Ugh, if I didn't have to, I would not have stopped here. Before my trip I needed to stop and grab…read morean extra power cord. I had did that the day prior and when I got home and opened the package to pack the cord noticed that it was damaged to the point that it was not usable. I figured that I would just stop along my travel and exchange the broken one for a new one. GPS will show you where to go when you don't know the area. Exactly what happened here. I wish now that I would have went elsewhere. I walked in and went to the area they had setup for customer service. Told them that all I wanted to do was exchange it for exactly what I had. They kept the item and I went back to the electronics department to find my replacement. I searched and searched and searched for a replacement. I wasn't seeing what I needed. I went to look for an associate to see if I am just blind or if they were indeed out of the item. When I saw an associate I went over and asked if I could get some help. It was a bit funny, I had asked one and had two come to help me. When I pointed out the item that I needed she used her little scanner thing and scanned the peg. Her database was telling her that there were two of them in stock. But not on the peg. We looked through every peg as a just in case. Nothing. Walked the department to make sure there wasn't a display with them on, nothing. Then the truth comes out. They had no one with knowledge of the department currently working. So even though the associate was answering my questions, her knowledge of the department was nil. She was just giving a blanket answer. Working retail prior in my life I would have gone to the back to check and see if it was just sitting on a shelf waiting to be placed on the floor. Or at least that's what I used to do when working. We would constantly pull items from the back to see if they could go out, if they didn't, they just went back to the back. I ended up just buying the charging cord that was shorter because it was needed and I didn't have any other time to stop elsewhere before reaching my destination. Went to the front and told the associate I was dealing with what the situation is. This is the irritating part. For me exchanging an item that was damaged to no fault of my own and having to get an item that was similar but not exact, I could receive the difference back to me via put back on my debit card (which is my money and basically cash in these days) or I could receive it back as store credit. For real, you think I want to carry around a gift card with like two dollars on it. I guess I'll just wait the three to five business days for it to show back up in my banking account.

Neat, tidy and well stocked, even if they didn't have a paid of dress slacks in my size…read more It's the same exact layout that I've seen in other Target stores and that includes the wide aisles, the same clothing in women's and men's and kidswear, plus electronics and food (limited produce and meat) and personal care. Open late, too. The sign said 10 pm!

Under Armour Factory House is usually one of the first places I stop when I come to the Hagerstown…read morePremium Outlets. The discounts are genuinely good, not just small markdowns, and it's easy to find solid deals on training and everyday sportswear. The staff strikes a great balance. They're helpful and attentive when you need assistance, but never pushy or overwhelming, which makes shopping here feel relaxed. I still wear the pieces I've bought from here regularly, and the quality has held up really well over time. Overall, it's a reliable stop for good quality gear at fair outlet prices.

It is 6:55pm I am just walking out of the store (outlet house) extremely disappointed with the…read moreservice I just received and because of it I decided not to purchase anything. I was looking for a 3XL tee-shirt and I asked one of the associates to in the back to if there additional 3XL tee-shirts, he went to the back to check. Let me mention I did have one tee-shirt in my hand already to purchase along with any others they would have found in the back. This is where the issue begins Alex (new store manager) say hi and asked what I was looking for "I told him 3XL tee-shirt" . His quick response was "we do not carry 3XL in the store, sorry". I was taken back by that response especially since I was holding a 3XL tee-shirt in my to purchase. His quick response again was "that must have been a return ". At this point I am feeling like he has no desire to assist me, unfortunate but a true feeling at that moment. I took a few minutes to walk around and decided I need to tell Alex (new store manager) I did not appreciate the quick responses and the lack of effort to assist me with maybe ordering one right from the store. So, I took a shot and asked "if the only 3XL you may have in the store are returns maybe we can look up to see if there are any additional ones that have been returned. Again his quick response "I do not know how to look that up because I am a new manager". So, this is what I say to Under Armor management whether corporate or regional or the store general manager "TEACH ALEX HOW TO BE AN EFFECTIVE MANAGER AND HOW TO LOOK STUFF UP". That is a suggestion because that will cost sales in the long run. Disappointed buyer

Had to use the bathroom. They had an out of order sign there. When an employee hears me complain,…read moreshe told me I could use it. There was nothing wrong with the bathroom. She also stated that she didn't get paid enough to clean up poop. Clearance shoes are pretty good but run very narrow. They are always running a buy 1 get 1 50% off.

Great store to buy shoes with their buy one and get one half off. Plenty of shoes to choose from at…read morea reasonable price. Seems like hardly anyone is shopping at famous footwear so easy in and out. If my review and pictures helped you then please give me a thumbs up

This is the best Ollies I have shopped. It is always neat and well merchandised and they always…read morehave great values. Due to the business model of selling closeouts, it is sometimes a little harder to find things as the inventory is always changing, but the inconvenience is minor considering the great values they offer. I highly recommend this store if you want to save some serious money.

LOVE OLLIES' the coworkers are always friendly and helpful I love their products too Can't go…read morewrong with shop shopping there and the prices are GREAT

Wonderful place and the owner is lovely as well. You always feel welcome and you can tell they…read morereally respect you as a customer. I left an item I purchased there and without even calling...the next time I came in they had it behind the counter with my name. Honest and clean.

Wonderful store to shop and consign at, I stop in a few times a month always find great bargains…read more Clean store, super nice owners, very organized and easy to find what your looking for.

I have driven past this store so many times and finally decided to stop in, and I was pleasantly…read moresurprised. They truly have everything. From apparel to furniture, it is all under one roof. There is a great mix of name brand and designer styles, plus a really nice perfume selection that caught my attention. They had some sales but you're still going to spend money on the perfume . There is plenty of parking, which made the visit easy. I went on a Tuesday afternoon, so that may be why it was not crowded, but I appreciated being able to shop without long lines. I will definitely be back.

This store has so much to offer! The departments are well…read morestocked from Furniture - we bought a couch-To Clothing where I got my 2 grandchildren outfits. The sales are always great. The checkout was easy and the staff friendly.

I've shopped at Shoe Dept. Encore before, and this visit reminded me why I keep coming back. The…read moreservice is honestly excellent. I ended up changing shoes three or four times for different reasons, and not once did they make it feel awkward or rushed. Everyone was patient, understanding, and genuinely kind throughout the whole process. Pricing is very fair, and the selection is impressive. You can find pretty much any type of shoe you're looking for without feeling like you're overpaying. Being inside the mall also makes it super convenient if you're already shopping. Overall, great service, solid prices, and a really smooth shopping experience. Definitely one of my go to spots at the mall.

Stopped in to pick up my lenses and one of the staff members was chatting away with someone that…read morewas not being serviced at the time. She did not greet my husband and I when we walked in. Another staff member that was actively helping another customer had to stop what she was doing to say hello and offer to assistance after she was done. That's when the other staff member then decided to offer her assistance. She replaced my frames, asked if they were OK, then left and proceeded to chat away again with the gentleman. I wasn't even offered a new case. Needless to say, I will not be returning.

I had a nose pad piece missing on the left side. I live in Thurmont and didn't want to drive to…read moreFrederick. Stopped in at myeyedr on main street. Met Bethany who came to meet me. Took my glasses to the back and came back in 10 minutes replacing the left side and fix the right side also. Now that is what I called service. Good job.