Gabriel was kind, informative and fixed my problem promptly. I will definitely use this company for…read moreall my garage needs.

The top of our garage door broke and the mount for the opener pulled out. We assumed we might have…read moreto get a new door. Based on good Yelp reviews, we called to get an estimate for a potential repair or replacement. Amazingly, a technician (Jorge) was available to come out the same day. He took a look at the door and said it could be repaired. Plus he would make adjustments to the springs and do some other maintenance for a very reasonable charge. We're happy with the result!

Don't bother. Following a garage door service check and tune up and paying $250, I could not get…read morethem to come out and check the remotes as we were have problems. They wanted to charge for another trip charge of $150.

Very responsive! Great job! He was here within 2 hours of our text. Very personable. Would…read moredefinitely use him again.

Since they did a good job first time around I called them to replace the belt on the gears two…read moreyears ago. No issues and they were done in no time.

911 Garage Door was fantastic. Ryan N. did an outstanding job and will definitely call you guys…read moreagain!

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

Thought my problem was just a broken spring on overhead garage door but tech, Kevin, showed me…read morespring broke due to worn bearings on end plates and wheels. He replaced with new parts, showed me old parts and made sure everything was operating within specifications. He also step through proper maintenance required. Whole job took 45 minutes. Office staff called within an hour after installation to ensure I was satisfied with work. I would definitely recommend using this company.

Called for help on my garage door. They sent their rep Sergio out within an hour of call. Sergio…read morewas very professional and diagnosed the problem quickly. Quoted me a very fair price and went to work. In no time it was fixed. He also advised me of possible concerns in the future. I will be bringing them back soon to address this. I would recommend this company to anyone. Thanks to Sergio and Veteran Garage Door for your prompt assistance.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

Deb gave a no nonsense fast quote. Offered expertise, high cost and low cost options. Technician…read morewas speedy & service was top notch. Love my new garage door opener!

my experience with "garage door doctor" was a good one..my garage door was stuck open about 3/4 of…read morethe way and i could not get my car out..called a compnay i had used for years and was a litlle upset at how rude they were and they did would not come out for service..i had a flyer in the mail from"garage door doctor", so i booked online and i waited for a couple of days as it was the weekend..they came out promptly at 8am on monday morning,and the technician (jason) worked extremely hard most of the day taking things apart and explaining what needed repair or replacement (the door itself,not the opener,is about 33 years old-here since the home was built,and rusting out)..after talking and discussing,i agreed the best option might be a new door,buit the expense was an issue..he told me of various financing options and the type of door needed,etcetera,so we had a 3 way conversation via tablet/phone with the office financing personnel who sent photos of the type of door needed,discussed color options and painting,and arranged the paperwork for financing as those doors are not inexpensive..all in all, the professionalism,the courtesy and the explanations were to my mind,the way a customer should be treated,especially on something such as a garage door.. i recommend this company and jason in oparticlar as a technician..he is wonderful and hard working!

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.