I went in to return an Amazon package I had the wrong location!! The assistant Zee was fabulous at helping me correct my return label and she was so patient with me!!! All the staff were pleasant. Thank You so much!!! read more

I will never come to this location again. This is the third time I've tried to return something that says no box needed and the owner refuses me every time read more

Needed some documents faxed and printed, and I was met by a very friendly young male who helped me quickly and the fees were very reasonable. read more

They are the rudest people ever. They change a ridiculous amount for printing an email label or taping a box. $2.30 for printing the 1/2 sheet black and white label. If you ever need polite service that doesn't involve Amazon QR codes go to Atwater Postal Connections where they might charge you 25 cents for the printed label and taping. This UPS store workers and managers are all so very rude and charge a fraudulent amount for POOR SERVICE and a single sheet of paper. If it weren't for Amazon QR codes, I'm sure this place would be non existent. The UPS store across the street from them are 100 times better and so is the Postal Connections. To be 100 percent clear, I do not work for either other places, I'm just trying to save you from RUDE CUSTOMER SERVICE REPS. read more

Con artist. They try and charge you for something no matter what you are bringing in. Extremely rude staff Worst experience I've ever had in a ups store. The guy ripped the paper out of my hand. Probably going to sue for assault read more

Thank you Philip for letting pop up for the Xmas event at your shop. FYI this a Filipino owned shop, show your love and support. Hope we can work together again soon. read more

The UPS Store - Santa sampling filipinocoffee - Shipping Centers Near Me - Atwater, California

DO NOT USE THIS PLACE- filed complaint to headquarters and will write demand letter and pursue action. spoke with Owner kuldeep Singh, a con artist, he miscommunicated with me and misquoted me. I specifically asked him to quote me for 3 boxes and he said around $100, (he even weighed it) he rang me up for $400. I wanted my stuff back but because I didn't want to pay for 3 boxes that he packaged ($93) now he gets to keep and hold my property and dispose it after a week if I don't pay. HE LIED, I don't need an explanation of cost of boxes and tape. That's your fault for lying to me. Also, Ups driver showed up and he started to argue with him as well smh read more

The owner and staff is very professional and courteous. I visit their store almost every week for business mailing and they always make sure that my previous mail got to the destination on time. Once my package was not delivered on time and they made sure I got my refund without me even asking for it. read more

I needed a passport photo and a simple google search took me to the UPS Store. The friendly employee took several shots and allowed me to pick the one I wanted. If only the DMV would do the same! Prices are very reasonable. read more

This store is amazing. My printer stopped working a while back, so I print shipping labels out at this location often. It always is super quick and easy. It isn't expensive either. All of the employees I have spoken to have been really helpful. The UPS Store has been a lifesaver for me. read more

I love the UPS store because the owners are extremely capable of handling all issues I have. They are kind, professional, and knowledgeable in every aspect of their business. Thank you so much for your outstanding customer service!!! Cyndie read more

i was surprised to find that they can send either UPS or USPS so costs can be compared at one site. That makes it so convenient! There was a mistake made, but when they found out, they made it right! They even re-boxed and padded a ceramic bowl I was sending as a gift. It arrived safe and sound to San Fran in good time. I will be using them exclusively from now on! read more

The employees here are always friendly and can usually serve customers in a timely manner; despite their long lines. The actual storefront lobby is very small, so just a handful of customers inside will make it appear to be jam packed. This is a very convenient access point for pick up when home or office deliveries are missed and they also handle Amazon returns. read more

Owner is very rude! Yelled at me for entering without a mask even though there was no signage saying masks were required. When questioning him why there was no signage his reply was that it is the "law" On another visit my wife had an another Amazon return. She was forced to buy a roll of packing tape because the box was not taped shut. Mind you it was a small box requiring a 6" piece of tape. Unfortunately this is the closest approved place to return our Amazon packages. I always use the veteran owned TLC across the street for all other transactions. They actually know how to provide customer service and only use the UPS establishment when forced to. read more

I come here often and get great customer service. The workers at this place always find my needs and i always feel welcomed they always help me with my returns and shippings. read more

Charged me $60 for a small little box that was going to deliver in 3 days. After he told me all types of expensive prices and got the "cheapest one". He proceeded to tell me that he charged me that much because he wrapped it up and put it in a bigger box so it weighed more so he charged me more. read more

I recently went to return a Ninja Foodi back to Amazon and I am almost sure the person kept the Ninja Foodi. When I walked in, the man at the counter made a comment on what I was returning. He asked why I was returning it. He then proceeded to scan the code and then asked if I was sure that was the right code. After that he gave me a bad vibe. I left the place with an uneasy feeling. So I waited for a return confirmation from Amazon and I never received it. I checked my app to see if the return was in process and the status never changed. I had to call Amazon to get a refund for the return. read more

This store doesn't stand behind its product. I paid over 800$ for 2 day shipping and it took 5 days to reach it's destination. The manager was a jerk and told me I cannot have any kind of refund. read more

