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    The UPS Store

    3.5 (29 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 weeks ago

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    Response time

    1 day

    Response rate

    50%

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    Ike R.

    Service was great. Would have given them 5 stars, but the store opened 4 minutes late. But you know how Ann Arbor traffic can be. The staff was friendly and efficient. Asked if I needed a receipt. An efficient transaction. They have additional items for sale, such as a selection of birthday and assorted cards. They also have PO boxes that you can rent. However they are within the locked area of the store, so I would assume that you can only get to your PO Box during business hours.

    Looks like a UPS store but it is NOT!

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    2 months ago

    Andrew was very kind when entering. he was also very helpful with shipping a package. Super efficient too :)

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    Local

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    2 years ago

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    Local

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    9 months ago

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    Local

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    8 months ago

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    2 years ago

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    Local

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    The process of sending my mail was super quick! All the associates in the store were so helpful as well!!

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    Local

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    4 years ago

    Avoid this location, bad customer service and very unhelpful. Will not return to this location.

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    5 years ago

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    12 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    11 years ago

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    12 years ago

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    6 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    14 years ago

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    8 years ago

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    10 years ago

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    16 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    For prepaid stuff like Amazon returns, this place will give you a receipt and will actually insist on it.

    Mentioned in 3 reviews

    Read more highlights

    FedEx Ship Center - Out of the way location.

    FedEx Ship Center

    (16 reviews)

    Switched my business to UPS I would advise you do the same. I send thousands of packages and there…read moreis always something wrong with the FedEx packages, late or not delivered on time. Haven't had a single issue since I switched to UPS. I'm sure this isn't the case with FedEx everywhere but here in Ann Arbor the FedEx is incapable of good service they shouldn't even be in business still. Or corporate needs to come and train these delivery drivers and warehouse workers because it's a joke. Everything is always fine until it gets to Ann Arbor then it will be 4 extra days before receiving the package after it's scanned into the building. I called and complained and asked where my package was one time and they returned it to sender, I'm pretty sure out of spite of me complaining.

    The rudest customer service lady. The one with the curly hair. She ignored the information I gave…read moreher and instead was highly condescending, and tried to "teach" me how to ship a package. Honey I ship at least 10 packages a day for the past two year of running my business I do not need a lesson. After her eye rolling and talking over me, she STILL messed up. And printed my full information on the packages to customers when it's supposed to be coming from my business. Her solution was then to use a market to cross out the info I didn't want shown. How tacky. And now my customers are receiving a package with bulky white wrapping and her scribbles- great. Never come here if you want to be treated like a normal person and have your packages go out as nicely as you brought them in. Yikes!

    The UPS Store - copyshops - Updated May 2026

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