My mom and I have both been going to Comprehensive Health & Wellness, and we couldn't be happier…read morewith the care we receive. The staff is kind, professional, and genuinely attentive. They take their time, listen carefully, and make sure we understand everything regarding our care. It's not easy finding a place where you feel comfortable and truly heard, but we both feel confident and well taken care of here. We're very grateful for the compassion and quality care they provide and highly recommend them to anyone looking for a healthcare provider in the area.

Horrible support and rude front desk…read more Had a Veteran Evaluation Services scheduled for 11. By 11:45 I was still in the room with no update or support. I opened the door to ask and was told there were still two people in front of me. I asked if we could reschedule or do anything as I drove a long way on break from work. The reply was "no" and I was to "just wait." Other reviews show wait times of 2 hours. This is unacceptable unless there is an emergency. Short staffed and poor planning is not an emergency. I left without seeing the doctor or support. Not a great way to treat anyone. Disappointed the VA/VES partners with such a poor clinic.

Dr Morgan is an exceptional physician who cares for his patients, is a great surgeon, and is very…read morepersonable. We have been patients off and on for years and have had nothing but a great experience with the whole office.

All they want to do is surgery I got a second opinion- they…read moremisdiagnosed me! Don't go here/

I can't say that I have ever been thrilled about a doctor visit; however, Susan and her staff are…read morewonderful. They are very friendly and make you feel welcomed. The staff does a great job of making you feel comfortable and they are all very knowledgeable and helpful.

I love the people and the care I receive form the staff at Family health care of Gallatin, they…read moretake their time with me listening to me about my medical needs and then provide me with the best care I have ever experienced, I have received better care at FHC than any doctors office I have ever been to. They make you feel so comfortable and they are so kind and concerned about their patients. I can't brag enough on FHC, I have been going to them for several years and all my experiences with them have been awesome!

Dr Cole is an excellent medical provider. She is professional, and is thorough. I appreciate her…read morehelping me feel better.

I came in pretty desperate to navigate menopause. The nuances of my health challenges were met with…read morecalm and decisive actions. I stayed to have an iv infusion which made me feel positively pampered.

Dr. Seth Banks has been my physician for nearly 10 years, and I have always had an excellent…read moreexperience with him and his staff. The office is organized, professional, and very reliable with scheduling, reminders, prescription renewals, and communication through MyChart. Most recently, during a routine visit, Dr. Banks took the time to address a severe foot injury and arranged an immediate X-ray, all within less than two hours. In my experience, Dr. Banks and his entire team provide excellent, dependable care, and I would highly recommend this office.

Heritage Medical Associates had more than four months to discover and correct the mistake described…read morein this review. Yet, it was not identified until just over an hour before my scheduled appointment. Here are the details: On March 10, 2026, I contacted my primary care physician, Dr. Michael Mertens, requesting a referral to rheumatologist Dr. Megan Byram for severe arthritis in my neck and hands. Two days later, I received a confirmation letter from Heritage Medical Associates scheduling me as a new patient with Dr. Byram on July 14, 2026, and included the required paperwork to complete before my visit. To prepare for the appointment, I requested that Premier Radiology send all imaging of my neck and hands to Dr. Mertens so it would be available to Dr. Byram. I also called Dr. Byram's office and was told she was booked through August and that she was accepting only a limited number of new patients after reviewing referrals and medical records. Based on the appointment confirmation letter and the preparation I had completed, I believed everything was in order. Instead, at 7:18 a.m. on the morning of my 8:30 a.m. appointment--after waiting more than four months and as I was getting ready to leave my house--I received a voicemail informing me that my appointment had been canceled. When I returned the call, I was told that Dr. Mertens had sent the referral in error because I was already an established patient of Dr. Susan Harwell. I was also told that if I came to the office, Dr. Byram would not see me. I did not even remember having seen Dr. Harwell, and I was surprised to learn that I would not be allowed to see the rheumatologist I had specifically requested. Patients should have the opportunity to discuss a change in physicians rather than have that decision made for them. This entire situation could and should have been identified months earlier--not just over an hour before my scheduled appointment. Heritage Medical had more than four months to discover and correct this mistake, yet I was the one who lost my appointment and wasted my time. What makes this especially frustrating is that patients are expected to provide advance notice when canceling appointments or risk being charged a cancellation fee. Yet Heritage Medical Associates canceled my appointment with virtually no notice and accepted no responsibility for the inconvenience they caused. This experience demonstrated a level of disorganization and lack of respect for a patient's time that I found completely unacceptable. I will start looking for a new primary care physician and rheumatologist outside of Heritage Medical Associates.

