Great watch repair and very fair price. Will go back whenever I need jewelry. The people are very…read moreknowledgeable.

I will not go anywhere else! Top notch when it comes to customer satisfaction and the simple…read morecomfort of trusting them !

I've gone to Kenny from when he was over in Richmond Hts. Many yrs.ago! I worked in the same plaza!…read moreHe's WONDERFUL, and u mention his name or the store, ALWSYS GET A VERY GOOD REVIEW!!!!WHEN I need something worked on or fixed, he's the place!!!!! Very trustworthy!!! Thanks, always been a good jeweler!

Fantastic shop will definitely be back soon the service was impeccable they gave me a date when my…read morerepairs would be ready and they were earlier than expected The workmanship done was amazing Ken knows what he is doing and a knowledgeable staff as well 10 out of 10

I've been a loyal but sparse customer since 1998 when Tim designed my wedding ring. 10 years later…read moreI divorced and traded in the gorgeous ring for a ruby (my birthstone). I am going back to have him recreate the original wedding ring because I loved it so much. Tim has an artistic eye and listens to his customer. This is hard to find in a chain jewelry store and I will never buy from one of them. Tim is the artist and I am as well. Together we are going to make something exciting. I'm not rich in money but rich in honoring local artisans. Tim is one. Value is in the eye of the beholder. Labs are great for the newer generation, real is for us ol' folks. Learn about gems, diamonds and know you are no longer abusing the less privileged because diamonds and the like have been in circulation for centuries. Leonard DiCaprio supports labs. We have a yellow lab and a jack russell. That's our lab preference. Lol and good eyes.

I will never take another piece of jewelry into this business which btw has bankers hours and then…read moretheir not there at the times 11-5 either, I big rip off as far as what they charge they make up the amount standing there. I took two very simple repairs in there on 9/3/21. Horrible customer service and horribly organized. If there is a minimum charge of $12.00 I WAS NEVER told that. Went back twice they could never find my stuff..I picked it up today 9/21/21.

Got my engagement ring from here and couldn't be more pleased. So happy I went here! Jack was so…read morepatient with me. If you go here I promise you won't regret it! 1000 / 10

After my sapphire engagement ring was stolen, I replaced it with a lovely ring from a NYC-based…read morejeweler. When it arrived, I found that the setting didn't work with my wedding band. I took it to Jack Yeager, who instantly knew what I wanted and produced a few mountings for me to try. They took the stone out of its current ring and placed it in the new one (ordered in my size so it fit perfectly right away). It looks 100% prettier in its new setting thanks to Jack's expert selection. He was good about explaining why he recommended the ring he did and giving me options as to style and material, and the staff was great about communicating. I had a wonderful experience here, and I highly recommend these nice folks.

Could not recommend Olivia and the team at Kleinhenz enough. She made everything for my fiancé and…read moreI incredibly easy, plus she is funny and very easy to get along with. Not once did I feel pressured into buying anything like other big name jewelry stores have done with us in the past. For anyone looking to get rings for their big day, walk into this store and ask for Olivia, you will not regret it.

I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

I had a friend recommend Bill Brown decades ago, after my friends had an engagement ring designed…read morethere, and he's been my jeweler ever since! Friendly, knowledgeable people in a beautiful store, W. Brown Custom Jewelry and Design has provided both jewelry design and repair for myself, my sisters and our dear-departed Mom- our whole family enthusiastically endorses them!

I have had Bill Brown as my jeweler for over 28 years . His designs are magnificent. And my…read moreoriginal pieces are one of a kind. And are breathtaking. He is so professional, as is his staff. Becky and Heather are wonderful also. Helpful and professional. Know the business well. You would be in the best of hands for any of your questions. His stock is impressive, but I prefer his professional work. Sharen Branham.

I made a purchase via the phone after seeing an item on the website. Evan was extremely helpful…read moreand answered all my questions. The item was shipped the same day I made the purchase and arrived carefully packaged with a lovely note and a velvet storage pouch. The bracelet is unique and the highest quality. It was delight to do business with Dewitt from beginnIng to end and I would not hesitate to purchase from them again.

Tucked away in the arcade and worth the walk. Evan is knowledgeable and very helpful. I wanted…read moresomething special to celebrate a life event and Evan knew exactly what I wanted. Other stores had similar items that were significantly smaller for a much higher price. The selection was wide and I came out with the perfect item. Thanks again for many years of beautiful jewelry.

I am not sure who we worked with but from the moment I made the first call to see if there was a…read morevery particular watch in stock from the last time we went in, the customer service, the exceptional cleanliness and professionalism was outstanding. Although THEY didn't have the particular watch (very sought after and popular watch at the moment), they continued to help us size the bracelet at multiple times, not because they messed up the sizing but a new watch comes with getting used to it. Thank you for your help!

Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.