1. The Time Keeper

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    The Time Keeper

    5.0 (1 review)
    Open 9:00 am - 5:00 pm
    Updated over 3 months ago

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    4 months ago

    This is an owner operated business. The owner is very nice to work with and definitely knows his business. I would highly recommend him.

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    Charles W Whalen Jr

    Charles W Whalen Jr

    5.0
    (1 review)

    After moving, our grandfather clock would not start running. I called a few clock repair companies,…read moreone had a voice mail box that was full, Another never responded to an e-mail. When I called Charles Whalen, he answered his phone, listened to my request & told me some one could come out within a week. (I thought, 'yeah, right!') He called back in a couple days & said if it was convenient Alex would come over that afternoon. He advised me of the $ for a service call & $ for milage which I thought to be reasonable. Alex arrived within the scheduled time slot. He was polite & knowledgable. He told us he had a locksmith company & he has been training with Mr. Whalen for more than 3 years. He checked the clock, explained what caused part of the problem (movers laid it down on its back). He cleaned, oiled & adjusted everything. He stayed while the clock ran through a cycle, made more adjustments. He stayed until the clock ran through a complete cycle without any problems. I was impressed with his commitment to providing good service with a repair that addressed all the issues. The total cost including the repairs was more than reasonable. I have other clocks I will be sending to Mr. Whalen for cleaning & repairs. I would highly recommend them.

    From the owner: Since 1984 A…read moreprivately held company in Willoughby, OH. it was established in 1984 and incorporated in Ohio. We specializes in Lock Installation. Give us a call and we will be happy to help you!

    Roger Gordon Clockmakers

    Roger Gordon Clockmakers

    1.0
    (2 reviews)

    Roger Gordon physically dismantled my parents valuable grandfather clock at their home in maryland…read moremany years ago. He has them ship it to Titusville, PA. They paid a large amount to have it restored and working. They e never received it back. I've been calling them for the past 2 years and constantly getting the run around. Sherry(?) says she'll talk to Roger, who is never present, and get back to me the following week. That return call never comes! They are sitting on a priceless piece of history fashioned by artisans in Europe at the birthplace of complex clockworks (hundreds of years old)! Do the right thing and let us know where our treasure is!

    Roger Gordon is a con artist! This guy should be in prison for taking advantage of people. He takes…read moreyour money and your property and then hides out and doesn't do the work he promises to do. He took my pendulum from my grandfather clock July 31, 2025 and said it would take several months to get the parts. I waited and waited and finally called and was able to reach him the beginning of December. He is very good at not giving you his phone number or his direct email address. I was told he would have the pendulum back to me in 2 weeks that never happened! I had to contact the Ohio Attorney General and file a complaint. He trashed the pendulum and sent it back UPS without notifying me. I have found he has an "F" rating with the Better Business Bureau. Everybody is wrong except Roger Gordon! This guy likes to take advantage of people. If you are a victim of Roger Gordon - report his actions to your state attorney general. There are consumer protection laws to take action against him and his corruption!

    The Time Keeper - clockrepair - Updated July 2026

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