good casual dress, give Ron a call and you'll quickly understand why so many of us give him repeat business, year after year.

Awesome service with the personalized tailored suits. Ron is also very willing to work with your…read morebudget.