What an amazing night. Big thank you to Rene for making my night amazing. I will be back. The vibe…read morewas top tier.

This is a brand new place so I will review with some grace... reservations on Valentines for 6 pm…read morebut the food did not come out until 7:30. Drinks also took about 45 min. The menu is mainly brunch which I wasn't aware of that from the pics on IG but that could be my fault if I didn't read that before. The food we had was delicious, savory and well prepared and seasoned! The drinks were also really good. Overall, the experience was good, ambiance was good, music was good and lots of tv screens. I think once they get the kitchen running a bit quicker and maybe more servers it will be amazing there! Again, I get it's new but we didn't expect it to take that long to be served and for there to be no dinner menu at 7 pm. Will definitely return.

This was our first time here. My brother in law saw the advertisement on facebook about this place…read moreand we came to check it out and food and drinks are delicious. Service is great and nice cozy dining area. This place is really nice. Cafe de abuelita is out of this world.

I rarely leave negative reviews because I genuinely believe in supporting small businesses. In…read morefact, I hesitated to post this one. Unfortunately, one person's approach can completely change what should have been a great experience. I traveled from Houston to El Paso and was excited to visit Cocol after hearing glowing reviews from friends and family. On Tuesday, I stopped in for a quick coffee and received a lukewarm reception from the manager, Angela. She wasn't able to seat two adults and two children, explaining there was a 25-minute wait. That was completely understandable, so I happily ordered everything to go. I mentioned that we planned to return the following morning for breakfast before making the drive back to Houston. To avoid any issues, I asked if we should make a reservation. She confirmed the restaurant opened at 9:00 a.m., and I requested a reservation for that time. After asking me to wait for a moment, she returned and said that because we would have four adults and two children, they don't usually seat parties because they are a small restaurant, so we would have to wait until 9:30 instead. I explained that we had a long drive back to Houston (that's 10 hours with no stops) immediately afterward and asked if there was any flexibility. She declined. I then suggested that we simply stop by at 9:00 and, if the restaurant happened to be busy, we would completely understand waiting. If it wasn't busy, perhaps we could be seated a little earlier. Her response was that they would tell us the exact same thing in the morning. There was no willingness to discuss any options or find a compromise. When I told my local family about the interaction, they were surprised and assumed there had to be a misunderstanding. The next morning, my uncle asked for a table for six. The hostess initially began helping him, but once Angela saw me, she insisted we could not be seated until 9:30. At that moment, there was only one table occupied in the entire restaurant. He also explained that he had come in on Sunday, their busiest day, right at opening with no reservation and was seated immediately with a party of five, so he genuinely could not understand why we were being treated so differently on a weekday when the restaurant was clearly almost empty. My uncle asked to speak with the manager, only to learn Angela was the manager. He then asked if he could speak with the owner, but she declined and simply repeated her position. I honestly don't know what I did to offend her. Throughout the entire interaction, I remained polite and respectful. It wasn't the policy itself that was disappointing--it was the complete unwillingness to work with a customer or even discuss reasonable alternatives. Good customer service is often about finding solutions, not simply proving you're right. We even offered to sit at a table and wait until 9:30 before ordering if that helped their process. That suggestion was immediately rejected as well. Instead, we were told to wait outside, despite having two young children with us. Before writing this review, I wanted to give the owner, Liz, an opportunity to address the situation. I called later that day and asked to speak with her. Ironically, Angela answered the phone, took my information, and said Liz would return my call. I'm still waiting. I do want to recognize our server, Alex, because she was outstanding. She was warm, attentive, and genuinely worked hard to ensure we had a pleasant experience despite the circumstances. She deserves recognition for her professionalism and kindness. The reason I'm giving two stars instead of one is because of Alex. She earned every bit of praise she deserves. Unfortunately, the actions of one person--especially the manager who represents the restaurant--were enough to turn what should have been a memorable stop into a disappointing experience. I truly hope this feedback is taken constructively, because Cocol clearly has great food and employees like Alex who deserve leadership that reflects the same level of hospitality.

It's a FAIL. Management needs to step up or all staff needs…read moreto be replaced. - the dishes are good and well priced - it's the shortness in baked goods and latte flavors - I ordered a Mocha Chocolatte. Sad, no flavor, no mocha....it tasted like a hot chocolate. - Regular Coffee at around 10a was stale no flavor. - the complementary bread at least 2 day old. I've been here twice, about 2 years ago and this time. Same both, I was told they had just opened and they were adjusting. They just need a new staff. Skip this place and go to the one on Gateway. That place ROCKS. Staff and management much nicer.