Dr. Sam and the staff at AFD Brentwood have been exceptional in their care and attention with my…read morehealth. I especially enjoy the personable interactions with Dr. Sam. He is truly and genuinely interested in getting to know his patients. The treatment and wellness guidance I have received through the years have been insightful and have turned challenges into tremendous successes!

I was a patient of Dr. Samudralla's for many years from the time he opened up his practice.t Long…read morebefore he started expanding. I even drove from Cheatham County for years to Brentwood to use him as a physician. He himself is a great doctors but whomever he has running his practice and billing practices has long been an issue since Day 1. I have left this practice twice. This is the 2nd time and I will NEVER be back. I am a confirmed patient and can provide any proof needed that this is not a fake review. I moved from Ashland City and was in the music industry and went to live in Brentwood an continued to see him. My ex husband even goes to him and I have referred many many patients to him . (All have left but 1 due to attitude and office). During Covid they never answered the phone, EVER. I would call and call and call. You could not reach out to advise them if you needed to change an appointment date. Their recording stated to email them at AFDBrentwood and most times they would respond but the time I informed them 24 hrs in advance I could not make my appointment - I tried and tried and tried. Could NEVER get through. Then once they answered, asked me to hold then hung up on me. I emailed, and no one ever responded so I show the email was opened on my end and assumed they knew I was not coming. I had been doing video appointments with him during Coviid and he wanted the last appointment for me to come in person and I could not due to work emergency with a Covid case for Kroger Corporate and the Mayor of Cheatham County's offices had a covid emergency. I am on contract with a company that was VERY busy during corvid as we provided germ control electrostatic spraying for the entire Government and State / Mayor's offices, fire dept., Police, Court House, Prison etc. in Cheatham County, Dickson City, Dickson County, Kingston Springs, Ashland City, Pleasant View. It angers me that I was bending over backwards to help my community when this physician's office charged me a $35.00 NO SHOW fee when I made numerous attempts and never confirmed my appointment (followup) and they sent me to collection they tell me today. I paid the $35.00 . I am FURIOUS. Do yourself a big favor and steer clear of this walk in practice . They push sleep studies and talk about their families more than they listen to what is wrong with you. My ankles were swelling for over two years and finally left went to a new practice who found I had issues with circulation and needed to be on a blood thinner. They said this issue had gone undiagnosed for some time. I must have told Dr. Monica this 10 times over my years seeing them as well as Dr. Sam's nurse practitioner and I was told "I don't know" maybe you were bit by a bug or it could be eczema. It was a serious medical issue that was not eczema and damaged my heart . I am done with medical field treating patients this way. We should charge YOU for being rude. Their billing manager screamed at me on the phone was SO rude and I told her because of her I would NEVER EVER COME BACK and I didn't. Don't treat someone that has a good career and perfect credit like I am slime on the wall for you to threaten over $35.00. !! This will take huge toll because I will Tell everyone how you treated me. I asked the physician to call me to discuss and he did not. Probably because his office did not tell him . I left him multiple messages. I Paid this bill then they denied receiving it. I had to send proof.

The staff at Hopewell Family Care has demonstrated that they are full of compassion, from the front…read moredesk to the assistants to the practitioners, with my family. They listen. They smile. They care. Their integrative approach is a refreshing change from places that are more reactive and focused on symptom management. Additionally, there are a bunch of small touches too that make a big difference - they all come down to an operation that is centered on doing what is right for the patients/families, not around maximizing billings and throughput. Speaking of billings, rates are reasonable and they accept most if not all of the major insurance in the area. Compared with many family and pediatric practices in the area, is relatively easy to get an appointment and the even have some Saturday hours. All told, it's worth driving a few extra miles for me to get great care for my family and finish visits with a smile.

I am disappointed that I have to write this, however I would regret not doing so for the sake of…read morefuture patients. This practice showed poor communication and placed undo blame on me (the patient). I showed up on time (documented) to my appointment after an hour drive. I had called the morning of to confirm I would be seen while sick. I had previously tried to locate their sick policy, including Covid policy, and they had none listed on their website. I received a call from the scheduling office, as I was walking in, that I couldn't be seen, because I was late for my appointment. I explained that I had arrived in the allotted time frame, was walking in at the moment, and that I had called them beforehand to confirm I could be seen while sick. I let them know I had been sick since the day before, and they placed blame on me for not calling over the weekend to let them know that I was sick. I was then told I would have to pay the cancellation fee, because I didn't cancel within 24 hrs. I got a hold of billing, and after much difficulty, I finally received a full refund and an offer to reschedule 6 months out.