UPDATE: Called the store because Cooldeep scanned ONLY 3 OF 4 of my items and the damn manager told me basically to hurry up and get there because he wasn't going to wait for me to fix THEIR problem!!!! HORRIBLE ASS SERVICE!!!!! ZERO STARS IF I COULD. Cooldeep or whatever her name is SHOULD NOT have interaction with clients. SUPER rude & a piss poor attitude. It's very difficult to understand people with masks and she had a thick accent which is totally fine but I don't understand where the attitude came from. All because I kept asking her to repeat herself? She said I NEEDED to buy a box to return my items -- which I NEVER HAVE had to do w/ amazon returns & thats when it went down hill with her. She started getting upset because I confused 2 of my QR codes for my Amazon return & I couldn't understand what she was asking so I asked to see my little receipt things that they give back to you. She started tapping her fingers and I told her I didn't need the attitude. She then started saying something about customers saying misplacing items and what not and I told her I never once said that. And she started getting an even worse attitude and raised her voice. Never will return to this UPS store ever. Lost a customer that enjoyed coming here for printing things & what not. She needs customer service skills or something, not my fault I can't hear you nor understand you. She really shouldn't be dealing with people. I was nice and everything until I started noticing me how to do then I told her she needed to relax and not be so rude and she started raising her voice louder and saying have a good day didn't like what I have to say, go figure she got caught. Pathetic customer service. And I think the store manager was there too and just stood there. Pathetic and horrible customer service. read more

Shane was just awesome she was very helpful and professional everyone seem pretty friendly but she stood because she is the one who helped me and that why she gets 5 stars read more

This is a great UPS store with excellent hours. I was so glad it reopened. And for all you negative reviewers keep in mind the owner has adequate help and I never have had to wait very long. read more

Complaint: Kuldeep Singh UPS store #5927. Yesterday I returned two packages, one being an Amazon package that is free to code, pack and ship, he insisted he had to charge me for packaging although I was explaining to him that the Amazon is telling me it should be free. So he charged me for packaging, I came back a minute later with the app pulled up to specifically show him where it says free and he just kept saying there was nothing he can do. So I asked for my packages back but he would not return me my packages. Although they were right there and when I say I left for a minute, I literally walked to the truck, told my husband, and came back to the store to figure it all out. He continues to not help me, meanwhile he is raising his voice at me, getting extremely defensive about the situation and I had to tell him to lower his voice multiple times. He just said to call Amazon and they'll help me. I was also picking up a package. I had received an email that said it was at this specific location and to have my ID at hand. I told him ok I just want to pick up my package then. He rudely yanks my license from me, goes to his register, checks something for not even 10 seconds and says there is nothing here. Basically throws my license onto the counter towards me and walks away. I walked out of there crying. My husband walks back in there another minute later to complain about his actions. Kuldeep showed he actually is capable of lowering his voice and gives my husband his apologies. When my husband asks about the package, he tells him that yes, they do have my package. read more

Fast and efficient. I had a pre-labeled package to be sent and it took all of 20 seconds for me to get it sealed and I was out the door. Lots of shipping suplies such as boxes and envelopes of varying sizes,and shapes tape and packing materials to protect that special care package. read more

If I could give no stars I would!!! DO NOT TAKE YOUR ITEMS FOR NOTARY HERE! Guy claims he is knowing what he is doing but after trusting in his word our paperwork was returned and had to start completely over due to his mistake! Instructions clearly stated that there should be a double signature on form with a dual notary but he insisted it was ok with just on signature. Complete fraud and would not work with us when we brought the paperwork back to him. Acted as if he knew nothing then was saying it was our fault. Even if it was there was a complete disregard for professionalism. read more

Went there today to ship some Amazon back so easy Blockton showed my barcode they scanned it take care of it gave me a receipt I also mailed out some stuff because they were so professional the gentleman Mike really helped me out and got all my stuff packed and shipped for me great place to Carmen chef mail or packages read more

Always nice!! The owner is always welcoming and customer service exceeds expectations. Thank you!

Kuldeep provides excellent service at his UPS. I run a small business and ship my candles through him. When a client received a broken candle, Kuldeep went above and beyond to ensure that I was compensated for my lost product. Great business - highly recommend! read more

In a rush to get things printed for my daughters baby shower a very nice gentleman by the name of Cooldeep was so helpful and patient with us. I am forever grateful we will be back!!! Thank you read more

I went to the UPS store and was quoted about $300-$400 for them to copy 150 wedding invitations. I about fell over when I was told the price, because I am a bride on a budget. With this in mind and starting to stress over it all. I took my mother's advice and went over to TLC in Atwater, to speak with the owner Chris. Turns out he has been in the UPS and shipping business for a lot longer than the UPS store, and the UPS store opened up right across the street from him. He beat the UPS printing price by hundreds of dollars, and made it fun for me and my children while he was doing the print job. I highly recommend that you go to TLC postal for all of your shipping and printing needs. Oh, and I also discovered he lives in town and is a Vet. 0 stars ups store 5 stars and more TLC POSTAL !! soon to be Mrs. Monique Teater read more

I have used them many times over the past year and they are great. Very helpful and serve orientated. Thank you!

I've been visiting this UPS store for years. They have always been consistent with great customer service. I send a lot of packages to my family back east and I have a bad habit of waiting until the last possible minute to mail them off in order for them to arrive when I need them to. Recently I decided it was time to write a review because I was more than pleased at how much care and effort was put into boxing up my Mothers Day gift. I think the owner makes sure that when hiring employees "perfectionist" is on their resume! I'm a company owner myself and a few years ago had them take over making my business forms and cards. They saved me money, get them ready quicker and they always look great. Thanks for getting my Christmas gifts packaged and sent out just in time. I really enjoy doing business with you. read more

Super amazing staff and very helpful. When I walk in there's always a smiling face. The owner is way too cool for school.

i wish i could give this 0 stars its not the store its the delivery it told me tuesday the 19th and its that date and now they are closed and i am not happy. read more