The food and service were great here. When we stopped by, it was really busy but the line moved…read morefast. I ordered a sandwich with a chai and it was delicious. The employee who brought us our food was friendly.

Excellent! Very nice atmosphere! Staff was very attentive. The food was delicious! The pancakes…read morewere the best! This restaurant is a great addition to the area!

Second chance. Walked in with NO ONE at the front to check peopke in, creating a line. Once someone…read moreactually came to man rgat station, seating was quick. Waited awhile for the waitress once seated. I ordered their version of French Dip - Tri Tip dip. Waited for about 30 minutes for the food. Waitress brought it out without the Au Jus. Stated she would go back to kitchen to get it. Came right back out, stating they were all out. If the point if a DIP sandwich is the AuJus, you should announce you are out AT THE TIME THE ITEM IS ORDERED!! It took so long to get the mean, I did not feel like sending it back to the kitchen to order something else. And don't bring out Malt vinegar or Worchestershire sauce as a "substitute! French fries as a side were luke warm and UNSALTED! Salt would no longer stick to the potatoes at that time. Sandwich was dry....definitely needed the Au Jus. Ended up eating the insides, leaving the greasy ciabatta on the plate. Probably will notvretuen. Lackluster service and mediocre food quality. El Paso has better food choices!

Absolutely loved this restaurant in El Paso! I was here for…read morework and my colleague suggested Starlight and it was well worth a visit! Really cool interior with beautiful finishings and eclectic decor which was fun! Then add a great playlist and the best service! The servers were not only attentive, fast and knew the menu well to be able to guide customers but they were a tonne of fun too and just added to the experience. The food was delicious- many amazing choices and it was hard to know what to do with! Had the cod tacos and truffle fries which were delicious!! Cannot wait to return and try more of the menu! A fun and delicious lunch

What a disappointment. I looked forward to bring my three out of town friends to Starlite. Big…read moremistake. Let's begin by my 1st impression. There was a large planter ar the door with one very dead plant. Next to it were two empty beer boxes. Come on, take your garbage to the trash bins. We were seated and our drink order was taken only to be told that they were out the beer we ordered. Then our server came back to tell us they were out of our other beer. We started ordering apps on their happy hour list, 3 out of 8 choices were not available. Then came time for our meals. The signature Calabacita dish was unseasoned and the chicken was dry. Their other signature dish, Shrimp tacos were flavorless. One last thing, we happened to be seated between the entry area and the side dining area, at one point a server came up to our table and apologized for needing to close a curtain partition. It would not have been a problem but it was literally hitting my husband's back. We were sorely disappointed and won't be going back. We always try to support locally owned establishments but we can't recommended STARLITE to anyone. Finally, I will say the staff was very good, it's just a pity that they have to serve inferior food. Also, my Margarita was good. Come on Chef Ruly, do better.

Great professional service provided by our server Marilena, service can make or break an experience…read more Pete

Clearly racial profiled. Stood there and was completely ignored. When I acknowledged it was…read morewaiting before th3 patron in front of me he said my party who was parking needed to be there before I was seated. Yet the other person was seated by herself and also had a party 3 as I did. I ask the *manager* Ashton about his reasoning he became very argumentative. I assured him I wasn't trying to argue just asking a question. He refused to give any information for resolution acting as if he own the entire franchise. I love buttersmith but his attitude and actions were very unacceptable and should not go unnoticed. Very unprofessional childish and rude. And then while I was waiting on a number to complain he told me to wait until he moved a table gor another guest before he walked over and seemingly knew the number by heart as if I dont have enough sense to Google corporate phone number Customer service clearly a 0 and sad qhen its from upper management and not the other employees. Clearly not leading by example

My wife and I like this place enough to drive from east El Paso to eat there. The restaurant is…read morevery clean and the food is always delicious. The servers are great and attentive. We've had breakfast and lunch there a number of times. Always happy we went.

I love this place. Everytime I can I try to meet family here and just hang out and eat. Real good…read moreatmosphere and great food.

Excellent place to eat and enjoy a good conversation. We happened upon this gem by chance, and…read morecouldn't be happier. I had the Bistro Combo, with the Asian Wrap and Chicken Tortilla soup paired with a nice Malbec. Loved every bit of it. My companions had a Raspberry Turkey Wrap and Apricot Turkey Sandwich. Again, delicious. Highly recommend taking an hour to enjoy a nice lunch in their outdoor patio. You won't regret it!

Indoor and outdoor seating available, perfect for Sunday brunch. I got coffee and the quiche, was a…read moreperfectly sized portion and it's very peaceful outdoors with shade, misters, and a fountain. Glad I finally tried this place out.