I had a damaged clip on the sternum strap on my Gregory Jade backpack. Something that seems so…read moresimple was a nightmare. I was sent a replacement strap from Gregory, but I wasn't able to attach it to my pack and neither was anyone at the two REI stores that I visited hoping to get it fixed. I was a little desperate and tried on several backpacks while in REI, but none fit me as well as my trusty Jade 38. Also, most of the backpack frames now are too large to conform to the carry on restrictions. Next, I brought it to a local shoemaker, but he didn't have the proper equipment to sew the backpack. Luckily, someone at the Gregory warranties department, suggested sending my pack to Peter and Sons. Well, not only did the shipping and repairs take less than a week, my pack is usable again! These guys are awesome! I wouldn't hesitate to trust these guys with any kind of repairs on luggage, they do great work!

When you look online for a business that talks about being able to repair shoes, rehydrate,…read morerefinish leather do toe taps, and heel inserts, and you're greeted with looks of bewilderment and are told "All we do is polish", you're either an incompetent business, or you didn't want the job. It's like taking your vehicle to a body shop and being told all we do is car washes.

I was able to get an appointment to repair my freezer within a couple of days. Andrew phoned ahead…read moreto let me know when he was arriving. He quickly diagnosed the problem and fixed the leak and while he was at it, found that the freezer drawer was not closing correctly so he fixed that as well. Two weeks later, my drier is making a funny noise so I guess I'll be calling them again.

Seller sold misrepresented part and wouldn't return it. Stay away from companies that won't back…read moreup their product and have their own, odd code of ethics. I am a homeowner who bought a apart Mr. Arie Rom, owner of 911 Service Today represented as "Main Control Board WHIRLPOOL W10398151 CNTRL-ELEC." The unit was described as follows: "New: A brand-new, unused, unopened, undamaged item in its original packaging..." The price for this unit was $182.30, which they kept. But when it arrived the part was not in the original packaging as Rom's company had stated it would be. Itt certainly was not new. Most importantly, the part was not the one that we requested. The actual part sent to us on the sticker shows W10-25 4619 688 03721 which was different that the label on the box (which was obviously repackaged) shown as "Factory Certified Parts" for a curious reason. Whirlpool couldn't even identify what the part was when I shared with them the number and the picture of the part. When I asked Mr. Rom for a refund due to this "mistake," Mr. Rom said it was unreturnable. From my guess, "911 Service Today" "services" old appliances, then take the control boards and resell them on Ebay -- or at least that is what I think they did in my case. I was one of the customers who bought their Ebay item, a control board advertised as an original and new Whirlpool product, with a Mr. Rom thought there would be no consequences. Thanks to Yelp there is.

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Bottom line-- Not many cleaners in Charleston. If you're going to come here, be sure to plan on…read moreadvanced accordingly. They will up-charge you for quicker "rush" service. They quoted us 3-4 days for 10 pounds of fluff/fold laundry. We paid extra to have it ready in 2-3. No bargain. It did the job. Nothing great.

Dropped off a suit, sweater, silk shirt, and linen blend dress for dry cleaning. Service was…read moreexcellent, turn around good, and everything looks well cleaned. It cost $80 for the five pieces, which while not cheap, I believe it would have been a similar rate at other dry cleaners in the area.

Finding a new dry cleaner is tough sometimes. I haven't needed one for a while because of covid but…read moreI had a wedding last weekend and needed that perfect crisp white shirt. This place was close by and had good reviews so I stopped in. They were very friendly at the counter and had my shirt ready the next day. Prices were good too. I'll give them the benefit of the doubt and give five stars because I had a great experience and will continue to go back and make them my regular spot.

I've used this place twice now and could not be happier with the results. Yes, the lady at the…read morefront can be very "bottom line" in how she speaks--but watch her! She is juggling multiple tasks and turning out a quality product. I have zero complaints because she has a job to do, and I'm not paying her to fawn over me. I had a bunch of tablecloths that needed pressed today and was turned away by three other places (I was searching closer to home) and called here because it was close to work. She told me to bring them right over and assured me they'd be done in time. I would 100% recommend this place as long as you're not a sensitive snowflake who needs someone to hold your hand while they talk to you. The quality of the services is worth it.

I had such a great experience at this laundromat! I'm currently on a month-long work trip, and…read morefinding a clean, welcoming place to do laundry makes a huge difference. Rae was incredibly helpful, so kind, and genuinely sweet! Her customer service really stood out and made me feel taken care of. Because of her, I'll definitely be coming back here every weekend while I'm in town. Highly recommend this place!

Such a wonderful spot -- they handle your laundry with care, and the wash-and-folds are super…read moreaffordable!

Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

Zero stars, if possible. I had a "fix" that ended up leaking 4 days afterwards. I was mistreated…read moreand no one ever helped me get into connection with anyone that could actually help. I've now paid thousands of dollars to a company who clearly only wants to create more problems, so they can continue to get paid. My plumber friend of 18 years has confirmed this. DO NOT USE RUDD!!!!!

Took my truck to Gerald's for a quick tire patch job and they got it done fast and cheap--exactly…read morewhat I needed. The guys were efficient and easy to deal with, no fuss. Waiting room was nice and cold, which felt great on a hot day. Made the short wait way more comfortable. Solid spot--I'll definitely go back if I need work done again.

Yet again, the best! The guys are super friendly, they work quickly, and are always happy to help!…read moreI won't take my car anywhere else for tires and breaks!