Best tire service in Cheyenne, Wyoming. Walked in there with a punctured tire walked out 20 minutes…read morelater and clean as new. 26 bucks easy deal!!!

Decided to have the tires rotated before returning to Florida this week. Chris showed us a rip in…read morethe rear tire that was so bad we probably would barely have made it to Carr, Colorado! Within minutes they had taken us in for the rotation, saw the problem, showed us the problem, and fix the problem! Gave us a great deal on two tires! This is the place to go, guys

it's pretty sad that scheduling sucks so bad that you are making people wait over 2 hours for a…read moresimple flat repair, you have 3 red shirt techs just standing around on their phones with a lobby and parking lot full of people. I'm not sure who your general manager is but they aren't managing their business or YOUR business worth a shit. Shorter heavier set blonde and red hair guy Another tech named Connor as well. Aren't doing a damn thing but playing on their phones and screwing ariund

Stopped on two different occasions because of low tire pressure light. I was told come back the…read morenext day to get the tire repaired. Once I was told I needed an appointment. So another trip. Then when I got there I was told the tire was too old, they can't work on it. But I could buy a tire to replace it. This tire was seen two times before this and they didn't mention the age either time. The second time I had a low pressure light, I was told to bring it back the next day to get it repaired. Again I was told the second day that I needed and appointment, so another trip. Each time I was there they measured the tread on every tire. When I went back for my appointment, I was told the tire tread was too worn, they couldn't work on it. If you have them check your tire pressure, they will want to put 38 or 40 pounds of pressure in your tires "because the weather is turning colder". Tell them no. Have them put the recommended pressure listed on your car. The higher pressure will wear out your tires faster.

I have been a Schwab customer since I began driving. I was glad to see them in Cheyenne when I…read moremoved here a year ago. They are always fast and have excellent customer service!

I just got my tires rotated ( short notice ) and it was visibly noticeable that they were busy…read more They got me done earlier than expected. Shout out to Ben.

I was traveling and hauling a trailer cross country (west to east coast trip) and noticed…read moresignificant wear developing on our tires. Fat boys fit us in quickly as we passed through Cheyenne. They easily could have taken advantage of us but they didn't. SUPER HONEST MECHANICS! I would go here for all our auto needs if we lived in town. Very impressed. Highly recommend. We were traveling with young kids and explored the park across the road (use the underground tunnel to access it) while we waited. Really great park too.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Blown away by the customer service here. Scott picked up the phone. I explained passing through and…read moredue for a change, did he have the filter for my import. He said he'd check and call me back. Five minutes later he called. He could have ready. In and out at the appointed time. Whole experience was easy. Thanks Scott

Passing through town. The light went on to check tire pressure. I pulled in and asked if they…read morewould check my tires and they immediately helped me. Thank you.

I was very pleased with their fast, professional service, great customer service, and honesty. Good…read moreprice for oil change (gold packet). I left knowing the job was done right and my car is safe to drive! I will be back for any other service the car needs. Thank you! Michele

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

I wish I could give the Sam's Club in Cheyenne, Wyoming zero stars. Their customer service is…read moreterrible. We drove in from Torrington with the plan of getting a discounted membership that we found on line. We started to give the customer service rep our info and when she gave the price, we told her we saw that for new members there was a 50% discount. She called over another rep and when I told her about the discount she said rudely, "show me". So I pulled up the info that was offered by IDMe directed from the Sam's Club website. She told me that's on line only. We kind of went rounds with why would they offer the discount on line but not in person. She was rude not only to us, but to my in-laws that were also trying to sign up as new members. After it was all said and done, I was told that we could sign up on line, get the discount, and that we wouldn't need membership cards because they were moving everything to an electronic format, so we could just download the app and be good to go. I specifically asked if since we already gave our info but didn't pay for the membership if that would cause any issues. She said no, there would be no record of us joining since we didn't complete the process. We walked away with a bad taste in our mouth, but not completely against joining. A couple of days later I go to sign up on line to get the discount and I get a message stating I didn't qualify for the discount because it was for new members only and not renewals. I have never had a membership at Sam's. The date that my "membership" expired was the day after I was in the Sam's Club in Cheyenne. So instead of canceling the transaction, it seems that they just put an end date to show I didn't sign up for the membership. I chatted on line with an agent who directed me to call the membership call center to get it worked out. They tried to help, but they basically just said to try it again and since my email wasn't registered that it would go through. At this point between both customer service centers I had already spent way to much time on a company that I didn't really deserve my business. So I didn't try again.

