Requested quotes through Yelp and he was one of the first companies to respond…read more Rene is very knowledgeable and knows doors even through pictures. He recommended some other options for me to look at doors that may be a little bit more affordable and I did. So thankful for that piece of information. He picked up my doors for me within the three day grace period of where I bought them from and was out in the same week to install . Confirming time and date with him was a little stressful because his day fluctuates with what he's got going on so I was a little nervous that it wasn't going to happen right away . But he is a man of his word and called me on Friday morning to let me know that I was going to to have my doors installed in the morning . His crew was so professional, nice very clean tidy worked efficiently He charges $475 per door, which is a little expensive, but I believe it was worth it.

Do not trust this company or Rene Puente. They are not honest. Take your business elsewhere…read more I paid half down ($2400) for windows back in January 2025. I still do not have my windows. Rene started with excuses. Then he stopped answering my calls. Then he stopped answering my texts. Work with someone more deserving of your money who will actually do the work you pay them for.

Very satisfied with the service great team did a wonderful job for us! Highly recommend. Keep up…read morethe good work! Our window glass replacement looks great!

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.

Troy and his partner (sorry can't remember his name) did a great job refinishing my 23 year old…read moredoor. Looks like new.

The door technician was awesome but the lady answering the phone does not have good knowledge. All…read moreshe says is that is policy. No explanation.

Very knowledgeable and efficient about what was needed. Didn't add-on things not needed…read more Appreciated the honesty and quick service. Had to replace my motor unit and he was able to do that with one he had on the truck. Even compared price if I bought one at a box store. Good work, really like our new system.

My spring in my garage completely snapped! I called and Bob promptly responded and got a repairman…read moreover to my house the same day. The garage guy was extremely professional, polite, and worked very thoroughly. My garage door is working better than it ever has. Definitely will be a repeat customer.

They were wonderful. Great over the phone. Very professional and done an amazing job at a…read morereasonable price.

Great at replacing double pane windows that have cracked or lost their seals. Quality work that's…read morefast and dependable

To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

They have $3500 of my money and I don't have a door. It has been excuse after excuse such as the…read moresupplier did not get it to them on time, the glass needed to be installed, the door has not been primed etc, etc. We have been dealing with this for over 2 months. They have now slow-sponded me. They do not reply to my Yelp messages and wait days to call me back. DO NOT USE THIS COMPANY! Close the door on NVR and lock it!!!

(I had to update my score to one star because I received the attached insulting message randomly…read moreafter weeks of failure to complete the job.) Not only was the job not complete, but now somehow it's my fault as well as my problem. They ruined whatever credibility they had with me. So along with being unreliable and having inconsistent communication, I have to add childish, vulgar, and insulting to the list. The communication was great until it wasn't. I booked NVR Doors and Windows to come out to replace my front door. The price WAS reasonable (until I incurred additional expenses) and I was advised that they would pick up the new door and haul away the old one. A complete service was offered. An important point to include is that I live in a townhouse community and have precious little storage space. They advised that they would arrive in the morning, however, they didn't arrive until around 1:30pm. This wasn't a big deal for me as it was Saturday and I had nothing else planned for the day. The door was installed, Oscar and Arno were polite and dealt with my elderly neighbor professionally when she came over to complain. The door was installed and I was and am happy with the end result. If not for the subsequent lack of service, I would have given them a 5-star review. It turned out that they brought the "wrong truck" and couldn't haul away the old doors. They asked if I had somewhere to store them. I really didn't, and because I live in a condo I couldn't leave them out for trash. I advised that they could leave them in my storage until they could return to haul them away. I made room by putting my daughter's bike in my dining room and moving some other things into my dining room. Fast forward a month... I still have a bikes in my dining room. I reached out the following week... crickets. I reached out about 10 days later and was advised that they were out of town until the end of the month. Now it's October... I still have bikes in my dining room and have to hire someone to come haul the doors away. Ultimately, not worth the "reasonable price" since I have to pay extra to regain my storage space and dining room. I should've paid more to ensure a completed service.

I worked with this company to replace all of the windows in my 20+ year old home that had single…read morepane aluminum frame windows. Many of which were mullioned windows (if you pay to have your windows washed - you know the added expense of those!) I received 4 quotes from different companies. Some were higher, one was lower, but I went with Vizion because of the fact they are a family owned Texas based company and they have over 4 decades of experience in the Window Industry. From the initial meeting to the installation, it was a seamless experience, and this was during Covid, when material shortages were creating 8-10 month back orders. They stayed in constant contact and the windows are great. I recommend at the very least, inviting them out to bid on your window project. I don't think you'll regret it. They are as honest as the day is long. And that's hard to find in this day and age.

We had a great experience working with Vizion. Everyone involved is professional and friendly. I…read morespoke to a lot of other window companies and Vizion was the only company that didn't use scare tactics and aggressive sales pitches. Install was smooth and the crew experienced and friendly and clearly enjoy working for Vizion. I'm very happy with the windows and door ordered!

Made a appointment to have my front wood door refinished. Contact with them a couple of times…read moreduring the process. Date and time arrived and they did not. Called but never heard a word from them!

Paul did a great job with my door. It was pretty rough looking, but he made it look as good as new.read more