I had my HVAC system completely clean by Scott and his team. Solutions Cleaning is simply Best of…read morethe very Best. They explained exactly what was go8mg to happen and when and they stuck to it. They sanitized the entire system and even cleaned out my dryer vent. Meticulous workmanship. They are a company you can count on to do it right. We are so impressed and you will be too. Thank you so much for the great job you did on our home.

Solutions Cleaning knows their business. They are very responsive, understand what is best for you,…read moreand stays until the job is done. Very happy with their professionalism and responsiveness.

Dylan & Mark arrived at time stated to start work. Very professional in job performed on all 21…read moreducts,4 bath vents, dyer vent, 2 return vents, repairing attic tubes and finally totally cleaning heat & air furnace. Great work ethic with politeness toward my wife and I. Explaining all aspects to be performed. And not to forget vacuuming whole house after completing job. Who does this anymore !! Also best of all great price. 4/27 2026

Our dryer was not working and realized it was from the dryer vent. After I got couple different…read moreestimates and consults from different company's I decided to go with Low Country Ducts and I am so glad I did. Christopher, the owner was able to get us on the schedule right away. He showed up the next day on time took pictures and videos all the way through come to find out our dryer line had approximately 7 to 8 gallons of water in it. Furthermore it was the kind that ran underground. After getting all the water out completely he installed a new flex line with dryer clamps. Dryer is running amazing. We felt secure and completely satisfied with Low Country Ducts and their professionalism. We will definitely use again.

They were quick and got a lot of things out of that dry vent. They cleaned up there mess as wellread more

Dusty arrived on time. He was very professional and knowledgable. This was our first time having…read morethe vent cleaned. We have had the home for 7 years. Also, due to the vent being warped on the outside of our home, some birds were able to get inside and nest. Dusty was able to remove the nest and also make repairs to the outside vent. It was a little pricey for the repairs but worth it. It took about an hour for cleaning and repairs. Very easy to book online and to make changes to appointments. I would highly recommend. We will be using them for annual dryer vent cleaning.

We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

Michael came out today and did an outstanding job! He conducted tuning, maintenance, and…read moreinspection of the HVAC system. He cleaned the dryer vent duct and disinfected and sanitized all of the home's ducts. He found that the systems pressure was a bit high and the coolant level was low. Michael will be back soon to add coolant and conduct the annual maintenance in the tankless water heater. Thank you for a great visit and look forward to enjoying all the benefits of the new gold plan.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

If I could give zero stars, I would. This was an absolute…read morenightmare from start to finish. The technician arrived late. When he showed up, I specifically came outside to ask whether my home would be kept clean and if there would be any issues. He assured me everything would be fine. That was completely untrue. About 10 minutes later, while I was outside doing yard work, I walked into my home to find black soot flying through my living room. The air was thick with it -- and I have video proof. My vent filter was pitch black. My white Ethan Allen couch, my Ethan Allen white-and-blue checked chair with ottoman, my oriental rug, curtains, floors, fan, tables, and bookcase were all covered in soot. I was in complete shock. I told the technician to stop and asked what he was doing. He looked at me like I was crazy -- and honestly, I was livid. After he left, I tried calling the office. The calls rang to the technician himself. "Chris" kept giving me different phone numbers, all of which went back to his cell phone. It was incredibly suspicious and frustrating. I finally reached someone in customer service named Eaton, who assured me everything would be taken care of and apologized repeatedly. That never happened. Instead of sending a professional restoration company, they sent a maid service. They wiped down surfaces but completely ignored the fact that soot is oil-based and embeds itself into fabric furniture, rugs, curtains, and HVAC systems. My vents, furniture, and curtains are now contaminated. Soot is flammable, cannot be properly removed without professional restoration, and poses a serious health and safety concern. I spent an entire day on the phone begging them to do the right thing. Eventually, they blocked my number and refused further communication. Their insurance company also refused to take responsibility. I am now left with thousands of dollars in damage that I cannot afford to replace -- and I should not have to. To make matters worse, they advertised a $200 chimney cleaning, then showed up and tried to charge $400. They did not honor their advertised price. The job was never completed, and I did not pay -- nor should I have. This was the most frustrating, upsetting, and horrific experience I've ever had with a vendor. This company is deceptive, irresponsible, and should not be in business. RUN from this company.

Fair service! Good service. No complaints. Job is good and was in a timely fashion. As promised.read more

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Charged me $400 to replace a simple, electrical ceiling box (a $3 part at Lowes) and reattach a…read moresmall light. Every week, I get 2 or 3 emails from them. BUT - based on that one service - I would NEVER NEVER NEVER use them again. Look elsewhere. You might save some money.

I thought they were very professional, honest, and thoughtful. I appreciated their work and I…read morerecommended them to friends, co workers, and neighbors!

From the owner: Our business specializes in indoor air quality services. We provide air duct cleaning, air duct…read moresanitation & restoration, mold inspection & remediation, UV light system installation, and dryer vent cleaning. We strive to provide superior customer service to each of our customers from the first call to the final service.