The manager Diane has the very worst customer service skills of anyone in retail outlets! She…read morecalled after the beginning of the year and offered store credit to renew membership; but, did not say that there was a time restriction to do so. I had shoulder surgery shortly after that which reduced my mobility to get around for a couple of months; and, when I was able to get back into the store, I was told by at least 4 other front desk employees that only she could honor the store credit. The main problem with that is she is hardly ever in and doesn't return phone calls. When I finally was able to get in contact with her after several weeks, she wouldn't honor the offer and treated me as a non valuable customer. So very disappointing after being a Sam's customer for well over 30 years.

I made an appointment to get 4 Tires that I purchased online mounted and balanced. While I was…read morewaiting it seemed to me like it was taking a little long to mount them. Bryce updated me on the job progression and told me that due to my Custom rims it was a longer than normal job. He explained the set up they had to use in their machine and how they have to keep resetting it every time the arm caught on the rims. Since they were using a plastic piece to protect the wheels it was catching quite a bit, so with my wheels it wasn't just a "slap them on job." I appreciated Bryce's honesty and the fact that he and his guys took care and every precaution to protect my wheels, thank you for that. With that in mind I definitely didn't mind the extra wait time. I definitely recommend Tom The Tire Man, and will give them my business in the future.

Ok, so I found Tom because "DT" in town wouldn't fix my trailer tire even though the screw was dead…read morecenter in the ample tread; some Mumbo jumbo about the "angle" it went in ya da ya da ya da BS. And they wouldn't even repair it as a spare but would gladly sell me an $80 replacement tire. So I asked them where I could find a "John Wayne" of tire repairs because their soy boy operation disappoints. The guy was very nice but understood and pointed me to Tom. In less than 2 hours the puncture was repaired and I was happy to pay the $17 freight. Listen, I was a grease monkey in high school and we repaired everything short of a sidewall puncture. These corporate yahoos have the local guys pinching diamonds over crazy liability concerns. Here's a tip Buzz Lightyear: You're plugging holes in tires not trying to seal a hydrogen leak in a rocket booster. Offering "free tire repairs" as a way to bamboozle customers into buying new rubber is weak af. Customers- Save yourself the hassle and just go to Tom. He'll give u an honest assessment and get u on ur way without the con job.

After a quick search, I found this family ranch was on the way back home. I didn't call and make an…read moreappointment. I pull in and the guy comes out immediately. Super sweet! I needed a bumper replaced. He gave me a quote and let me know that the replacement bumper would come unpainted, so that would add to the price. I couldn't afford it, but I didn't want the bumper to fall off and cause more damage. He got his tools out, fixed it up, and wasn't going charge me! I said ok, what is a fair price? I did end up giving him a pittance, but he was soooo honest. I love these family businesses!!!

From the owner: Hooper Family Ranch offers diesel truck and trailer repairs. We provide commercial truck and…read moretrailer repair and service and a 24/7 mobile service truck. Our truck services include computerized diagnostics, check engine light, engine derates, forced regens, welding, tire, air system and cooling system repairs, brake and electrical issues, battery replacements, cold starts, lockouts, and DOT inspections. If you have any specific needs not listed here, feel free to give us a call. Trailer fleet service repair and service We strive to get you back on the road as soon as possible!